Jacob Courtney Westen Schweder...“Diversity and inclusion: 8 best practices for changing your...

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Ashley Wilson Department of Social Services Dawn Sweazea Office of Administration Courtney Schweder Department of Corrections Christopher Kennedy Department of Conservation Jacob Westen Department of Natural Resources 1

Transcript of Jacob Courtney Westen Schweder...“Diversity and inclusion: 8 best practices for changing your...

Page 1: Jacob Courtney Westen Schweder...“Diversity and inclusion: 8 best practices for changing your culture” CIO (Feb 2019) Refine your I&D for Max Impact Use Metrics to Improve Marry

Ashley Wilson

Department of Social Services

Dawn Sweazea

Office of Administration

Courtney Schweder Department of

Corrections

Christopher Kennedy Department of Conservation

Jacob Westen

Department of Natural Resources

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Page 2: Jacob Courtney Westen Schweder...“Diversity and inclusion: 8 best practices for changing your culture” CIO (Feb 2019) Refine your I&D for Max Impact Use Metrics to Improve Marry

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Inclusion and diversity matter• What is inclusion?

Respected and appreciated as valuable members of their team.

• What is diversity?Each person is unique, and recognize their individual differences.

• Why do they matter?• Our society demands it• It’s the right thing to do• Better business performance

Page 3: Jacob Courtney Westen Schweder...“Diversity and inclusion: 8 best practices for changing your culture” CIO (Feb 2019) Refine your I&D for Max Impact Use Metrics to Improve Marry

Video – “A Balanced Ecosystem”

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Page 4: Jacob Courtney Westen Schweder...“Diversity and inclusion: 8 best practices for changing your culture” CIO (Feb 2019) Refine your I&D for Max Impact Use Metrics to Improve Marry

• No silver bullet solution• Iceberg model: to get to root

cause of mindsets• Subject matter experts• Internal & external state

data• Best in government• Industry research & analyses• Industry best practices

We took a broad approach

What’s been happening?

What are the common forces?

How do processes and organizations

impact I&D?

How does our thinking allow lack of I&D to persist?

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Page 5: Jacob Courtney Westen Schweder...“Diversity and inclusion: 8 best practices for changing your culture” CIO (Feb 2019) Refine your I&D for Max Impact Use Metrics to Improve Marry

The world as we see it, is only the world as we see it. Others may see it differently. –Albert Einstein

Thomas Hart Benton mural

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Page 6: Jacob Courtney Westen Schweder...“Diversity and inclusion: 8 best practices for changing your culture” CIO (Feb 2019) Refine your I&D for Max Impact Use Metrics to Improve Marry

A Social History of the State of Missouri

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Page 7: Jacob Courtney Westen Schweder...“Diversity and inclusion: 8 best practices for changing your culture” CIO (Feb 2019) Refine your I&D for Max Impact Use Metrics to Improve Marry

MO population & state government gender demographics are close

44% 51%

56% 49%

State Gender Demographics State Government GenderDemographics

Population Gender Demographic vs. State Gov. Gender Demographic

Female

Male

Source: Missouri Census Data and SAMII 2020 7

Page 8: Jacob Courtney Westen Schweder...“Diversity and inclusion: 8 best practices for changing your culture” CIO (Feb 2019) Refine your I&D for Max Impact Use Metrics to Improve Marry

Overall, State Government & MO ethnicity population aren't far off from each other

Source: Missouri Census Data and SAMII 2020 8

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

White Black or AfricanAmerican

Two or more races Asian Hispanic Native American Native Hawaiian orPacific Islander

State of Missouri Ethnicity Population vs. State Government

State Population State Government

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0%10%20%30%40%50%60%70%80%90%

Female Demographics: MO Population vs. State Government Goal 56%

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However, demographic perspectives shift at the department level

Source: Missouri Census Data and SAMII 2020

Page 10: Jacob Courtney Westen Schweder...“Diversity and inclusion: 8 best practices for changing your culture” CIO (Feb 2019) Refine your I&D for Max Impact Use Metrics to Improve Marry

