AdventNetReportRequest IDRequesterDepartmentCategorySubcategoryItemSubjectCreated ByTechnicianDescriptionSiteRequest StatusCreated TimeCompleted TimeResolutionLocationBranchVendorVendor Case ID12734Sriramaiah MudraboyinaGold LoanBusiness ApplicationGold LoanOthersMY ARRAY NETWORKS NOT OPENSriramaiah MudraboyinaShraddha Patildear sir /medamthis ism siramaiah working as branch manager,my emp code is 11645.when my arry networks open ,it is not open it showes Your attempt to sign in failed. Please make sure that your username and password are correct, and try again.so please rectify this problem as early as possibleThanks and Regards,M SRIRAMAIAHBM-(11645)D.NO.11/305,306,307,308,1ST FLOOR,CHAMMANAGIRIPETA,SIVALAYAMSTREET,MACHILIPATNAMANDHRAPRADESH-52100108672-224040CELL: 7207904593 / 8125151518ANDHRA PRADESHClosedNov 1, 2013 09:32 AMNov 5, 2013 11:15 AMNot AssignedVijayawadaMachilipatnamNot AssignedNot Assigned12735Siva Ganesh PEDIREDLAHuman ResourceUser AdministrationID CreationOthersID creationSiva Ganesh PEDIREDLAShraddha PatilDear Team,Pls create all eligible IDs for the below:Employee ID11985D.O.J.01-Nov-13First NameRamakrishnaFather NameSubba RayuduSurnameMasaDesignationCCABranch NameBhavaninagarCityTirupatiReporting toRamesh BabuGenderMaleContact Number9885144809Alternate Mail IDramakrishna.masa@gmail.comPAN No.Not thereDOB10-07-1988Siva Ganesh PAsst. Manager-Human ResourcesFedbank Financial Services Ltd.Flat No. 202, #6-2-953,2nd Floor, Krishna Plaza,Khairatabad, Hyderabad- 500004.Tel: 8099935405.www.fedfina.comANDHRA PRADESHClosedNov 1, 2013 01:29 PMNov 5, 2013 05:58 PMNot AssignedHyderabadNot AssignedNot AssignedNot Assigned12736Janibasha ShaikGold LoanBusiness ApplicationFinOne LiveCASunable to login to our Finone ApplicationJanibasha ShaikShraddha PatilDear sir /madam, iam unable to login to our Finone Application as it is showing the user id already logged in in another systemthanks & regards sk.janibashajlovinukonda branchANDHRA PRADESHClosedNov 1, 2013 02:37 PMNov 5, 2013 10:42 AMNot AssignedGunturVinukondaNot AssignedNot Assigned12737Janibasha ShaikGold LoanBusiness ApplicationFinOne LiveCASunable to login to our Finone ApplicationJanibasha ShaikShraddha PatilDear sir /madam, iam unable to login to our Finone Application as it is showing the user id already logged in in another systemthanks & regards sk.janibashajlovinukonda branchANDHRA PRADESHClosedNov 1, 2013 05:53 PMNov 5, 2013 10:42 AMNot AssignedGunturVinukondaNot AssignedNot Assigned12738Madhavi ThatiGold LoanIT InfrastructureHardwareUPSREG: UPS Problem-NO BACKUPMadhavi ThatiSatish SirangiDear Sir/Madam,In our branch UPS back up is not giving due to this systems are getting shutdown when power goes off.So, Kindly requesting you to look after this issue and resolve asap.Warm RegardsMadhavi.TBranch manager- RAMNAGAR FEDBANK FINANCIAL SERVICES LTD,H.No: 1-9-20/B/4/1, 1'st Floor,Above Laxmi vilas Bank ATM,Ramnagar,Hyderabad-500048,Tel:040-27664498/9533992365,Email:madhavi.thati@fedfina.com www.fedfina.com.ANDHRA PRADESHClosedNov 4, 2013 11:02 AMNov 7, 2013 06:14 PMNot AssignedHyderabadRam NagarNot AssignedNot Assigned12739Santhosh AnandhanAdministrationUser AdministrationID CreationOthersKindly request you to create Graditium ,Finone and all other related ids for Purushothama/11983/Floating JLO/BTM layout.Santhosh AnandhanShraddha PatilKindly request you to create Graditium ,Finone and all other related ids for Purushothama/11983/Floating JLO/BTM layout.Employee ID11983D.O.J.30-10-2013First NamePurushothamaMiddle NameLast NameDesignationFloating JLOBranch NameBTM layoutCityBangaloreReporting toArea ManagerGenderMaleContact Number9449658267Alternate Mail IDpurushothama.aps@gmail.comDate Of Birth (DD-MM-YYYY)01-01-1980RegardsSanthoshKARNATAKAClosedNov 4, 2013 12:05 PMNov 5, 2013 05:56 PMNot AssignedBANGALOREBANGALORENot AssignedNot Assigned12740Santhosh AnandhanAdministrationUser AdministrationID CreationOthersKindly request you to create E-Mail ,Graditium ,Finone id and all other related ids for Prabu N/11982/Branch Manager/HalasuruSanthosh AnandhanShraddha PatilKindly request you to create E-Mail ,Graditium ,Finone id and all other related ids for Prabu N/11982/Branch Manager/Halasuru.Employee ID11982D.O.J.29-10-2013First NamePrabu NMiddle NameLast NameDesignationBranch ManagerBranch NameHalasuruCityBangaloreReporting toArea managerGenderMaleContact Number9739092341Alternate Mail IDprabu47270@gmail.comDate Of Birth (DD-MM-YYYY)06-06-1986RegardsSanthoshKARNATAKAClosedNov 4, 2013 12:07 PMNov 5, 2013 05:52 PMNot AssignedBANGALOREBANGALORENot AssignedNot Assigned12741Santhosh AnandhanAdministrationUser AdministrationID CreationOthersKindly request you to create E-Mail ,Graditium ,Finone and all other related ids for Retheesh P S Emp # 11989 /BM/Sultanpalya Branch .Santhosh AnandhanShraddha PatilKindly request you to create E-Mail ,Graditium ,Finone and all other related ids for Retheesh P S Emp # 11989 /BM/Sultanpalya Branch .Employee ID11989D.O.J.04-11-2013First NameRetheesh P SMiddle NameLast NameDesignationBranch ManagerBranch NameSultanpalyaCityBangaloreReporting toArea ManagerGenderMaleContact Number8892476657Alternate Mail IDpsretheesh@gmail.comDate Of Birth (DD-MM-YYYY)23-01-1982RegardsSanthoshKARNATAKAClosedNov 4, 2013 12:40 PMNov 5, 2013 05:34 PMNot AssignedBANGALOREBANGALORENot AssignedNot Assigned12742Santhosh AnandhanAdministrationUser AdministrationID CreationOthersKindly request you to create Graditium ,Finone id and all other related ids for Midhun Sabu Emp # 11988 Florating JLO,BangaloreSanthosh AnandhanShraddha PatilKindly request you to creat Graditium ,Finone id and all other related ids for Midhun Sabu Emp # 11988 Florating JLO,Bangalore Employee ID11988D.O.J.04-11-2013First NameMidhun SabuMiddle NameLast NameDesignationFloating JLOBranch NameKammanahalliCityBangaloreReporting toArea ManagerGenderMaleContact Number7795405805Alternate Mail IDmidhunsabu29@gmail.comDate Of Birth (DD-MM-YYYY)09-02-1988RegardsSanthoshKARNATAKAClosedNov 4, 2013 12:42 PMNov 5, 2013 05:30 PMNot AssignedBANGALOREBANGALORENot AssignedNot Assigned12743Santhosh AnandhanAdministrationUser AdministrationID CreationOthersKindly request you to create Graditium ,Finone and all other related ids for Sumana V N Emp # 11987 JLO Kundapura,Mangalore RegionSanthosh AnandhanShraddha PatilKindly request you to create Graditium ,Finone and all other related ids for Sumana V N Emp # 11987 JLO Kundapura,Mangalore Region Employee ID11987D.O.J.04-11-2013First NameSumana V NMiddle NameLast NameDesignationJLOBranch NameKundapuraCityMangaloreReporting toArea ManagerGenderFemaleContact Number9739672333Alternate Mail IDsumana.vn.k@gmail.comDate Of Birth (DD-MM-YYYY)02-03-1991RegardsSanthoshKARNATAKAClosedNov 4, 2013 12:44 PMNov 5, 2013 05:27 PMNot AssignedBANGALOREBANGALORENot AssignedNot Assigned12744Santhosh AnandhanAdministrationUser AdministrationID CreationOthersKindly request you to create Graditium ,Finone and all other related ids for Santhosh N Emp # 11986 Appraiser Kundapura/Mangalore .Santhosh AnandhanShraddha PatilKindly request you to create Graditium ,Finone and all other related ids for Santhosh N Emp # 11986 Appraiser Kundapura/Mangalore .Employee ID11986D.O.J.04-11-2013First NameSanthosh NMiddle NameLast NameDesignationAppraiserBranch NameKundapuraCityMangaloreReporting toArea managerGenderMaleContact Number9886776645Alternate Mail IDsanthoshkonasa@gmail.comDate Of Birth (DD-MM-YYYY)16-03-1987RegardsSanthoshKARNATAKAClosedNov 4, 2013 12:49 PMNov 5, 2013 04:50 PMNot AssignedBANGALOREBANGALORENot AssignedNot Assigned12745NITHYANANDA NAYAK KGold LoanIT InfrastructureHardwareUPSUPS Not working in branch.J Ram KumarJ Ram KumarUPS Not working in branch.KARNATAKAClosedNov 4, 2013 12:56 PMNov 6, 2013 11:02 AMAs on 04-11-2013:-Instructed user to log a call with vendor.As on 05-11-2013:-Following up with vendor.As on 06-11-2013:-The issue has been resolved by vendor engg as confirmed by the BM.MangaloreKUNDAPURNumericNot Assigned12746Sriramaiah MudraboyinaGold LoanIT InfrastructureArray SSL VPN IssueOthermy arry networks is not openSriramaiah MudraboyinaAmol Chaudharidear sir /medamthis is m siramaiah working as branch manager,my emp code is 11645.when my arry networks open ,it is not open it showes Your attempt to sign in failed. Please make sure that your username and password are correct, and try again.so please rectify this problem as early as possibleThanks and Regards,M SRIRAMAIAHBM-(11645)D.NO.11/305,306,307,308,1ST FLOOR,CHAMMANAGIRIPETA,SIVALAYAMSTREET,MACHILIPATNAMANDHRAPRADESH-52100108672-224040CELL: 7207904593 / 8125151518ANDHRA PRADESHClosedNov 4, 2013 02:20 PMNov 4, 2013 02:31 PMreset passwordVijayawadaMachilipatnamNot AssignedNot Assigned12747Saleem M ShaikGold LoanIT InfrastructureDesktop Operating SystemApplicaiton - IEPledge Card & Release Card Not Generating In FinoneSaleem M ShaikSatish SirangiDear SirThis Is To Inform You That In Our Panja Centre Branch We Are Not Able To Get Original Pledge Card And Release Card In Finone Module. At The Time Of Generating Cards System Showing As No Records Found. LaterOn Request Basis We Are Receiving Duplicate Cards From HO.Please Look In To This matter And Do Needful.Shaik SaleemBranch manager-Panja Centre(3006)Vijayawada-520001Ph:0866-2567477Mob:07386974722ANDHRA PRADESHClosedNov 4, 2013 03:22 PMNov 12, 2013 09:53 AMNot AssignedVijayawadaPanja centreNot AssignedNot Assigned12748Nandalashmi K ChandrashekaraGold LoanIT InfrastructureHardwarePrinterPrinter Sharing Required.J Ram KumarJ Ram KumarPrinter Sharing Required.KARNATAKAClosedNov 4, 2013 04:19 PMNov 4, 2013 04:20 PMAs on 04-11-2013:-Printer Sharing has been done.MANGALOREKAIKAMBANot AssignedNot Assigned12749Mallikarjun NGold LoanIT InfrastructureArray SSL VPN IssueOtherMy finnone id is locked please do the needful - EMP ID:-JL010773Mallikarjun NShraddha PatilDear Sir,My finnone id is locked please do the needful.EMP ID:-JL010773KARNATAKAClosedNov 4, 2013 05:23 PMNov 5, 2013 10:12 AMNot AssignedNORTH KARNATAKACHITHRADURGANot AssignedNot Assigned12750Sreenivasa Reddy UdagallaGold LoanIT InfrastructureHardwareScannerscanner was not working properlySreenivasa Reddy UdagallaSatish SirangiDEAR SIR,Our Apsara circle branch scanner was not working properlyPlease solve the problem ASAPThanks & RegardsU.Sreenivasa reddyBRANCH MANAGER FED BANKFinancial Services Limited7/47,48, Apsara circle,kadapa - 516002Ph: 08562-243355 (O)+91 9030861664 (M)www.fedfina.comANDHRA PRADESHClosedNov 4, 2013 05:46 PMNov 7, 2013 06:13 PMNot AssignedCuddapaApsara CircleNot AssignedNot Assigned12751Bhimeswara RaoGold LoanIT InfrastructureHardwareDesktopIn our Chilakaluripet Branch One CPU Unable to openBhimeswara RaoSatish SirangiRespected Sir, In our Chilakaluripet Branch One CPU Unable to open. CPU Serial No :B111AA059979. We have given complaint to HCL Help desk they have given request No: 8503547782. Please Rectify as soon as possiable.Thanks & Regards,Bhimeswara Rao.Gurram,Branch Manager,FED BANK FINANCIAL SERVICES LIMITED,Door No:7-438,Ground floor, Chowtra center,Chilakaluripet-522616,Mail id:bhimeswara.gurrah@fedfina.com,Mob:9666214074,Off.Ph:08647-253007.ANDHRA PRADESHClosedNov 5, 