It’s ComplicatedIt’s Complicated

Stretching the Boundaries of SI Stretching the Boundaries of SI Partnerships to Better Serve Partnerships to Better Serve

StudentsStudents

It’s ComplicatedIt’s Complicated

Stretching the Boundaries of SI Stretching the Boundaries of SI Partnerships to Better Serve Partnerships to Better Serve

StudentsStudents

Presented May2015Presented May201555thth Regional Conference on Supplemental Instruction Regional Conference on Supplemental Instruction

Maggie Floyd, Director SIMaggie Floyd, Director SITomás Rivera CenterTomás Rivera Center

Campus Partnerships: GoalsCampus Partnerships: GoalsCampus Partnerships: GoalsCampus Partnerships: Goals

• Overview of UTSA Campus Overview of UTSA Campus PartnershipsPartnerships

• Description of Expanded Description of Expanded Partnership with Department of Partnership with Department of Accounting Accounting

• Discussion: Benefits, Discussion: Benefits, Challenges & StrategiesChallenges & Strategies

• Overview of UTSA Campus Overview of UTSA Campus PartnershipsPartnerships

• Description of Expanded Description of Expanded Partnership with Department of Partnership with Department of Accounting Accounting

• Discussion: Benefits, Discussion: Benefits, Challenges & StrategiesChallenges & Strategies

Overview of UTSAOverview of UTSAOverview of UTSAOverview of UTSA• Public research HSI offering 158 degree programsPublic research HSI offering 158 degree programs

• 28,628 Students in Fall 201428,628 Students in Fall 2014

• 58% of UTSA students come from groups 58% of UTSA students come from groups underrepresented in higher education. underrepresented in higher education.

• 55% are first-generation 55% are first-generation

college students.college students.

• Public research HSI offering 158 degree programsPublic research HSI offering 158 degree programs

• 28,628 Students in Fall 201428,628 Students in Fall 2014

• 58% of UTSA students come from groups 58% of UTSA students come from groups underrepresented in higher education. underrepresented in higher education.

• 55% are first-generation 55% are first-generation

college students.college students.

View our VSA page at http://www.collegeportraits.org/TX/UTSA

TomTomás Rivera Centerás Rivera CenterTomTomás Rivera Centerás Rivera Center• Supplemental InstructionSupplemental Instruction• Tutoring Services Tutoring Services

– Quantitative Skills Tutoring LabQuantitative Skills Tutoring Lab

– Course Prep & Non-Course Based DevelopmentalCourse Prep & Non-Course Based Developmental

• Learning Assistance – study skills workshops and Learning Assistance – study skills workshops and academic coaching for both undergraduate and graduate academic coaching for both undergraduate and graduate studentsstudents

• Access College and Excel Program (ACE) – Scholarship Access College and Excel Program (ACE) – Scholarship program for students from low income school districts in program for students from low income school districts in San AntonioSan Antonio

• Supplemental InstructionSupplemental Instruction• Tutoring Services Tutoring Services

– Quantitative Skills Tutoring LabQuantitative Skills Tutoring Lab

– Course Prep & Non-Course Based DevelopmentalCourse Prep & Non-Course Based Developmental

• Learning Assistance – study skills workshops and Learning Assistance – study skills workshops and academic coaching for both undergraduate and graduate academic coaching for both undergraduate and graduate studentsstudents

• Access College and Excel Program (ACE) – Scholarship Access College and Excel Program (ACE) – Scholarship program for students from low income school districts in program for students from low income school districts in San AntonioSan Antonio

Visit the TRC online at: http://www.utsa.edu/trcss/

Supplemental Instruction at UTSASupplemental Instruction at UTSASupplemental Instruction at UTSASupplemental Instruction at UTSA• Support for historically difficult core courses at UTSA Support for historically difficult core courses at UTSA

since 1996since 1996

• 34 Courses & 294 Course Sections 34 Courses & 294 Course Sections (158 F-2014 & 136 SP-2015)(158 F-2014 & 136 SP-2015)

• 9,987 SI Students & 41,056 Contact Hours AY 2014-9,987 SI Students & 41,056 Contact Hours AY 2014-20152015

• 6 Full-time Staff & ~ 120-145 SI Leaders6 Full-time Staff & ~ 120-145 SI Leaders

• SI Operations largely funded by Student Fee on SI Operations largely funded by Student Fee on Supported Core Curriculum CoursesSupported Core Curriculum Courses

• Support for historically difficult core courses at UTSA Support for historically difficult core courses at UTSA since 1996since 1996

