IU's Journey with Lync
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Transcript of IU's Journey with Lync
Indiana University’s
Journey with Lync
Abhi JalanCampus Communications Infrastructure
• Located in Bloomington & Indianapolis
• 6 Regional (Satellite) Campuses
• 115,000 Students
• 20,000 Faculty & Staff
About IU
History of Unicom
0
5,000
10,000
15,000
20,000
25,000
30,000
August 2007 August 2008 August 2009 August 2010 August 2011 August 2012 August 2013 August 2014
Lync User Count
User Demographic
Other5%
Shared8%
Students26%
Faculty20%
Staff41%
Other Shared Students Faculty Staff
Lync Architecture
Roles
• Front End
• Edge Pool
• Mediation
• Director
• Persistent Chat
• Monitoring
• Archiving
• Standard Edition
Components
• PSTN Gateway
• Session Border Controller
• Reverse Proxy
• Office Web Apps
• SQL Mirroring
• Distributed File System
• Exchange Unified
Messaging
Server Counts
1417
28
48
0
10
20
30
40
50
60
OCS 2007 OCS 2007 R2 Lync 2010 Lync 2013
Server Admin Counts
4 4 4 4
0
0.5
1
1.5
2
2.5
3
3.5
4
4.5
OCS 2007 OCS 2007 R2 Lync 2010 Lync 2013
Server Breakdown
By Campus
• Bloomington – 18
• Indianapolis – 18
• 6 Satellites – 2 each
By Role
• 8 Front Ends (Physical)
• 4 Directors
• 4 Edge
• 4 Mediation (Physical)
• 4 Back End SQL
• 4 Persistent Chat
• 2 Monitoring
• 2 SDN
• 2 Office Web Apps
• 2 File / File Share Witness
• 12 Standard Edition (Physical)
Endpoints
Video Conferencing
Wireless
Lync SDN API
e911
• Perfect if you just need PC-to-PC functionality or
are using Exchange Online
• Some features are not available
• No Enterprise Voice offering
• Hybrid deployments can be complex
Lync Online
• Marketing / Evangelism / Promotion
• Support
• Set expectations
• Complex, yet manageable
• Plan, Plan, Plan, Test, Plan, Test, Deploy
• Closely knit project teams
• 80% - 90% solution
• User provisioning & de-provisioning
Challenges / Lessons Learned
Cost
• Hardware
• Servers
• PSTN Gateway /
SBC
• Endpoints
• Software
• Lync Server
• Enterprise CAL
• Lync Plus CAL
• Services
• PRIs
• SIP Trunk
• E911
• Personnel
• Service Admins
• Support
• Deployment
Federation & PIC
• 27,000 Users (15,000 Enterprise Voice)
• 2,700 Common Area Phones
• 1.5 million Instant Messages
• 1.1 million Audio Calls
• 3,000 Video Calls
• 2,000 File Transfers
• 1,600 Desktop / Application Shares
September 2014 Usage