2013 10:37 AMNov 7, 2013 06:14 PMNot AssignedGUNTURCHILAKALURIPETNot AssignedNot Assigned12752Giriraj ShettarGold LoanIT InfrastructureNetworkMPLS LinkSlow browsing issue reported.J Ram KumarJ Ram KumarSlow browsing issue reported.KARNATAKAClosedNov 5, 2013 10:53 AMNov 6, 2013 05:46 PMAs on 05-11-2013:-Call has been logged with vendor.As on 06-11-2013:-The issue has been resolved by vendor as confirmed by BM, as of now network working fine.NORTH KARNATAKAHARIHARTCLNot Assigned12753Balaji VGold LoanIT InfrastructureHardwareOthersone of the system not workingBalaji VHundigam SrinivasanDear sir , In our Meenambalsalai Branch -1041 one of the system not working.please kindly do the needfull.Thasnks and RegardsBalaji.VJLO-Meenambalsalai Branch-1041chennai-600118.Phone :044-42862299Mobile:9789893005TAMIL NADUClosedNov 5, 2013 10:58 AMNov 7, 2013 05:29 PM05.11.13 - call logged with HCL com No: 850354827407.11.13 - Network cable was damaged asked to check with Admin dept.ChennaiMeenambalsalaiNot AssignedNot Assigned12754K.SelvakumarGold LoanIT InfrastructureHardwarePrinterPrinter ConnectionK.SelvakumarSenthilRespected SirIn Our Branch One Of Our system Printer Connection Not Available.Kindly Rectify .This is for You kind information.Thank You.Warm & RegardsSelvakumar.KJLOParkRoadErodeTAMIL NADUIn ProgressNov 5, 2013 11:36 AMNot AssignederodeErode Park RoadNot AssignedNot Assigned12755NITHYANANDA NAYAK KGold LoanIT InfrastructureHardwareDesktopsystem problemNITHYANANDA NAYAK KJ Ram KumarDear Sir, our one sytem not working , automatically restart at initial stage , we already complaint logged in HCL (8503547637)S L NO: 2121AA153737KARNATAKAClosedNov 5, 2013 11:52 AMNov 6, 2013 05:36 PMAs on 05-11-2013:- Call has been logged with vendor.As on 06-11-2013:-Vendor engg had attended and resolved the issue, as confirmed by the BM.MangaloreKUNDAPURHCL850354763712756Venkata Rama Krishna VemuriGold LoanBusiness ApplicationFinOne LiveColllectionpaise adjustedVenkata Rama Krishna VemuriPradnya PotdarDear Sir,please adjusted paise Gl.fedadp0gl0020472 actual amount: Rs. 77,447.48received amount Rs.77,448.00regardsV.Rama krishnaArundelpet(03008)GunturANDHRA PRADESHClosedNov 5, 2013 12:47 PMNov 5, 2013 12:56 PMNot AssignedGunturArundalpetNot AssignedNot Assigned12757Vinodkumar GangalakhaiahGold LoanIT InfrastructureNetworkBroadband LinkInternet not working in branch.J Ram KumarJ Ram KumarInternet not working in branch.KARNATAKAClosedNov 5, 2013 02:35 PMNov 6, 2013 11:00 AMAs on 05-11-2013:-Call has been logged with vendor, expected the internet restore in hour time as informed by the branch user.As on 05-11-2013:-The internet will be ready after 7:00 pm only as informed by the BSNL authorities.As on 06-11-2013:-The issue has been resolved by vendor.MYSORERAMANAGARABSNLNot Assigned12758Anil KaleOperationsUser AdministrationOthersothersCommon_All (\\192.168.1.2) folder not working asking for ID passwordAnil KaleAmol ChaudhariDear Team, Common_All (\\192.168.1.2) folder not working asking for ID password Thanks Regards Anil KaleMAHARASHTRAClosedNov 5, 2013 03:54 PMNov 5, 2013 05:20 PMput user name and password.MumbaiMumbaiNot AssignedNot Assigned12759Mohan Kumar GudlavalletiGold LoanIT InfrastructureArray SSL VPN IssueOtherFinnOne log in problemMohan Kumar GudlavalletiShraddha PatilDear Sir/ Mam..I'm G.V.L Mohan Kumar - 11754, at the time of openingfinnOne software, it is showing as User already logged in, please look in to this and solve earlyThank You..ANDHRA PRADESHClosedNov 5, 2013 04:10 PMNov 5, 2013 05:16 PMNot AssignedGudivadaS N PuramNot AssignedNot Assigned12760Durga Chandra Sekar BaliGold LoanUser AdministrationID Password ResetGL IDREGD: UNABLE TO LOGIN IN GRADITIMDurga Chandra Sekar BaliShraddha PatilDear Sir/ Madam, In our Seethammadara branch-3050. We JLO and CCA are unable to login in graditim as it is showing user already login message. Please find the details of the JLO and CCA below. JLO ID: 11714 CCA ID:11744Regards,JLO,Seethammadara.ANDHRA PRADESHClosedNov 5, 2013 05:34 PMNov 5, 2013 05:40 PMNot AssignedVisakhapatnamSeethamadharaNot AssignedNot Assigned12761Siva Ganesh PEDIREDLAHuman ResourceUser AdministrationID CreationOthersDeactivationSiva Ganesh PEDIREDLAShraddha PatilDear Team,Pls deactivate all the mail id of the below:11461Devendar ReddyWarm RegardsSiva Ganesh PAsst. Manager-Human ResourcesFedbank Financial Services Ltd.Flat No. 202, #6-2-953,2nd Floor, Krishna Plaza,Khairatabad, Hyderabad- 500004.Tel: 8099935405.www.fedfina.comANDHRA PRADESHClosedNov 5, 2013 05:46 PMNov 5, 2013 06:05 PMNot AssignedHyderabadNot AssignedNot AssignedNot Assigned12762Chandrashekar.H.NGold LoanIT InfrastructureHardwarePrinterPrinter is not working properly.J Ram KumarJ Ram KumarPrinter is not working properly.KARNATAKAIn ProgressNov 5, 2013 06:22 PMNot AssignedAs on 05-11-2013:-Call has been logged with vendor for the resolution.As on 06-11-2013:-Following up with vendor.As on 07-11-2013:-Escalated the call with vendor and the engg will be visiting today.As on 08-11-2013:-Vendor engg had attended and found logic board issue, same is expected to be replaced in 3 working days.As on 11-11-2013:-Escalated and following up with vendor for the resolution.As on 13-11-2013:-Escalated and following up with vendor for the resolution.As on 18-11-2013:-Escalated and following up with vendor for the resolution.As on 20-11-2013:-Escalated and following up with vendor for the resolution.As on 25-11-2013:-Escalated the issue and following up with vendor for the resolutions.As on 28-11-2013:-Escalated the issue and following up with vendor for the resolutions.BANGALORESHAKALESHPURAHCL850355080212763Santhosh AnandhanAdministrationUser AdministrationID CreationOthersKindly request you to creat Graditium ,Finone id and all other related ids for Vedavathi Shetty Emp # 11990 JLO,Koramangala Branch BangaloreSanthosh AnandhanShraddha PatilKindly request you to creat Graditium ,Finone id and all other related ids for Vedavathi Shetty Emp # 11990 JLO,Koramangala Branch Bangalore Employee ID11990D.O.J.05.11.2013First NameVedavathi ShettyMiddle NameLast NameDesignationJLOBranch NameKoramangalaCityBangaloreReporting toArea ManagerGenderFemaleContact Number9972015934Alternate Mail IDvedashetty.shetty@gmail.comDate Of Birth (DD-MM-YYYY)01.06.1985ReagrdsSanthoshKARNATAKAClosedNov 5, 2013 09:03 PMNov 7, 2013 05:25 PMNot AssignedBANGALOREBANGALORENot AssignedNot Assigned12764Chandrashekar.H.NGold LoanBusiness ApplicationFinOne LiveCASfinone & graditeem application is very slowChandrashekar.H.NJ Ram KumarDear sir/madam,business application is very slow both finone and graditeem it nearlytakes 5 minites to login pls do needful in this requrdKARNATAKAClosedNov 6, 2013 10:31 AMNov 6, 2013 05:49 PMAs on 06-11-2013:-Informed to HO IT team to check for the slowness with finnone server if any.As on 06-11-2013:-As of now there is no customer to pledge / check for the finnone user will check and in case of any issue will get back back on the same.BANGALORESHAKALESHPURANot AssignedNot Assigned12765T SaravananGold LoanIT InfrastructureHardwarePrinterPrinter Doesn't WorkT SaravananNot AssignedDear Sir / Madam,The printer is hanging oftenwhile using. and it doesn't print morethan one line.Model : EPSON LQ-300+IIKindly clear the same ASAP.TAMIL NADUIn ProgressNov 6, 2013 10:42 AMNot AssignedNot AssignedMaduraiAnna Nagar-MaduraiNot AssignedNot Assigned12766Rajesh K MGold LoanBusiness ApplicationGold LoanOthersReset Gradatime passwordRajesh K MShraddha PatilDear sir,kindly requesting you that, reset the gradatime password.RegardsRajesh km8550027298KARNATAKAClosedNov 6, 2013 11:23 AMNov 6, 2013 11:55 AMNot AssignedMysoreChannapatnaNot AssignedNot Assigned12767ram kumarInformation TechnologyIT InfrastructureNetworkMPLS LinkLink Down issue of TATA MPLSJ Ram KumarJ Ram KumarLink Down issue of TATA MPLSKARNATAKAClosedNov 6, 2013 11:27 AMNov 6, 2013 05:42 PMAs on 06-11-2013:-Call has been logged with vendor.As on 06-11-2013:-The issue has been resolved by vendor, after replacing the POE.karnatakaRegional Office, BangaloreTCL338oc06111312768Rajesh K MGold LoanUser AdministrationID Password ResetEmail IDRELEASE THE PAYROLE DETAILSRajesh K MShraddha PatilDear sir/madamkindly requesting you that please provide my pay role ID and Password .RegardsRajesh KM8550027298KARNATAKAClosedNov 6, 2013 12:59 PMNov 6, 2013 01:12 PMNot AssignedMysoreChannapatnaNot AssignedNot Assigned12769Senthil Kumar SGold LoanIT InfrastructureHardwareOthersHANKING SYSTEMSenthil Kumar SSenthilDear sir,The server System is theHankingOften,The HCL Registered compliant NO;8503539602senthilkumarTAMIL NADUIn ProgressNov 6, 2013 01:30 PMNot Assigned07.11.13 - call logged with HCLChennaiKarayanchavadiNot AssignedNot Assigned12770Santhosh AnandhanAdministrationUser AdministrationID CreationOthersKindly request you to creat Graditium ,Finone id and all other related ids for Manjunath M Emp # 11991 Appraiser,Halasuru Branch BangaloreSanthosh AnandhanShraddha PatilKindly request you to creat Graditium ,Finone id and all other related ids for Manjunath M Emp # 11991 Appraiser,Halasuru Branch Bangalore Employee ID11991D.O.J.06.11.2013First NameManjunath MMiddle NameLast NameDesignationApprasierBranch NameHaalsuruCityBangaloreReporting toArea ManagerGenderMaleContact Number9945294773Alternate Mail IDmmmanjunath88@gmail.comDate Of Birth (DD-MM-YYYY)13-05-1988RegardsSanthoshKARNATAKAClosedNov 6, 2013 02:29 PMNov 7, 2013 05:22 PMNot AssignedBANGALOREBANGALORENot AssignedNot Assigned12771APPASO PATILGold LoanIT InfrastructureServersOSothersFTP Server not workingAPPASO PATILAmol ChaudhariDear Sir/Madam,Our FTP server not working, Please do the needful.Regards,Appaso PatilJLO - New Panvel branchMAHARASHTRAClosedNov 6, 2013 03:05 PMNov 7, 2013 10:45 AMReset PasswordMumbaiNEW PanvelNot AssignedNot Assigned12772kiran.ashadapuGold LoanIT InfrastructureHardwarePrinterPRINTER ISSUEkiran.ashadapuSatish SirangiDear Sir,Here printer not working properly,due to not properinsertA4 papaer and some times struk the printerso please rectify these problem for daily business purpose as soon as possible.Warm Regards,A.KIRANBRANCH MANAGERHanamkonda,Fedbank Financial Services Ltd,D. No : 3-3-253/2(New), 1st floor,Near: Amrutha theatre, Enugulagadda,Hanamkonda, Warangal (Dist) A.P - 506 001.Tel: 9000910550 / 0870- 2455077.www.fedfina.comANDHRA PRADESHClosedNov 6, 2013 03:11 PMNov 7, 2013 06:15 PMNot AssignedWarangalHanamakondaNot AssignedNot Assigned12773Venkata Rama Krishna VemuriGold LoanBusiness ApplicationFinOne LiveColllectionFINNE RELEASE AMOUNT ADJUSTED NEAREST RUPEEVenkata Rama Krishna VemuriPradnya PotdarDEAR SIRPLEDGE NUMBER RELEASE AMOUNTRECEIVE AMOUNTFEDADP0GL0015406 11,235.07 11,236.00FEDADP0GL000871010,184.7910,184.79ANDHRA PRADESHClosedNov 6, 2013 06:13 PMNov 11, 2013 05:31 PMNot AssignedGunturArundalpetNot AssignedNot Assigned12774SAMEER SHAHDistributionIT InfrastructureDesktop Operating SystemApplication - EmailOut Mail are downloading very slowSAMEER SHAHAmol ChaudhariHi, Out Mail are downloading very slow.MAHARASHTRAClosedNov 7, 2013 09:43 AMNov 7, 2013 02:11 PMNot AssignedPunePuneNot AssignedNot Assigned12775SAMEER SHAHDistributionUser