It Infrastructure Brochure Final.
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Transcript of It Infrastructure Brochure Final.
IT Infrastructure Management Service
PROVIDING YOUR BUSINESS THE TECHNOLOGY SERVICES YOU NEED
WHY XCELTRAIT
IT infrastructure in any organization must scale to support and fuel growth, which brings in many complexities. Infrastructure complexityhas many dimensions:• Growing number of servers, network devices, databases, and OS platforms to be supported
• Growing number of locations, more distributed infrastructure, increasing virtualization
• Growing number of applications and services, more legacy systemsto deal with growing number of users, more mobile users
• Increasingly stringent compliance mandates
These complexities can drive up the cost of maintaining and operating the infrastructure exponentially.
Finding skilled but limited manpower to manage each aspect of a complex infrastructure is not only difficult but at times cost-prohibitive. When organizations try to manage with limited resources, it often results in constant firefighting, long troubleshooting processes, poor service quality, and not to forget the nightmares for the management.
• Best Talent - We employ the best and certified L1, L2 and L3 engineers with specialized expertise in all aspects of infrastructure management.
• Our processes - We follow well-defined processes and procedures based on ITIL to consistently deliver on time and within budget. We suggest and help develop standardized run books for problem resolution, as well as notification and escalation processes in collaboration with you. These are followed consistently and completely to give you high levels of service. All our processes are well documented and standards compliant.
• Cost advantages - IT savings ranging from 15-30% and high performance infrastructure service organization.
• Business risk mitigation - Reduced risk through standardization, virtualization, ITIL, automation, leveraged delivery experience and proven operating models.
• Superior customer service - Pilot, flexibility, responsiveness, innovative technology and teaming philosophy.
• Global capability - Xceltrait operates an offshore operation out of Pune, India. Shadow / backup offshore resources can be added to our onsite teams in a short period of time.
Xceltrait Inc. offers focused Infrastructure Management Services for building and managing the enterprise IT infrastructure including:
• Systems design, engineering and maintenance (Windows, UNIX, AIX, Solaris and Linux)
• Performance engineering for systems, network and storage using customer provided benchmarks.
• Storage design, management and transition across all operating environments.
• Security audit and implementation of standards using customer's legal requirements.
XCELTRAIT’S SERVICE SOLUTION
Xceltrait Inc.1607 North Aurora Road, Suite 202, Naperville, IL – 60563 USA
Call: 1-630-851-8947 Fax: 1-630-839-0647
ABOUT XCELTRAIT
Xceltrait Inc. is a full service provider of comprehensive, integrated information technology services and business solutions for the needs of local, regional and global companies. We strive to bring cost effective and customized IT Infrastructure and Application Development services to our customers by carefully understanding their needs and by delivering the best and cost effective resources. As a result, our customers achieve a higher level of efficiency and are able to focus more on their core competence.