• 34 Courses & 294 Course Sections 34 Courses & 294 Course Sections (158 F-2014 & 136 SP-2015)(158 F-2014 & 136 SP-2015)

• 9,987 SI Students & 41,056 Contact Hours AY 2014-9,987 SI Students & 41,056 Contact Hours AY 2014-20152015

• 6 Full-time Staff & ~ 120-145 SI Leaders6 Full-time Staff & ~ 120-145 SI Leaders

• SI Operations largely funded by Student Fee on SI Operations largely funded by Student Fee on Supported Core Curriculum CoursesSupported Core Curriculum Courses

SI Partnerships at UTSA: FacultySI Partnerships at UTSA: FacultySI Partnerships at UTSA: FacultySI Partnerships at UTSA: Faculty

• Faculty consent to have an SI Leader assigned to their Faculty consent to have an SI Leader assigned to their course section. course section.

• Between 90-110 faculty each semester Between 90-110 faculty each semester

– TT to NTTTT to NTT

– Full-time to Part-timeFull-time to Part-time

– Graduate Teaching Assistants Graduate Teaching Assistants

• Faculty consent to have an SI Leader assigned to their Faculty consent to have an SI Leader assigned to their course section. course section.

• Between 90-110 faculty each semester Between 90-110 faculty each semester

– TT to NTTTT to NTT

– Full-time to Part-timeFull-time to Part-time

– Graduate Teaching Assistants Graduate Teaching Assistants

Faculty ResourcesFaculty ResourcesFaculty ResourcesFaculty Resources

• New Faculty Outreach New Faculty Outreach LetterLetter

• What to Expect from What to Expect from Your SI Leader Your SI Leader HandoutHandout

• Sample Email Sample Email Communications with Communications with FacultyFaculty

• New Faculty Outreach New Faculty Outreach LetterLetter

• What to Expect from What to Expect from Your SI Leader Your SI Leader HandoutHandout

• Sample Email Sample Email Communications with Communications with FacultyFaculty

SI Partnerships at UTSA: FacultySI Partnerships at UTSA: FacultySI Partnerships at UTSA: FacultySI Partnerships at UTSA: FacultyWhat we ask of our faculty:What we ask of our faculty:

•Class time to conduct 1Class time to conduct 1stst week survey and to promote SI week survey and to promote SI sessionssessions

•Weekly “meeting” with SI leader who is prepared to Weekly “meeting” with SI leader who is prepared to share plans and learning resourcesshare plans and learning resources

•Sessions attendance endorsements to students Sessions attendance endorsements to students

•Communication with SI Director if concerns ariseCommunication with SI Director if concerns arise

•Recommend students for SI Leader positionsRecommend students for SI Leader positions

What we ask of our faculty:What we ask of our faculty:

•Class time to conduct 1Class time to conduct 1stst week survey and to promote SI week survey and to promote SI sessionssessions

•Weekly “meeting” with SI leader who is prepared to Weekly “meeting” with SI leader who is prepared to share plans and learning resourcesshare plans and learning resources

•Sessions attendance endorsements to students Sessions attendance endorsements to students

•Communication with SI Director if concerns ariseCommunication with SI Director if concerns arise

•Recommend students for SI Leader positionsRecommend students for SI Leader positions

SI Partnerships: The DepartmentsSI Partnerships: The DepartmentsSI Partnerships: The DepartmentsSI Partnerships: The Departments

• Department chair meeting prior to beginning SI for a Department chair meeting prior to beginning SI for a new course: new course:

– Information gathering / insight on factors driving high DFW Information gathering / insight on factors driving high DFW ratesrates

– Informal gauge of administrative supportInformal gauge of administrative support

• Report program assessment results to Department Report program assessment results to Department administration - Chair, Assistant Chair or Course Lead administration - Chair, Assistant Chair or Course Lead Instructor annually.Instructor annually.

• Department chair meeting prior to beginning SI for a Department chair meeting prior to beginning SI for a new course: new course:

– Information gathering / insight on factors driving high DFW Information gathering / insight on factors driving high DFW ratesrates

– Informal gauge of administrative supportInformal gauge of administrative support

• Report program assessment results to Department Report program assessment results to Department administration - Chair, Assistant Chair or Course Lead administration - Chair, Assistant Chair or Course Lead Instructor annually.Instructor annually.