AdministrationOthersothersOutLook Mail are not working properlySAMEER SHAHAmol ChaudhariOutLook Mail are not working properlyMAHARASHTRAClosedNov 7, 2013 09:52 AMNov 9, 2013 06:30 PMNot AssignedPunePuneNot AssignedNot Assigned12776Shijin.C.UOperationsIT InfrastructureHardwareLaptopLaptop is not functioning ProperlyShijin.C.UNot AssignedDear Sir,My Laptop is not functioning properly because unusual sound coimng from my lap top.KIndly rectifyShijin.C.UAOM-CoimbatoreTAMIL NADUIn ProgressNov 7, 2013 10:27 AMNot Assigned07.11.13 - asked to log a complaint @ HCLMADURAIRoamingNot AssignedNot Assigned12777vishalkumar BhatiyaGold LoanUser AdministrationOthersothersCreat Himmatnagar ID in my PCvishalkumar BhatiyaAmol ChaudhariDear Sir,In our Himmatnagar Branch BM is on leave from 6/11/2013 to 13/11/13.Kindly creat HimmatnagarID in my PC.Thanks & Regards,Vishal Bhatiya-CCAHimmatnagar-04003GUJARATClosedNov 7, 2013 11:17 AMNov 7, 2013 05:28 PMConfigured branch Email-ID.HimmatnagarHimmatnagarNot AssignedNot Assigned12778Venkatesh VeeraraghavanGold LoanIT InfrastructureArray SSL VPN IssueHardware ID AuthorizationReg.Hardware ID Authorization.Venkatesh VeeraraghavanShraddha PatilDear Sir/Madam,This is for your kind information that, we are not able to login Array Software in both system of our Triplicane branch. We are able to login only one system (System 1). In another system (System 2), on the time of login its shown "The hardware ID authorization is on. This is the first time you login from this client computer. Please contact your system administrator to approve it." Kindly do the needful as soon as possible.We below mentioned our Triplicane branch employees details for your reference. Emp.Code:10682,Designation: Branch Manager.Emp.Code:11712,Designation: Jewel Loan Officer.Emp.Code:11122,Designation: Cashier cum Appraiser.Warm Regards,.......Venkatesh.VBranch Manager- Triplicane Branch,Fed bank Financial Services Ltd,No.1,Triplicane high road,Mohamadan Central Library Building,Chennai-600 005.Contact No: 044-45567249/9751794513.www.fedfina.comTAMIL NADUClosedNov 7, 2013 12:54 PMNov 7, 2013 01:02 PMNot AssignedCHENNAITriplicaneNot AssignedNot Assigned12779Nageswara RaoGold LoanIT InfrastructureDesktop Operating SystemOthersREG: C.C.A CABIN SYSTEM DECKTOP NOT SHOWING ANY THINGNageswara RaoSatish SirangiDear sir,This is kind informatoion that In our pattabhipuram branch,C.C.A Cabinsystem decktop not showing any thing, i complainedto hcl , Hcl id no:8503557847, Please rectify as early as possible...WARM REGARDSM.CH.NAGESHWARA RAO, BRANCH-MANGER,PATTABHIPURAM BRANCH,FED BANK FINANCIAL SERVICE LTD,#3-11-19/20,1St FLOOR,OLD PATTABHIPURAM,GUNTUR,OFF:0863-2211653,CELL:9951971071.ANDHRA PRADESHClosedNov 7, 2013 01:06 PMNov 16, 2013 04:02 PMNot AssignedGunturPATTABHPIRAMNot AssignedNot Assigned12780Kumara Swamy AppineetiGold LoanBusiness ApplicationGold LoanUser ID UnlockUser id lockedKumara Swamy AppineetiShraddha PatilDear sir/madam, This informing you that Kumaraswamy.A E.Code.11464. Fineone user id showing invalid password. Please give the my password, clear the problem as early as possible. Thanks & RegardsA.KUMARASWAMY,CCA- GOLD LOAN,FEDBANK FINANCIAL SERVICES,D.NO:2-52,ELURU ROAD,Opp.Petrol bunk,HANUMAN JUNCTION.PHONE NOS:08656-242246MOBILE NO:9542999899.ANDHRA PRADESHClosedNov 7, 2013 03:28 PMNov 7, 2013 03:54 PMNot AssignedHanuman junctionHanuman junctionNot AssignedNot Assigned12781ram kumarInformation TechnologyIT InfrastructureNetworkMPLS LinkMPLS Link down at Regional Office, Bangalore.J Ram KumarJ Ram KumarMPLS Link down at Regional Office, Bangalore.KARNATAKAClosedNov 7, 2013 03:54 PMNov 7, 2013 06:32 PMAs on 07-11-2013:-Call has been logged with vendor.As on 07-11-2013:-The Vendor engg had visited and replaced the POE and the link is up and working, identified the electrical earthing issue and the same had been taken up with admin / landlord to resolve the issue.karnatakaRegional Office, BangaloreTCL729oc07111312783Dhananjayulu KoppetyGold LoanIT InfrastructureNetworkMPLS LinkMPLS link is not working properlyITHelpdeskSatish SirangiFinnOne is working very slow in MPLS.this issue occurs on daily basis. please look into this.ANDHRA PRADESHClosedNov 7, 2013 06:06 PMNov 9, 2013 06:28 PMChittoorBhavani nagarNot AssignedNot Assigned12784Venkata Rama Krishna VemuriGold LoanBusiness ApplicationFinOne LiveColllectionfinne one release amount paise adjusted to nearest rupeeVenkata Rama Krishna VemuriPradnya PotdarDEAR SIR,PLEDGE NUMBERRELEASE AMOUNT RECEIVE AMOUNTFEDADP0GL0019449 15,702.5815,703.00FEDADP0GL001961750,547.2650,548.00ANDHRA PRADESHClosedNov 7, 2013 06:14 PMNov 8, 2013 01:45 PMNot AssignedGunturArundalpetNot AssignedNot Assigned12785Karthikeyan VGold LoanIT InfrastructureDesktop Operating SystemOthersRequesting for Manage Engine & Personal Mail Log in not opened - Villivakkam (1002)Karthikeyan VHundigam SrinivasanDear sir, We request you sir, Our Branch Manager personal mailand IT Help Desk Loginare not opening in our branch. He is a new joinee in our branch. So we kindly request you, Please rectify this issue.The below details for your information.Details:Email Server URL-mail.fedfina.comEmail id:-kesavan.a@fedfina.comDefault Password:-25sep-82IT Servicedesk login detailsIT Servicedeskid:- 11973Default Password:-11973Please do the needful.Thanks & Regards,Karthikeyan. V, JLO - 11663Villiakkam Branch (1002)TAMIL NADUClosedNov 8, 2013 10:50 AMNov 8, 2013 06:02 PM09-11-13 - Problem solvedChannaiVilivakamNot AssignedNot Assigned12787Shailesh NalawadeOperationsBusiness ApplicationFinOne LiveOthersSystem Issue--Finnone Production---Excess Accrual Generated for the month of Oct-2013Shailesh NalawadePradnya PotdarDear Team,In the Attached cases Excess accrual generated by system for the month of Oct-2013.Kindly find the attached working for the same.Request you to check and confirm the same at the earliest.With RegardsShailesh Nalawade9819375719/ 9819197054.MAHARASHTRAIn ProgressNov 8, 2013 11:33 AMNot Assignedpending with operationMumbaiHONot AssignedNot Assigned12788Shailesh NalawadeOperationsBusiness ApplicationFinOne LiveOthersSystem Issue--Finnone Production---Less Accrual Generated by sytem for the month of Oct-2013Shailesh NalawadePradnya PotdarDear Team,In the attached cases System Generated Less accrual for the month of Oct-2013.Kindly find the attached accrual working for your reference.Request you to check and confirm the same at the earliest.With RegardsShailesh Nalawade9819375719/ 9819197054.MAHARASHTRAIn ProgressNov 8, 2013 11:37 AMNot Assignedpending with operationMumbaiHONot AssignedNot Assigned12789Shailesh PangerkarOperationsBusiness ApplicationFinOne LiveLMSLending Dump - Require for Next 6 mthShailesh PangerkarPradnya PotdarLending Dump - Require for Next 6 mthMAHARASHTRAClosedNov 8, 2013 11:48 AMNov 14, 2013 12:53 PMNot AssignedMUMBAIKalinaNot AssignedNot Assigned12790Shailesh NalawadeOperationsBusiness ApplicationFinOne LiveOthersRequired Cash Flow for Lap and GL from Finnone Productioned as on dt.31.10.2013Shailesh NalawadePradnya PotdarDear Team,Request you to provide us Cash for LAP and GL from Finnone Production as on dt.31.10.2013.Please do the needful at the earliest.With RegardsShailesh Nalawade9819375719/ 9819197054.MAHARASHTRAClosedNov 8, 2013 11:51 AMNov 20, 2013 11:56 AM8/11/13: working on the sameMumbaiHONot AssignedNot Assigned12791Shailesh NalawadeOperationsBusiness ApplicationFinOne LiveOthersSystem Issue---Accrual not Generated --3 Monthly Scheme.Shailesh NalawadePradnya PotdarDear Team,In the below attached 3 Monthly cases system not generated Accrual for the month of Oct-2013.Request you to check and confirm the same at the earliest.With RegardsShailesh Nalawade9819375719/ 9819197054.MAHARASHTRAIn ProgressNov 8, 2013 12:00 PMNot Assigned8/11/13: issue has been raised with NSELpending with operationMumbaiHONSEL20131108000112793RUPESH NANDVIKARCredit & RiskBusiness ApplicationFinOne LiveCASDeviation removal from system.RUPESH NANDVIKARPradnya PotdarDear Team,We have by mistakenly update below manual deviation in system please remove the same .Deviation Description : ALL-BT OF LOAN OTHER THAN TERM LOAN-RCFApp lD : 23399MAHARASHTRAClosedNov 8, 2013 12:22 PMNov 9, 2013 11:19 AMdoneMUMBAIBKCNot AssignedNot Assigned12794RUPESH NANDVIKARCredit & RiskBusiness ApplicationFinOne LiveCASLAP _ Deviation UpdationRUPESH NANDVIKARPradnya PotdarDear Team, Please find attach approval mail.Please update deviation in system.MAHARASHTRAClosedNov 8, 2013 12:34 PMNov 8, 2013 01:40 PMdoneMUMBAIBKCNot AssignedNot Assigned12795Yesu Raju ParasaGold LoanBusiness ApplicationFinOne LiveGLReset the FinnOne pwdYesu Raju ParasaShraddha PatilDear Sir/Mam.. This is Yesu raju.P - 11571, i have not open my FinnOne id from3 months, due to i have no rights to authorize applications, Now I handover the rights, so please reset my Finnone Password.Thank you..ANDHRA PRADESHClosedNov 8, 2013 12:41 PMNov 11, 2013 11:38 AMNot AssignedVijayawadaGudivadaNot AssignedNot Assigned12796V. RamkumarGold LoanIT InfrastructureHardwareCCTVCCTV not working againV. RamkumarNot AssignedDear Sir,This is for your kind information., in our branch CCTV is not working again., on 5th of November 2013 Honey well engineer came and rectified the error but right from today morning CCTV is not recording again. In the router there is a bee sound coimg., Warm Regards,V. Ram KumarBM | Gold LoanFed bank Financial Services LimitedFirst Floor, 42, Cherry Road, Hasthampatty,Opp: Maari Amman Temple,Salem 636007Tel: 0427 4262570 |98439 22398www.fedfina.comTAMIL NADUIn ProgressNov 8, 2013 12:54 PMNot Assigned09-11-13 - Call logged with HoneywellSalemCherry Road - SalemNot AssignedNot Assigned12797Ganesan Muthusway DHome LoanIT InfrastructureNetworkOthersNet work Problem-RegGanesan Muthusway DNot AssignedDear Team,printer is not working due to network problem. Kindly do the needful. RegardsM.Ganesan, 98944-99701.TAMIL NADUIn ProgressNov 8, 2013 01:26 PMNot AssignedCOIMBATORERoamingNot AssignedNot Assigned12798Karthiga RDistributionIT InfrastructureNetworkOthersPrinter Not connected in my systemKarthiga RNot AssignedteamPrinter Not connected in my systemRegardsKarthiga9025622651TAMIL NADUIn ProgressNov 8, 2013 01:41 PMNot AssignedCoimbatoreRONot AssignedNot Assigned12799Selvakumar K.Car LoanIT InfrastructureNetworkOthersPrinter Not Conncted in mY systemSelvakumar K.Not AssignedTeam,Printer Not Conncted in mY systemRegardsSelvakumar.KTSM-Auto LoanCoimbatore9994765405TAMIL NADUIn ProgressNov 8, 2013 01:54 PMNot AssignedCOIMBATORE-TirupurRoamingNot AssignedNot Assigned12800Prasanna HanchateGold LoanIT InfrastructureNetworkMPLS LinkSlow browsing issue reported from branch.J Ram KumarJ Ram KumarSlow browsing issue reported from branch.KARNATAKAClosedNov 8, 2013 02:15 PMNov 23, 2013 11:58 AMAs on 08-11-2013:-Call has been logged with vendor.As on 08-11-2013:-Taken up with IT team at HO for the link up-gradation w.r.t Haveri Branch MPLS.As on 11-11-2013:-Following up with Team for the up gradation.As on 14-11-2013:-Following up with Team for the link up gradation.As on 18-11-2013:-Following up with Team for the link up gradation.As on 23-11-2013:-Up-gradation will takes