IT Passport Book-Thai-54

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Basic Knowledge IT Overview

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  • 2 IT PASSPORT 7 ..!!

    InformationTechnologyProfessionalExamina-tion:ITPEIT Passport(Alumni)

    .

    IT Passport

    2554

    InformationTechnologyProfessionalExamination: ITPEIT Passport (Alumni)

    .

    IT Passport

    2554

  • 3 IT PASSPORT 7 ..!!

    THITEE Alumni 2011: ,,,

    ,,,

    ,,,

    ,,

    ENIT Alumni 2010: ,,,

    ENIT Alumnus 2009:

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    1 9 2 11 3 Brainstorming() 15

    4 15

    5 Financialstatements() 16 6 17 7 Computercrimes

    ()

    18

    8 Protectionofpersonalinformation

    ()

    19

    9 Standards() 20

    10 SWOT 21

    11 22

    12 Marketing 23

    13 BSC(Balancedscorecard) 24

    14 CRM(Customerrelationship

    Management)

    25

    15 Technologystrategy 25

    16 Softwarepacket 27

    17

    29

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    18 EC(Electroniccommerce

    E-Commerce)

    32

    19 Embeddedsystem 34

    20 Informationsystemstrategy 35

    21 E-Rdiagram

    Dataflowdiagram

    35

    22 ITTools 38

    23 ITSolutions 39

    24 ComputerliteracyInformation

    literacy

    40

    25

    41

    26 Businessrequirement

    ()

    42

    27 43

    28

    45

    29 46

    30

    47

    31

    49

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    32 50

    33 51

    34 52

    35 Projectscopemanagement 53

    36 55

    37 ITbusinessmanagement 57

    38 Servicesupport

    Servicedesk

    58

    39 Facilitymanagement 59

    40 Internalcontrol 60

    41 Systemaudit 61 42 Array 62

    43 Flowchart 65

    44 Programminglanguages 68 45 Markuplanguages 69 46 70

    47 CPU 73

    48 memory 74

    49 Cachememory 75

    50 76 51 Input 79

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    52 Output 80

    53 Interface 81 54 83

    55 84

    56 85

    57

    88

    58 OS(Operatingsystem) 91 59 Directorymanagement 93

    60 Backup 95

    61 Softwarepackages 97 62 Webbrowser 98 63 E-mail 99 64 OpenSourceSoftware 100

    65 HumanInterface 101

    66 102

    67 Webdesign 103

    68 Multimedia 104

    69 105

    70 CompressionExtraction 107

    71 109

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    72 Database 110

    73 Databasemanagementsystem 112

    74

    Database

    113

    75 114

    76 LAN 115

    77

    116

    78 Protocols 118 79 Internet 120 80 Informationsecurity 122

    81 123

    82 RiskmanagementInformation

    securitymanagement

    124

    83 125

    84

    Cryptography

    2554

    127

    130

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    5

    2. Hierarchical organization ()

    1. Functional organization ()

    *** : ***

    1

    5

    "

    "

    "X

    "" "Y

    "

    "

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    project X

    project Y

    project Z

    3. Matrix organization ( matrix)

    4. Divisional organization ()

    X

    5. Project organization (project)

    "

    "X

    "Y

    "Z

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    1.Bargraph()

    2.Piechart()

    2

    *** : ***

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    3.Linechart()

    4.Scatterdiagram()

    2

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    5.Radarchart()

    6.Histogram()

    7.Paretochart()

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    8.Regressionanalysis()

    2

    9.Controlchart()

    10.Fishbone()

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    Brain storming ()

    3

    = Gross profit = sales cost of goods sold 4

    *** : Brain storming ***

    *** : ***

    Brain storming 1. 2.

    3.

    4.

    5.

    1.58 2.

    3.

    4.Brainstorming

    5.1

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    5

    1. Balance sheet ()

    2. P/L (Profit & Loss statement)

    3 6 1

    (NetIncome

    NetProfit)(Netloss)

    1.Income()

    2.Operating expense ()

    3.Netprofit()

    4.Netloss()

    5.Cash-flowstatement ()

    Financial statements ()

    *** :

    ***

    0 0

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    2

    1.Copyrights(),

    ,

    2.5

    2.1Patents()

    ,

    2.2 Trademarks ()

    2.3Layout-designsofintegratedcircuit()

    ,

    2.4Tradesecrets()

    2.5Geographicalindication(),

    ,

    *** : ***

    2

    6

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    1.ID,Password

    ID

    2.ID,Password

    3.,

    7

    *** : ***

    Computer crime ()

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    , , ,

    1.

