IT Townhall 2016 - Information Technology · 2016-08-10 · SQR, Data Mover - Record and Field...
Transcript of IT Townhall 2016 - Information Technology · 2016-08-10 · SQR, Data Mover - Record and Field...
uOttawaca
IT Townhall
June 15 2016
Agenda Ordre du jour
bull Danielle Ŕ Mot de bienvenue
bull Denis Ŕ Solutions TI
bull Michel ŔServices TI et infrastructure
bull Marc-Andreacute Ŕ Architecture drsquoentreprise
bull Lino Ŕ uoCampus
bull Danielle Ŕ Mot de la fin
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Denis Trudeau
Solutions TI
Solutions TI ndash eacutetat des projets 2015-16 2015-16 41 projects (30 planned 4 unplanned 7 maintenance)
+ uoCampus amp 36 retrofits 78
2014-15 130 projects (57 planned 15 unplanned 58 maintenance)
bull La diffeacuterence dans le nombre de projets est due au projet uoCampus
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Multiyear 14 Complete 14
On hold s
Delayed 2
bull Complete bull On hold bull Multiyear Delayed bull Late
TEACHING amp LEARNING
STUDENT EXPERIENCE
SECURITY 1
RESEARCH -FI NANCE amp HR 2
FACULTIES amp SERVICES 2
ACADEMIC PLANNING AND IR ~ I uOttawa
Solutions TI ndash eacutetat des projets 2015-16
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IT Solutions ndash completed projects in 2015-16
Portfolio Completed projects
Bursary electronic form (B-form)
Finance amp HR eTravel (Concur)
SciQuest ndash Banner integration
Coop Navigator ndash Legacy code rewrite
Coop Navigator ndash Work-term report feature
Student Experience Kinetic ndash Meal plan phase 2
Summer UPASS
Web CMS rollout (Drupal migration)
Faculties amp Services Alertus
Card access to Henderson Residence
Teaching amp Learning Online course syllabus (uoSyllabus)
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IT Solutions ndash multiyear projects in 2015-16
Portfolio Multiyear projects
Academic Planning amp IR Changes to OUAC in current SIS
AR System
ECIS (Employee Corporate Info System) ndash TELE
Finance amp HR Employee lifecycle-based electronic transactions
(SPAF) Ph 2
Replacement of DEPS
Research Academic CV
Student Experience Kinetic ndash enhanced preferencing
Navigator authentication
Faculties amp Services International travel registry
Online Language Proficiency Testing (ILOB)
Teaching amp Learning Online evaluation system (TCES replacement)
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IT Solutions ndash other 2015-16 projects Portfolio Late projects
Academic Planning amp IRP UOTT Tables replacement
Research eReviews
TOPAZ ndash Order and Billing Census
Student Experience IAM
Faculties amp Services Music Audition
VirtuO
Portfolio Projects on hold
Direct Deposit for Students
Finance amp HR Electronic Record of Employment PEASCH ndash Phase 4
Numeacuterisation des dossiers drsquoemployeacutes
Position History for Support staff (PC54)
Portfolio Delayed projects
Finance amp HR APUO (academic) position history postings amp applications
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Changementsrenouvegravelements
bull 2015-16 a eacuteteacute une anneacutee de changements
Ŕ Une bonne partie de lrsquoeacutequipe assigneacutee au projet uoCampus
Ŕ Plusieurs changements de personnel incluant lrsquointeacutegration de plusieurs nouveaux membres dans lrsquoeacutequipe de gestion (ceci srsquoapplique aussi agrave lrsquoensemble de lrsquoeacutequipe TI centrale)
bull 2016-17 sera une anneacutee de renouvegravelement
Ŕ Le lancement de uoCampus
Ŕ La mise en place de la nouvelle eacutequipe uoCampus
Ŕ Le deacuteploiement drsquoun cadre de gestion de projets
Ŕ La mise en œuvre drsquoun environnement commun de deacuteveloppement
Ŕ Lrsquoexpansion du volet recherche
Ŕ La creacuteation drsquoun poste drsquoarchitecte inteacutegrateur
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Michel Lapointe
SERVICES TI ET INFRASTRUCTURE
Accomplissements 2015-2016
bull Modifications et installations (fibres et cacircblage)
bull Ameacutelioration ITIL (ligne drsquoassistance)
bull Eacutevaluation de la virtualisation (VDI et VMWARE)
bull Enregistrement des appels teacuteleacutephoniques (Protection)
bull Gestion des certificats
bull Ameacutelioration et ajout de la capaciteacute drsquoentreposage