place once business requirement is in need as of now only 50% link utilisation observed.Haveri NORTH KARNATAKAP B ROAD - HAVERITCLNot Assigned12801Srinivas Ram PasunutiGold LoanUser AdministrationOthersothersReset Outlook passwordSrinivas Ram PasunutiShraddha PatilDear Team,Reset my outlook password, Outlook not opening.Do the needfull at the earliest..ANDHRA PRADESHClosedNov 8, 2013 02:45 PMNov 8, 2013 03:18 PMNot AssignedWARANGALRoamingNot AssignedNot Assigned12802Vijaykumar KasthuriGold LoanBusiness ApplicationGold LoanUser ID UnlockUnlock the user ID-11031Vijaykumar KasthuriNot AssignedDear team Kindly unlock my id 11031 in graditm. It shows error as user already logged in another system.Kindly do the needful.TAMIL NADUClosedNov 8, 2013 03:05 PMNov 8, 2013 03:31 PMUnlockTIRUPURPalladam RoadNot AssignedNot Assigned12803Venkata Rama Krishna VemuriGold LoanBusiness ApplicationFinOne LiveColllectionFINN ONE RELEASE AMOUNT PAISES ADJUSTED TO NEAREST RUPEEVenkata Rama Krishna VemuriPradnya PotdarDEAR SIR,PLEDGE NUMBER RELEASE AMOUNT RECEIVE AMOUNTFEDADP0GL0020819 20,090.14 20,091.00ANDHRA PRADESHClosedNov 8, 2013 05:52 PMNov 9, 2013 11:18 AMNot AssignedGunturArundalpetNot AssignedNot Assigned12804Santhosh AnandhanAdministrationUser AdministrationID CreationOthersKindly request you to creat Graditium ,Finone id and all other related ids for Anuja MS Emp # 11996 JLO,Mandimohall Branch,Mysore .Santhosh AnandhanShraddha PatilKindly request you to creat Graditium ,Finone id and all other related ids forAnuja MS Emp # 11996 JLO,Mandimohall Branch,Mysore .Employee ID11996D.O.J.08.11.2013First NameAnuja M SMiddle NameLast NameDesignationJLOBranch NameMandimohallaCityMysoreReporting toArea ManagerGenderFemaleContact Number7760223369Alternate Mail IDanujaanil@yahoo.comDate Of Birth (DD-MM-YYYY)10-07-1975RegardsSanthoshKARNATAKAClosedNov 8, 2013 07:56 PMNov 11, 2013 06:50 PMNot AssignedBANGALOREBANGALORENot AssignedNot Assigned12805Shruthi SGold LoanIT InfrastructureHardwareMouseBOTH SYSTEMS MOUSE ARE NOT WORKING PROPERLYShruthi SJ Ram KumarBOTH SYSTEMS MOUSE ARE NOT WORKING PROPERLY.WE HAVE LOGGED COMPLAINT WITH HCL, COMPLAINT NUMBER- 8503564050 & 8503564039.KINDLY DO THE NEEDFUL.KARNATAKAClosedNov 9, 2013 10:34 AMNov 11, 2013 10:08 AMAs on 09-11-2013:-Call has been logged with vendor for the replacement of mouse.As on 09-11-2013:-Both the desktop mouse has been replaced by vendor.BangaloreUdayanagarHCL8503564050 & 850356403912806Mandeep Kalpeshkumar RavalGold LoanUser AdministrationID Password ResetEmail IDemail and gl id password resetMandeep Kalpeshkumar RavalShraddha Patilkindly reset the password of my email and gl id asapregardsGUJARATClosedNov 9, 2013 11:29 AMNov 11, 2013 12:56 PMNot AssignedAHMEDABADGURUKUL ROADNot AssignedNot Assigned12807Srinivasa Rao BondaGold LoanUser AdministrationOthersothersError In GraditiamSrinivasa Rao BondaAmol ChaudhariDear Sir / Madam, While login in graditiam sytstem its showing the error that user is already loged in another system. Please find the below employee ids and enable the same.Details:-11714 JLO - B.Chandra sekhar11744 CCA - B.Srinivasa raoRegards,srinivasANDHRA PRADESHClosedNov 9, 2013 01:39 PMNov 9, 2013 02:22 PMNot AssignedVizagSeethammadharaNot AssignedNot Assigned12808Amar AvulaGold LoanBusiness ApplicationGold LoanUser ID UnlockUNLOCKED MY GL USER IDAmar AvulaPradnya PotdarDear Sir /Madam, Iam Unable To Login To Our GL Application As It Is Showing Error. The User Id Already Logged In Another System.Regards,Amar. AvulaJewel Loan Officer Vinukonda Branch.Fedbank Financial Services Ltd,23-210, 1st Floor,KotiRatnamma Building,Upstairs: Dena bankPalanadu Road,Vinukonda,Guntur,Andhra Pradesh -522647.Land Line: 08646 - 272027,Mobile: +91 9492662789, +91 9985106825.Email :Guntur03029@fedfina.com,Website: www.fedfina.comANDHRA PRADESHClosedNov 9, 2013 02:22 PMNov 11, 2013 11:08 AMNot AssignedGUNTURVINUKONDA BRANCH(03029)Not AssignedNot Assigned12809Shailesh PangerkarOperationsBusiness ApplicationFinOne LiveLMSError Msg : ORA : -00001 Unique ConstraintShailesh PangerkarPradnya PotdarDear Prashant / Vinod We have received many cases regarding above mention error message in Finnone prodcution system. Kindly provide RCA on same.MAHARASHTRAClosedNov 9, 2013 02:22 PMNov 20, 2013 11:58 AMNot AssignedMUMBAIKalinaNot AssignedNot Assigned12810Srinivas VemurlaGold LoanIT InfrastructureNew Asset RequestOthersmouse requiredSrinivas VemurlaSatish SirangiDear Sir/Madam, this is inform you that, our branch two mouse's not working properly, so please provide the new mouse's please do the needful. we have already complaint to the HCL customer care service.HCL customer care service complaint request number is 8503563158Thanks &RegardsSRINIVAS.VBRANCH MANAGERFED BANK FINANCIAL SERVICE LIMITEDA S RAO NAGAR BRANCH9908782481ANDHRA PRADESHClosedNov 9, 2013 02:46 PMNov 12, 2013 09:54 AMNot AssignedHyderabadA S Rao NagarNot AssignedNot Assigned12811Chandrashekar.H.NGold LoanIT InfrastructureNetworkMPLS LinkMPLS slow browsing issue reported.J Ram KumarJ Ram KumarMPLS slow browsing issue reported.KARNATAKAClosedNov 9, 2013 03:11 PMNov 11, 2013 10:06 AMAs on 09-11-2013:-Call has been logged with vendor.As on 09-11-2013:-Issue has been resolved by vendor.BANGALORESHAKALESHPURATCLNot Assigned12812Ramakrishna MasaGold LoanIT InfrastructureArray SSL VPN IssuePassword resetUser ID password requestRamakrishna MasaAmol ChaudhariDear Sir,Please provide MY ARRAY user ID passwor. With my default user ID passwordi am unable to login.ANDHRA PRADESHClosedNov 9, 2013 03:19 PMNov 9, 2013 04:04 PMReset passwordTirupatiBhavaninagarNot AssignedNot Assigned12813Karthikeyan VGold LoanIT InfrastructureNetworkBroadband LinkRegarding TATA Network Connectivity Problem - Arumbakkam (1011)Karthikeyan VAmol ChaudhariDear sir,In Our Arumbakkam Branch has TATA Network Connectivity Problem. So Please do the Needful.Thanks & Regards,Karthikeyan. V,JLO - 11663Villiakkam Branch(1002)TAMIL NADUClosedNov 9, 2013 03:59 PMNov 13, 2013 06:50 PMProblem Resolved.ChannaiVilivakamNot AssignedNot Assigned12814Lakshmi Chaitanya VGold LoanIT InfrastructureDesktop Operating SystemApplicaiton - IERELEASE CARD NOT GENRATEDLakshmi Chaitanya VSatish SirangiDEAR SIR/MADAM, EVERY TIME RELEASE RELEASE CARD NOT GENRATED PLEASE FIND THIS PROMBLEMANDHRA PRADESHClosedNov 9, 2013 05:13 PMNov 12, 2013 09:53 AMNot AssignedGUNTURTENALINot AssignedNot Assigned12815Venkata Rama Krishna VemuriGold LoanBusiness ApplicationFinOne LiveColllectionfinnone release amount paise adjusted to nearest rupeesVenkata Rama Krishna VemuriPradnya PotdarDEAR SIR,PLEDGE NUMBERRELEASE AMOUNT RECEIVE AMOUNTFEDADP0GL0014269 41,208.22 41,209.00ANDHRA PRADESHClosedNov 9, 2013 06:08 PMNov 11, 2013 01:41 PMNot AssignedGunturArundalpetNot AssignedNot Assigned12816Rajesh K MGold LoanIT InfrastructureArray SSL VPN IssuePassword resetRESET ARRAY PASSWORDRajesh K MShraddha PatilDear sir,kindly requesting you that please reset my Array password, my Em code is 11941.RegardsRajesh KM8550027298KARNATAKAClosedNov 11, 2013 09:57 AMNov 11, 2013 10:59 AMNot AssignedMysoreChannapatnaNot AssignedNot Assigned12817Kishor S. MudliarOperationsUser AdministrationOthersothersReset Mail PasswordKishor S. MudliarShraddha PatilDear Team,Kindly reset my mail password and confirm. My email id kishor.mudaliar@fedfina.com (Emp Code 10344)Thanks Kishor MudaliarTAMIL NADUClosedNov 11, 2013 10:26 AMNov 11, 2013 10:54 AMNot AssignedCHENNAIRoamingNot AssignedNot Assigned12818Raja SGold LoanUser AdministrationID CreationOthersArray ID Creation Request - regRaja SShraddha PatilDear Sir, Kindly create Array ID password in system -1( BM & CCA) and system - 2 (CCA)TAMIL NADUClosedNov 11, 2013 10:35 AMNov 11, 2013 10:57 AMNot AssignedTIRUPURDHARAPURAM ROADNot AssignedNot Assigned12819RUPESH NANDVIKARCredit & RiskBusiness ApplicationFinOne LiveCASDeviation updationRUPESH NANDVIKARPradnya PotdarDear Team,Kindly update deviaton in system.Also find attached approval mail.MAHARASHTRAClosedNov 11, 2013 11:57 AMNov 11, 2013 02:36 PMapproval mail missing, waiting for the same.updation doneMUMBAIBKCNot AssignedNot Assigned12820Yesu Raju ParasaGold LoanBusiness ApplicationFinOne LiveGLCouldnot login FinnOneYesu Raju ParasaShraddha PatilDear Sir/Mam..In finnOne my ID is not working, with reset password. There is same issue is rised again. kindly resolve.Thank you..ANDHRA PRADESHClosedNov 11, 2013 12:10 PMNov 11, 2013 12:21 PMNot AssignedVijayawadaGudivadaNot AssignedNot Assigned12821T Phani KumarGold LoanIT InfrastructureHardwareUPSups board failedT Phani KumarSatish SirangiDear sir/madam,in our branch ups failer (high voltage )in this time systems was blocked ,we are inform to call based only.this is kindly inform to you sir.RegardsT.PHANIKUMARBMREPALLEPH-9640368022ANDHRA PRADESHClosedNov 11, 2013 12:30 PMNov 12, 2013 09:53 AMNot AssignedGUNTURREPALLENot AssignedNot Assigned12822Purvi DodiyaGold LoanBusiness ApplicationGold LoanOthersCCTV ERROR SCREENSHOTPurvi DodiyaAmol ChaudhariRespected Sir/ Madam,KIndly find the Attachment of CCTV Error Screenshot.Please do the needful as soon as possible.GUJARATClosedNov 11, 2013 02:07 PMNov 15, 2013 03:38 PMSecurity issue resolved.AhmedabadGurukul RoadNot AssignedNot Assigned12823RUPESH NANDVIKARCredit & RiskBusiness ApplicationFinOne LiveCASLAP_ CAM report issue .RUPESH NANDVIKARPradnya PotdarDear Team,In CAM report FOIR showing as "0". Please refer attached screen shot.App ID : 21290MAHARASHTRAClosedNov 11, 2013 02:53 PMNov 13, 2013 01:02 PM11/11/13:- call has been logged with vendor.13/11/13:- problem resolvedMUMBAIBKCNot AssignedNot Assigned12824Manasa V JantiGold LoanIT InfrastructureNetworkMPLS Linkmpls slow browsing reported from branch.J Ram KumarJ Ram Kumarmpls slow browsing reported from branch.KARNATAKAClosedNov 11, 2013 03:47 PMNov 12, 2013 06:18 PMAs on 11-11-2013:-Call has been logged with vendor.As on 12-11-2013:-The issue has been resolved by vendor as confirmed by BM.BangaloreBasaveshwarnagarTCL1384oc11111312825Vijaykumar KasthuriGold LoanIT InfrastructureHardwareCCTVCCTV not fixed in the safe roomVijaykumar KasthuriSenthilDear team , In our branch CCTV camera has not fixed in safe room. Kindly rectify the issue.TAMIL NADUClosedNov 11, 2013 03:55 PMNov 27, 2013 02:56 PMProblem not resolved.TIRUPURPalladam RoadNot AssignedNot Assigned12826Prabhu MylsamyGold LoanIT InfrastructureHardwareCCTVRequest to installed CCTV in strong roomPrabhu MylsamyAmol ChaudhariDear sir/madam,For your kind inforamtion, we don't have CCTV camera in strong Room, so kindly make arrangement for install in strong room.Regards,Prabhu M,Branch Manager,Saibabacolony,Coimbatore,9003342380.TAMIL NADUClosedNov 11, 2013 04:17 PMNov 20, 2013 06:14 PMProblem not resolve.Change the CCTV camera.CoimbatoreSai Baba ColonyNot AssignedNot Assigned12827V.Theertheswara PrasathGold LoanIT InfrastructureHardwareCCTVRegs- CCTV installV.Theertheswara PrasathSenthilDear Sir, Kindly install cctvin srong room asap.Thanks and RegardsV PrasathBmTAMIL NADUClosedNov 11, 2013 04:18 PMNov 27, 2013 02:56 PMProblem is not resolvedCoimbatoreKavundampalayamNot AssignedNot Assigned12828Maheshwari DGold LoanIT InfrastructureHardwareCCTVinstallation