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    Company profile :

    Type Public (BSE: 500875)

    Industry Conglomerate

    Founded 24 August 1910

    Headquarters: Kolkata, India

    Key people

    Yogesh Chander Deveshwar,ChairmanK. Vaidyanath, Director,Kurush Grant, Director,Rajiv Tandon (CFO)

    http://en.wikipedia.org/wiki/Types_of_business_entityhttp://en.wikipedia.org/wiki/Public_companyhttp://en.wikipedia.org/wiki/Bombay_Stock_Exchangehttp://www.bseindia.com/stockreach/stockreach.htm?scripcd=500875http://en.wikipedia.org/wiki/Industryhttp://en.wikipedia.org/wiki/Conglomerate_%28company%29http://en.wikipedia.org/wiki/Kolkatahttp://en.wikipedia.org/wiki/Indiahttp://en.wikipedia.org/wiki/Yogesh_Chander_Deveshwarhttp://en.wikipedia.org/wiki/CFOhttp://en.wikipedia.org/wiki/CFOhttp://en.wikipedia.org/wiki/Yogesh_Chander_Deveshwarhttp://en.wikipedia.org/wiki/Indiahttp://en.wikipedia.org/wiki/Kolkatahttp://en.wikipedia.org/wiki/Conglomerate_%28company%29http://en.wikipedia.org/wiki/Industryhttp://www.bseindia.com/stockreach/stockreach.htm?scripcd=500875http://en.wikipedia.org/wiki/Bombay_Stock_Exchangehttp://en.wikipedia.org/wiki/Public_companyhttp://en.wikipedia.org/wiki/Types_of_business_entity
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    Products

    CigarettesHotels

    ApparelTobaccoFoodsStationeryPersonal CarePaperboard and specialty papersPrinting and packagingMatches and AgarbattisInfotech

    Revenue US$ 9 billion (2011)

    Employees 35000 + (2011)

    http://en.wikipedia.org/wiki/Product_%28business%29http://en.wikipedia.org/wiki/Cigaretteshttp://en.wikipedia.org/wiki/Hospitality_industryhttp://en.wikipedia.org/wiki/Garment_Industryhttp://en.wikipedia.org/wiki/Tobacco_industryhttp://en.wikipedia.org/wiki/Foodshttp://en.wikipedia.org/wiki/Stationeryhttp://en.wikipedia.org/wiki/Personal_Carehttp://en.wikipedia.org/wiki/Printinghttp://en.wikipedia.org/wiki/Packaginghttp://en.wikipedia.org/wiki/Matcheshttp://en.wikipedia.org/w/index.php?title=Agarbattis&action=edit&redlink=1http://en.wikipedia.org/wiki/Infotechhttp://en.wikipedia.org/wiki/Revenuehttp://en.wikipedia.org/wiki/United_States_dollarhttp://en.wikipedia.org/wiki/Employmenthttp://en.wikipedia.org/wiki/Employmenthttp://en.wikipedia.org/wiki/United_States_dollarhttp://en.wikipedia.org/wiki/Revenuehttp://en.wikipedia.org/wiki/Infotechhttp://en.wikipedia.org/w/index.php?title=Agarbattis&action=edit&redlink=1http://en.wikipedia.org/wiki/Matcheshttp://en.wikipedia.org/wiki/Packaginghttp://en.wikipedia.org/wiki/Printinghttp://en.wikipedia.org/wiki/Personal_Carehttp://en.wikipedia.org/wiki/Stationeryhttp://en.wikipedia.org/wiki/Foodshttp://en.wikipedia.org/wiki/Tobacco_industryhttp://en.wikipedia.org/wiki/Garment_Industryhttp://en.wikipedia.org/wiki/Hospitality_industryhttp://en.wikipedia.org/wiki/Cigaretteshttp://en.wikipedia.org/wiki/Product_%28business%29
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    Company Background

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    ITC is one of India's foremost private sectors companies with a

    market capitalization of nearly US $ 15 billion and a turnover of over

    US $ 4.75 billion. ITC is rated among the World's Best Big

    Companies, Asia's 'Fab 50' and the World's Most Reputable

    Companies by Forbes magazine, among India's Most RespectedCompanies by Business World and among India's Most Valuable

    Companies by Business Today. ITC also ranks among India's top 10

    `Most Valuable (Company) Brands', in a study conducted by Brand

    Finance and published by the Economic Times.

