National IT Apprenticeship System

http:www.nitas.us

IT Worker Valuation Timeline

IT advantage in organizations has become one of THE critical success factors in business…

From the Basement To the Boardroom

1990’s 2000’s 2010’s

Need To Have To Survive

Nice to Have Gotta Have

NEED

VALUE

To the Cubicle

Education And Skill Requirements of the Implementation Oriented IT Worker

EducationEducation•Deep foundational knowledge; lessimmediate practical skills•Important to career advancement•More than 2/3rds have bachelor’s degrees•Majority in science and engineering

Technical SkillsTechnical Skills•Numerous and diverse•Market-based•Rapid advances drive new skilldemands, frequent skills upgrading•Near term needs

ExperienceExperience•Risk mitigator•Validation of ability to applytheoretical knowledge•Value of hands-on, work-study, internships

Business SkillsBusiness Skills•IT ubiquity throughout company•Centrality of IT to core business functions•Business-focused versus tech-focused•Career advancement, especiallyto management

Source: Education and Training for the Information Technology Workforce. Report to the U.S. Dept of Commerce. June 2003.

Trends

•Skills versus “expertise” •Solution orientation•Vendor / open / skill standards•Technical versus job role certification•Connect informal and formal education •Collaboration of companies and educational institutions – Mesa CC/DHL

Why NITAS?

“The most valuable assets of a 20th century company was its production equipment. The most valuable asset of a 21st century institution, whether business or non-business, will be its knowledge workers and their productivity.”

Peter Drucker

2010Creating a 21st Century IT Professional

CE

RTI

FIC

ATI

ON

SK

ILL

VA

LID

ATI

ON

The Three Legged Stool of Apprenticeship

Links job to education requirements

Creates lifelong education process

Ties employment to educational process

Delivers foundational

knowledge and concepts

ED

UC

ATI

ON

Validates content knowledge

NITAS is a Platform to Educate, Groom and Grow IT Workers With Target Qualifications and

Credentials

• Industry skill standards

• Classroom instruction

• Structured on-the-job learning

• Competency validation on the job

• Documented experience

• Industry Certification

NITAS begins with the essential components of Apprenticeship:

NITAS Delivers

Worker Productivity

Identify Gaps

Value Attainment

Training & Coaching

Validation

Cost Savings

Traditional Model

Identify skills

Student “Graduation Readiness”

Classroom

Labs

Diploma/ Certification

Placement Employer Steps

Steps in the educational process

Student “Graduation Readiness”

Worker Productivity

Employer Steps

Classroom

Labs

Diploma

Steps in the educational process

The Employer

The School

The NITAS Integrated Supply Chain Model for Entry Level Workers

Traditional Model

Apprenticeship Additions

Selection

Training

Individual Task Performance

Work Group Performance

Organizational Performance

Individual Task Performance

Work Group Performance

Organizational Performance

Steps in the educational process

Drive Value

Maps Classroom Curriculum to Industry Standards

Provide Coaching & Skill Validation to industry standards

On-the-Job Validation Finishes

Diploma with NITAS Endorsement

NITAS/CompTIA

Admin Operations

Apprenticeship System Outputs

Industry Skill Surveys

Create Skill Standards

Deploy Skill Standards to Industry & Education

Deploy Web-enabled Infrastructure

Structured Internships & Co-Ops

On-the-Job Validation Starts

App

licat

ion

Dev

elop

men

t

Info

rmat

ion

Assu

ranc

e/Se

curit

y

Dat

abas

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rvic

es

Proj

ect M

anag

emen

t3

Level

2

1

BreadthBreadth

Depth H

elpd

esk

Net

wor

k In

frast

ruct

ure

/Dev

ices

IT Generalist

Educational Institutions Mapping Their Educational Institutions Mapping Their Curriculum to NITAS Industry Standards Curriculum to NITAS Industry Standards

Technical Specializations

IT Generalist consists of a broad horizontal level touching all IT Generalist consists of a broad horizontal level touching all concentrations.concentrations.

IT Generalist Starter Tracks are available for Help Desk, NetworIT Generalist Starter Tracks are available for Help Desk, Networking, and king, and Applications.Applications.

All other concentrations have 3 levels describing competencies, All other concentrations have 3 levels describing competencies, critical work functions critical work functions and key activities for the technician; and key activities for the technician; Level 1 Level 1 -- Entry Level. Level 2 Entry Level. Level 2 -- Full Working. Level 3 Full Working. Level 3 –– Expert.Expert.

