Itc Vishal Final
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Company profile :
Type Public (BSE: 500875)
Industry Conglomerate
Founded 24 August 1910
Headquarters: Kolkata, India
Key people
Yogesh Chander Deveshwar,ChairmanK. Vaidyanath, Director,Kurush Grant, Director,Rajiv Tandon (CFO)
http://en.wikipedia.org/wiki/Types_of_business_entityhttp://en.wikipedia.org/wiki/Public_companyhttp://en.wikipedia.org/wiki/Bombay_Stock_Exchangehttp://www.bseindia.com/stockreach/stockreach.htm?scripcd=500875http://en.wikipedia.org/wiki/Industryhttp://en.wikipedia.org/wiki/Conglomerate_%28company%29http://en.wikipedia.org/wiki/Kolkatahttp://en.wikipedia.org/wiki/Indiahttp://en.wikipedia.org/wiki/Yogesh_Chander_Deveshwarhttp://en.wikipedia.org/wiki/CFOhttp://en.wikipedia.org/wiki/CFOhttp://en.wikipedia.org/wiki/Yogesh_Chander_Deveshwarhttp://en.wikipedia.org/wiki/Indiahttp://en.wikipedia.org/wiki/Kolkatahttp://en.wikipedia.org/wiki/Conglomerate_%28company%29http://en.wikipedia.org/wiki/Industryhttp://www.bseindia.com/stockreach/stockreach.htm?scripcd=500875http://en.wikipedia.org/wiki/Bombay_Stock_Exchangehttp://en.wikipedia.org/wiki/Public_companyhttp://en.wikipedia.org/wiki/Types_of_business_entity -
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Products
CigarettesHotels
ApparelTobaccoFoodsStationeryPersonal CarePaperboard and specialty papersPrinting and packagingMatches and AgarbattisInfotech
Revenue US$ 9 billion (2011)
Employees 35000 + (2011)
http://en.wikipedia.org/wiki/Product_%28business%29http://en.wikipedia.org/wiki/Cigaretteshttp://en.wikipedia.org/wiki/Hospitality_industryhttp://en.wikipedia.org/wiki/Garment_Industryhttp://en.wikipedia.org/wiki/Tobacco_industryhttp://en.wikipedia.org/wiki/Foodshttp://en.wikipedia.org/wiki/Stationeryhttp://en.wikipedia.org/wiki/Personal_Carehttp://en.wikipedia.org/wiki/Printinghttp://en.wikipedia.org/wiki/Packaginghttp://en.wikipedia.org/wiki/Matcheshttp://en.wikipedia.org/w/index.php?title=Agarbattis&action=edit&redlink=1http://en.wikipedia.org/wiki/Infotechhttp://en.wikipedia.org/wiki/Revenuehttp://en.wikipedia.org/wiki/United_States_dollarhttp://en.wikipedia.org/wiki/Employmenthttp://en.wikipedia.org/wiki/Employmenthttp://en.wikipedia.org/wiki/United_States_dollarhttp://en.wikipedia.org/wiki/Revenuehttp://en.wikipedia.org/wiki/Infotechhttp://en.wikipedia.org/w/index.php?title=Agarbattis&action=edit&redlink=1http://en.wikipedia.org/wiki/Matcheshttp://en.wikipedia.org/wiki/Packaginghttp://en.wikipedia.org/wiki/Printinghttp://en.wikipedia.org/wiki/Personal_Carehttp://en.wikipedia.org/wiki/Stationeryhttp://en.wikipedia.org/wiki/Foodshttp://en.wikipedia.org/wiki/Tobacco_industryhttp://en.wikipedia.org/wiki/Garment_Industryhttp://en.wikipedia.org/wiki/Hospitality_industryhttp://en.wikipedia.org/wiki/Cigaretteshttp://en.wikipedia.org/wiki/Product_%28business%29 -
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Company Background
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ITC is one of India's foremost private sectors companies with a
market capitalization of nearly US $ 15 billion and a turnover of over
US $ 4.75 billion. ITC is rated among the World's Best Big
Companies, Asia's 'Fab 50' and the World's Most Reputable
Companies by Forbes magazine, among India's Most RespectedCompanies by Business World and among India's Most Valuable
Companies by Business Today. ITC also ranks among India's top 10
`Most Valuable (Company) Brands', in a study conducted by Brand
Finance and published by the Economic Times.
