Ivr payment method
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Transcript of Ivr payment method
Log into your PayU merchant account
The Merchant dashboard will appear as shown below
Go to New Transactions tab & click on ‘Through IVR’
You need to fill a simple form to initiate IVR transaction
The Transaction ID
has to be entered by the merchant. You
can use any alphanumeric label variable for easy recall.
e.g. 123abc
Now the real action begins !!!
Call on PayU’s IVR facility at
022 -61168700 and dial in the auto generated
IVR ID for verification
purpose
• Before you connect your customer on PayU IVR system, ensure the following :-
– The Customer has obtained OTP (One Time password) from the card issuing bank
– The customer has the card details ready with him/her
Checkpoints for your customer
You can now connect the customer to PayU’s IVR facility
Your customer in now connected to the IVR system
The customer now hears the
automated instructions and starts punching
in the data fields required.
Customer Confirms the
billing amount and his/her
mobile phone number before
entering the card details
The Customer enters the Card details
The data field currently being entered by the
customer will be highlighted in
green colour on your dashboard
in real time
The Customer enters the Card details
The data field currently being entered by the
customer will be highlighted in
green colour on your dashboard
in real time
Customer enters the OTP to make the final payment
When the customer enters the correct OTP,
the final transaction
process begins in backend
Following message will appear if the transaction is successful
In case of a successful
transaction you will see a
message on the dashboard and your customer
gets an SMS alert simultaneously
You can view the IVR transaction details in the billing Tab as well
Now your customers can pay anywhere, anytime !!
Provide IVR Payment facility to your customers!
Contact us at : [email protected] or call : +91 9818070222