bull Mise en place drsquoune nouvelle technologie de copies de seacutecuriteacute
bull UOCampus (infra et seacutecuriteacute pour Peoplesoft)
bull Phase 1 du remplacement des eacutequilibreurs de charges (F5)
bull Remplacement du pare-feu (Checkpoint)
bull Optimisation de lrsquoaccecircs agrave lrsquointernet (Orion)
bull Modernisation de notre solution Anti-Spam (Barracuda)
bull Eacutevolution du reacuteseau central (centre des donneacutees)
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Quelques statistiques
bull Pregraves de 1100 changements (CAB)
bull Environ 200 nouveaux serveurs
bull Plus de 30000 changements de mots de passe (par la ligne drsquoassistance)
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Anneacutee 2015-2016 en photos
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Data Centre core network
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Salle de teacuteleacutecom
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uoCampus
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V7000 Unified storage
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Mainframe and storage
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Storage promises
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Ameacuteliorations 2016-2017
bull Seacutecuriteacute
bull Infrastructure (collaboration)
bull Infrastructure (capaciteacute de stockage)
bull Infrastructure (capaciteacute de traitement)
bull Teacuteleacutecommunications
bull Services
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Seacutecuriteacute
bull Opeacuterationnalisation du SOC-NOC
bull Logiciel antivirus (postes de travail)
bull Poursuivre la mise en place du systegraveme de gestion des certificats
bull Poursuivre les phases de deacuteploiement du pare-feu
bull Cryptage des donneacutees restreintes
bull Ameacuteliorer les accegraves au VPN
bull Mise en œuvre drsquoun outil de gestion de mot de passe des systegravemes
Mise en application des nouvelles politiques de seacutecuriteacute
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Infrastructure (collaboration)
bull Remplacement de lrsquoenvironnement de virtualisation de poste de travail (VDI)
bull Retrait du laquo Common Zone Active Directory raquo consolidation sur un laquo AD raquo
bull Remplacement et nouvelle architecture des serveurs de fichiers partageacutes (CFS)
bull Ameacutelioration du systegraveme de courriel corporatif
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Infrastructure (capaciteacute de stockage)
bull Capaciteacute de stockage pour la recherche
bull Poursuivre lrsquoameacutelioration de nos copies de seacutecuriteacute et archivage
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Infrastructure (Capaciteacute de traitement des serveurs)
bull Consolidation des diffeacuterents serveurs AIX (Banner AIX1 AIX2 etc)
bull Retrait du laquo mainframe raquo
bull Retrait drsquoun grand nombre de serveurs et mise agrave niveau des systegravemes deacutesuets
bull Remplacement de notre environnement VMWare
bull Installation drsquoun environnement drsquoassurance de la qualiteacute (QA) VMWare
Mise en place drsquoun plan de gestion du cycle de vie de notre infrastructure
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Teacuteleacutecommunications
bull Revoir et ameacuteliorer les accecircs agrave lrsquoInternet (performance et coucircts)
bull Mise agrave jour du reacuteseau sans-fils
bull Modernisation du systegraveme teacuteleacutephonique
bull Mise agrave jour de lrsquoaccecircs et de la distribution du reacuteseau filaire
bull Ameacutelioration des salles de teacuteleacutecommunication (redondance et fiabiliteacute)
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TEacuteLEacuteCOMMUNICATIONS
bull Mise agrave jour de systegravemes de gestion drsquoadressage laquo DNS raquo
bull Poursuivre la mise en production des eacutequilibreurs de charge (laquo load balancer raquo F5)
bull Revoir la configuration des reacuteseaux proteacutegeacutes (Protection Sports Service de santeacute etc)
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SERVICES
bull Partage et envoi de fichiers volumineux
bull Catalogue de services
bull Assurer le transfert des services des reacutesidences vers Rogers