ACC 2013: Principles of Accounting IACC 2013: Principles of Accounting IACC 2013: Principles of Accounting IACC 2013: Principles of Accounting I

• Required for all College of Business Students – Not part Required for all College of Business Students – Not part of Core Curriculum of Core Curriculum

• 1,500 students enroll each year1,500 students enroll each year

• Taught primarily by Ph.d students and part-time NTT Taught primarily by Ph.d students and part-time NTT

• Standardized curriculum, common exams, homework, and Standardized curriculum, common exams, homework, and course projectscourse projects

• 10-11 course sections each Fall and Spring semester10-11 course sections each Fall and Spring semester

• Required for all College of Business Students – Not part Required for all College of Business Students – Not part of Core Curriculum of Core Curriculum

• 1,500 students enroll each year1,500 students enroll each year

• Taught primarily by Ph.d students and part-time NTT Taught primarily by Ph.d students and part-time NTT

• Standardized curriculum, common exams, homework, and Standardized curriculum, common exams, homework, and course projectscourse projects

• 10-11 course sections each Fall and Spring semester10-11 course sections each Fall and Spring semester

ACC 2013: Principles of Accounting IACC 2013: Principles of Accounting IACC 2013: Principles of Accounting IACC 2013: Principles of Accounting I• History of student and faculty requests for SIHistory of student and faculty requests for SI

• Department was providing tutoring through Teaching Department was providing tutoring through Teaching AssistantsAssistants

• DFW rate ~ 50% with average section enrollment of 60-DFW rate ~ 50% with average section enrollment of 60-70 students70 students

• History of student and faculty requests for SIHistory of student and faculty requests for SI

• Department was providing tutoring through Teaching Department was providing tutoring through Teaching AssistantsAssistants

• DFW rate ~ 50% with average section enrollment of 60-DFW rate ~ 50% with average section enrollment of 60-70 students70 students

ACC 2013: Principles of Accounting IACC 2013: Principles of Accounting IACC 2013: Principles of Accounting IACC 2013: Principles of Accounting I• Department Chair proposed combining resources to Department Chair proposed combining resources to

provide SI support to all sections of ACC 2013provide SI support to all sections of ACC 2013

• TRC SI leaders & Departmental Teaching AssistantsTRC SI leaders & Departmental Teaching Assistants

• Department provided: Department provided:

– Teaching Assistants to serve as SI LeadersTeaching Assistants to serve as SI Leaders

– TextbooksTextbooks

– Learning Resources (drill sheets) Learning Resources (drill sheets)

– Access to Online Homework SoftwareAccess to Online Homework Software

– Faculty Meeting (beginning of each semester)Faculty Meeting (beginning of each semester)

• Department Chair proposed combining resources to Department Chair proposed combining resources to provide SI support to all sections of ACC 2013provide SI support to all sections of ACC 2013

• TRC SI leaders & Departmental Teaching AssistantsTRC SI leaders & Departmental Teaching Assistants

• Department provided: Department provided:

– Teaching Assistants to serve as SI LeadersTeaching Assistants to serve as SI Leaders

– TextbooksTextbooks

– Learning Resources (drill sheets) Learning Resources (drill sheets)

– Access to Online Homework SoftwareAccess to Online Homework Software

– Faculty Meeting (beginning of each semester)Faculty Meeting (beginning of each semester)

ACC 2013: Principles of Accounting IACC 2013: Principles of Accounting IACC 2013: Principles of Accounting IACC 2013: Principles of Accounting I

• SI Program provided: SI Program provided:

– Training for all Teaching Assistants and SI LeadersTraining for all Teaching Assistants and SI Leaders

– Supervision of TA & SISupervision of TA & SI

– Assigned Study Rooms for ACC SI sessionsAssigned Study Rooms for ACC SI sessions

– Promotion of SI sessions on campusPromotion of SI sessions on campus

– Assessment of Program outcomesAssessment of Program outcomes

. . . . basically everything we already do for supported courses.. . . . basically everything we already do for supported courses.

• SI Program provided: SI Program provided:

– Training for all Teaching Assistants and SI LeadersTraining for all Teaching Assistants and SI Leaders

– Supervision of TA & SISupervision of TA & SI

– Assigned Study Rooms for ACC SI sessionsAssigned Study Rooms for ACC SI sessions

– Promotion of SI sessions on campusPromotion of SI sessions on campus

– Assessment of Program outcomesAssessment of Program outcomes

. . . . basically everything we already do for supported courses.. . . . basically everything we already do for supported courses.