    2.

    3.

    4.

    ,

    5.

    6.

    7.,

    8.

    8

    Protection of personal information

    ()

    *** :

    ***

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    1.Barcode 2

    1.13

    1.24

    1.35

    2.QRcodeQuickResponse

    2Dbarcode

    3.JISJapanIndustrialStandard

    4.ISOInternationalOrganizationforStandard

    5. IEC International Electrotechnical Commission

    6.IEEEInstituteofElectricalandElectronicsEngineers

    ,

    7.W3CWorldWideWebConsortium

    (WWW

    W3)

    9

    *** : IT ***

    Standard ()

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    SWOT (Strength),

    (Weakness),(Opportunities),(Treats)

    (Man) (Money) (Material) (Management) (Socio-Cultural)

    (Technology) (Economics) (PoliticalandLegal)

    PPM (Portfolio Management Plan)

    4Star,Questionmark,Cashcow,Dog

    Star

    QuestionMarks

    Question mark

    Cash cow

    Dog

    10

    *** :

    ***

    SWOT Strength (), Weakness

    (),Opportunities(),Treats()

    PPM

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    1. Competitive advantage

    2. Core competency

    ()

    3. Alliance

    4. Outsourcing

    5. M&A (Mergers and Acquisitions)

    CEO Chief Executive Officer

    CIO Chief Information Officer

    *** ***

    11

    Competitive advantage

    Core competency ()

    Alliance

    Outsourcing

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    12

    marketing

    1.

    2.

    3.,,

    4.

    5.

    6.

    CS Customer Satisfaction

    4P Market Mix Product, Price, Place, Promotion

    Marketing

    *** : marketing

    ***

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    BSC (Balanced Score Card)

    1.

    2.3.4.CSF(Critical

    SuccessFactor)

    13

    1. BSC , , ,

    2. CSF

    Value Engineering ()

    *** : BSC CSF ***

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    CRM

    SCM

    Technology strategy

    14

    15

    *** :

    ***

    *** : SCM, CRM ***

    Technology strategy

    ,,

    CRM (Customer Relationship Management)

    SCM (Supply Chain Management)

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    (Delphitechnique)

    Technology Strategy

    R&D(RoadMap)

    Delphi technique

    ()

    Road Map

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    (Distributionsystem)

    POSsystem,

    deliverysystem

    (FinancialInformation)

    ,

    ATM,

    POSSystem

    (PointOfSaleSystem)

    ( ,

    ,)

    16

    *** : software packet ***

    POS System (Point Of Sale System)

    GPS System (Global Positioning System)

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    GPSSystem

    (GlobalPositioningSystem)

    TraceabilitySystem

    ,

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    CAD(ComputerAidedDesign)

    (Part)

    (Model)

    (Drawing)CAD

    AutoCAD,Pro/Engineer

    SolidWorks

    AM(ComputerAided

    Manufacturing)

    (G-code)

    CADCAM

    17

    CAD,CAM

    *** : ***

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    [CAD/CAM System]

    3DCAD

    CAM

    FA(FactoryAutomation)

    CIM (ComputerIntegrated

    Manufacturing)

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    ICCard ICCard

    IC Card

    ATM,

    RFID(RadioFrequency

    Identification)

    IC Chip

    2

    (Tag)

    ActiveTag

    Passive Tag

    (Reader)

    Tag

    ERP(EnterpriseResource

    Planning)

    software application

    (Man,

    Machine,Money, Information)

    SAP

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    EC (Electronic Commerce E-Commerce) Internet

    EC

    1.

    2.

    3.

    4.

    EC

    -,

    -

    -,,

    -

    -,,,

    (

    ,,)

    -

    ,

    -

    18

    EC Internet

    *** : EC ***

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    BtoB (BusinesstoBusiness)

    Internet

    BtoC (BusinesstoCustomer)

    ,

    Internet

    (Internetbanking)

    CtoC (CustomertoCustomer)

    ,

    BtoE (BusinesstoEmployee)

    EC

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    Embedded System

    , , , ,,,

    , ,

    ,

    *** : Embedded System ***

    19

    Embedded System

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    Information System

    Information System Strategy

    20

    E-R Diagram Entity

    Attribute

    DFD (Data Flow Diagram)

    4

    (DATAFlow),

    (Progress),

    (FileDataStore),

    (ExternalEntity)

    21

    *** : Information System Strategy ***

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    1:1onetoone

    1:Monetomany

    M:Mmanyto-many

    Entity EntityRelationname

    Entity EntityRelationname

    Entity EntityRelationname

    DFD Data Flow Diagram 4

    1.Dataflow

    2.Process

    3.Datastore(File,Database)

    4.Externalentity

    DataFlow

    Process

    DataStore (File,Database)

    (2

    )

    ExternalEntity

    externalname

    *** : E-R Diagram Entity Relationship Diagram

    2 Entity , Attribute

    2 Relation

    ***

    Filename

  • 37 IT PASSPORT 7 ..!!

