Itinerary management
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Transcript of Itinerary management
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Mantic PointWhite Label Itinerary Management• Mobile apps• email • online itineraries• social • duty of care traveller support
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White Label Itinerary Management – Consistent User Experience & Management
Mobile email
Online Duty of Care
• Itinerary monitoring • Flight status alerts• Travel tools• Ancillary product sales• Cascading corporate brands
• Agency Template driven. • Cascading corporate brands• Ancillary product sales• GDS data• 3rd party booking system support
• Agency Template driven. • Cascading corporate brands• Agency navigation• GDS data• 3rd party booking system
support
• Agency filters and rules • Select communities• Review impacted
itineraries• Manage Communication• Full reporting package
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Client experienceAvailable on Apple, Android, BB, Mobile Web
Itinerary Viewer
Flight Status
Single Registration
Weather Forecast
Flight Check-in
Airport Guide
Currency Converter
Destination Guide
Offline Mode
Add a trip/itinerary item
Traffic Alerts
Itinerary Updates
Event Guide
Integrated withyour GDS
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Client experience
Trip listingby specificcorporate orgeneric agencybranding
Synced to GDS, mid, back office
Client branding
Summary pageassets changebased on tripstage
Client contentarea within app
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Client experience
Itinerary listing
Synced to GDS
Client branding/imagery
Client contentarea within app
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Client experience
Traveller offeredonline check inwhen available(based on carrierrules)
5 day weatherforecast
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Client experience
Search, book and pay in app(holidayextras)
Other providers possible
Destination andevent guidesfor time atlocation
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Client experience
Select event tobe added to itinerary
Map location ofevent
Other contentproviders possible
Event autoadded to itinerary
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Duty of Care Communication
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Options screen
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Community Communication
Proactive travel communication moduleto keep travellers informed and reduceinbound calls
Identify individual travellers who may be at risk and respond tothem before they know its an issue
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Community filter
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Community filter
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Message summary
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Agency customers affected by delays/cancellations
Delay impact severity controlled by agent, delay, cancelation, alternate flights
Information and communicationoptions;
Detailed status updateContact options(email/SMS/push)Audit update
Traveller communication
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Affected traveller detail
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Client Branding and Content Management
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Client Branding and Content Management
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Client Branding and Content Management