0%

5%

10%

15%

20%

25%

30%

35%

African-American Demographics: MO Population vs. State Government

Goal 12%

10Source: Missouri Census Data and SAMII 2020

Demographic gaps are even more pronounced when we look at race

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0%10%20%30%40%50%60%70%80%90%

100%MO State Agency Supervisor Position Gender Diversity

Male Female

Source: Missouri Census Data and SAMII 2020

Significant gap among supervisors, by gender

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Page 12: Jacob Courtney Westen Schweder...“Diversity and inclusion: 8 best practices for changing your culture” CIO (Feb 2019) Refine your I&D for Max Impact Use Metrics to Improve Marry

Source: Missouri Census Data and SAMII 2020

And even more significant gap for supervisors, by ethnicity

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0%10%20%30%40%50%60%70%80%90%

100%

Ethnicity Diversity: MO's State Agency Supervisors

BLACK OR AFRICAN AMERICAN HISPANIC OR LATINO ASIANAMERICAN INDIAN/NATIVE ALASKAN TWO OR MORE RACES WHITE

Page 13: Jacob Courtney Westen Schweder...“Diversity and inclusion: 8 best practices for changing your culture” CIO (Feb 2019) Refine your I&D for Max Impact Use Metrics to Improve Marry

Source Missouri Census Data and SAMII 2020

There is a large gender gap among division leadership

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10%

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30%

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50%

60%

70%

80%

90%

100%

Gender Diversity: MO State Agency Leadership

Female Male13

Page 14: Jacob Courtney Westen Schweder...“Diversity and inclusion: 8 best practices for changing your culture” CIO (Feb 2019) Refine your I&D for Max Impact Use Metrics to Improve Marry

Source Missouri Census Data and SAMII 2020

It is even larger when we consider race & ethnicity

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0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

Ethnicity Diversity: MO State Agency Leadership

BLACK OR AFRICAN AMERICAN ASIAN HISPANIC OR LATINO WHITE

Page 15: Jacob Courtney Westen Schweder...“Diversity and inclusion: 8 best practices for changing your culture” CIO (Feb 2019) Refine your I&D for Max Impact Use Metrics to Improve Marry

What would a MO State Government mural look like today?

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Page 16: Jacob Courtney Westen Schweder...“Diversity and inclusion: 8 best practices for changing your culture” CIO (Feb 2019) Refine your I&D for Max Impact Use Metrics to Improve Marry

“The arc of the moral universe is long, but it bends toward justice.”

1871 Unitarian Minister Theodore Parker 1958 Dr. Martin Luther King Jr.16

Page 17: Jacob Courtney Westen Schweder...“Diversity and inclusion: 8 best practices for changing your culture” CIO (Feb 2019) Refine your I&D for Max Impact Use Metrics to Improve Marry

24.56%

52.35%

22.73%

0%

10%

20%

30%

40%

50%

60%

Male Female Not Specified

Applicant Pool by Gender for MO State Agency Positions

59.30%

11.04%

2.24% 0.43% 1.53% 1.53% 0.09%

23.12%

0%

10%

20%

30%

40%

50%

60%

70%

Applicant Pool by Race that applied for State Agency Positions

Source: MoCareers, applicants since January 2020

We have a diverse applicant pool

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MO’s higher education institutions are graduating diverse students

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

WHITE AFRICANAMERICAN

AMERICAN INDIAN ASIAN HISPANIC HAWAIIAN ORPACIFIC ISLANDER

UNKNOWN

MO Demographics vs. Total Degrees Conferred by Private & Public Institutions by Ethnicity

MO Demographic MO Degrees Conferred

Source: Department of Higher Education and Workforce Development 18

Page 19: Jacob Courtney Westen Schweder...“Diversity and inclusion: 8 best practices for changing your culture” CIO (Feb 2019) Refine your I&D for Max Impact Use Metrics to Improve Marry

Why is inclusion and diversity important?

Adapted from: “Top 10 Benefits of Diversity in the Workplace,” TalentLyft (Dec 2018).

Organizations who have greater workplace diversity deliver better results!