    DFD

  • 38 IT PASSPORT 7 ..!!

    IT tools

    Network

    OfficeTools ,

    Groupware ,

    ,

    Network

    Softwarepackages

    software packages

    Systemdevelopment

    *** : IT Tools ***

    22

    IT Tools

  • 39 IT PASSPORT 7 ..!!

    Solution IT

    Solution

    SOA

    (ServiceOrientedArchitecture)

    IT

    ASP (ApplicationServiceProvider)

    SoftwareInternet

    SaaS

    (SoftwareasaService)

    SoftwareInternet

    Service

    *** : IT Solutions ***

    23

    IT Solutions

    SOA,ASP,SaaS,Outsourcing

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    Computer literacy

    Informationr literacy

    24

    *** : Computer literacy Information literacy ***

  • 41 IT PASSPORT 7 ..!!

    25

    1. ,

    ,

    2.

    3. Output

    4.

    5.

    *** :

    ***

    1. 2. 3. 4.5.

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    26

    Business Requirement

    ,

    *** : Business Requirement ***

    1.1

    1.2

    1.3

    2.1

    2.2

    Business Requirement ()

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    RFI(Requestforinformation)

    ,

    RFP(Requestforproposal)

    27

    *** : ***

    RFI (Request For Information) RFP

    (RequestForProposal)

  • 44 IT PASSPORT 7 ..!!

    1., RFI

    Software,Hardware

    2.

    3.

    RFP,,

    4.

    (,)

    5.

    6.

    7.

  • 45 IT PASSPORT 7 ..!!

    1.

    2.

    3.

    Unittest

    4. Unit

    1.Integrationtest 2.SystemTest 3.RunningTest

    5.

    6.

    28

    *** : ***

    []

    [] [] [] [][][]

  • 46 IT PASSPORT 7 ..!!

    1. External Design

    ScreenDesign,FormDesign

    2.InternalDesign

    3. Programming External

    DesignInternalDesign

    *** : ***

    29

    ExternalDesign InternalDesign Programming

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    1.Testplanninginput

    input

    2. Test execution

    3.Testresultevaluation

    *** : ***

    30

    1.Unittest 2.Integrationtest

    3.Systemtest 4.Runningtest

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    1.Unittest

    2.Integrationtest UnittestIntegrationtest

    2

    2.1Topdowntest

    2.2Bottomuptest

    3.Systemtest Integrationtest

    3.1Functiontest 3.2Errortest error

    3.3Loadtest

    3.4 RegressionTest

    4.Runningtest

  • 49 IT PASSPORT 7 ..!!

    Function Point Method Input,Output,,

    Program Step Method

    *** :

    ***

    31

  • 50 IT PASSPORT 7 ..!!

    Software Development

    1.StructureAnalysisMethod

    2.ObjectOriented

    3.DataOrientedApproach

    (D.O.A)

    4.ProcessOrientedApproach

    (P.O.A)

    Process

    Process

    Process

    *** : ***

    32

  • 51 IT PASSPORT 7 ..!!

    WaterfallModel

    SpiralModel

    PDCA

    PrototypingModel

    33

    *** : ***

    Waterfall Model

    SpiralModelPDCA(Plan,Do,Check,

    Act)Process

    PrototypingModel

  • 52 IT PASSPORT 7 ..!!

    ProjectProject

    1.

    2.

    3.

    4.

    ProjectManager Project ,

    ,

    ProjectMember ProjectManager

    ,

    StakeHolder Project,

    (Outsource)

    34

    *** : Project ***

    Stakeholder

    EndUser Outsource

    ProjectManager

    ProjectMember ProjectMember ProjectMember

    Project ()

    ProjectManager()

  • 53 IT PASSPORT 7 ..!!

    Project Management ProjectProject

    ProcessProjectManagement

    1. ,

    2.,,

    ,,

    Project Scope Management Scope projectproject

    project

    WBS ProjectScopeWBS

    (WorkBreakdownStructure)

    35

    *** :

    ***

    Project Scope Management

    ,

  • 54 IT PASSPORT 7 ..!!