of cctv at inside saferoom request forMaheshwari DSenthilDear Sir, This is inform you that inner portion of the safe room at our branch is opreating without CCTV CAMERA . it is therefore requseted to kindly arrange for fixing the camera at the earliest.Thanking you,Thanks & RegardsD.Maheswari Branch Manager - P.N.Pudur BranchFedBank Financial Services Ltd (OPP) Raja Rajeshwari kalyana Mandapam, 166, AAARR Complex 1st Floor, Maruthamalai Main Road,P.N.Pudur Coimbatore-641041 Ph.NO :0422-4223485.Mobile: 09489764064TAMIL NADUClosedNov 11, 2013 05:27 PMNov 27, 2013 02:56 PMProblem not resolve.CoimbatoreP N PudurNot AssignedNot Assigned12829RUPESH NANDVIKARCredit & RiskBusiness ApplicationFinOne LiveCASNew requirement _Compounding Interest Functionality in FinnOne.RUPESH NANDVIKARPradnya PotdarDear Vinod,As discussed, please find attached document. In case of any further clarification required please confirm.MAHARASHTRAClosedNov 11, 2013 06:24 PMNov 20, 2013 11:59 AMNot AssignedMUMBAIBKCNot AssignedNot Assigned12830Prasad K CGold LoanIT InfrastructureArray SSL VPN IssuePassword resetRESET PASSWORD - 10315 - PRASAD KCPrasad K CShraddha PatilDEAR SIR,KINDLY RESET ARRAY NETWORK PASSWORD AND DO THE NEEDFUL.PRASAD KCBRANCH MANAGERK R PURAM.KARNATAKAClosedNov 11, 2013 06:28 PMNov 11, 2013 06:45 PMNot AssignedBANGALOREK R PURAMNot AssignedNot Assigned12831Venkata Rama Krishna VemuriGold LoanBusiness ApplicationFinOne LiveBRSfinn one release amount piases adjusted to nearest rupeeVenkata Rama Krishna VemuriPradnya PotdarDEAR SIR,PLEDGE NUMBER : FEDADP0GL0011296RELEASE AMOUNT:21290.85RECEIVE AMOUNT : 21291.00ANDHRA PRADESHClosedNov 11, 2013 06:32 PMNov 11, 2013 06:43 PMNot AssignedGunturArundalpetNot AssignedNot Assigned12832Venu MadhavGold LoanIT InfrastructureHardwareDesktopnet is not coming for pcVenu MadhavSatish SirangiDear Sir, At our bapatla branch(3010) pc with Sr. No. A111AA031811 is having a net problem. we have made complaint in the HCL help desk with complaint number 8503568002.RegardsT.Venu MadhavManager-BapatlaFed Bank Financial Services Ltd..1st Floor,D.No:6-6-2/34,G.B.C Road, Opp Old Bus Stand,Bapatla.Pin-522101Ph.9297151410Land:08643-220332ANDHRA PRADESHClosedNov 11, 2013 06:55 PMNov 16, 2013 04:01 PMNot AssignedGUNTURbapatlaNot AssignedNot Assigned12833Shanmuga Sundaram.GGold LoanIT InfrastructureHardwareCCTVCCTV not installed in strong roomShanmuga Sundaram.GSenthilDear Sir/Madam, CCTV not installed in strong room, Kindly do the needful.G.Shanmuga SundaramBranch Manager-Ramakrishnapuram Branch.Fed bank Financial Services LimitedBranch Office, E-1 Sathy Road,Ramakrishnapuram, Ganapathy,Coimbatore-641 006, Tel:- 0422-4280037CTRL + Click to follow link">www.fedfina.comTAMIL NADUClosedNov 11, 2013 06:59 PMNov 27, 2013 02:56 PMNot AssignedCOIMBATORERamakrishnapuramNot AssignedNot Assigned12834Senthil Murugan.PGold LoanIT InfrastructureDesktop Operating SystemNew User Desktop configurationRe: Could Not Log on WindowsSenthil Murugan.PAmol ChaudhariDear Team, In P.N.Road branch second system could not log on windows .......System shows user ID and Password is Incorrect...Branch= P.N.RoadContact No= 0421-4323485Regards..Senthil Murugan.PTAMIL NADUClosedNov 12, 2013 10:02 AMNov 15, 2013 02:28 PMReset passwordTIRUPURPN ROADNot AssignedNot Assigned12835Biju PbCar LoanIT InfrastructureDesktop Operating SystemApplication - EmailEmail password reset required for biju.pb@fedfina.comBiju PbAmol ChaudhariKARNATAKAClosedNov 12, 2013 10:23 AMNov 14, 2013 11:53 AMReset PasswordBANGALORERoamingNot AssignedNot Assigned12836Nishad K GAuditUser AdministrationOthersothersoutlook express not working properlyNishad K GAmol ChaudhariDear Sir,outlook express not working properlyThanks and RegardsNISHAD KG9585946048TAMIL NADUClosedNov 12, 2013 10:23 AMNov 14, 2013 02:25 PMReset PasswordCoimbatoreRONot AssignedNot Assigned12838Raghu MGold LoanIT InfrastructureArray SSL VPN IssuePassword resetReset Password in both the systems (system -1, and system 2)Raghu MAmol ChaudhariReset Password in System 1 and System 2, ID - 11843ID - 11035ID - 11512ID - 10315KARNATAKAClosedNov 12, 2013 10:46 AMNov 15, 2013 01:39 PMNot AssignedBangaloreKammanahalliNot AssignedNot Assigned12839Srinivas VemurlaGold LoanIT InfrastructureDesktop Operating SystemApplication - Emailrequest for provide the bm mail id passwordSrinivas VemurlaAmol ChaudhariDear Sir/Madam, it is kindly inform you that in this as rao nagar branch id and password was blocked forBM mail id.so please provide the password for this. please do the needful.thanks & regardsv.srinivas(bm)as rao nagar branchhyderabadANDHRA PRADESHClosedNov 12, 2013 11:12 AMNov 15, 2013 02:31 PMResolved.HyderabadA S Rao NagarNot AssignedNot Assigned12840Amar AvulaGold LoanUser AdministrationID Password ResetEmail IDOur Branch Mail id Password Reset .Amar AvulaAmol ChaudhariDear sir /madam, I am unable to Login In "Post Master "our Branch Mail id Password Reset . Mail id : guntur03029@fedfina.com.Thanks & RegadsAvula.Amar (11004),Jewel Loan Officer,Vinukonda Branch,Mobile : 9492662789ANDHRA PRADESHClosedNov 12, 2013 11:18 AMNov 14, 2013 11:48 AMReset PasswordGUNTURVINUKONDA BRANCH(03029)Not AssignedNot Assigned12841Shibu T VAuditIT InfrastructureDesktop Operating SystemApplication - EmailPassword ResetShibu T VAmol ChaudhariDear Sir/Madam,Please reset my mail password.Name : Shibu T VEmp Id : 10704Email : shibu.tv@fedfina.comRegards,Shibu T V,Audit Assistant,Bangalore, Karnataka.KARNATAKAClosedNov 12, 2013 11:23 AMNov 14, 2013 02:55 PMReset PasswordBangaloreRoamingNot AssignedNot Assigned12842Vinay NakasheOperationsUser AdministrationID Password ResetEmail IDOutlook password resetVinay NakasheAmol ChaudhariKindly arrange to resetpassword for Outlookmail on priority basis.MAHARASHTRAClosedNov 12, 2013 11:23 AMNov 14, 2013 01:56 PMReset PasswordMUMBAIRoamingNot AssignedNot Assigned12843BUDDHADEV BOSEDistributionIT InfrastructureNetworkOthersnetwork password askingBUDDHADEV BOSEAmol ChaudhariEnter Network Password problemWEST BENGALClosedNov 12, 2013 11:24 AMNov 14, 2013 11:55 AMReset Password.KOLKATARoamingNot AssignedNot Assigned12844Vijaykumar KasthuriGold LoanUser AdministrationID Password ResetEmail IDReset password for tirupur01024@fedfina.comVijaykumar KasthuriAmol ChaudhariDear sir, Kindly reset password of tirupur01024@fedfina.com.Windows live mail cant access existing password.Kindly do the needful.TAMIL NADUClosedNov 12, 2013 11:32 AMNov 14, 2013 01:57 PMReset Password.TIRUPURPalladam RoadNot AssignedNot Assigned12845Manikandan BGold LoanUser AdministrationOthersotherswindows live mail not able to access the mailManikandan BAmol ChaudhariDear sir/madam, this mail is regarding , we did not able to access the mail in windows live mail ,simply asking the pop up , so pls do need fullTAMIL NADUClosedNov 12, 2013 11:35 AMNov 14, 2013 02:29 PMReset the passwordTirupurKumaran RoadNot AssignedNot Assigned12846SaiduluGold LoanBusiness ApplicationFinOne LiveOthersregarding reset posswordSaiduluSatish Sirangii forget my possword please reset of AD011140ANDHRA PRADESHClosedNov 12, 2013 11:37 AMNov 13, 2013 03:04 PMNot AssignedHYDERABADRoamingNot AssignedNot Assigned12847K.RasuGold LoanUser AdministrationID Password ResetEmail IDReg-Sankagiri Branch mail ID Password is showing incoerrectK.RasuAmol ChaudhariDear Sir, Good Morning Our Sankagiri Branch mail ID Password is showing incoerrect .So Kindly need correct password as soon as possible.Thanks & RegardsRasu.KBranch Manager-Sankagiri BranchFedbank Financial Services LtdNo:168,1st Floor,SF.No:378/4Ponnusamy Gounder complexThiruchengode Main RoadSankagiri-637301Contact No:04283-242477Mobile No:9976653638Email:k.rasu@fedfina.comTAMIL NADUClosedNov 12, 2013 11:57 AMNov 14, 2013 12:07 PMReset PasswordSalemSankagiriNot AssignedNot Assigned12848Anuja M SGold LoanIT InfrastructureArray SSL VPN IssueOthercon't login an arraysAnuja M SPradnya Potdarplease clear this issue as soon as poisibleanuja m s jlomandimohalla branch,ph:7760223369KARNATAKAClosedNov 12, 2013 12:02 PMNov 14, 2013 12:53 PMNot AssignedMysoreMandimohallaNot AssignedNot Assigned12849Girish Kumar DesuGold LoanUser AdministrationOthersothersunable to send/ receive mails in Windows live mail(girish.desu@fedfina.com)Girish Kumar DesuAmol ChaudhariDear Sir, iam (girish.desu@fedfina.com) unable to receive/send mailsdue to password expire. when iam chageing password system showing incorrect password. So please reset my mail password as early as possible.Thanks & Regards,Girish Kumar.D(BM)ANDHRA PRADESHClosedNov 12, 2013 12:14 PMNov 14, 2013 11:59 AMReset Password.HYDERABADMALKAJGIRINot AssignedNot Assigned12850kiran.ashadapuGold LoanUser AdministrationID Password ResetEmail IDPlease reset the BM Mail password,due to forgot the password.kiran.ashadapuAmol ChaudhariDear sir/madam, Please reset the BM Mail password,due to forgot the password.Regards, Kiran ashadapu0870-2455077Kiran.ashadapu@fedfina.comANDHRA PRADESHClosedNov 12, 2013 12:25 PMNov 14, 2013 02:32 PMReset PasswordWarangalHanamakondaNot AssignedNot Assigned12851Rama Koteswara RaoGold LoanUser AdministrationID Password ResetEmail IDRegarding branch mail pass wordRama Koteswara RaoAmol ChaudhariDear sir/madam,Unfortunately I for gotten the branch mail id pass word. So kindly provide the branch mail pass word. as early as possible.Thanks & RegardsP.RAMA KOTESWARA RAO,JLO - GOLD LOAN,FEDBANK FINANCIAL SERVICES,D.NO:2-52,ELURU ROAD,Opp.Petrol bunk,HANUMAN JUNCTION.PHONE NOS:08656-242246MOBILE NO:9908499498.ANDHRA PRADESHClosedNov 12, 2013 12:59 PMNov 14, 2013 03:04 PMReset PasswordVijayawadaHanuman JunctionNot AssignedNot Assigned12852Ramesh AtyamGold LoanUser AdministrationOthersothersmail password reset - regRamesh AtyamAmol ChaudhariDear team , In our branch mail ID - vizag03044@fedfina.com while log in to te mail asking for password autherization .Kindly reset mail password as soon as possible . Thanking you sir,ANDHRA PRADESHClosedNov 12, 2013 01:03 PMNov 15, 2013 02:23 PMDoneVisakhapatnamOld GajuwakaNot AssignedNot Assigned12853Yesu Raju ParasaGold LoanIT InfrastructureNetworkOthersMicrosoft office outlook & Windows live mail not workingYesu Raju ParasaAmol ChaudhariDear Sir/Mam..In our branch Microsoft office outlook & Windows live mail not working from 2 hours, already entered passowrd but system always asking user Id & password. kindly resolve the problem.Thank You..ANDHRA PRADESHClosedNov 12, 2013 01:03 PMNov 14, 2013 01:55 PMReset PasswordVijayawadaGudivadaNot AssignedNot Assigned12854Rama Koteswara RaoGold LoanUser AdministrationID Password ResetEmail IDRegarding branch mail pass wordRama Koteswara RaoAmol ChaudhariDear sir/madam,Unfortunately I for gotten the branch mail id pass word. So kindly provide the branch mail pass word. as early as possible.Thanks & RegardsP.RAMA KOTESWARA RAO,JLO - GOLD LOAN,FEDBANK FINANCIAL SERVICES,D.NO:2-52,ELURU ROAD,Opp.Petrol bunk,HANUMAN JUNCTION.PHONE NOS:08656-242246MOBILE NO:9542999899.ANDHRA PRADESHClosedNov 12, 2013 01:10 PMNov 14, 2013 03:13 PMReset Password.VijayawadaHanuman JunctionNot AssignedNot Assigned12855Venkata Rao KonikineniGold LoanIT InfrastructureHardwarePrinterPRINTER PROBLEM FROM