IT is About The Mission
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Transcript of IT is About The Mission
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IT is About The Mission
Randy Humphries Jr.Chief Information Officer
NASA Glenn Research Center
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Outline
What is IT
Deliver the Infrastructure
Enable the Mission
Enhance the Work Experience
Maintain Secure Useable Systems
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What is IT
Today IT is the infrastructure upon which we work, develop and operate the missions– computers, SW, apps, networks, tablets, phones,
handhelds, special test equipment, -- all form the basis from which the aerospace industry works
– our coworkers use IT as the primary means of facilitating and communicating work
Understand the mission and how it gets accomplished and then Make IT and you work for the Mission.
IT /IS exist only to support the Mission!
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Deliver the Infrastructure Computers
Software
Smart Devices
Collaboration Tools
Telephones
Networks
Databases & Websites
Become connected to your mission partners
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Enable The Mission
Scientific and Engineering applications
Unique servers, computers and data sharing needs
Specialized Collaboration needs
Special Security considerations
Make the IT/IS specialist part of the project team
Create Communications links to understand customer needs/experiences
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Enhance The Work Experience
Hardware and Software that make work-life easier
Work Process Automation– process and procedures– Development of specialized applications that enhance or
streamline mission work/execution
Grow with the devices– Smartphone's and handhelds– Telework– Video calling– Virtualization– Rapid process to evaluate and integrate new applications
Co-Create work-enhancing IT Products and Services with you Partners
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Secure Systems The most secure thing we can do:
– Keep our employees off the internet, prevent the infusion of outside drives and prevent data sharing
IT Security is an ‘operational’ discipline– Take responsibility for IT operations as well as IT Security – Assure secure systems without undue or unreasonable work
impediments– Understand and manage the risk
Ask– How will it affect workflow?– Will specialized science and engineering applications be affected?– Whose risk is this?
Manage Risks through Collaboration
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Summary
Fundamentally change our approach!
The Mission is the job!
An organization that is about enabling and supporting the mission through IT/IS
Become One NASA
They should know us and we should know them
Connect, Communicate, Co-create & Collaborate