IT Cost Optimization Initiatives
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Transcript of IT Cost Optimization Initiatives
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104/21/2023
www.zensar.com | © Zensar Technologies 2015
IT Optimization Opportunity Scope
1
There is a 38% cost difference
between average and best-in-class
performing IT organizations
• IT cost optimization initiatives due to poor execution, lack of "success" metrics and lack of clear accountabilities for results.
• IT silos, such as network, server, and storage teams, monitor events using their own tools and processes
• Visibility into resource utilization
• Lack of process automation
52%
44%
47%46%
44%
45%
Opportunity Scope
Application development/FP
Application support/FP
Unix server/Unit
Storage/Terabyte
End-user computing/Device
IT service desk/Call
Source: Gartner
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204/21/2023
www.zensar.com | © Zensar Technologies 2015
Filling the Gap - Application Support
Repeatable and scalable good/best practice-based processes
Automation - ‘One-click-solutions’ for repeatable issues 12%
Proactive Identification of Problems
Reducing the incident lifecycle and preventing business-affecting incidents before they occur 10%
Unified View of Service Operations
Integration with ITSM, Monitoring, Defect, Project Management tools to reduce BAU budget
8%
CXO Level dashboards from Service Edge
ITSM licence optimization to reduce the licence cost 5%
Project Management Visibility of resource utilization patterns to predict the demand 5%
INITIATIVE IMPACT PROJECTED SAVINGS