    ITC has a diversified presence in Cigarettes, Hotels, Paperboards &

    Specialty Papers, Packaging, Agri- Business, Packaged Foods &

    Confectionery, Information Technology, Branded Apparel, GreetingCards, Safety Matches and other FMCG products. While ITC is an

    outstanding market leader in its traditional businesses of Cigarettes,

    Hotels, Paperboards, Packaging and Agri-Exports, it is rapidly

    gaining market share even in its nascent businesses of Packaged

    Foods & Confectionery, Branded Apparel and Greeting Cards.

    As one of India's most valuable and respected corporations, ITC is

    widely perceived to be dedicatedly nation-oriented. Chairman Y C

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    Deveshwar calls this source of inspiration "a commitment beyond

    the market". In his own words: "ITC believes that its aspiration to

    create enduring value for the nation provides the motive force to

    sustain growing shareholder value. ITC practices this philosophyby not only driving each of its businesses towards international

    competitiveness but by also consciously contributing to enhancing

    the competitiveness of the larger value chain of which it is a part."

    ITC's diversified status originates from its corporate strategy aimed

    at creating multiple drivers of growth anchored on its time-tested

    core competencies: unmatched distribution reach, superior brand-

    building capabilities, effective supply chain management andacknowledged service skills in hotelier. Over time, the strategic forays

    into new businesses are expected to garner a significant share of

    these emerging high-growth markets in India.

    ITC's Agri-Business is one of India's largest exporters of agricultural

    products. ITC is one of the country's biggest foreign exchange earners

    (US $ 2.8 billion in the last decade). The Company's 'e-Choupal'

    initiative is enabling Indian agriculture significantly enhance itscompetitiveness by empowering Indian farmers through the power of

    the Internet. This transformational strategy, which has already

    become the subject matter of a case study at Harvard Business

    School, is expected to progressively create for ITC a huge rural

    distribution infrastructure, significantly enhancing the Company's

    marketing reach.

    ITC's wholly owned Information Technology subsidiary, ITC InfoTechIndia Limited, is aggressively pursuing emerging opportunities in

    providing end-to-end IT solutions, including e-enabled services and

    business process outsourcing.

    ITC's production facilities and hotels have won numerous national

    and international awards for quality, productivity, safety and

    environment management systems. ITC was the first company in India

    to voluntarily seek a corporate governance rating.

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    ITC employs over 21,000 people at more than 60 locations across

    India. The Company continuously endeavors to enhance its wealth

    generating capabilities in a globalizing environment to consistently

    reward more than 3, 95,000 shareholders, fulfill the aspirations of itsstakeholders and meet societal expectations. This over-arching vision

    of the company is expressively captured in its corporate positioning

    statement:

    ITC was established on August 24, 1910 as the Imperial

    Tobacco Company in Kolkata. Initially, the company was

    involved in the trading of imported of cigarettes.In 1925,in a backward integration move, the company started a

    packing and printing business.

    The name of company was changed to Indian Tobacco Company

    Limited (ITC Ltd.) in 1974.

    In 1975, ITC Ltd., through ITC-Welcome group, tied up with the

    US-based Sheraton Corporation to enter the hospitality

    industry. It acquired the first hotel in Madras (later renamedChannai) in Tamil Nadu and called it the Welcome group Chola

    Sheraton.

    ITC Ltd established ITC Bhadrachalam Paperboards Ltd

    (IBPL) in 1975. The company started production at its

    integrated pulp and paper/board manufacturing facility at

    Bhadrachalam, Andhra Pradesh, in 1979.

    In 1990, ITC Ltd. set up International Business Division (IBD)

    for export of agri-commodities.

    ITC started a greeting cards business under the brand name

    Expressions in the year 2000.

    In the same year, ITC also entered the fashion retailing business

    by extending its well known cigarette brand Wills. The retail

    outlets were called Wills Lifestyle and offered premium leisure

    wear for men and women under the Wills Sport brand.

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    In September 2001, the company was renamed ITC Ltd (without

    full stops, and with no meaning attributed to the alphabets).

    In 2001, ITC made an entry into foods business.

    In 2004, the company launched another clothing brand, JohnPlayers, which targeted the urban youth.

