ITS Projects ReviewITS Projects Review

Board of Trustees6/01/04

J. Methe and R. Kindred

Change in Attitude

ITS priority = User priority

ITS proactive – advise users on technology solutions

ITS participates in College Committees & new initiatives

Recognize ITS as “Value added” Service

ITS service requests increasing

ITS Strengths – PEOPLE

Have vision and skill

Not enough of them

Agenda Highlights & Future

Banner Enhancements

Network & Communications

Distance Education

Technology Services at Colleges

ITS Behind the Scenes

Banner Enhancements

SCT Banner Hardware

Banner Enterprise Server 12/03

New hardware IBM P670

Oracle database license update

Banner 6.0 Upgrade – top 50% clients

Major effort in 3-month period

Benefits

Performance, Capacity, Web based

Improved Speed Factors:

CPU speed (6x)

Disk space (2x)

Memory (4x)

Queries & Batch jobs (5x-20x)

SCT Banner Software

Banner Release Upgrades 6/02-4/04

7 releases with 3 major & 4 minor

200 Custom modifications

Documented & easily reapplied

Types: 26% regulatory, 37% policy, 32% process improvement, 5% cosmetic

Social Security Number Conversion - 7/03

Privacy of individual protected

Facilitated migration to Banner Web Services

Banner allows input of SSN or “W” ID

Only “W” ID displays on screens/reports

SSN only on W2’s, FA forms, and State Reporting

Banner “Web” Services

CLASS-WEB (Web for Student) already availablehttp://banner-web.clpccd.cc.ca.us:7000/

Web for Financial Aid - 7/02

Web for Credit Card - 12/02

CLASS-WEB now contains all features

Approx. 50% students pay by credit card

22,960 students paid $2.4M since 12/02

Eliminated Phone registration - 12/03

Less than 10% usage

Student complaints on lack of user friendliness

Web for Employee - 4/04

Query benefits, leave, payroll, and tax data

Pilot for classified, admin, supervisory, confidential (366 employees)

Release to Faculty in Fall 2004

Student Web

Employee Web

Future “Web” Services

Web for Finance

Query for budgets, requisitions, purchase orders, and invoices

Updates for budget transfers, purchasing, and approvals

Web for Faculty

Grades, course rosters, enrollments, schedules, personal & student data

Purchased module - 3/04

Faculty Begin Planning Sessions – Fall 2004

All Banner Forms to Web

Internet Native Banner (INB) 5/04-9/04

Web access for other Administrative Forms (Screens) on Banner

Different from other Web modules in Banner designed for remote Self-Service

INB places ALL of Banner on WEB

Performance Improvement

Implementation Plan

Gradual by groups over 5 months

Provide internal Web access initially

Future external access – infrastructure & procedure changes needed

Accomplishments Finance

Fixed Assets - 1/03-6/03

Tracks assets with value over $1,000

Mandatory government requirement for asset depreciation 7/03

Started new assets in Jan 2003 (Total 443)

Converted old asset lists in June (Total 1,012)

Provided GASB 34/35 reporting

COTOP (Chancellor Office Tax Offset Program)

Financial Aid student loans, returned checks, Title IV overpay

For 2002: Sent $129, 280 Collected $17,595 or 13.6%

For 2003: Sent $134,057

SEVIS - 12/02-6/03

Tracking of International Students

Among first of community colleges to implement

194 SEVIS students (113 Chabot, 81 LPC)

Implementation Phases

1st phase direct input to government system – 12/02

2nd phase interface between Banner and government system – 6/03

3rd phase still pending based on the results of the SCT vendor (new technology introduced)

Accomplishments Student

Accomplishments Student

CCCApply - 5/04

Online Student Application System

State Chancellor’s Office & XAP vendor

Annual fee ($9,707) waived for years 1 & 2

Automatic Banner interface built by ITS

Participants

Used by 58 California Community Colleges

Chabot serves on Steering Committee & represents Banner system

CCCApply Statistics:

707 student applications for Summer and Fall received - 1st week May 10

783 student applications - 2nd week May 17

Future addition is online BOG Waiver – 8/04

Accomplishments Academic Services

Enrollment Management at both colleges

Reporting for WSCH/FTEF & FTES

Summary by academic year, term, cross listed courses, & time of day

Spreadsheets for course/section analysis

Success and equity graphs

500 courses for lab hours used with lecture course (e.g. English, Art)

Community Ed at both colleges

Interim system developed in Access

Register students & track courses

Management reporting provided

Future – combine with Banner System

Future Projects Student

Student Education Plan (SEP) 3/04-9/04

Sub-system developed with Banner interface

Educational goals, academic major, referral options, courses by term, articulation forms

Pilot program during summer

Full operation in Fall 2004

Possible integration of SEP with Student Degree Audit (CAPP) in Banner

Document Imaging System

Scan, storage, and retrieval of documents

Transcripts and other documents

District-wide requirement

Future Projects Finance & Human Resources

Improvements in Receivables & Financial Aid Disbursements

Priority Codes

Term based detail codes

Title IV & Institutional Charge Codes

Electronic purchase requisition in Banner

Electronic Timesheets with approval

Banner Applicant Tracking

Integrated with other Banner modules

Document Imaging for Application forms to scan, store, and retrieve

Future Projects Financial Aid

Board Financial Assistance Program (BFAP) Funding – 6/03

Outreach reporting

Custom reports developed by ITS

Banner 6.0 views allows ad-hoc reporting

Usage of Brio Query Tool

Banner Corrections feature

Banner Loan module to EdFund

Automated Cal Grant Interface

New Technology Tools

Ad-hoc Reporting Tools

CLPCCD has 450+ Custom reports

Limited use of Access & Brio Tools

Banner 6.0 introduced new views

Review of Brio & Crystal Tools in process

Data Warehouse – archive, shadow files

Room Scheduling

Document Imaging System

District-wide Portal

Custom Web front end

Single Sign-on for all applications

External interface to other sites

Network &

Communications

Network Accomplishments

Las Positas Network Changes - 6/03

2 SBC Internet Lines for independent operation

1 new T1 LPC to Chabot (total 3)

Chabot Internet Backup to LPC

Replace T1 Internet lines at Chabot with DS3 lines (10x faster) - 2/04

New switches, routers, cabling 1/03-3/04

LPC Network Before

LPC Network After

Network Future Projects Bond Measure “B”

Infrastructure Improvements

New ITS Data Center at Las Positas

Fiber optic cabling within facilities

Replace T1’s with DS3’s (10X) or better for increased bandwidth

Generators for Enterprise servers

Classroom & Staff

New Desktop Computers & Printers

Install Wireless at colleges

Upgrade Smart Classrooms

Install Smart Boards (electronic whiteboards with recording)

Video Technology

Video Conferencing - 6/03

Meetings with Video and Audio

Installed 3 Polycom units (1 per location)

Funded by TTIP Grant $25,000 each

Las Positas has 3 additional units

Added 2nd unit for Chabot Nursing with Valley Care program - 4/04

CCCConfer

Meeting with PC for presentation charts and Phone for audio

No charge through grant from State Chancellor Office

Video Configuration

District & Chabot Video Conference

Chabot Nursing

CCC CONFER http://www.cccconfer.org/

District & College Web Sites

Internet (external) and Intranet (internal) Web sites – forum for improved communication

LPC: Internet http://www.laspositascollege.edu/

Intranet http://help.clpccd.cc.ca.us/lpc

Chabot: Internethttp://www.chabotcollege.edu/Intranet: Future to rewrite

District: Internet

Current http://www.clpccd.cc.ca.us

Proposedhttp://www.shawver.com/test/las_positas_html/

Intranethttp://help.clpccd.cc.ca.us/

ITS Participation in Committees

Banner User Groups & ChairsStudent, Finance, Financial Aid, Human

Resources, Payroll, Data Quality http://help.clpccd.cc.ca.us/ug

District Technology Committee

District ITS Web Committee

District Blackboard DE Committee

College Technology Committees

Third Party Products Committee (SARS,STARS, ATI Filer, GoPrint)