ITC has a diversified presence in Cigarettes, Hotels, Paperboards &
Specialty Papers, Packaging, Agri- Business, Packaged Foods &
Confectionery, Information Technology, Branded Apparel, GreetingCards, Safety Matches and other FMCG products. While ITC is an
outstanding market leader in its traditional businesses of Cigarettes,
Hotels, Paperboards, Packaging and Agri-Exports, it is rapidly
gaining market share even in its nascent businesses of Packaged
Foods & Confectionery, Branded Apparel and Greeting Cards.
As one of India's most valuable and respected corporations, ITC is
widely perceived to be dedicatedly nation-oriented. Chairman Y C
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Deveshwar calls this source of inspiration "a commitment beyond
the market". In his own words: "ITC believes that its aspiration to
create enduring value for the nation provides the motive force to
sustain growing shareholder value. ITC practices this philosophyby not only driving each of its businesses towards international
competitiveness but by also consciously contributing to enhancing
the competitiveness of the larger value chain of which it is a part."
ITC's diversified status originates from its corporate strategy aimed
at creating multiple drivers of growth anchored on its time-tested
core competencies: unmatched distribution reach, superior brand-
building capabilities, effective supply chain management andacknowledged service skills in hotelier. Over time, the strategic forays
into new businesses are expected to garner a significant share of
these emerging high-growth markets in India.
ITC's Agri-Business is one of India's largest exporters of agricultural
products. ITC is one of the country's biggest foreign exchange earners
(US $ 2.8 billion in the last decade). The Company's 'e-Choupal'
initiative is enabling Indian agriculture significantly enhance itscompetitiveness by empowering Indian farmers through the power of
the Internet. This transformational strategy, which has already
become the subject matter of a case study at Harvard Business
School, is expected to progressively create for ITC a huge rural
distribution infrastructure, significantly enhancing the Company's
marketing reach.
ITC's wholly owned Information Technology subsidiary, ITC InfoTechIndia Limited, is aggressively pursuing emerging opportunities in
providing end-to-end IT solutions, including e-enabled services and
business process outsourcing.
ITC's production facilities and hotels have won numerous national
and international awards for quality, productivity, safety and
environment management systems. ITC was the first company in India
to voluntarily seek a corporate governance rating.
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ITC employs over 21,000 people at more than 60 locations across
India. The Company continuously endeavors to enhance its wealth
generating capabilities in a globalizing environment to consistently
reward more than 3, 95,000 shareholders, fulfill the aspirations of itsstakeholders and meet societal expectations. This over-arching vision
of the company is expressively captured in its corporate positioning
statement:
ITC was established on August 24, 1910 as the Imperial
Tobacco Company in Kolkata. Initially, the company was
involved in the trading of imported of cigarettes.In 1925,in a backward integration move, the company started a
packing and printing business.
The name of company was changed to Indian Tobacco Company
Limited (ITC Ltd.) in 1974.
In 1975, ITC Ltd., through ITC-Welcome group, tied up with the
US-based Sheraton Corporation to enter the hospitality
industry. It acquired the first hotel in Madras (later renamedChannai) in Tamil Nadu and called it the Welcome group Chola
Sheraton.
ITC Ltd established ITC Bhadrachalam Paperboards Ltd
(IBPL) in 1975. The company started production at its
integrated pulp and paper/board manufacturing facility at
Bhadrachalam, Andhra Pradesh, in 1979.
In 1990, ITC Ltd. set up International Business Division (IBD)
for export of agri-commodities.
ITC started a greeting cards business under the brand name
Expressions in the year 2000.
In the same year, ITC also entered the fashion retailing business
by extending its well known cigarette brand Wills. The retail
outlets were called Wills Lifestyle and offered premium leisure
wear for men and women under the Wills Sport brand.