Components of TA AgreementComponents of TA AgreementComponents of TA AgreementComponents of TA Agreement• Implement SI model demonstrating commitment to the Implement SI model demonstrating commitment to the

facilitator’s peer relationship with studentsfacilitator’s peer relationship with students

• Complete mandatory pre-semester SI leader trainingComplete mandatory pre-semester SI leader training

• Attend weekly in-service meetings with Accounting teamAttend weekly in-service meetings with Accounting team

• Full participation with SI supervisory structure – session Full participation with SI supervisory structure – session observations and peer observationsobservations and peer observations

• Submit session plans, sign-in sheets and any other Submit session plans, sign-in sheets and any other necessary paperwork by established deadlinesnecessary paperwork by established deadlines

• Comply with all SI program policies and proceduresComply with all SI program policies and procedures

• Implement SI model demonstrating commitment to the Implement SI model demonstrating commitment to the facilitator’s peer relationship with studentsfacilitator’s peer relationship with students

• Complete mandatory pre-semester SI leader trainingComplete mandatory pre-semester SI leader training

• Attend weekly in-service meetings with Accounting teamAttend weekly in-service meetings with Accounting team

• Full participation with SI supervisory structure – session Full participation with SI supervisory structure – session observations and peer observationsobservations and peer observations

• Submit session plans, sign-in sheets and any other Submit session plans, sign-in sheets and any other necessary paperwork by established deadlinesnecessary paperwork by established deadlines

• Comply with all SI program policies and proceduresComply with all SI program policies and procedures

Campus Partnerships: BenefitsCampus Partnerships: BenefitsCampus Partnerships: BenefitsCampus Partnerships: Benefits

• Meeting expectation from UTSA administration for Meeting expectation from UTSA administration for interdepartmental collaborations.interdepartmental collaborations.

• Teaching Assistants receive professional development Teaching Assistants receive professional development that the department does not offer in the form of that the department does not offer in the form of structured feedback and coaching.structured feedback and coaching.

• Department administration has deeper understanding of Department administration has deeper understanding of the SI model and are now among our strongest advocates.the SI model and are now among our strongest advocates.

• Meeting expectation from UTSA administration for Meeting expectation from UTSA administration for interdepartmental collaborations.interdepartmental collaborations.

• Teaching Assistants receive professional development Teaching Assistants receive professional development that the department does not offer in the form of that the department does not offer in the form of structured feedback and coaching.structured feedback and coaching.

• Department administration has deeper understanding of Department administration has deeper understanding of the SI model and are now among our strongest advocates.the SI model and are now among our strongest advocates.

Partnership Agreement: BenefitsPartnership Agreement: BenefitsPartnership Agreement: BenefitsPartnership Agreement: Benefits• Increase student satisfaction. We are serving a broader Increase student satisfaction. We are serving a broader

student population at UTSA – meeting student needs and student population at UTSA – meeting student needs and providing outstanding service. providing outstanding service.

• 30% student engagement in ACC 2013 SI sessions (Five 30% student engagement in ACC 2013 SI sessions (Five percentage points above our student engagement in Core percentage points above our student engagement in Core courses)courses)

• Increase student satisfaction. We are serving a broader Increase student satisfaction. We are serving a broader student population at UTSA – meeting student needs and student population at UTSA – meeting student needs and providing outstanding service. providing outstanding service.

• 30% student engagement in ACC 2013 SI sessions (Five 30% student engagement in ACC 2013 SI sessions (Five percentage points above our student engagement in Core percentage points above our student engagement in Core courses)courses)

Number

A+ 6 0.6% 5 2% 0 0% 4 6% 9 2.0%A 107 10.8% 41 13% 8 10% 15 22% 64 14.0%A- 13 1.3% 8 3% 2 3% 4 6% 14 3.1%B+ 6 0.6% 3 1% 0 0% 0 0% 3 0.7%B 134 13.5% 55 18% 17 22% 14 21% 86 18.9%B- 18 1.8% 9 3% 1 1% 3 4% 13 2.9%C+ 8 0.8% 3 1% 2 3% 1 1% 6 1.3%C 127 12.8% 42 14% 17 22% 11 16% 70 15.4%C- 21 2.1% 6 2% 2 3% 1 1% 9 2.0%D+ 2 0.2% 1 0% 0 0% 0 0% 1 0.2%D 76 7.7% 34 11% 9 11% 9 13% 52 11.4%D- 11 1.1% 2 1% 2 3% 0 0% 4 0.9%F 123 12.4% 18 6% 3 4% 2 3% 23 5.0%W 338 34.1% 83 27% 16 20% 3 4% 102 22.4%