bull Assurer les diffeacuterents approvisionnements (contrats consultations entretien outils logiciels etc)
bull Service de premier niveau pour uoCampus
bull Communication du service de laquo Single Sign- On raquo
bull Impleacutementation drsquoun base de donneacutees des connaissances
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SOLUTIONS TI
Fournir un service exceptionnel agrave nos
collegravegues du 1 Nicholas
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2016-2017 IT Project Roadmap
Marc-Andreacute Morisset
2016-2017 Project Selection Timeline
bull Faculties and services consultations (November Ŕ January)
bull Complete list is compiled (February) (approx 100 requests)
Ŕ Look for common requests amp alignment with EA roadmap
Ŕ Complete financial estimates
Ŕ Add approved carry-over projects from previous fiscal year
bull IT reviews yearly budgets amp capacity planning (March)
bull Draft list of projects finalized (based on priorities alignment with EA
roadmap capacity amp budget) (April)
bull Draft project list presented to stakeholders for approval (May)
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2016-2017 Project Selection Process
bull Approx 100 project requests with priorities 1 to 3 bull Evaluate against existing projects bull Look for common requests bull Considerations (SIS related)
bull uoCampus project bull 42 (of 77) SIS retrofit projects bull 6 companion and 12 mainframe decommissioning projects
$3 Million
34 Priority 0 Projects
32 Priority 1 Projects
(not funded)
44 Priority 23 Projects
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- - -
EA Roadmap At a Glance
Portfolio 2014 2015 2015 2016 2016 2017
Research
bull Academic CV
bull eAwards
bull Course Offer and TARA
bull Academic CV
bull eReviews
bull Academic CV
bull Research Portal and DataHub
bull Multi-Year Budgeting (Encumbrances)
Academic
Planning and IR
bull SIS Replacement
bull Online Scholarship System
(FluidReview)
bull SIS Replacement
bull Course Catalog (CourseLeaf)
bull uoCampus
bull Course Catalog (CourseLeaf)
Student
Experience
bull WebCMS Roll Out
bull Identity Management
bull ILOB Language Tests
bull WebCMS Roll Out
bull Identity Access Management
bull Identity Access Management
bull WebCMS Enhancements
bull Mobile Student Experience
Teaching and
Learning
bull Virtual Desktop
Infrastructure Pilot
bull TCES Replacement bull LMS Update Support (Pending Approval)
bull TCES Replacement
Faculty and
Services
bull Online Scholarship (Fluid
Review)
bull eCommerce Payment
bull SchedulingBooking - Assessment
bull Graduate Student Record - Assessment
bull eForms - Opportunity Assessment
HR and Finance
bull AR DEPS Replacement
bull SciQuest Implementation
bull Talisma CRM for HR
bull AR DEPS Replacement
bull SciQuest Implementation
bull TEacuteLEacute Replacement
bull PCI DSS Assessment
bull Accounts Rec Deposit System Replacement
bull Employee Directory Replacement (TEacuteLEacute)
bull HRPay Banner Process Review
bull Credit Card Industry Compliance (PCI
DSS Action Plan)
Security
Roadmap
bull Secure Web Gateway
bull Secure Email Gateway
bull Patch Management
bull SIEM
bull ESB Security Architecture
Enhancements
bull Endpoint Anti-Virus Replacement
bull Security Information and Events
Management (SIEM)
bull Vulnerability and Penetration Testing
bull Application Security (StaticDynamic)
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Lino Amato
uoCampus SIS Solutions techniques SIS Technical Solutions
Technologies de lrsquoinformation Information Technology
Agenda
bull Scope and Timeline
bull Readiness Assessment
Ŕ Scenario Test Results
Ŕ Conversion Status
Ŕ Stress Testing Results
Ŕ Security Testing
Ŕ Training Plan
Ŕ Cutover Plan
bull Foundational Frameworks
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- - - - - -
Scope and Timeline
Scope Nothing impactful
Timeline Delays in some areas
Budget On track as planned
Issues Nothing impactful
Risks Nothing impactful
Dependencies Nothing impactful
On Track Delays At Risk
By End of the month
May 16 Current Jun 16 Jul 16 Aug 16 Sep 16 Oct 16
Baseline 7074 7074 7645 7898 8376 8960 9118
Forecast 6792 6792 7799 8133 8964 9547 9764
Actual 6834 6834