    In 2004, ITC was one of eight Indian companies to make it to

    the Forbes A List8 which featured400 of the worlds best

    big companies.

    In Oct 2005, ITC has launched an exclusive line of prestige fine

    fragrances and personal care products under the Essenza Di

    Wills brand.In late 2007, ITC launched Fiama Di Wills soaps and shampoos

    following the success of Essenza Di Wills.

    In Dec 2007, ITC launched ECF (Elemental Chlorine Free).

    ITC is the first and only Company in India using the ECF

    technology.

    Products:

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    ITC's Vision

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    Sustain ITC's position as one of India's most valuablecorporations through world-class performance.

    Create growing value for the Indian economy and the Company'sstakeholders.

    ITC's Mission

    To enhance the wealth generating capability of the enterprise in aglobalizing environment

    Deliver superior and sustainable stakeholder value.

    ITC's Core Values

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    The companys Core Values are aimed at developing a performance-oriented organization that is highly customer focused and also createsvalue for those holding stake in it. It fully understands that it has acommitment to its stakeholders to act as a guardian of the companyfrom stakeholders point of view and deliver results in a manner that

    actualizes stakeholders interest on a long-term basis.

    It also delivers on the commitment to its customers by consistentlyaddressing their needs on product quality, value and overallsatisfaction. It respects the values of people and also encouragesindividuals to pursue their dreams, values their differences and helps

    them to experiment in the pursuit of various opportunities.

    ITC firmly believes in the concept of Excellence with their mantra

    being, we do what is right, do it well and win. We will strive for

    excellence in whatever we do. It is constantly in the pursuit of better

    and newer products, processes, services and management practices.

    Apart from the interest of shareholders they also address theircommitment to the nation to generate economic value, at the same

    time ensuring that in achieving these goals no compromises are

    made whatsoever in complying with rules and regulations as

    specified by law.

    ITCs Philosophy

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    ITC believes in practicing ethical behaviour among the corporatecitizen. The company follows an HR policy that is regulated by

    Teamwork, Trust, Collaboration, Mutuality, Meritocracy, Objectivity,

    Collaboration, Self-respect and Human-dignity. It is also deeply

    committed to make the company a gender friendly place for each

    individual while also ensuring enhancement of equal opportunities

    for men and women, preventing sexual harassment of any form and

    the adherence to good employment practices. It is ensured that the

    interest of the company is foremost and in this context acceptance of

    any kind of gifts or payments from suppliers or customers is viewed

    as a serious breach of company discipline. And such acts are also

    considered as damaging to the reputation of the company.

    High standards of house keeping and hygiene are followed to ensure

    excellent physical working conditions. It is understood that all thedirectors, senior management and employees shall conductthemselves in an honest manner and avoid any conflict of interest.

    The top officials and employees of ITC believe that ITC provides them

    freedom at work and resources to experiment. Employees take pride

    in working for ITC for its work culture, environment, and the way

    people are treated. They are consulted before a new project\system

    is introduced and their concerns and suggestions addressed. ITC alsogives a lot of input to develop their skill and career. They give utmost

    importance to equal opportunities, better work environment.

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    Structure

    ITC has a three-tier management structure

    At the top are Chairman and Board of Directors, who are responsiblefor the strategic supervision of ITC, its wholly owned subsidiaries andtheir wholly owned subsidiaries. The ITC board is a balanced boardcomprising Executive and Non-Executive Directors. The Boardensures that the Company has clear goals relating to shareholdervalue and its growth. It sets strategic goals and seeks accountabilityfor their fulfilment. There are four board committees, namely, theAudit Committee, the Nominations Committee, the CompensationCommittee and the Investor Services Committee.

    At the second level is the Corporate Management Committee, which isresponsible for the strategic management of the company's businesseswithin Board-approved direction/framework. It comprises all theExecutive Directors and three or four key senior members ofmanagement.

    Third level consists of divisional CEOs of each business assisted by

    their own divisional management committees. Corporate Functions

    of the Executive Management Team includes Planning and Treasury,

    Accounting, Legal, Secretarial, Human Resources, Communications,

    Internal Audit and Information Technology.