I / CR / NC 2 0.2% 0 0% 0 0% 0 0% 0 0.0%A/B 284 28.6% 121 39% 28 35% 40 60% 189 41.4%

D/F/W 550 55.4% 138 45% 30 38% 14 21% 182 39.9%

AB C DFW Total

SI Freq 189 85 182 456

SI 41% 19% 40%

Non-SI Freq 284 156 550 992

Non-SI 29% 16% 55% 100%

1448

Total Number of Students Attending SI Sessions: 456

Percentage of Enrolled Students Participating in SI: 31%

Total Contact Hours: 2116

Total Number of SI Sessions: 493

Mean Number of SI Sessions Attended: 4.64

Mean Final Course Grade of SI Participants: 2.46

Mean Final Course Grade of Non-SI Participants: 2.09

Difference in Mean Final Course Grade (SI vs. Non-SI): 0.37

Summary Data

41%

19%

40%

29%16%

55%

AB C DFW

Pe

rce

nta

ge

Course Grade

AY 2013-2014 SI Impact SummaryACC 2013: Principles of Accounting I

SI Non-SI

• Positive Impact Positive Impact on Student on Student GradesGrades

SI Partnership: ChallengesSI Partnership: ChallengesSI Partnership: ChallengesSI Partnership: Challenges• Initial buy-in from experienced Teaching AssistantsInitial buy-in from experienced Teaching Assistants

– Meet individually with Director of SIMeet individually with Director of SI– Sign Graduate Teaching Assistant “Agreement” Sign Graduate Teaching Assistant “Agreement” – Expectation for full integration into SI team – no Us vs. ThemExpectation for full integration into SI team – no Us vs. Them

• Accountability of Teaching Assistants Accountability of Teaching Assistants – Managing performanceManaging performance– Celebrating successCelebrating success

• Faculty blurring lines between SI and TA rolesFaculty blurring lines between SI and TA roles

• Availability of Teaching Assistants during Spring Availability of Teaching Assistants during Spring semesters (internships)semesters (internships)

• Initial buy-in from experienced Teaching AssistantsInitial buy-in from experienced Teaching Assistants– Meet individually with Director of SIMeet individually with Director of SI– Sign Graduate Teaching Assistant “Agreement” Sign Graduate Teaching Assistant “Agreement” – Expectation for full integration into SI team – no Us vs. ThemExpectation for full integration into SI team – no Us vs. Them

• Accountability of Teaching Assistants Accountability of Teaching Assistants – Managing performanceManaging performance– Celebrating successCelebrating success

• Faculty blurring lines between SI and TA rolesFaculty blurring lines between SI and TA roles

• Availability of Teaching Assistants during Spring Availability of Teaching Assistants during Spring semesters (internships)semesters (internships)

Campus Partnerships: ChallengesCampus Partnerships: ChallengesCampus Partnerships: ChallengesCampus Partnerships: Challenges

Let’s Collaborate Let’s Collaborate

Form Small Discussion Groups Form Small Discussion Groups (2 to 3 people)(2 to 3 people)

Identify 1 or 2 Challenges Identify 1 or 2 Challenges

Pass Index card to next groupPass Index card to next group

Develop Strategies (Poster Paper)Develop Strategies (Poster Paper)

Share & Discuss Share & Discuss

Let’s Collaborate Let’s Collaborate

Form Small Discussion Groups Form Small Discussion Groups (2 to 3 people)(2 to 3 people)

Identify 1 or 2 Challenges Identify 1 or 2 Challenges

Pass Index card to next groupPass Index card to next group

Develop Strategies (Poster Paper)Develop Strategies (Poster Paper)

Share & Discuss Share & Discuss

Contact Information & WebsiteContact Information & WebsiteContact Information & WebsiteContact Information & Website

Maggie Floyd, Maggie Floyd, Director Supplemental Instruction Director Supplemental Instruction University of Texas at San AntonioUniversity of Texas at San Antonio

One UTSA Circle,One UTSA Circle,San Antonio, Texas 78249San Antonio, Texas 78249margaret.floyd@utsa.edu

(210) 458-7116(210) 458-7116

utsasimaggiefloyd.weebly.com utsasimaggiefloyd.weebly.com

Maggie Floyd, Maggie Floyd, Director Supplemental Instruction Director Supplemental Instruction University of Texas at San AntonioUniversity of Texas at San Antonio

One UTSA Circle,One UTSA Circle,San Antonio, Texas 78249San Antonio, Texas 78249margaret.floyd@utsa.edu

(210) 458-7116(210) 458-7116

utsasimaggiefloyd.weebly.com utsasimaggiefloyd.weebly.com