NARASARAOPET-3016Venkata Rao KonikineniSatish SirangiDEAR TEAM,IN OUR NARASARAOPET BRANCH WE ARE FACING PRINTER PROBLEM .SO PLEASE TAKE ACTION IMEDIATLY.REGADS,K.VENKATARAO8099993661;08647220131ANDHRA PRADESHClosedNov 12, 2013 01:49 PMNov 14, 2013 03:50 PM13-11-2013 :logged the issue with epsonGunturNarasaraopetNot AssignedNot Assigned12856T Phani KumarGold LoanBusiness ApplicationGold LoanUser ID Unlockuser id lockT Phani KumarPradnya PotdarDear sir,user id was locked user id-10660RegardsT.Phanikumarfed bankRepallePh-9640368022ANDHRA PRADESHClosedNov 12, 2013 02:09 PMNov 14, 2013 12:53 PMNot AssignedGUNTURREPALLENot AssignedNot Assigned12857Kavitha Sureshrao KasaragodGold LoanIT InfrastructureArray SSL VPN IssuePassword resetPASSWORD RESET- karnataka-helpdesk@fedfina.comKavitha Sureshrao KasaragodAmol ChaudhariDear Sir, My mail ID is not working. And want to Password Reset.Details given below.Mail ID: karnataka-helpdesk@fedfina.comLink using= http://172.16.103.37/KARNATAKAClosedNov 12, 2013 02:36 PMNov 14, 2013 02:30 PMReset PasswordBANGALOREJAYANAGARNot AssignedNot Assigned12858Aswatha Narayana TGold LoanIT InfrastructureNetworkMPLS LinkLink down issue reported from branch.J Ram KumarJ Ram KumarLink down issue reported from branch.KARNATAKAClosedNov 12, 2013 02:48 PMNov 12, 2013 06:21 PMAs on 12-11-2013:-Call has been logged with vendor.As on 12-11-2013:-The issue has been resolved by vendor as confirmed by vendor.BangaloreSulthanapalyaTCL729oc12111312859Sriramaiah MudraboyinaGold LoanIT InfrastructureHardwareOthersBRANCH MAIL ID AND BM MAIL ID PASSWORD NOT CORRECTSriramaiah MudraboyinaAmol ChaudhariDEAR SIR,WHEN WE ARE LOGIN MY (BM)ID AND BRANCH MAIL ID ,IT SHOWES PASSWORD IS NOT CORRECT,SO PLEASE PROVIDE NEW PASSWORD THANKS & REGARDSM.SRIRAMAIAHBRANCH MANAGERMACHILIPATNAMP.NO 08672-224040ANDHRA PRADESHClosedNov 12, 2013 02:52 PMNov 14, 2013 02:15 PMReset PasswordVijayawadaMachilipatnamNot AssignedNot Assigned12860Sekar NGold LoanIT InfrastructureDesktop Operating SystemApplication - EmailEmail Releated IssueSekar NAmol ChaudhariDear sir/madam,Here Email not runing properly we can't received and send any mailtoday morning 11'o clock onwads. so please rectify as earlier.TAMIL NADUClosedNov 12, 2013 03:19 PMNov 14, 2013 02:58 PMReset PasswordChennaiPallavaramNot AssignedNot Assigned12861Naveen Kumar ChettyGold LoanIT InfrastructureHardwareOthersforget email passwordNaveen Kumar ChettyAmol ChaudhariDear sir,I forgeted my password kindly activate my password.user name: naveenkumar.chetty@fedfina.comold password:14dec-85warm regardsNaveen Kumar.CB.Mchittoor sundarayyar streetcell 8341104522ANDHRA PRADESHClosedNov 12, 2013 03:29 PMNov 14, 2013 02:27 PMReset PasswordTirupatiChitoorNot AssignedNot Assigned12862N Lokesh NethulaGold LoanIT InfrastructureHardwareOthersforgeted my passwordN Lokesh NethulaAmol ChaudhariDear sir,I forgeted my password kindly activate my password.user name: naveenkumar.chetty@fedfina.comold password:14dec-85warm regardsNaveen Kumar.CB.Mchittoor sundarayyar streetcell 8341104522ANDHRA PRADESHClosedNov 12, 2013 03:33 PMNov 14, 2013 02:27 PMReset PasswordChittoorSundarayyar StreetNot AssignedNot Assigned12863RUPESH NANDVIKARCredit & RiskBusiness ApplicationFinOne LiveCASLAP _ Case is not showing in Reject review.RUPESH NANDVIKARPradnya PotdarDear Team, We have reject below case in system but same is not showing in Reject review.please look into the same.App ID : 16676 Branch : Pune.MAHARASHTRAClosedNov 12, 2013 03:52 PMNov 13, 2013 04:56 PMissue has been raised with NSELproblem resolvedMUMBAIBKCNSEL20131113000212864Sankar Srinivas PeriGold LoanUser AdministrationOthersothersPassword ResetSankar Srinivas PeriAmol ChaudhariDear Sir / Madam, Kindly reset my office mail password we are unable to access my mail today. As its showing incorrect password.Mail : - vizag03036@fedfina.comRegards,Sankar Srinivas11599ANDHRA PRADESHClosedNov 12, 2013 04:23 PMNov 15, 2013 10:13 AMReset PasswordVisakhapatnamDondaparthiNot AssignedNot Assigned12865Kemparaju MGold LoanIT InfrastructureNetworkOthersBranch mail is not workingKemparaju MAmol ChaudhariDear sir,Kindly i am requesting to you that ramanagara branch mail id is not receiving any mail, please help us soon.Regards,Kemparaju MBranch ManagerRamanagara,KARNATAKAClosedNov 12, 2013 04:25 PMNov 14, 2013 02:31 PMReset PasswordMysoreBidadiNot AssignedNot Assigned12866Laxmi S PatilGold LoanIT InfrastructureNetworkMPLS LinkLink Down issue reported from branchJ Ram KumarJ Ram KumarLink Down issue reported from branchKARNATAKAClosedNov 12, 2013 05:02 PMNov 12, 2013 05:03 PMAs on 12-11-2013:-The issue has been resolved by the vendor, as confirmed by the BM.BANGALOREKammanahalliTCL733oc12111312867Tarunesh MaharshiCar LoanUser AdministrationID Password ResetEmail IDReset Outlook passwordTarunesh MaharshiAmol ChaudhariDear Team,Please reset my outlook password.Regards,Tarunesh MaharshiJaipurM-9314006325RAJASTHANClosedNov 12, 2013 05:21 PMNov 14, 2013 02:40 PMReset PasswordJAIPURJAIPURNot AssignedNot Assigned12868Retheesh P SGold LoanIT InfrastructureArray SSL VPN IssueHardware ID AuthorizationHARDWARE ID AUTHORISATION-EMP ID 11009/SULTHANPALAYA/BANGALORERetheesh P SAmol ChaudhariDear Sir/ MadamPlease authorise my employee id in the systemEmp:Id:11990With RegardsRetheesh.P.SB.MSulthanpalyaKARNATAKAClosedNov 12, 2013 05:40 PMNov 15, 2013 10:22 AMAuthorized.BangaloreSultanpalyaNot AssignedNot Assigned12869Gopalakrishna PGold LoanIT InfrastructureHardwareLaptopDisplay issue reported by user.J Ram KumarJ Ram KumarDisplay issue reported by user.KARNATAKAIn ProgressNov 12, 2013 05:54 PMNot AssignedAs on 12-11-2013:-Call has been logged with vendor.As on 13-11-2013:-Vendor engg had visited and found there was BIOS password set for the netbook, user has to get the password resetted to proceed further.As on 18-11-2013:-Escalated call with vendor for support.As on 20-11-2013:-Escalated the call with Account manager in vendor support (Wipro).As on 22-11-2013:-Vendor(Wipro) had provided quote for the requested details.As on 25-11-2013:-User confirmation awaited for placing the PO with vendor to resolve the issue.BangaloreNAWipro100483343912870Manikandan BGold LoanUser AdministrationOthersothersnot able to login the array for cca idManikandan BAmol ChaudhariDear sir,madam This mail is regarding , CCA ID -11032-NAME-Geetha, not able to login the array , so pls do need fullTAMIL NADUClosedNov 13, 2013 10:04 AMNov 15, 2013 02:21 PMNot AssignedTirupurKumaran RoadNot AssignedNot Assigned12871Anthony DavidGold LoanIT InfrastructureDesktop Operating SystemApplicaiton - IELoading Java Applet Failed.J Ram KumarJ Ram KumarLoading Java Applet Failed.KARNATAKAClosedNov 13, 2013 10:16 AMNov 13, 2013 04:44 PMAs on 13-11-2013:-Steps has been sent through mail, user will do the settings and check and confirm.As on 13-11-2013:-The issue has been resolved after making the IE settings / Java Settings.HASSANBELURNot AssignedNot Assigned12872Anil Kumar GrandhiGold LoanUser AdministrationID Password ResetEmail IDREGARDING FOR EMAIL PASSWORDAnil Kumar GrandhiAmol ChaudhariDear Sir,for your kind information our trunk ropad branch(03055) Email was not working from yesterday evening.We enteded the pasaword it is also showing please type your password.i request you to sir kindly change password of trunk road branch.Branch E-mail id:ongole03055@fedina.com.Branch phone number:08592-280177.Thanks & RegardsG.ANIL KUMAR,BM-GOLD LOAN, FEDBANK FINANCIAL SERVICES,H.NO:37-1-405, FIRST FLOOR,BESIDE IDBI BANK, BHAGYA NAGAR,TRUNK ROAD ONGOLE-523002.PHONE NOS:08592-280177MOBILE NO: 9542436714WWW.FEDFINA.COMANDHRA PRADESHClosedNov 13, 2013 10:22 AMNov 14, 2013 11:49 AMReset PasswordVijayawadaAjit Singh NagarNot AssignedNot Assigned12873Prabhu MylsamyGold LoanBusiness ApplicationGold LoanOthersREG: Mail not Received properlyPrabhu MylsamyAmol ChaudhariDear sir/madam,For your kind inforamtion, from yesterday onwords mail is not working properly , a single mail is not recieved to our concern mail so kindly rectify this error as soon as possible.Warm Regards,Prabhu M,Branch Manager,FedBank Financial Service Ltd.,499-C N.S.R Road,Saibabacolony, Coimbatore-641 011,Tel:0422-4382186/9003342380,www.fedfina.comI CAN TAMIL NADUClosedNov 13, 2013 10:24 AMNov 15, 2013 02:27 PMDoneCoimbatoreSai Baba ColonyNot AssignedNot Assigned12874Lakshmi Chaitanya VGold LoanUser AdministrationID Password ResetEmail IDID Password resetLakshmi Chaitanya VAmol ChaudhariDear sir/madam, please provide password to my e-mail idANDHRA PRADESHClosedNov 13, 2013 10:35 AMNov 14, 2013 02:33 PMReset PasswordGUNTURTENALINot AssignedNot Assigned12875Vishnu SharmaDistributionIT InfrastructureArray SSL VPN IssuePassword resetreset out look passwordVishnu SharmaAmol ChaudhariPlease reset outlook password.regardsVishnu 9549333337RAJASTHANClosedNov 13, 2013 10:42 AMNov 14, 2013 02:36 PMReset PasswordJaipurJaipurNot AssignedNot Assigned12876R.B.N.P.S.KrishnaGold LoanIT InfrastructureDesktop Operating SystemOthersForget Branch mail Password (Windows live mail)R.B.N.P.S.KrishnaAmol ChaudhariDear sir, We are here by informing that forget windows live mail password. Mail id:vijaywada03018@fedfina.com Please do needfull.RegardK.saikrishna,Jlo,9912929612.ANDHRA PRADESHClosedNov 13, 2013 10:51 AMNov 15, 2013 02:24 PMDoneGunturPattabhipuramNot AssignedNot Assigned12877Senthil Murugan.PGold LoanIT InfrastructureDesktop Operating SystemOthersRe:Outlook Could Not OpenSenthil Murugan.PJ Ram KumarDear Sir,Outlook mail could not openedTAMIL NADUClosedNov 13, 2013 11:13 AMNov 18, 2013 11:41 AMAs on 13-11-2013:-Tried to repair, MSO, Tried to get last know good configuration from windows.As on 13-11-2013:-Put for windows repair.AS on 14-11-2013:-User will call back once free ( when customer not at branch).As on 16-11-2013:-The issue has been resolved.TIRUPURPN ROADNot AssignedNot Assigned12878Sachin IngaleHome LoanUser AdministrationID Password ResetEmail IDpassword problemSachin IngaleAmol Chaudharipassword problemMAHARASHTRAClosedNov 13, 2013 11:21 AMNov 15, 2013 02:27 PMReset Password.PUNEPUNENot AssignedNot Assigned12879SAMEER SHAHDistributionIT InfrastructureHardwareDesktopPune PC are very slowSAMEER SHAHAmol ChaudhariDear Team, In Pune Location 2 PC performacne is very slow, SO/SSO cannot even login in HRMS for attendance, each person is taking min 10 mins to login AND LOG OUT.PC - Vijay Giri (Next to Printer)PC - Sachin Ingale & PriyaRegards, Sameer ShahMAHARASHTRAClosedNov 13, 2013 11:21 AMNov 20, 2013 06:02 PMResolvedPunePuneNot AssignedNot Assigned12880Sachin IngaleHome LoanIT InfrastructureHardwareKeyboardkeyborad printer and scannerSachin IngaleAmol Chaudharisome keysof keyboard are not working properly and printer and scanner is not working on pcMAHARASHTRAClosedNov 13, 2013 11:25 AMNov 20, 2013 06:03 PMproblem resolvedPUNEPUNENot AssignedNot Assigned12881Chandra GGold LoanIT InfrastructureDesktop Operating SystemApplication - EmailPASSWORD RESET REQUIRED FOR THE MAIL ID mysore02036@fedfina.comChandra GAmol ChaudhariDear Sir/Madam,PASSWORD RESET REQUIRED FOR THE MAIL ID mysore02036@fedfina.comThanks&regardingchandruKARNATAKAClosedNov 13, 2013 11:46 AMNov 14, 2013 11:56 AMReset