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    Areas of Diversification

    ITC has transformed itself from a leading cigarette manufacturer toan umbrella group that offers a diversified product mix to enhance itsbrand image and reduce dependency on tobacco related products. Ithas forayed into the hospitality service industry and has become amajor player in the hotels segment. Its position in the FMCG (fastmoving consumer goods) business is also on a growth curve;especially its confectionery and biscuits which are slated to achievethe top ranks among its peers. It has made heavy investments tostrengthen its IT (information technology) segment and to competewith the big players like Infosys and Wipro. Although the ITC group is

    marketing its image as an ideal corporate citizen and a company thattakes its social responsibility seriously, it still earns 80% of revenuesfrom selling cigarettes and other tobacco related products.The major areas in which ITC has diversified are:

    FMCG Cigarettes Food

    Lifestyle Retailing Greetings and stationery Safety MatchesIncense sticks

    HotelsPaperboards and Packaging Paperboards and specialty paperspackagingAgri-BusinessAgri- exportsE-choupalInformation Technology

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    Distribution Network of ITC in INDIA:

    18 factories.

    60 Branches.600 distributors & 15000 Retailers.

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    EXTERNAL ANALYSIS

    GENERAL ANALYSIS (PEST MODAL)

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    (i) POLITICALENVIRONMENTGovernment policies have affected the growth of cigarette industry in

    India in various stages. The control on cigarette for a long time and

    then partial decontrol and then total decontrol has contributed to the

    gradual opening up of the market for cigarette producers. Thefollowing are the various political factors which influence the

    Cigarette industry.

    a) Huge burden of VATb) Excise duty rise by govt. in Union budget by 5%c) Ban on Communication & Advertisementd) 100& FDI allowed.

    (ii) ECONOMICAL ENVIRONMENTThe consumption and demand for cigarette is a sign of a countries

    progress and economic development. Almost every country in the

    world, committed to industrialization and sound economicdevelopment, generates an ever increasing demand for cigarette. The

    following are the various economical factors which influence the

    Cigarette industry.

    a) Bidee :cigarette ratio = 10:1b) Profit margin is highc) Other forms of cheap tobaccos

    (iii) SOCIOCULTURAL ENVIRONMENTThe following are the various socio cultural factors which influence

    and favor the Cigarette industry.

    a) Becoming the status symbolb) Companions mounted by WTOc) Changing attitude towards tobacco

    (iv) TECHNOLOGICAL ENVIRONMENTThe following are the various socio cultural factors which influence

    and favor the Cigarette industry:

    a) Cheap labour supplyb) Adapting other concepts like

    QC, TQM, 5 S, 6 Sigma etc..

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    Michael Porter FIVE FORCE Model:

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    Threat of new entrants:

    Due to 100% F.D.I allowed by the government there is a entry of many

    new international brands in the Indian market.

    Bargaining power of suppliers:

    The major inputs are tobaccos are done by farmers. The prices of both tobaccos

    are determined by the farmers. The company has to pay the high price as

    demanded by the farmers. .

    Rivalry among existing competitors:

    Previously the rivalry was strong among the players, as the industry was not

    consolidated. During the last few years the industry has become more

    consolidated with the top 3 players having a combine market share of 49% in

    2008-2009 as compared to 32% in 2007-2008.

    Bargaining power of buyers:

    The customers are demanding new and international branded cigarettes and

    FMCG products at a cheap costs.

    Threat of substitutes:

    The substitute of cigarette is Bides and thery many other substitutes for FMCG

    products.

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    COMPETATIVE ANALYSIS:

    TOP 10 FMCG COMPANIES IN INDIA

    1. Hindustan Unilever Ltd.

    2. ITC (Indian Tobacco Company)

    3. Nestl India

    4. GCMMF (AMUL)

    5. Dabur India

    6. Asian Paints (India)

    7. Cadbury India

    8. Britannia Industries

    9. Procter & Gamble Hygiene and Health Care

    10. Marico Industries

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    TOP 10 INDIAN FMCG COMPANIES COMPETATIVE ANALYSIS

    APR-SEP 2011 A&P/SALES%

    COMPANY SALES RS

    CR

    A&P

    SPENDRSCR

    APR-SEP

    2011

    3YRS AGO

    HINDUSTANUNILEVER

    DABUR INDIA

    MARICO

    GLAXOSMITHKLINE

    CONSUMER

    COLGATE POLMOLIVE

    INDIA

    GODREJCONSUMER

    EMAMI

    ARGO TECH FOODS

    JYOTHY LABS

    8703

    1591

    1389

    964

    955

    1014

    400

    305

    250

    1132

    234

    176

    156

    141

    94

    75

    31

    14

    13.0

    14.7

    12.7

    16.2

    14.7

    9.3

    18.7

    10.1

    5.5

    8.9

    11.9

    12.1

    13.1

    17.5

    10.3

    2.5

    1.3

    8.0

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    RELATED TO TWO COMPANIES HUL & ITC

    HUL (Hindustan Unilever Ltd.)