Deans of Technology & CTO

Distance Education

Blackboard DE Services

Blackboard “Common” solution 7/02-12/02

Blackboard purchased - 3/03

Application Service Provider (ASP)

3 year option with reduced ASP fees

Banner interface through Batch – future use of Snapshot Controller

Future Blackboard Contract

State Chancellor Office establishing new contract with Blackboard 6/04

CLPCCD to receive best of contract options

Blackboard Conversion

Web CT courses at LPC converted

Total of 39 courses (32 online & 7 supplements)

Converted in record 2 months: 4/03-6/03

Training provided for 17 faculty

Chabot conversion was more limited

3 Web CT and 9 Course Compass

10 Blackboard 5.0 courses to 6.0

Training provided for 25 faculty

Blackboard Web site

LPC StatisticsTerm Courses Faculty Students

Fall 2003OnlineSuppl

81 50 62%31 38%

30 21 7 2 Both

1,8301,290

540

Spring 2004OnlineSuppl

7857 73% 21 27%

35 22112 Both

2,1531,605

548

Ratio (cum)OnlineSuppl

67% 33%

LPC Blackboard Growth

Introduce “Four I’s” Program in Fall

Web-enhanced program for “Integrating the Internet into Instruction”

Instructors add learning activities - assignments, quizzes, & class discussions

Current Participants - 26 faculty

Expect substantial growth in supplements

Projected growth Fall:

+5 online courses (+9%)

+35 supplements (+167%)

Chabot StatisticsTerm Courses Faculty Students

Fall 2003OnlineSuppl

12016 13%

104 87%

449

35

3,275466

2,809Spring 2004

OnlineSuppl

13527 20%

108 80%

601644

3,9151,0112,904

Ratio (cum)OnlineSuppl

EstimatedGrowth Fall

17% 83% +6 online+18%

Technology Services at Colleges

Accomplishments Chabot

Wireless technology for Integrated English, Math, and Science (IEMS) program

6 new smart classrooms & 4 being completed

Increased number of mobile carts (2)

Converting faculty to WIN 2000

Remote control of software upgrades

Accomplishments Las Positas

Major PC replacements through Gateway lease program:

202 new units

202 redistributed units

30 new units in computer labs

Added 3 new smart classrooms and upgraded 10

Upgraded network equipment for 4 buildings and new connections for 2 buildings

Accomplishments Las Positas

Installed the General Motors network from Auto-tech to new GM building

Upgrade of data network in last building on campus – Milestone completed 3 year project

Plan to upgrade network with layer 3 switch during summer

Plan to implement wireless technology in Fall:

Physics

Computer Information Services using wireless tablets and PDA’s

Other College Systems

Colleges expanded Student Tracking Systems

Student Services & Positive Attendance

SARS-TRAK at Chabot 2002 - kiosk

STARS at Las Positas 2003 – all workstations

Counseling Services

SARS-GRID at both colleges - Chabot 2000 & LPC 2003

SARS Tracking

LPC STARS

Other College Systems

Print Management Services

GoPrint at both colleges 2003

Includes Print Station & Kiosk

LPC: 3 labs and 4 more future

Chabot: 2 labs Library & WRAC

Min 30% cost savings for colleges

Library Services

SIRSI at both colleges 2003

GoPrint Services & Kiosk

ITS Staff Behind the Scenes

District ITS

LPC ITS

Chabot ITS

ITS Staff Service YearsGroup Staff Yrs

DistrictYrs ITS

Yrs Range

District> 10 yrs> 15 yrs

161410

261 211 2-26

LPC

> 10 yrs

11 + 1 PT1

59 59 3-14

Chabot> 10 yrs

103

56 51 1-12