PasswordBangaloreBidadiNot AssignedNot Assigned12882Nagaraju VadlamudiGold LoanUser AdministrationID Password ResetEmail IDREGARDING FOR EMAIL PASSWORDNagaraju VadlamudiAmol ChaudhariDear Sir,for your kind information ourOngole branch(03012) Email was not working from yesterday evening.We enteded the pasaword it is also showing please type your password.i request you to sir kindly change password of trunk road branch.Branch E-mail id:vijaywada03012@fedina.com.Branch phone number:08592-223005.Thanks & RegardsV.NAGARAJU-JLOFEDBANK FINANCIAL SERVICES,H.NO:37-1--175(8/1),ADDANKI BUSSTAND CENTER,ONGOLE-523001PHONE NOS:08592-223005MOBILE NO:9705927771.KURNOOL ROAD,ANDHRA PRADESHClosedNov 13, 2013 11:53 AMNov 14, 2013 02:52 PMReset PasswordHYDERABADVASANTHALIPURAMNot AssignedNot Assigned12883Sattibabu ChollangiGold LoanIT InfrastructureDesktop Operating SystemApplication - EmailPassword requireSattibabu ChollangiAmol ChaudhariDear Sir/Madam,Please provide mail password of vizag03033@fedfina.com .Ch Sattibabu,Phone :0891-2502164ANDHRA PRADESHClosedNov 13, 2013 12:21 PMNov 14, 2013 03:01 PMreset passwwordVizagPurna MarketNot AssignedNot Assigned12884Vinod KumarGold LoanBusiness ApplicationGold LoanOthersForget Gradatim PasswordVinod KumarPradnya PotdarDear sir, I am here by informing that I D.Vinod kumar working as CCA(11882) at Pattabhipuram Brach, Forget Gradatim Password. so, I request you to reset my password as early as possible.WARM REGARDS,D.Vinod KumarCCAPATTABHIPURAM BRANCH,FED BANK FINANCIAL SERVICE LTD,#3-11-19/20,1St FLOOR,OLD PATTABHIPURAM,GUNTUR,OFF:0863-2211653,CELL:9985197702.ANDHRA PRADESHClosedNov 13, 2013 12:42 PMNov 14, 2013 06:04 PMNot AssignedGunturPattabhipuramNot AssignedNot Assigned12885Gopalakrishna PGold LoanUser AdministrationID Password ResetEmail IDThe post master is asking old pass word to cpost master onfirm new pass word which I do not know to use outlook in the netbookGopalakrishna PAmol ChaudhariDear Sir,/Madam,The post masteris asking theold pass word to confirm new pass word which I do not know to use outlook in the netbookkindly do the needful at the earliest .......RegardsGopalakrishna PKARNATAKAClosedNov 13, 2013 02:02 PMNov 14, 2013 12:03 PMReset PasswordBangaloreNANot AssignedNot Assigned12886Venu Gopal SatramAuditBusiness ApplicationFinOne LiveGLFinnone used id: GI011422, reset the passwordVenu Gopal SatramPradnya PotdarDear Sir/Madam,My Finnone used id: GI011422. The password which was shared by you is not working.So please reset my password of Finnone.Regards,Venugopal.SG.I-11422(M):- 07799444411ANDHRA PRADESHClosedNov 13, 2013 02:41 PMNov 14, 2013 12:54 PMNot AssignedVijayawadaRoamingNot AssignedNot Assigned12887Lakshmi SGold LoanIT InfrastructureDesktop Operating SystemApplication - Emailpassword reset request for mail id-bangalore02026@fedfina.comLakshmi SAmol Chaudharipassword reset request for id-bangalore02026@fedfina.comKARNATAKAClosedNov 13, 2013 03:26 PMNov 14, 2013 02:34 PMReset PasswordBangaloreKumaraswamy LayoutNot AssignedNot Assigned12888Prasad BezawadaGold LoanUser AdministrationID Password ResetEmail IDReset BM mail passwordPrasad BezawadaAmol ChaudhariDear sir/madam This is B.Prasad(B.M) Oldguntur-3054 branch. I forgot my mail password, please reset that password.RegardsB.Prasad (BM)OLDGUNTUR-3054ANDHRA PRADESHClosedNov 13, 2013 04:39 PMNov 14, 2013 03:03 PMPassword Reset.GunturSattenapalliNot AssignedNot Assigned12891RUPESH NANDVIKARCredit & RiskBusiness ApplicationFinOne LiveCASLAP_ CAM report errorRUPESH NANDVIKARPradnya PotdarDear Team,Not able to open CAM report for below cases.App ID : 4 , 5 Both the cases are in Underwriting stage but in enquiry stage it is showing in FI completion stage . Please refer screen shot .MAHARASHTRAClosedNov 13, 2013 05:58 PMNov 26, 2013 03:37 PMas per the dissussion with Rupesh, closing the callMUMBAIBKCNot AssignedNot Assigned12892Venkata SasidharGold LoanIT InfrastructureHardwarePrinterPRINTER NOT WORKINGVenkata SasidharSatish SirangiDear Sir/Madam,In our branch Epson Printer is not working properly. Already informed to Epson c.care through phone. Still it was not rectified.Regards,Sashidar,B.MANDHRA PRADESHClosedNov 14, 2013 09:59 AMNov 15, 2013 01:17 PMNot AssignedVisakhapatnamVizianagaramNot AssignedNot Assigned12893Chandra GGold LoanIT InfrastructureDesktop Operating SystemApplication - EmailPASSWARD RESET REQUIRED FOR THE MAIL ID mysore02036@fedfina.comChandra GAmol ChaudhariDear Sir/Madam , This is inforning you that we unable to open mail from last two dayskindl needful mail reset pasward soon as posible.KARNATAKAClosedNov 14, 2013 10:01 AMNov 14, 2013 11:56 AMReset Password.BangaloreBidadiNot AssignedNot Assigned12894Shiva Brahmam YGold LoanUser AdministrationOthersothersReg:I am unable to open the my mail with old passwordShiva Brahmam YAmol ChaudhariDear sir/ madam,This is to inform you that I am unable to open the my mailwith old password, Please verify the same and rectify as early as possible..Mail ID: shivabrahmmam.y@fedfina.comThanks and With Regards :SHIVA.Y,Emp CO;10700,Branch Manager ,Fedbank Financial Services LtdPATNAMBAZAR ,GUNTUR-522001Mob:9676438334..ANDHRA PRADESHClosedNov 14, 2013 10:18 AMNov 14, 2013 02:54 PMReset PasswordGUNTURPatnam BazarNot AssignedNot Assigned12895Sreedhar DameraGold LoanIT InfrastructureHardwareMouseMOUSE ISSUESreedhar DameraSatish SirangiDear Sir,We are informing you to, Here one mouse is not working,so please rectify these problem as soon as possible for further communication.ANDHRA PRADESHClosedNov 14, 2013 10:21 AMNov 16, 2013 04:01 PMNot AssignedWarangalUnder Bridge RoadNot AssignedNot Assigned12896Deepa Ramamurthi SekharGold LoanIT InfrastructureArray SSL VPN IssueHardware ID AuthorizationID AUTHORIZATION AND RESET PASSWORD REQUST FOR EMP ID.10315/11035/11512/11843Deepa Ramamurthi SekharAmol ChaudhariDear Sir,We are not able log in https://172.16.103.37/prx/000/http/localhost/loginsight in system 1 and 2. Kindly do the hardware ID Authorization and reset the password for the below mention IDs.1. Prasad KC - BM - 103152. Deepa S - JLO - 110353. Raghu M- JLO - 118434. Raja S- CCA - 11512With regards.Deepa SJLOK R Puram.KARNATAKAClosedNov 14, 2013 10:31 AMNov 14, 2013 11:58 AMReset Password and authorized.BANGALOREK R PURAMNot AssignedNot Assigned12897SHIVARAJ SHIRAHATTIMATHGold LoanBusiness ApplicationFinOne LiveOthersunable to login finoneSHIVARAJ SHIRAHATTIMATHPradnya PotdarDear Sir/Madam,I am unable to login the Finone ID kindly help me to reset the password.Details:ID:JL011608RegardsShivaraj V Shirahattimath+919880762641KARNATAKAClosedNov 14, 2013 10:31 AMNov 14, 2013 12:53 PMNot AssignedHubliKOPIKAR ROADNot AssignedNot Assigned12898Bala Sudhakar Reddy VattiGold LoanIT InfrastructureArray SSL VPN IssuePassword resetReg : Outlook / Live Mail Password ResetBala Sudhakar Reddy VattiAmol ChaudhariDear Sir, As our Patnambazar branch mails are not working request you to kindly reset the Passwords for both Outlook / Live Mail.Please find below mail id's.Branch Mail Id : vijaywada03007@fedfina.comBranch Manager Id : shivabrahmmam.y@fedfina.comPlease do the needful on urgent basis.Thanks & Regards,V B SUDHAKAR REDDY J.L.O PATNAM BAZAR BRANCHFED BANK FINANCIAL SERVICES LTDD.NO: 23-6-139 & 140, 1st FLOOR FLOOR,BLOCK NO - 4, PATNAM BAZAR, GUNTUR-522001CONTACT.NO: 0863-2211658,vijaywada03007@fedfina.comANDHRA PRADESHClosedNov 14, 2013 10:33 AMNov 14, 2013 11:51 AMReset passwordGunturPatnam BazarNot AssignedNot Assigned12899Madan Mohan ReddyGold LoanIT InfrastructureNetworkOthersNEED TO REPLACE TWO NET WORK PORT BOXSMadan Mohan ReddySatish SirangiDEAR SIR , 2 NETWORK PORT BOXS ARE NOTWORKING ,NEED TO REPLACE THE NET WORK BOXS Thanks&regardsT.MADAN MOHAN REDDYBranch Manager- Madanapally.Fedbank Financial Services Ltd#11-223, 1st floor, Nehru Bazar,madanapally-517325,Mobile: 9666760661.Email:madan.reddy@fedfina.comwebsite: www.fedfina.comANDHRA PRADESHClosedNov 14, 2013 10:37 AMNov 21, 2013 04:00 PMNot AssignedTirupatiMadanapalleNot AssignedNot Assigned12900Venkata Ramana SathupatiGold LoanUser AdministrationID Password ResetEmail IDemails not workingVenkata Ramana SathupatiAmol Chaudharimy mail id venkata.sathupati@fedfina.com is not working,it is asking from id and password,please provide,ANDHRA PRADESHClosedNov 14, 2013 11:18 AMNov 14, 2013 02:39 PMReset PasswordHyderabadVanasthalipuramVENKATA RAMANA SATHUPATI1192812901RUPESH NANDVIKARCredit & RiskBusiness ApplicationFinOne UATCASLAP_IMD NEFT ISSUE .RUPESH NANDVIKARPradnya PotdarDear Team,We have taken PF amount in charges Rs.100000.00 andmark IMD (NEFT): Rs.10000.00 which is cleared in LMS and Shrot received Amount: Rs.90000.00 and click on change stage from PDOC but system is showing message as "some of advise are pending. Please resolved the same. Refer attached screen shot.MAHARASHTRAIn ProgressNov 14, 2013 11:36 AMNot Assignedissue resolvedMUMBAIBKCNot AssignedNot Assigned12902RUPESH NANDVIKARCredit & RiskBusiness ApplicationFinOne UATCASLAP_RUPESH NANDVIKARPradnya PotdarDear Team,System is not allow to reject the case with reject deviation.refer screen shot.Please resolved the same.MAHARASHTRAIn ProgressNov 14, 2013 11:48 AMNot Assignedneed to discussed with NSEL & BusinessMUMBAIBKCNot AssignedNot Assigned12903RUPESH NANDVIKARCredit & RiskBusiness ApplicationFinOne UATCASLAP _ Corporate applicantRUPESH NANDVIKARPradnya PotdarDear Team,Corporate customer financial details are not copy at the time of copy profile .Copy profle case ID : 172 New ID : 2976MAHARASHTRAClosedNov 14, 2013 12:08 PMNov 20, 2013 11:55 AMissue has been resolved in UATMUMBAIBKCNot AssignedNot Assigned12904Retheesh P SGold LoanIT InfrastructureNetworkMPLS LinkLink down / link flapping.J Ram KumarJ Ram KumarLink down / link flapping.KARNATAKAClosedNov 14, 2013 12:25 PMNov 14, 2013 03:16 PMAs on 14-11-2013:-call was re-opened by vendor and resolved the issue.BangaloreSultanpalyaTCL445oc14111312905Kishor S. MudliarOperationsUser AdministrationOthersothersPASSWORD RESET LIVE FINNONE ID OP010344Kishor S. MudliarPradnya PotdarDear Team,Kindly reset my FINNONE Password (LIVE) User Id-OP010344Thanks Kishor MTAMIL NADUClosedNov 14, 2013 12:42 PMNov 14, 2013 12:51 PMNot AssignedCHENNAIRoamingNot AssignedNot Assigned12906Janibasha ShaikGold LoanBusiness ApplicationGold LoanUser ID UnlockUnable to loginJanibasha ShaikPradnya PotdarDear sir /madam, iam unable to login to our GLA Application as it is showing errorthe user id already logged in in another systemthanks & regards sk.janibashajlovinukonda branchANDHRA PRADESHClosedNov 14, 2013 02:00 PMNov 14, 2013 06:04 PMNot AssignedGunturVinukondaNot AssignedNot Assigned12907ManjunathGold LoanIT InfrastructureHardwarePrinterPrinter - Problem - K R Nagar branchManjunathJ Ram KumarDear Sir, printer working condtion it not good, we are not able to take clear prints - EPSON - LQ - 300-II (Printer model)With regards,Manjunath- Branch Manager,Fedbank Financial Services ltdKR Nagar Branch1st Floor, #1464/1405, K C N S ComplexNext To bus standKR Nagar-571602Ph: 08223-262045Mbl: 9986619274KARNATAKAIn ProgressNov 14, 2013 03:05 PMNot AssignedAs on 14-11-2013:-Instructed branch to send the scan copy of the printouts to check the