    This Company is earlier known as Hindustan Lever Ltd.

    This is Indias largest FMCG sector company with all type of household

    products available with it. It has Home & Personal Care products, and also food

    and Water Purifier available with it. According to Brand Equity, HUL has largest

    no of brands in most trusted brands list. 16 of HULs brands featured in AC-

    Nielson Brand Equity list of 100 most trusted brands in 2010 in an annual

    survey. For the entire year ending March - 2011 net turnover of company is Rs.

    20239.33 Crore which is 47.99% higher than 31st December 2009s Rs.

    13675.43 Crore driven mainly by domestic FMCGs with net profit stood at Rs.

    2496.45 Crore.

    Products of HUL are: Annapurna; Ayush; Axe; Breeze; Bru; Brooke bond; Clinic;

    Dove; Fair & Lovely; Hamam; Liril; Lux; Pears; Ponds; Pepsodent; Pureit;

    Rexona; Rin; Sunlight; Surfexcel; Vaseline; Wheel.

    ITC Limited

    This Company was earlier known as Imperial Tobacco Company of

    India Ltd. It is Currently headed by Yogesh Chander Deveshwar.

    Company mainly operates in the industry like Tobacco, Foods,

    Hotels, Stationary and Greeting Cards with the major products constitutes

    Cigarettes, packed foods, hotels, and apparels. For the entire year ending Mar-

    2011 the turnover of company is at Rs. 15388 Crore which is 10.3% higher than

    previous years Rs. 13947.53 Crore, driven mainly by robust 20% growth in

    non cigarette FMCG business with net profit stood at Rs. 3324 Crore.

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    INTRENAL ANALYSIS

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    SWOT Analysis

    SWOT analysis is a tool for auditing an organization and its environment. It is

    the first stage of planning and helps marketers to focus on key issues

    Strengths

    ITC leveraged it traditional businesses to

    develop new brands for new segments.

    For example- ITC used its experience of

    transporting and distributing tobacco products

    to remote and distant parts of India to the

    advantage of its FMCG products.

    ITC master chefs from its hotel chain are often

    asked to develop new food concepts for its

    FMCG business.

    ITC is a diversified company trading in a number of business sectors includingcigarettes, hotels, paper, agriculture, packaged foods and confectionary,

    branded apparel, personal care, greetings cards, Information Technology,

    safety matches, incense sticks and stationery.

    Weaknesses

    The company's original business was traded in tobacco. ITC stands for India

    Tobacco Company of Limited.

    It is interesting that a business that is now so involved in branding continues to

    use its original name, despite the negative connection of tobacco with poor

    health and premature death.

    To fund its cash guzzling FMCG start-up, the company is still dependent upon

    its tobacco revenues. Cigarettes account for 47 per cent of the company's

    turnover, and that in itself is responsible for 80% of its profits.

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    So there is an argument that ITC's move into FMCG (Fast Moving Consumer

    Goods) is being subsidized by its tobacco operations. Its Gold Flake tobacco

    brand is the largest FMCG brand in India - and this single brand alone hold 70%

    of the tobacco market.

    Opportunities

    Core brands such as Aashirvaad, Mint-o, Bingo! And Sun Feast (and others) can

    be developed using strategies of market development, product development

    and marketing penetration.

    ITC is moving into new and emerging sectors including Information

    Technology, supporting business solutions.

    e-Choupal is a community of practice that links rural Indian farmers using the

    Internet. This is an original and well thought of initiative that could be used in

    other sectors in many other parts of the world.

    It is also an ambitious project that has a goal of reaching 10 million farmers in

    100,000 villages.

    This concept is tremendously difficult for competitors to emulate.