    PMBok 9

    Scope

    Time

    Cost

    Quality

    Humanresource

    Communication ,

    Risk

    Procurement

    Integration

    "2

    "1

    "2

    "A "B

    "1

    "1

    "2

    "1

    "1

    "2

  • 55 IT PASSPORT 7 ..!!

    Arrow Diagram Gantt Chart

    C3(2)

    A--->C--->E2+5+2=9 D--->E2+3+2=7

    A--->C--->E2+2+2=6

    B--->D--->E2+3+2=7 10,Passed,

    IF (B1>0,Notpassed,IF (B110,Excellent,

    IF (B1>0,Good,IF (B10,Good,IF(B1,25)

    Countsthenumberofcellswithintherangespecified

    inthefirstargumentthatmeettheconditionspecified

    inthesecondargument.Intheexampleontheleft,in

    cellsH5throughH9,thenumberofcellsthatcontaina

    valuegreaterthan25isreturned.

  • 193 IT PASSPORT 7 ..!!

    INTEGER(A3) Calculatesthemaximumintegerthatdoesnotexceed

    thenumberincellA3(mustbeanumericnumber).

    Example:

    INTEGER(3.9)=3

    INTEGER(3.9)=4

    MODULO(C4,D4) Calculates the remainder after the value in cell C4

    (dividend) is dividedby the value in cell D4 (divisor).

    Theresultwillalwayshavethesamesignasthedivisor.

    MODULO and INTEGER functions satisfy the following

    relationship:

    MODULO(x,y)=xy*INTEGER(x/y)AND(Logical

    expression1,Logical

    expression2,...)

    ReturnsTRUEifallthelogicalexpressionsspecifiedas

    argumentsevaluatetoTRUE.ReturnsFALSEifanyone

    argumentsisFALSE.Anynumberoflogicalexpressions

    canbespecifiedasarguments.

    OR(Logical

    expression1,Logical

    expression2,...)

    Returns FALSE if all logical expressions specified as

    argumentsevaluatetoFALSE.ReturnsTRUEifanyone

    ofthelogicalexpressionsisTRUE.Anynumberoflogical

    expressionscanbespecifiedasarguments.

    NOT(Logical

    expression)

    ReturnsTRUEifthelogicalexpressionspecifiedasthe

    argumentevaluatestoFALSE,andreturnsFALSEifthe

    argumentevaluatestoTRUE.

    Note:SUM,AVERAGE,STANDARDDEVIATION,MAX,andMINfunctionsignorecells

    thatarewithinthespecifiedrangebutdonotcontainanumericvalue.

    (2) Anargumentofafunctioncanbespecifiedusingacalculationformula

    thatusescells,arange,arangename,oralogicalexpression.

  • 194 IT PASSPORT 7 ..!!

    8. Copyingofcells(1) Anumericvalue,characterstring,orexpressionenteredintoacellcan

    becopiedintoothercells.

    (2) Ifanexpressionreferringtoanothercelliscopied,thecopiedexpression

    will be changed automatically based on relative reference. For

    example,whenthefunctionSUM(A1:A5)incellA6iscopiedtocell

    B7,cellB7willcontaintheexpressionSUM(B2:B6).

    9. Absolutereferences(1) Areferencethatisnotchangedevenwhenanexpressioniscopied

    intoanothercelliscalledabsolutereference,andisrepresentedusing

    the$(dollar)symbol,asin$A$1.Forexample,whenanexpression

    $A$1+5incellB1iscopiedintocellC4,theexpressionincellC4will

    remainas$A$1+5.

    (2) Amixedreferenceisalsopossible,whereeitherthecolumnortherow

    isanabsolutereference,asin$A1andA$1.Forexample,whenthe

    expression$C13incellD2iscopiedintocellE3,cellE3containsthe

    expression$C23.Likewise,whentheexpressionF$23incellG3is

    copiedintocellH4,cellH4containstheexpressionG$23.

    10.Macros(1) Macroscanbestoredwithinaspreadsheet.Macrosarerepresented

    asMacroP,MacroQ,andsoon.

    (2) Someexamplesofinstructionsconcerningmacrosareasfollows:Run

    MacroPtosavethespreadsheet,Registertheprocedureforsorting

    cellsA1throughA10inascendingorderasMacroQ,MacroR:enter

    numericvalues,andExtractrecordsforwhichthedatainColumn

    Cislessthanthespecifiedvalue.

    11.OthersThe spreadsheet software shall be equippedwith the same functions as

    mostcommercially-availablespreadsheetsoftware,includingthegridline

    andgraph/chartfunctionsinadditiontoSave,Read,andPrint.

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  • 196 IT PASSPORT 7 ..!!

    MEMO