problem.As on 16-11-2013:-Vendor engg had visited and found Printer Head pins are having issue.As on 18-11-2013:-Escalated the call with vendor.As on 19-11-2013:-Escalated and chasing vendor to replace the EPSON printer head.As on 22-11-2013:-Escalated and following up with vendor.As on 23-11-2013:-Escalated with Account Manager.As on 25-11-2013:-Following up with HCL Vendor for the support.As on 28-11-2013:-Escalated the issue and following up with vendor for the resolutions.MysoreK R NagarNot Assigned850358572412908Yalamandababu YalagaletiGold LoanUser AdministrationOthersothersMy mail id not working so please give the information how to solve the problemYalamandababu YalagaletiAmol ChaudhariDear team, My mail id not working so please give the information how to solve the problem.ANDHRA PRADESHClosedNov 14, 2013 04:09 PMNov 15, 2013 03:44 PMIntimate user to change password.VijayawadaBesant RoadNot AssignedNot Assigned12909SABIRA SHAIKGold LoanUser AdministrationOthersothersarray login not working for emp id 11762SABIRA SHAIKAmol ChaudhariDear Sir/madam, my array login is not working . please do needfulANDHRA PRADESHClosedNov 14, 2013 04:21 PMNov 15, 2013 10:20 AMApproved.VijayawadaBesant RoadNot AssignedNot Assigned12910ram kumarInformation TechnologyIT InfrastructureNetworkMPLS LinkLink downSatish SirangiJ Ram KumarThis is bring to your notice that the simmanhalli branch link is downKARNATAKAClosedNov 14, 2013 05:03 PMNov 15, 2013 11:50 AMAs on 15-11-2013:-The issue has been resolved by vendor engg at 09:45 as confirmed by staff.karnatakaRegional Office, BangaloreNot AssignedNot Assigned12911Rajesh KenguvaGold LoanUser AdministrationID Password ResetGL IDGraditam Password ResetRajesh KenguvaPradnya PotdarDear sir, Please reset my graditam password. While login in the system its showing the error that "contact user admistator".Emp Name :- K.RajeshEmp Code :- 11759Regards,RajeshANDHRA PRADESHClosedNov 14, 2013 05:17 PMNov 14, 2013 06:03 PMNot AssignedVishakhapatnamDondaparthyNot AssignedNot Assigned12912Venkata Rama Krishna VemuriGold LoanBusiness ApplicationFinOne LiveColllectionfinnone release amount paises adjusted to nearest rupeeVenkata Rama Krishna VemuriPradnya PotdarDEAR SIR,PLEDGE NUMBERRELEASE AMOUNT RECEIVE AMOUNTFEDADP0GL0014607 9,288.49 9,289.00FEDADP0GL0021601 38,874.4238,875.00ANDHRA PRADESHClosedNov 14, 2013 05:19 PMNov 14, 2013 06:02 PMNot AssignedGunturArundalpetNot AssignedNot Assigned12913Srinivasa Rao MutyalapatiGold LoanBusiness ApplicationGold LoanUser ID Unlockuser id unlockSrinivasa Rao MutyalapatiPradnya PotdarDear sir /madam, iam unable to login to finone ive as it is showing errorthe user id already locked in in another system.warm regards,M.SRINIVASA RAO (11110) CCAFEDBANK Financial Services LimitedA Wholly owned subsidiary of the Federal Bank Ltd.)23-210 ,1st Floor | KotiRatnamma Building Up Stairs :Dena Bank | Palanadu Road VINUKONADA - 522647 | GUNTUR (Dt), A.P,Ph: 08646 - 272027 (O) MOB NO:+91 7396676766 Branch email: Guntur03029@fedfina.comANDHRA PRADESHClosedNov 14, 2013 05:28 PMNov 14, 2013 06:04 PMNot AssignedGunturVinukondaNot AssignedNot Assigned12914Anil KaleOperationsIT InfrastructureNetworkLANlan port not working .Anil KaleAmol Chaudharilan port not working .MAHARASHTRAClosedNov 15, 2013 10:39 AMNov 19, 2013 05:00 PMResolvedMumbaiMumbaiNot AssignedNot Assigned12915VASANTH KUMARGold LoanIT InfrastructureDesktop Operating SystemApplicaiton -MSOfficeRequesting for MS office InstallingVASANTH KUMARSatish SirangiDear Sir/Madam,Perambur branch manager system "open office" only available, it's working very slow some documents opening taking too much off time & difficult to open so kindly install MS office to Branch system and do the needful. Thanks & Regards,T D Vasanth KumarBranch Manager - Gold LoanTAMIL NADUClosedNov 15, 2013 11:08 AMNov 15, 2013 01:15 PMNot AssignedChennaiPallavaramNot AssignedNot Assigned12916Sandhiya VAuditIT InfrastructureServersOSothersEOD Dump Problem fron ftp server.Sandhiya VAmol ChaudhariDear Sir,i am facing the problem to open the EOD dump from ftp server.Minimum it takes 30minutes to copy and paste in the system. Do the needful.TAMIL NADUClosedNov 15, 2013 11:23 AMNov 19, 2013 10:33 AMRectifiedChennaiRoamingNot AssignedNot Assigned12917Tejas KansaraFinanceIT InfrastructureHardwarePrinterPRINTER NOT WORKINGTejas KansaraAmol ChaudhariDEAR AMOLPRINTER NOT WORKING IN MY COMPUTER..REGARDTEJAS KANSARA9998805801GUJARATClosedNov 15, 2013 12:04 PMNov 19, 2013 06:04 PMInstalledAhmedabadRoamingNot AssignedNot Assigned12918Rohith Kumar KGold LoanIT InfrastructureHardwareScannerScanner not connecting-FED02043KARDT02Rohith Kumar KJ Ram KumarDear sir, Scanner is not connecting to our Desktop 2. Please find the attached file for your reference.Kindly do the needful.With Regards,ROHITH KUMAR KCashier Cum AppraiserFedbank Financial Services LtdD. No. F8, F9, 1st Floor, M.M. ChambersNear Sahara Hospital, N.H. 66Thokkottu, Mangalore 575 020Tel: 0824-2462044 / 08050884423www.fedfina.comKARNATAKAClosedNov 15, 2013 12:44 PMNov 15, 2013 02:55 PMAs on 15-11-2013:-settings changed inSEP, issue resolved.MANGALORETHOKKOTTUNot AssignedNot Assigned12919Rohith Kumar KGold LoanIT InfrastructureDesktop Operating SystemApplicaiton -Symantec AntivirusSymantec antivirus at Risk - FED02043KARDT02Rohith Kumar KJ Ram KumarDear sir, In our desktop 2, Symantec antivirus shows as 'At Risk'. Please find the attached file for your reference.Kindly do the needful.With Regards,ROHITH KUMAR KCashier Cum AppraiserFedbank Financial Services LtdD. No. F8, F9, 1st Floor, M.M. ChambersNear Sahara Hospital, N.H. 66Thokkottu, Mangalore 575 020Tel: 0824-2462044 / 08050884423www.fedfina.comKARNATAKAClosedNov 15, 2013 12:48 PMNov 18, 2013 11:38 AMAs on :-15-11-2013:-Sent DVD redistributablepackageto the branch for the re-installation of SEP.As on :-16-11-2013:-Re-installed the SEP client Software.MANGALORETHOKKOTTUNot AssignedNot Assigned12920Jahangeer AvulaGold LoanIT InfrastructureDesktop Operating SystemApplication - EmailOutlook Not respondingSatish SirangiSatish SirangiDear Sir,In our pc outlook is not working.PLease resolve the issueANDHRA PRADESHClosedNov 15, 2013 01:20 PMNov 15, 2013 02:05 PM15-11-2013:Reinstalled MSoffice and it is working fine nowHyderabadAttapurNot AssignedNot Assigned12921Siva Ganesh PEDIREDLAHuman ResourceIT InfrastructureDesktop Operating SystemCloud service - ftpFTP Is not opening in ExplorerSatish SirangiSatish SirangiDear Sir,I am unable to open FTP in windows Explorer please do the needfulANDHRA PRADESHClosedNov 15, 2013 01:22 PMNov 15, 2013 01:57 PMHyderabadNot AssignedNot AssignedNot Assigned12922Asrani ShaikOperationsIT InfrastructureDesktop Operating SystemCloud service - ftpFtp Not working properlySatish SirangiSatish SirangiDear Sir,In my laptop WIndows Explorer not working properly.ANDHRA PRADESHClosedNov 15, 2013 01:23 PMNov 15, 2013 01:56 PM15-11-2013 :done the FTP registray settings and it is working fine nowVijayawadaRoamingNot AssignedNot Assigned12923Asrani ShaikOperationsIT InfrastructureHardwareLaptopLAptop DispalySatish SirangiSatish SirangiDear Team,In my laptop display is getting fully dull mode please resolve the issue.ANDHRA PRADESHClosedNov 15, 2013 01:25 PMNov 25, 2013 01:16 PM15-11-2013 :Logged the issue with HCL with reference id 8503553766VijayawadaRoamingHCL850355376612924Srinivasarao KengamAuditIT InfrastructureHardwareOthersNEtbook not getting onSatish SirangiSatish SirangiDear Team,My netbook is not working where it is not getting on please do the needful;ANDHRA PRADESHClosedNov 15, 2013 01:27 PMNov 18, 2013 10:52 AMTirupatiRoamingWiproNot Assigned12925Nagaraju DubbakaAuditIT InfrastructureHardwareOthersNetbook issueSatish SirangiSatish SirangiDear Team,my netbook not working properly where it is not getting on some times in normal mode.ANDHRA PRADESHClosedNov 15, 2013 01:29 PMNov 15, 2013 02:07 PM15-11-2013;Logged the issue with Wipro 270011951415-11-2013:Engineer visited the Ro office and found there is no issue with netbook hence issue resolvedHyderabadRoamingwipro270011951412926Asrani ShaikOperationsIT InfrastructureHardwarePrinterRO Printer not connectingSatish SirangiSatish SirangiDear Satish ,am unable to connect ro printer to my pc please do the needfulANDHRA PRADESHClosedNov 15, 2013 01:36 PMNov 15, 2013 02:01 PM15-11-2013 ;Reinstalled the software and it is working fine nowVijayawadaRoamingNot AssignedNot Assigned12927Goli VenkateshwarluHome LoanIT InfrastructureDesktop Operating SystemApplicaiton -Symantec AntivirusAntivirus not updatingSatish SirangiSatish SirangiDear Team,in my pc antivirus not updating regularly please do the needfulANDHRA PRADESHClosedNov 15, 2013 01:38 PMNov 15, 2013 02:04 PM15-11-2013 :MANUALLY UPDATED THE SYMANTEC AND IT IS FINE NOWHYDERABADHYDERABADNot AssignedNot Assigned12928Lakshmi Chaitanya VGold LoanIT InfrastructureDesktop Operating SystemApplicaiton -Symantec AntivirusAntivirus Not showingSatish SirangiSatish SirangiDear Team,In one of our pc antivirus showing offline mode please check the same and do the needful.ANDHRA PRADESHClosedNov 15, 2013 01:42 PMNov 15, 2013 01:58 PM15-11-2013 :checked the pc on remote where date is not updating so antivirus is not updated15-11-2013 ;Logged the issue with HCl and replaced the Cmos battery and date is fine now15-11-2013:but syamtec not updating so reinstalled the software and it is working fine nowGUNTURTENALINot AssignedNot Assigned12929T Phani KumarGold LoanIT InfrastructureHardwarePrinterPrinter issueSatish SirangiSatish SirangiDear Team,we are facing issue with our printer where we have logged the issue with Epson please do the needfulANDHRA PRADESHClosedNov 15, 2013 01:45 PMNov 15, 2013 02:11 PM15-11-2013 ;logged THE ISSUE WITH Epson 56786515-11-2013 :Engineer replaced HEAD/control panel cable/Mainboard and it is working fineGUNTURREPALLEEPSON56786512930T Phani KumarGold LoanIT InfrastructureHardwareCCTVCCTV NOT FUNCTIONINGSatish SirangiSatish SirangiDEAR TEAM,IN MY BRANCH CCTV NOT FUNCTIONING WELL PLEASE DO THE NEEDFULANDHRA PRADESHClosedNov 15, 2013 01:47 PMNov 15, 2013 02:12 PM15-11-2013 :Logged the issue with Honeywell15-11-2013 :escalated to Mangesh15-11-2013 :at last they changed the DVR with HDD and it is working fineGUNTURREPALLEHONEYWELLNot Assigned12931Lakshmi Chaitanya VGold LoanIT InfrastructureHardwareCCTVCCTV CAM'S POWER ISSUESatish SirangiSatish SirangiDear Team,this is to inform that in our branch we are unable to view the cctv footageANDHRA PRADESHClosedNov 15, 2013 01:51 PMNov 15, 2013 02:08 PM15-11-2013 :Logged the issue with Local Honeywell team and engineer resolved the issueGUNTURTENALIHONEYWELLNot Assigned12932Ganesh Babu ChengalaGold LoanIT InfrastructureHardwareCCTVSAfe CAM IMage Not clearSatish SirangiSatish SirangiDear Team,this is to bringt o your notice that in our branch CCTV Safe cam visible is not clear please do the neeedfulANDHRA PRADESHClosedNov 15, 2013 01:53 PMNov 15, 2013 02:02 PM15-11-2013 ;LOGGED THE ISSUE WITH HONEYWELL AND ENGINEER VIDSITED THE SITE AND RESOLVED THE ISSUEVisakhapatnamSrungavarapu KotaHONEYWELLNot Assigned12933Girish Kumar DesuGold LoanIT InfrastructureHardwareCCTVSAFE CAM VIEW IS NOT CLEARSatis