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In September 2001, the company was renamed ITC Ltd (without
full stops, and with no meaning attributed to the alphabets).
In 2001, ITC made an entry into foods business.
In 2004, the company launched another clothing brand, JohnPlayers, which targeted the urban youth.
In 2004, ITC was one of eight Indian companies to make it to
the Forbes A List8 which featured400 of the worlds best
big companies.
In Oct 2005, ITC has launched an exclusive line of prestige fine
fragrances and personal care products under the Essenza Di
Wills brand.In late 2007, ITC launched Fiama Di Wills soaps and shampoos
following the success of Essenza Di Wills.
In Dec 2007, ITC launched ECF (Elemental Chlorine Free).
ITC is the first and only Company in India using the ECF
technology.
Products:
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ITC's Vision
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Sustain ITC's position as one of India's most valuablecorporations through world-class performance.
Create growing value for the Indian economy and the Company'sstakeholders.
ITC's Mission
To enhance the wealth generating capability of the enterprise in aglobalizing environment
Deliver superior and sustainable stakeholder value.
ITC's Core Values
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The companys Core Values are aimed at developing a performance-oriented organization that is highly customer focused and also createsvalue for those holding stake in it. It fully understands that it has acommitment to its stakeholders to act as a guardian of the companyfrom stakeholders point of view and deliver results in a manner that
actualizes stakeholders interest on a long-term basis.
It also delivers on the commitment to its customers by consistentlyaddressing their needs on product quality, value and overallsatisfaction. It respects the values of people and also encouragesindividuals to pursue their dreams, values their differences and helps
them to experiment in the pursuit of various opportunities.
ITC firmly believes in the concept of Excellence with their mantra
being, we do what is right, do it well and win. We will strive for
excellence in whatever we do. It is constantly in the pursuit of better
and newer products, processes, services and management practices.
Apart from the interest of shareholders they also address theircommitment to the nation to generate economic value, at the same
time ensuring that in achieving these goals no compromises are
made whatsoever in complying with rules and regulations as
specified by law.
ITCs Philosophy
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ITC believes in practicing ethical behaviour among the corporatecitizen. The company follows an HR policy that is regulated by
Teamwork, Trust, Collaboration, Mutuality, Meritocracy, Objectivity,
Collaboration, Self-respect and Human-dignity. It is also deeply
committed to make the company a gender friendly place for each
individual while also ensuring enhancement of equal opportunities
for men and women, preventing sexual harassment of any form and
the adherence to good employment practices. It is ensured that the
interest of the company is foremost and in this context acceptance of
any kind of gifts or payments from suppliers or customers is viewed
as a serious breach of company discipline. And such acts are also
considered as damaging to the reputation of the company.
High standards of house keeping and hygiene are followed to ensure
excellent physical working conditions. It is understood that all thedirectors, senior management and employees shall conductthemselves in an honest manner and avoid any conflict of interest.
The top officials and employees of ITC believe that ITC provides them
freedom at work and resources to experiment. Employees take pride
in working for ITC for its work culture, environment, and the way
people are treated. They are consulted before a new project\system
is introduced and their concerns and suggestions addressed. ITC alsogives a lot of input to develop their skill and career. They give utmost
importance to equal opportunities, better work environment.
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Structure
ITC has a three-tier management structure
At the top are Chairman and Board of Directors, who are responsiblefor the strategic supervision of ITC, its wholly owned subsidiaries andtheir wholly owned subsidiaries. The ITC board is a balanced boardcomprising Executive and Non-Executive Directors. The Boardensures that the Company has clear goals relating to shareholdervalue and its growth. It sets strategic goals and seeks accountabilityfor their fulfilment. There are four board committees, namely, theAudit Committee, the Nominations Committee, the CompensationCommittee and the Investor Services Committee.
At the second level is the Corporate Management Committee, which isresponsible for the strategic management of the company's businesseswithin Board-approved direction/framework. It comprises all theExecutive Directors and three or four key senior members ofmanagement.
Third level consists of divisional CEOs of each business assisted by
their own divisional management committees. Corporate Functions
of the Executive Management Team includes Planning and Treasury,
Accounting, Legal, Secretarial, Human Resources, Communications,
Internal Audit and Information Technology.