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Page 20: Jacob Courtney Westen Schweder...“Diversity and inclusion: 8 best practices for changing your culture” CIO (Feb 2019) Refine your I&D for Max Impact Use Metrics to Improve Marry

We must always remember we are a public institution

• We serve the public.

• Our workforce should reflect the public we serve.

• Superior public service cannot be delivered without inclusion and diversity.

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Page 21: Jacob Courtney Westen Schweder...“Diversity and inclusion: 8 best practices for changing your culture” CIO (Feb 2019) Refine your I&D for Max Impact Use Metrics to Improve Marry

How can we start helping?

Admitting that we can and must do better is not a weakness, it is a strength.

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Page 22: Jacob Courtney Westen Schweder...“Diversity and inclusion: 8 best practices for changing your culture” CIO (Feb 2019) Refine your I&D for Max Impact Use Metrics to Improve Marry

Best practices to follow with your I&D practices

“Delivering through Diversity” McKinsey & Company (Jan 2018).“Defining Success in Diversity and Inclusion Initiatives” American Management Association (Dec 2019)“Three Reasons Why Your Diversity And Inclusion Programs Are Not Working” Forbes.com (Jul 2018) “5 Reasons Why Diversity and Inclusion Fails” Forbes.com (Jan 2017)“Diversity and inclusion: 8 best practices for changing your culture” CIO (Feb 2019)

Refine your I&D for Max Impact

Use Metrics to Improve

Marry I&D Vision and

Org Priorities

Driving Leadership

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Page 23: Jacob Courtney Westen Schweder...“Diversity and inclusion: 8 best practices for changing your culture” CIO (Feb 2019) Refine your I&D for Max Impact Use Metrics to Improve Marry

What our State Government can do

• Communicate I&D importance to business performance to all state government leaders; incorporate into fundamental business operations

• Publish standard I&D measures at the state government and department levels – what you measure, gets managed!

• Review I&D progress at Cabinet Meeting standing agenda item every 6 months

• Formalize a mentorship program, focusing on I&Do Next Leadership Academy capstone project?

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Page 24: Jacob Courtney Westen Schweder...“Diversity and inclusion: 8 best practices for changing your culture” CIO (Feb 2019) Refine your I&D for Max Impact Use Metrics to Improve Marry

What your Organization can do

• Integrate I&D in regular business operations• Talent Management

• Recruiting (e.g., HBCU partnerships)• Onboarding (e.g., create sense of belonging)• Succession planning (e.g., professional development programs)• Leadership development (e.g., MoLearning path developed)

• Program design (e.g., new projects, committees, etc.)• Department dashboards – and share publically • Strategic placemat initiatives

• Establish I&D council or employee resource group

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Page 25: Jacob Courtney Westen Schweder...“Diversity and inclusion: 8 best practices for changing your culture” CIO (Feb 2019) Refine your I&D for Max Impact Use Metrics to Improve Marry

What you can do

• Make a public statement as to why it matters to your team and highlight where I&D makes a difference – talk about it every day

• Role model a commitment to I&D• Language matters: troopers vs. patrolmen• Mentor someone that looks different than you

• Celebrate I&D often• e.g., Black History month collaboration with OA & DOR

• Follow checklist and other resources in provided supplemental materials 25

Page 26: Jacob Courtney Westen Schweder...“Diversity and inclusion: 8 best practices for changing your culture” CIO (Feb 2019) Refine your I&D for Max Impact Use Metrics to Improve Marry

Roxy Antonio (DOR)Seth Bauman (DSS)Corey Bolton (OA)Rose Bryan (OA)Cameron Dinwiddie (OA)Rong He (OA)Tracy Hinds (DESE)Edith Kamara (OA)Sandy Karsten (DPS)

Couldn’t have done it without you

Liz McDermit (OA)Zora Mulligan (DHEWD)Sarah Steelman (OA)Carmela Thornton (OA)Margie Vandeven (DESE)Mark Waight (OA)Ken Zellers (DOR)LA Class 4MDC Video Team

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Meet the newest team member Audrey Westen