IT Disasters
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Transcript of IT Disasters
IT DISASTERS
We all have our personal IT disasters!
Failures of Innovation and IT
•2014 - Cloud Technology: Apple’s iCloud hack that led to over 500 leaked nude photos of female celebrities
2013 - City of Toronto and many other communities throughout North America experienced a hydro blackout, which left 50 million people without power.
2006 - Dell Laptop explodes at Trade show in Japan
2003 - Northeast Blackout for over 50 million people
1983 - Faulty Soviet early warning system nearly causes WWIII
CAUSES - THE WHY???
1. Human error e.g Forgetfulness, Undermining, Carelessness- 55%
1. Technical software/Hardware failures e.g Viruses and Bugs - 20%
1. Poor Resource Allocation (Murphy's Law)- 10%
1. Organizational hindrances e.g Malaysia Airlines - 6%
1. Acts of God e.g storms and floods- 15%
1. Defense factors/ Poor facilitation - 3%
CAUSES - THE WHY???
Effects
Lost:
● Productivity
● Revenue
● Customers
● Opportunities
● Lives
Brand Damage
Higher costs of Operations
Business sell-outs
However, New:
● Jobs e.g. Auditors, risk managers, Damage control
● Contracts
● Attitudes/Lessons
Insurance wins
IT DISASTER RECOVERY PLANS AND STRATEGIES
This usually involves four phases :
Plan of ActivationPreventionResponseRecovery
NOTE:Always in Progress
Giving your life to IT - More disasters
Back up
Quick response - “.......A swift and effective response requires functions to work together in a planned, coordinated and synchronized manner.” (City of Toronto Disaster Recovery Planning Audit Report, 2008)
Ask yourself!
References
Business Insights: Global. Web. 5 Nov. 2014.Stuart.
"Recipe For Banking IT disasters." Computing 28 Apr. 2014: 14.
Continuity Central Survey: Bob Laliberte, 2014 http://www.planb.co.uk/news06032.html
http://bi.galegroup.com/global/article/GALE%7CA380526966/7afcb6e43fc7723951750ae8c16afe6e?u=r
pu_main
http://www.ucc.org/disaster/technology-disasters/
"UNESCO Journal for Annual IT Disasters" http://webworld.unesco.org/safeguarding/en/txt_sini.htm
"Journal of Loss Prevention In The Process Industries" 16 (2003) 513–521
www.elsevier.com/locate/jlp - Ibrahim M. Shaluf, Fakhru’l-Razi Ahmadun, Abdul Rashid Shariff
Department of Chemical and Environmental Engineering, University Putra Malaysia, Serdang, Selangor
43400, Malaysia
http://www.continuitysoftware.com
http://www.itdisasters.com