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Areas of Diversification
ITC has transformed itself from a leading cigarette manufacturer toan umbrella group that offers a diversified product mix to enhance itsbrand image and reduce dependency on tobacco related products. Ithas forayed into the hospitality service industry and has become amajor player in the hotels segment. Its position in the FMCG (fastmoving consumer goods) business is also on a growth curve;especially its confectionery and biscuits which are slated to achievethe top ranks among its peers. It has made heavy investments tostrengthen its IT (information technology) segment and to competewith the big players like Infosys and Wipro. Although the ITC group is
marketing its image as an ideal corporate citizen and a company thattakes its social responsibility seriously, it still earns 80% of revenuesfrom selling cigarettes and other tobacco related products.The major areas in which ITC has diversified are:
FMCG Cigarettes Food
Lifestyle Retailing Greetings and stationery Safety MatchesIncense sticks
HotelsPaperboards and Packaging Paperboards and specialty paperspackagingAgri-BusinessAgri- exportsE-choupalInformation Technology
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Distribution Network of ITC in INDIA:
18 factories.
60 Branches.600 distributors & 15000 Retailers.
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EXTERNAL ANALYSIS
GENERAL ANALYSIS (PEST MODAL)
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(i) POLITICALENVIRONMENTGovernment policies have affected the growth of cigarette industry in
India in various stages. The control on cigarette for a long time and
then partial decontrol and then total decontrol has contributed to the
gradual opening up of the market for cigarette producers. Thefollowing are the various political factors which influence the
Cigarette industry.
a) Huge burden of VATb) Excise duty rise by govt. in Union budget by 5%c) Ban on Communication & Advertisementd) 100& FDI allowed.
(ii) ECONOMICAL ENVIRONMENTThe consumption and demand for cigarette is a sign of a countries
progress and economic development. Almost every country in the
world, committed to industrialization and sound economicdevelopment, generates an ever increasing demand for cigarette. The
following are the various economical factors which influence the
Cigarette industry.
a) Bidee :cigarette ratio = 10:1b) Profit margin is highc) Other forms of cheap tobaccos
(iii) SOCIOCULTURAL ENVIRONMENTThe following are the various socio cultural factors which influence
and favor the Cigarette industry.
a) Becoming the status symbolb) Companions mounted by WTOc) Changing attitude towards tobacco
(iv) TECHNOLOGICAL ENVIRONMENTThe following are the various socio cultural factors which influence
and favor the Cigarette industry:
a) Cheap labour supplyb) Adapting other concepts like
QC, TQM, 5 S, 6 Sigma etc..
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Michael Porter FIVE FORCE Model:
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Threat of new entrants:
Due to 100% F.D.I allowed by the government there is a entry of many
new international brands in the Indian market.
Bargaining power of suppliers:
The major inputs are tobaccos are done by farmers. The prices of both tobaccos
are determined by the farmers. The company has to pay the high price as
demanded by the farmers. .
Rivalry among existing competitors:
Previously the rivalry was strong among the players, as the industry was not
consolidated. During the last few years the industry has become more
consolidated with the top 3 players having a combine market share of 49% in
2008-2009 as compared to 32% in 2007-2008.
Bargaining power of buyers:
The customers are demanding new and international branded cigarettes and
FMCG products at a cheap costs.
Threat of substitutes:
The substitute of cigarette is Bides and thery many other substitutes for FMCG
products.
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COMPETATIVE ANALYSIS:
TOP 10 FMCG COMPANIES IN INDIA
1. Hindustan Unilever Ltd.
2. ITC (Indian Tobacco Company)
3. Nestl India
4. GCMMF (AMUL)
5. Dabur India
6. Asian Paints (India)
7. Cadbury India
8. Britannia Industries
9. Procter & Gamble Hygiene and Health Care
10. Marico Industries
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TOP 10 INDIAN FMCG COMPANIES COMPETATIVE ANALYSIS
APR-SEP 2011 A&P/SALES%
COMPANY SALES RS
CR
A&P
SPENDRSCR
APR-SEP
2011
3YRS AGO
HINDUSTANUNILEVER
DABUR INDIA
MARICO
GLAXOSMITHKLINE
CONSUMER
COLGATE POLMOLIVE
INDIA
GODREJCONSUMER
EMAMI
ARGO TECH FOODS
JYOTHY LABS
8703
1591
1389
964
955
1014
400
305
250
1132
234
176
156
141
94
75
31
14
13.0
14.7
12.7
16.2
14.7
9.3
18.7
10.1
5.5
8.9
11.9
12.1
13.1
17.5
10.3
2.5
1.3
8.0
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RELATED TO TWO COMPANIES HUL & ITC
HUL (Hindustan Unilever Ltd.)
This Company is earlier known as Hindustan Lever Ltd.
This is Indias largest FMCG sector company with all type of household
products available with it. It has Home & Personal Care products, and also food
and Water Purifier available with it. According to Brand Equity, HUL has largest
no of brands in most trusted brands list. 16 of HULs brands featured in AC-
Nielson Brand Equity list of 100 most trusted brands in 2010 in an annual
survey. For the entire year ending March - 2011 net turnover of company is Rs.
20239.33 Crore which is 47.99% higher than 31st December 2009s Rs.
13675.43 Crore driven mainly by domestic FMCGs with net profit stood at Rs.
2496.45 Crore.
Products of HUL are: Annapurna; Ayush; Axe; Breeze; Bru; Brooke bond; Clinic;
Dove; Fair & Lovely; Hamam; Liril; Lux; Pears; Ponds; Pepsodent; Pureit;
Rexona; Rin; Sunlight; Surfexcel; Vaseline; Wheel.
ITC Limited
This Company was earlier known as Imperial Tobacco Company of
India Ltd. It is Currently headed by Yogesh Chander Deveshwar.
Company mainly operates in the industry like Tobacco, Foods,
Hotels, Stationary and Greeting Cards with the major products constitutes
Cigarettes, packed foods, hotels, and apparels. For the entire year ending Mar-
2011 the turnover of company is at Rs. 15388 Crore which is 10.3% higher than
previous years Rs. 13947.53 Crore, driven mainly by robust 20% growth in
non cigarette FMCG business with net profit stood at Rs. 3324 Crore.
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INTRENAL ANALYSIS
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SWOT Analysis
SWOT analysis is a tool for auditing an organization and its environment. It is
the first stage of planning and helps marketers to focus on key issues
Strengths
ITC leveraged it traditional businesses to
develop new brands for new segments.
For example- ITC used its experience of
transporting and distributing tobacco products
to remote and distant parts of India to the
advantage of its FMCG products.
ITC master chefs from its hotel chain are often
asked to develop new food concepts for its
FMCG business.
ITC is a diversified company trading in a number of business sectors includingcigarettes, hotels, paper, agriculture, packaged foods and confectionary,
branded apparel, personal care, greetings cards, Information Technology,
safety matches, incense sticks and stationery.
Weaknesses
The company's original business was traded in tobacco. ITC stands for India
Tobacco Company of Limited.
It is interesting that a business that is now so involved in branding continues to
use its original name, despite the negative connection of tobacco with poor
health and premature death.
To fund its cash guzzling FMCG start-up, the company is still dependent upon
its tobacco revenues. Cigarettes account for 47 per cent of the company's
turnover, and that in itself is responsible for 80% of its profits.
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So there is an argument that ITC's move into FMCG (Fast Moving Consumer
Goods) is being subsidized by its tobacco operations. Its Gold Flake tobacco
brand is the largest FMCG brand in India - and this single brand alone hold 70%
of the tobacco market.
Opportunities
Core brands such as Aashirvaad, Mint-o, Bingo! And Sun Feast (and others) can
be developed using strategies of market development, product development
and marketing penetration.
ITC is moving into new and emerging sectors including Information
Technology, supporting business solutions.
e-Choupal is a community of practice that links rural Indian farmers using the
Internet. This is an original and well thought of initiative that could be used in
other sectors in many other parts of the world.
It is also an ambitious project that has a goal of reaching 10 million farmers in
100,000 villages.
