Jacqueline Yaft Los Angeles World Airport Deputy Executive Director of
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Transcript of Jacqueline Yaft Los Angeles World Airport Deputy Executive Director of
Los Angeles World Airports
Jacqueline Yaft
Los Angeles World Airport
Deputy Executive Director of
Operations and Emergency Management
South Bay Cities Council of Governments 13th Annual General Assembly
February 24, 2012
Los Angeles International Airport
160,000 passengers everyday
6th busiest airport in the world - 3rd third busiest in the United States
In 2010, LAX served more than 59 million passengers
Processed more than 1.9 million tons of air cargo valued at nearly $84 billion
A $4.11-billion capital improvement program is underway at LAX, generating nearly 40,000 local jobs
International flights - adding $82.1 billion in total economic output, plus 363,700 direct and indirect jobs with annual wages of $19.3 billion
“In a disaster, an airport can substitute for almost anything, but nothing can
substitute for an airport”
Walter White, Director of Operations Memphis International Airport
Stages of Emergency and Disaster Management
Prevention
Preparedness
Mitigation
Response
Recovery
Reconstruction
PRE
Mitigate riskPlanning
NotificationsChecklistsTraining
Drills
DURING
ResponseCommunicationMitigate hazard
Recovery
POSTSecure
Hot washDebrief
After Action Plan
Emergency Management
LAWA Emergency Management
MITIGATION
Conduct assessments
Identify risks/threats
Mitigate identified risks
RECOVERY
Repopulation
Resource accountability
Demobilization
Hotwash/Debriefs
PREPARDENES
Response plans
Training
Exercises
RESPONSE
Information management
Situational assessment
Develop objectives
Resource management
5
ARCC
December 15, 2010
ARCC and DOC “Nerve center”
DOC
ARCC
6
ARCC Concept
DOC
7
ARCC ConceptPhysically co-locate main stakeholder groups
(Police, Operations and Maintenance)
• Better customer service
One number to inquire/inform about any issue
• Improved response times/recovery time
Timely notification and response – Everbridge
Bridge conference calls during incidents
• Enhanced situational awareness
Daily LAWA briefing conference calls 0800 and 1600
• Create accountability – ID what works, what doesn’t
Airport Duty Manager – 24/7
• Strengthen Emergency Response
Proactive vs. Reactive situational status
LAX Hazard Response Protocols
Aircraft– Alert 2– Alert 3– Hijacking– Over water
Pandemic/ Natural Disasters
– Earthquake– Contagious
disease– Bio – hazard– Weather
Security– Suspicious item– Bomb threat– Breach– Active shooter
Facilities– Fire– System failure– Power– Water
Roadways– Accident– Closures
LEVEL LOW MEDIUM HIGH
Resources LAX Home Based LAX Home Based + 2 Agencies
ALL
Life/Safety Injury / First Aid
Natural Death
Serious Injury
Accidental Death
Mass Casualty Homicide / Suicide Fatality
Operations Impact
No Closures Impact One Airline
Partial Closure
Closures of Multiple Airlines/Terminals
Flow Stops
Flights Delayed
Ground Stops
DOCDOC UC IC MCP UC IC MCP
LAWA Based Emergency ServicesLAWA Based Emergency Services all agenciesall agencies
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Post-EventPre-Event Preparedness Mitigate Response Recovery Reconstruction
Security
Bomb
Breach
Hijack
Unattended
Shooter++++
Facilities
Water
Power
Computer+++
Roadways
Accident
Closure
Aircraft
Alert 2
Alert 3
Pandemic
Earthquake
Weather
ME
DIU
M
Hot Wash 45 min.
Debrief
1 week
Action Items
Follow up Debrief
15 min.
UC IC MCPUC IC MCP LAWA Based Emergency ServicesLAWA Based Emergency Services
+2 agencies+2 agencies
UCUCLAWA Based Emergency ServicesLAWA Based Emergency Services
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LOWMEDIUMHIGHVMS
Community OutreachTo be a good neighbor with surrounding communities, and to provide exceptional customer service to the
traveling public and tenants while maintaining safe and efficient airport operations
COMMUNICATION– Social media- Facebook, Twitter, etc.– Traditional media – Press releases, Radio, etc.– Mass Notification – Ability to send out real time
information to large groups of people and organizations
PARTICIPATION– Build partnerships– Airport Emergency Management Committee – Quarterly LAWA Emergency Management Luncheon– Participate in our training and drills– Be part of, observe, or evaluate exercises
Community OutreachTo be a good neighbor with surrounding communities, and to provide exceptional customer service to the
traveling public and tenants while maintaining safe and efficient airport operations
TRAINING– Full scale exercise– Table tops
Los Angeles World Airports
Thank You!