Policies and Procedures

A Team-C Production:Abby NgwakoErnest NorrisGeorge Sidler

Maria ToyDwayne Williams

The mission of Team C University is to provide student-centered education both online and in blended format in order to help prepare students for employment, advance within their current careers and become highly qualified professionals in their field.

University Mission

To achieve this mission, Team C University will:

Commit to providing student centered learning and effective teaching practices through assessment, innovative curriculum and design, efficient online delivery and technical support.

Employ faculty that have demonstrated experience within their respective industries, hold advance degrees and teaching qualifications and continue to improve their skills through professional development.

Facilitate an interactive environment that promotes active learning and helps students become life-long learners.

Integrate technology to provide an engaging learning environment with supportive services in tutoring, academic advising, career planning, financial aid and technical support.

Implement current and relevant programs that are maintained by Subject Matter Experts (SME) in each respective field.

Provide an environment that promotes growth, encourage faculty and administration to refine their skills and support the University’s mission and needs of the students.

Mission Related Goals

Purpose of the Policies and Procedures manual guide is to help all administrative members, faculty and students…

Understand all policies, rules and procedures of both online and blended platforms of Team C University.

It may be necessary from time to time to make changes based on requirements and standards of Accreditation bodies, state licensing agency or U.S. Department of Education, or for other reasons.University reserves right to make changes to online learning platform, instructional materials, curriculum, as needed. The University will provide addendums to this manual for any added supplemental information.

Policies and Procedures

Content inclusion Content ownership Content lifecycle Training retention Procedures and Guidelines Conventions Standards for course properties Structure

Necessary Policies (Foreman, 2013)

Online LMS Tool

Subject administration

Contact information, welcome , tasks , due dates, events, seminars

Home page, email, calendar

Subject content Electronic copies of course material, syllabus, and assignments

Content module and file repository

Learning activities Reflections, course-related or real world discussion topics- key resource is discussion forum

Customized by facultyDiscussion forum

Communication FAQs Discussion forum

Assessments Mid-term formative feedback -Post-class formative feedback

Exam and quiz tool

Template for Online/Blended Learning (“3C: A strategic approach to enabling,” n. d., p. 4).

Steps for Users

Practice navigating course shell & learn difference between faculty & student views

Add personal banners

Begin adding content to different weeks

Add links/modifying existing links (“3C: A strategic approach to enabling,” n. d., p. 4)

Setting up gradebooks to align with syllabus

Seek technical support (Helpdesk) for problems/other issues faculty/instructional designers are unable to do (Foreman, 2013)

Courses must be developed and/or revised 2 weeks prior to quarterly course migration

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In order to maintain accreditation, online schools must maintain quality control. Quality control is measured by the training that is provided to individuals prior to using the system (Simonson, Smaldino, Albright, & Zvacek, 2012).

Purpose of Training

Training of Instructors (Simonson et al., 2012)

Instructors will participate in an intense, 6 week-long online course, to learn how to teach online courses successfully

In the online course, instructors will learn about:

Characteristics of online students Instructional design for online learning The role of media tools in online learning Online student assessment Online course evaluation Online course management

In order to determine if instructors have completed online courses successfully, they must take timed quiz & earn 80% or higher

Training of New Unit Users (Simonson et al., 2012)

New unit users will participate in 2 week-long, online course to learn how to navigate through online courses successfully. Online training course must be taken prior to beginning of first term at University.

In the online course, new unit users will learn about:

Self-motivation Computer proficiency Time management skills Independent learning Written and oral communication skills Self-discipline In order to determine if new unit users have completed online course successfully, they must take a self-paced quiz and earn a 100%

Required External Training

The unique attributes and need of distance learning

Course instructional design for distance learning

Online discussion facilitation, management and assessment

Effective use of embedded technologies Assessments

Course management factors such as office

hours, assignment collection. Copy right compliance Student support Pedagogies and critical thinking

Continued Training

Access Course Creation Confirmation of LICs of Courses Online Assessment and Synchronous Activities Backups and Restoration Removal of Courses Planned Outages Upgrades to the LMS Support Audit Trail Archival Procedure

User Procedures

Designer

InstructorTeaching Assistant

AuditorStudent

LMS User Organizational Process Chart

Server/Institution AdministratorHelp Desk

UNIT

ROLES

3C: A strategic approach to enabling, integrating, and enhancing

blended eLearning within an educational framework. (n. d.). Retrieved from http://www.3c.edc.polyu.edu.hk/doc/Using_your_LDT.pdf

Australian Catholic University. (2008, April 29). Policy and procedures on access to and support for the learning management system. Retrieved March 2014, from ACU National: https://www.acu.edu.au/__data/assets/pdf_file/0013/101191/Policy_and_Procedures_on_access_to_and_support_for_the_LMS_final.pdf

Foreman, S. (2013). LMS operation and governance: Taming the beast. Retrieved from http://www.learningsolutionsmag.com/articles/1244/lms-operation-and-governance-taming-the-beast

Simonson, M. , Smaldino, S. Albright, M, and Zvack (2012). Teaching and learning at a distance foundation of distance education. Fifth Edition

References