This concept is tremendously difficult for competitors to emulate.
Chairman Yogi Deveshwar's strategic vision is to turn his Indian conglomerate
into the country's premier FMCG business.
Per capita consumption of personal care products in India is the lowest in the
world offering an opportunity for ITC's soaps, shampoos and fragrances under
their Wills brand.
Threats
The obvious threat is from competition, both domestic and international. The
laws of economics dictate that if competitors see that there is a solid profit to
be made in an emerging consumer society that ultimately new products and
services will be made available.
Western companies will see India as an exciting opportunity for themselves to
find new market segments for their own offerings.
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DIFFERENT LEVEL STRATEGIES
The strategic can be broadly divided into three levels they are as follows
Corporate strategy
Business strategy
Functional strategy
The above three levels can be diagrametically rapresent are as follows,
Corporate
Business strategy
Functional strategy
CEO, MD
HOD
SUPERVISORS,
WORKERS,
EMPOYEES
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The above levels of management is explain as follows..
CORPORATE STRATEGY:[CEO,MD]
It describe the companies over all direction in terms of its general attitude
towards growth and the management of its various businesses and the
product line.
Corporate strategy refers to the principle strategy of the diversified firm.
It is also concerned with selection of businesses.
It is also called as highest level of strategy
Business strategy:[HOD]
It is usually occurs at the strategic business unit level or product levels.
It emphasis improvement of the competitive position of a firms product or
services in a specified industry
Business strategy includes mktg strategy`s, H.R strategy`s, financial strategy`s,
legal strategy`s and information technology development strategies.
This level is based on short and medium term plan and each department
functional responsibilities.
FUNCTIONAL STRATEGY:[SUPERVISORS,WORKERS,STAFFS]
It relates to the functional areas such as production, mktg, financing,
personal, etc.
The functional strategy aims at achieving functional objectives.
This level is also called as operation strategy level or departmental strategy
level.
It is lowest level of strategy management. It is deal with day to day operation
level of the business.
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MARKETING STRATEGY:
Sustain multiple drivers of growth, matching internal capabilities withemerging market opportunities
Pursue World class competitiveness in all businesses and across the entirevalue chain
Best-in-class in terms of: Internal Vitality Market Standing Profitability
Strategy of Organisation and Governance processes geared to managemultiple businesses
Blend core competencies and leverage ITC umbrella strengths to createnew avenues of growth
Market segmentation.
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INTRODUCTION-BCG MATRIX
BOSTON CONSULTING GROUP (BCG) MATRIX is developed by BRUCE
HENDERSON of the BOSTON CONSULTING GROUP IN THE EARLY 1970s.
According to this technique, businesses or products are classified as low or
high performers depending upon their market growth rate and relative market
share.
THE BCG GROWTH-SHARE MATRIX
It is a portfolio planning model which is based on the observation that a
companys business units can be classified in to four categories:
Stars
Question marks
Cash cows
Dogs
It is based on the combination of market growth and market share relative to
the next best competitor.
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Limitations
Assumes market growth rate. A firm may grow the market.
A Dog may be helping other products.
High market share/Growth is not the only success factor.
Linkage between market share and profitability is questionable
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STARS-High growth, High market share
Stars are leaders in business.
They also require heavy investment, to maintain its large market share.
It leads to large amount of cash consumption and cash generation.
Attempts should be made to hold the market share otherwise the star
will become a CASH COW.
CASH COWS-Low growth , High market share
They are foundation of the company and often the stars of yesterday.
They generate more cash than required.
They extract the profits by investing as little cash as possible
They are located in an industry that is mature, not growing or declining.
DOGS-Low growth, Low market share
Dogs are the cash traps.
Dogs do not have potential to bring in much cash.
Number of dogs in the company should be minimized.
Business is situated at a declining stage.
QUESTION MARKS-High growth , Low market share
Most businesses start of as question marks.
They will absorb great amounts of cash if the market share remains
unchanged, (low).
Why question marks?
Question marks have potential to become star and eventually cash cow
but can also become a dog.
Investments should be high for question marks.
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