1. Identify and Counsel (Schools, Workforce System) The Candidate

Experience•NITAS™ = Roadmap for IT Career Development

2. Educate and Train (Educational Providers)

3. Place and Validate(Employers)

Institutional Competency Coaching Takes Burden of Skill Development

Validation Away From Employer

Training, practice of skill, and coaching occurs within education environment

Analyze the requirements for a firewall entry, explain conclusions, make the entry, and then apply it to an interface.

Exit:

Security+Cert:

Internet Firewalls and E-Commerce Security

ILT:

Ability to analyze the requirements for a firewall entry, make the entry, and apply it to an interface.

Do:

Advanced Firewall ManagementPractices & Procedures

Know:

IA26.1

Sign off Sheet

Information Assurance Specialization - Tools (IA2 6.1)

Based on NITAS industry standard and expectations

Reduces skills gap training cost burden to Employer and links education process to employer requirements

Employer Management of Exit Criteria to Complete Concentration and recognition

by the US Department of LaborTraining, practice of skill, and coaching occurs within education environment

Based on industry standard and expectations

Security+Cert:

Internet Firewalls and E-Commerce Security

ILT:

Ability to analyze the requirements for a firewall entry, make the entry, and apply it to an interface.

Do:

Advanced Firewall ManagementPractices & Procedures

Know:

IA26.1

Sign off Sheet

Information Assurance Specialization - Tools (IA2 6.1)

Exit Criteria is validated ONLY by Employer to assure Employer Driven Model

Analyze the requirements for a firewall entry, explain conclusions, make the entry,

Exit:

The Skills Management

System•NITAS™ uses a web based tracking and validation system to manage the process of IT apprenticeship

Apprentice Profile Skill Qualification

Process

1 2 3 4 5 6 7 8 9 10 11

BaselineMonth 1

0

10

20

30

40

50

60

Apprentices

Competencies

Competency Progress

BaselineMonth 1

Progress Reports&

Skills Gap Reports

Skills ConcentrationsIn Progress

Validated Certifications Achieved

Continuing Education Requirements

Permanent, ValidatedeRESUME

Validate Skills in Work Environment

Skills Manangement System (SMS)

1 2 3 4 5 6 7 8 9 1 0 1 1

B a s e l in eM o n th 1

0

1 0

2 0

3 0

4 0

5 0

6 0

A p p r e n tic e s

C o m p e te n c ie s

C o m p e te n c y P r o g r e s s

B a s e lineM o n th 1

SMS Progress & Skills Inventory Reports

Program Benefits

•Less Skill Gap Training Burden to Employers

•Continuous Benchmarking

•Strong Linkage from Education to Work

•Early Access to Talent

•Increased Productivity Through Targeted Training

•Faster Ramp Up from New Hire to Productive Employee

•Continuous Career Roadmap for Employees

•Ability to Develop Custom Employer Education, Skill, and Certification Programs, specifically a Help Desk track and assistive technology training for both the worker and employer

Prospective NITAS ApprenticesHigh School StudentCollege IT StudentWIA Funded StudentCareer ChangerCurrent IT Worker in Organization

Colleges

Assisted and Empowered by the Workforce Network:Development of coordinated funding projects to place apprentices into employment throughSource for employer contactsSource for NITAS ApprenticesAssisted by NITAS to introduce program to employersUse of the NITAS system to track apprenticeship progress and deliver progress reports to employer

NITAS Produces:Skills Validated, Educated, IT ProfessionalsCertificate of Completion by the DoLMore Competent, Productive, Workers

The NITAS Apprenticeship Process

NITAS Consultants Providing:Training to ApprenticesManagement to NITAS Employers of the Apprenticeship Process and Skills Validation

IT Tech Centers

IT Career Development Solution

High School StudentsHigh School Students

Minority StudentsMinority Students

Undeclared IT StudentsUndeclared IT Students

IT StudentsIT Students

WIA CandidatesWIA Candidates

Incumbent WorkersIncumbent Workers

CandidatesCandidates PreparePrepare ProfileProfile

IT A p p r e n t ic e C o m p a r is o n to J o u r n e y W o r k e rs N a v a l U n d e r s e a W a r fa r e C e n t e r , D iv is io n K e y p o r t

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E sti m a te d % o fA v e ra g e J o u rn e yW o rk e r P ro d u c tiv i ty

% o f A v e ra g e J o u rn e yW o rk e r W a g e

EducateEducate Validate & CertifyValidate & Certify PerformPerform

National IT Apprenticeship System

http:www.nitas.us