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Readiness Assessment Scenario Test Results ST1 amp ST2
bull Answers the question Ŕ can we execute our day-to-day business processes using PeopleSoft bull Tests transactional processes within each business function including
both delivered and modified functionality bull No major issues discovered and the pass ratio is very positive
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Readiness Assessment Conversion Status
bull The project has fully completed three of the four conversion iteration testing cycles and the fourth is in progress
bull Total execution time currently stands at 30 hours
bull All conversions have been executed at least once and our attention is now focused on refining run times and addressing rejects
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Readiness Assessment Test Results
bull Stress Testing
Ŕ What functionalities were tested
ndash Registration
ndash Grade report
ndash Unofficial transcript
ndash Reached 6000 concurrent users without any failed sessions
bull Security
- Starting with Scenario Cycle 2 and going forward we are testing with the security roles and permissions lists intended for production
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Readiness Assessment Training Plan for the End User Community
Phase 1 training
bull Description online course ndash Introduction to uoCampus
bull Audience All users and IT staff (both central and decentralized)
bull Available in VirtuO
Phase 2 training
bull Description instructor-led educational sessions providing overview of PeopleSoft modules
(9 courses total - 1 per stream 3 for CC)
bull Audience All users and targeted IT central resources
Phase 3 training
bull Description instructor-led hands-on training targeted
bull Audience SME and end users and targeted IT central resources
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Readiness Assessment Training Plan for the IT
Level 1 Training
Level 2 Training
Level 3 Training
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Level 1 - IT Decentralized - An introduction to Commons Views and PS Query - PS-1000 Introduction to uoCampus
Level 2 - IT Centralized (ITS amp Infra) - Level 1 Training and based on specific needs - CC-1000 Introduction to Campus Community - AD-1000 Introduction to Admission - SR-1000 Introduction to Student Record - AA-1000 Introduction to Academic Advisement - FA-1000 Introduction to Financial Aid - SF-1000 Introduction to Student Financials - PS-1100 Access to uoCampus Data and Information
Level 3 - IT Centralized (uoCampus core team) - Level 1 and 2 Training and based on PeopleSoft roles - PeopleSoft Technical Architecture Server
Administration PeopleTools Change Control Process - Patches Fixes Troubleshooting (Level 3 with Oracle) - Application Designer and Engine - PeopleCode - SQR Data Mover - Record and Field Level Auditing - XML (BI) Publisher - Adherence to Technical Standards - Introduction to PeopleSoft Security - Application Security (Design Build Test and Maintain) - Integration Tools 1 amp 2 - Query Manager - Oracle and uOttawa Training Courses (Phase 3) Campus
Community Admission Student Record Academic Advisement Student Financials Financial Aid
Faculties and services developers andor system managers
IT Manager (ITS amp Infra) Application Manager Programmer Developer Database Administrator Business Analyst QA Tester Security
PeopleSoft IT Manager PeopleSoft Application Manager PeopleSoft Programmer Developer PeopleSoft Admin PeopleSoft Security PeopleSoft Production Controller PeopleSoft BA Helpdesk System Analyst
Next Steps
bull Add additional stress test functionalities (as supplied by business)
Ŕ Include SSO in early July
Ŕ Include uoZone in July
bull Complete training material
bull User acceptance testing
bull Training deployment
bull Complete cutover plan
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-
-
Cutover Plan
2016
J F M A M J J A S O N D
Ph
ases
Cu
tov
er
Pla
n
Cutover Planning Pre-Cutover Cutover Post Go-live
v1 v2 v3 v4 v5
Cu
tov
er S
ched
ule
Cutover Planning
The goal of this phase is to prepare a cutover plan based on inputs from all teams on the project
Cutover plan will contain information such as task description time resource responsible etc for
