IT Workforce Optimisation SolutionsCreating Alignment for Enhanced Organisational Performance

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Optimising IT Workforce Performance

Learning Tree’s IT Workforce Optimisation SolutionsCreating Alignment for Enhanced Organisational Performance

Learning Tree’s IT Workforce Optimisation Solutions will improve the adoption of skills, and accelerate the implementation of technical and business processes that are required to improve IT service delivery and consistently achieve projects in scope, on time and on budget.

Workforce Optimisation is largely achieved by improving the design, development and delivery of workforce professional development in accordance with organisational priorities, job roles and the required Knowledge, Skills and Abilities (KSAs) to perform on the job.

With Learning Tree’s IT Workforce Optimisation Solutions, you will be able to:

■ Develop and implement performance improvements

■ Improve resource allocation and rapid deployment

■ Establish clear performance expectations

■ Provide training to accomplish shared goals

■ Raise employee satisfaction

Optimising IT Workforce Performance

50% (the equivalent of 182,000 businesses UK-wide) identified a shortfall among their staff when asked to compare the level of skills held by their tech specialists with those required by the business.

— Employer Insights: Skills Survey 2015: Tech Partnership

What is your greatest sense of urgency in developing a high-performing IT workforce?

■ Service Delivery & Project Completion Having the right people with the right skills to confidently manage our high-risk, high-visibility programmes

■ Fight for Talent Attracting and Maintaining the right talent – creating exciting career paths with clearly defined job roles and professional competencies

■ Process & Procedure Improving our operational practices, thereby enabling a productive workforce

■ Proof of Performance Improvement Assurance that our training investment is actually developing a capable and competent workforce

A path for developing a high-performing IT workforce by establishing learning and development strategies that are highly aligned with organisational goals and objectives.

A Modern Methodology for Workforce Optimisation

Creating Alignment Between NEEDS, HUMAN CAPITAL & PERFORMANCE

Only 14% of companies believe they have an “excellent” understanding of the gaps between current skills and capabilities.

— Global Human Capital Trends 2014: Deloitte

University Press

93% of IT Managers think proper IT optimisation or performance analysis would improve IT efficiency.

— TeamQuest Global ITSO Maturity Study 2014:

NewsWorthy Analysis

Nearly two-thirds of companies report that the skills needed for jobs in their organisation are changing.

— Resourcing and Talent Planning Survey 2015: CIPD

A Large U.S. State Government IT Organisation is Taking a Revolutionary Approach to Their Investment in Human CapitalThrough the TEAM Act of 2012, the organisation has replaced the traditional civil service system and is implementing a performance-based organisation. Part of this transformation is the creation of the IT Academy – their IT Training Organisation. The IT Academy, supported and delivered by Learning Tree, is a multi-year programme providing their employees with the knowledge, skills and abilities to meet the needs of a modern IT organisation.

A Large Manufacturing Firm Shifts from Outsourcing to Insourcing Information Technology ProfessionalsWhen one of the world’s largest manufacturing firms decided to bring all of their information technology jobs internal, the focus on their human capital became more important than ever. To attract the best talent, Learning Tree and the manufacturer worked together to build a “roadmap to success”. The roadmap provided excellent upward mobility and opportunity for new hires, while continuously improving their skills. Specifically, Learning Tree provided: custom curriculum development based on job roles; knowledge-based skills assessments; instructor-led training delivered to multiple locations; and hands-on coaching after the training.

RESULT: In 2015, over 1,500 employees will have graduated from the new hire programme.Learning Tree and the manufacturing firm actively work together on improving the optimisation services, and look forward to aligning content with different formats, and devoting more instructor lead time to higher-complex items in 2016.

RESULT: This programme modernised the skills of an entire workforce utilising just 0.5% of the overall IT budget.This is addressing the challenges of attracting and retaining the highest-quality talent to support its agencies and constituents, as well as converting to the requirements of new technologies.

93% of CEOs say that they recognise the need to change their strategy for attracting and retaining talent.

— 2014 PwC, 17th Annual Global CEO Survey:

The talent challenge

For a complimentary consultation, please call 0800 282 383 or visit LearningTree.co.uk/Workforce

Learning Tree’s 40+ Years of Training Expertise in These IT TopicsNETWORK, DATA & SECURITY

Big Data

Business Intelligence

Cloud Computing

Cyber Security

Networking & Virtualisation

Oracle

SQL Server

UNIX & Linux

WINDOWS SYSTEMS

Microsoft Office

SharePoint

Windows Desktop

Windows Systems

APPLICATION DEVELOPMENT

Agile & Scrum

Apple Programming

Java Programming

Mobile App Development

.NET/Visual Studio

Perl, Python & C++

Software Development

Web Development

BUSINESS MANAGEMENT

Business Analysis

Communication Skills

ITIL®, COBIT ® & SFIA Certifications

Project Management

Professional Development & Leadership

Learning Tree courses are aligned with the following Industry Frameworks:Skills Framework for the Information Age (SFIA) • U.S. National Initiative for Cybersecurity Education (NICE)

Learning Tree is a Proven Market Leader ...

Trusted Partner for 60,000+ Organisationsserving national and multinational corporations; government agencies; Education and Non-Profits

600+ Expert Advisorsserving our global customer footprint and averaging 20+ years of diverse real-world experience

Demonstrated Past Performancein offering end-to-end proven capabilities to provide all facets of Workforce Optimisation resulting in improved organisational alignment

Optimising IT Workforce Performance

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ITIL® is a registered trademark of AXELOS Limited. COBIT ® is a trademark of ISACA, registered in the U.S. and other countries. SFIA® is a trademark of the SFIA Foundation.