    Chairman Yogi Deveshwar's strategic vision is to turn his Indian conglomerate

    into the country's premier FMCG business.

    Per capita consumption of personal care products in India is the lowest in the

    world offering an opportunity for ITC's soaps, shampoos and fragrances under

    their Wills brand.

    Threats

    The obvious threat is from competition, both domestic and international. The

    laws of economics dictate that if competitors see that there is a solid profit to

    be made in an emerging consumer society that ultimately new products and

    services will be made available.

    Western companies will see India as an exciting opportunity for themselves to

    find new market segments for their own offerings.

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    DIFFERENT LEVEL STRATEGIES

    The strategic can be broadly divided into three levels they are as follows

    Corporate strategy

    Business strategy

    Functional strategy

    The above three levels can be diagrametically rapresent are as follows,

    Corporate

    Business strategy

    Functional strategy

    CEO, MD

    HOD

    SUPERVISORS,

    WORKERS,

    EMPOYEES

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    The above levels of management is explain as follows..

    CORPORATE STRATEGY:[CEO,MD]

    It describe the companies over all direction in terms of its general attitude

    towards growth and the management of its various businesses and the

    product line.

    Corporate strategy refers to the principle strategy of the diversified firm.

    It is also concerned with selection of businesses.

    It is also called as highest level of strategy

    Business strategy:[HOD]

    It is usually occurs at the strategic business unit level or product levels.

    It emphasis improvement of the competitive position of a firms product or

    services in a specified industry

    Business strategy includes mktg strategy`s, H.R strategy`s, financial strategy`s,

    legal strategy`s and information technology development strategies.

    This level is based on short and medium term plan and each department

    functional responsibilities.

    FUNCTIONAL STRATEGY:[SUPERVISORS,WORKERS,STAFFS]

    It relates to the functional areas such as production, mktg, financing,

    personal, etc.

    The functional strategy aims at achieving functional objectives.

    This level is also called as operation strategy level or departmental strategy

    level.

    It is lowest level of strategy management. It is deal with day to day operation

    level of the business.

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    MARKETING STRATEGY:

    Sustain multiple drivers of growth, matching internal capabilities withemerging market opportunities

    Pursue World class competitiveness in all businesses and across the entirevalue chain

    Best-in-class in terms of: Internal Vitality Market Standing Profitability

    Strategy of Organisation and Governance processes geared to managemultiple businesses

    Blend core competencies and leverage ITC umbrella strengths to createnew avenues of growth

    Market segmentation.

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    INTRODUCTION-BCG MATRIX

    BOSTON CONSULTING GROUP (BCG) MATRIX is developed by BRUCE

    HENDERSON of the BOSTON CONSULTING GROUP IN THE EARLY 1970s.

    According to this technique, businesses or products are classified as low or

    high performers depending upon their market growth rate and relative market

    share.

    THE BCG GROWTH-SHARE MATRIX

    It is a portfolio planning model which is based on the observation that a

    companys business units can be classified in to four categories:

    Stars

    Question marks

    Cash cows

    Dogs

    It is based on the combination of market growth and market share relative to

    the next best competitor.

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    Limitations

    Assumes market growth rate. A firm may grow the market.

    A Dog may be helping other products.

    High market share/Growth is not the only success factor.

    Linkage between market share and profitability is questionable

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    STARS-High growth, High market share

    Stars are leaders in business.

    They also require heavy investment, to maintain its large market share.

    It leads to large amount of cash consumption and cash generation.

    Attempts should be made to hold the market share otherwise the star

    will become a CASH COW.

    CASH COWS-Low growth , High market share

    They are foundation of the company and often the stars of yesterday.

    They generate more cash than required.

    They extract the profits by investing as little cash as possible

    They are located in an industry that is mature, not growing or declining.

    DOGS-Low growth, Low market share

    Dogs are the cash traps.

    Dogs do not have potential to bring in much cash.

    Number of dogs in the company should be minimized.

    Business is situated at a declining stage.

    QUESTION MARKS-High growth , Low market share

    Most businesses start of as question marks.

    They will absorb great amounts of cash if the market share remains

    unchanged, (low).

    Why question marks?

    Question marks have potential to become star and eventually cash cow

    but can also become a dog.

    Investments should be high for question marks.

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