each task that needs to be performed during actual go-live Release timelines are given above
Pre Cutover
Cutover
Post Go live
Activities comprise of preparation of the production system and executing any tasks that can be
completed ahead of time for go-live (eg infrastructure environment prep communications
refining cutover plan etc)
Involves all activities to decommission the legacy system and going live with the PeopleSoft
system Tasks start a few days before go-live and are completed by go-live
Includes support activities to ensure a smooth transition to an operational mode as well as
planning for further optimizations to the system
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Foundational Frameworks
bull uoCampus offered the opportunity to develop reusable frameworks for future IT initiatives
Ŕ Reporting views
Ŕ PLSQL
Ŕ Dynamic sign-on code
Ŕ ESB and micro-services
Ŕ Online access request form
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Questions
I uOttawa uOttawaca
- Structure Bookmarks
-
- uOttawaca IT Townhall June 15 2016
- Figure
- Agenda Ordre du jour
-
- Agenda Ordre du jour
- bull
-
- bull
-
- bull
- Danielle Ŕ Mot de bienvenue
-
- bull
-
- bull
- Denis Ŕ Solutions TI
-
- bull
-
- bull
- Michel ŔServices TI et infrastructure
-
- bull
-
- bull
- Marc-Andreacute Ŕ Architecture drsquoentreprise
-
- bull
-
- bull
- Lino Ŕ uoCampus
-
- bull
-
- bull
- Danielle Ŕ Mot de la fin
-
- uOttawaca
-
- uOttawaca
-
- uOttawaca
-
- Figure
-
- Artifact
- uOttawaca Denis Trudeau Solutions TI
- Figure
- Solutions TI ndash eacutetat des projets 2015-16
- 2015-16 41 projects (30 planned 4 unplanned 7 maintenance)
- + uoCampus amp 36 retrofits 78
- Artifact
- 2014-15 130 projects (57 planned 15 unplanned 58 maintenance)
- bull La diffeacuterence dans le nombre de projets est due au projet uoCampus
- uOttawaca
-
- uOttawaca
-
- uOttawaca
-
- Figure
-
- Artifact
- Solutions TI ndash eacutetat des projets 2015-16
- uOttawaca
-
- uOttawaca
-
- uOttawaca
-
- Artifact
- IT Solutions ndash completed projects in 2015-16
- Portfolio
-
- Portfolio
-
- Portfolio
- Completed projects
-
- TR
-
- Bursary electronic form (B-form)
-
- Finance amp HR
-
- Finance amp HR
- eTravel (Concur)
-
- TR
-
- SciQuest ndash Banner integration
-
- TR
-
- Coop Navigator ndash Legacy code rewrite
-
- TR
-
- Coop Navigator ndash Work-term report feature
-
- Student Experience
-
- Student Experience
- Kinetic ndash Meal plan phase 2
-
- TR
-
- Summer UPASS
-
- TR
-
- Web CMS rollout (Drupal migration)
-
- Faculties amp Services
-
- Faculties amp Services
- Alertus
-
- TR
-
- Card access to Henderson Residence
-
- Teaching amp Learning
-
- Teaching amp Learning
- Online course syllabus (uoSyllabus)
-
- uOttawaca
-
- uOttawaca
-
- uOttawaca
-
- Artifact
-
- Artifact
- Artifact
- IT Solutions ndash multiyear projects in 2015-16
- Portfolio
-
- Portfolio
-
- Portfolio
- Multiyear projects
-
- Academic Planning amp IR
-
- Academic Planning amp IR
- Changes to OUAC in current SIS
-
- TR
-
- AR System
-
- TR
-
- ECIS (Employee Corporate Info System) ndash TELE
-
- Finance amp HR
-
- Finance amp HR
- Employee lifecycle-based electronic transactions (SPAF) Ph 2
-
- TR
-
- Replacement of DEPS
-
- Research
-
- Research
- Academic CV
-
- Student Experience
-
- Student Experience
- Kinetic ndash enhanced preferencing
-
- TR
-
- Navigator authentication
-
- Faculties amp Services
-
- Faculties amp Services
- International travel registry
-
- Online Language Proficiency Testing (ILOB)
-
- Online Language Proficiency Testing (ILOB)
-
- Teaching amp Learning
-
- Teaching amp Learning
- Online evaluation system (TCES replacement)
-
- uOttawaca
-
- uOttawaca
-
- uOttawaca
-
- Artifact
-
- Artifact
- Figure
- IT Solutions ndash other 2015-16 projects
- Portfolio
-
- Portfolio
-
- Portfolio
- Late projects
-
- Academic Planning amp IRP
-
- Academic Planning amp IRP
- UOTT Tables replacement
-
- Research
-
- Research
- eReviews
-
- TR
-
- TOPAZ ndash Order and Billing Census
-
- Student Experience
-
- Student Experience
- IAM
-
- Faculties amp Services
-
- Faculties amp Services
- Music Audition
-
- VirtuO
-
- VirtuO
-
- Portfolio
-
- Portfolio
- Projects on hold