IT Briefing IT... · 16/05/2013  · • POC: Aruba, Bradford, and PacketFence • Bradford chosen...

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IT Briefing May 16, 2013 School of Medicine Room A153

Transcript of IT Briefing IT... · 16/05/2013  · • POC: Aruba, Bradford, and PacketFence • Bradford chosen...

Page 1: IT Briefing IT... · 16/05/2013  · • POC: Aruba, Bradford, and PacketFence • Bradford chosen – best client experience 25. 16-May-13 When and Where? • Initial implementation

IT Briefing May 16, 2013School of MedicineRoom A153

Page 2: IT Briefing IT... · 16/05/2013  · • POC: Aruba, Bradford, and PacketFence • Bradford chosen – best client experience 25. 16-May-13 When and Where? • Initial implementation

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IT Briefing Agenda

• Voice and Wireless Upgrade• MIN Update• Blackboard Upgrade• Network Access Control• Security Update

• Mike Politinsky• Stan Brooks• Alan Cattier• Alan White• Derek Spransy

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PBS/Voice Switch Upgrade

Mike PolitinskyManager, Network Engineering, Infrastructure

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The Particulars

• When– Tonight, May 16 2013 beginning at 5 PM EDT, with

upgrade to occur at 10 PM• Impact

– At roughly 10 PM, all phones will re-register and conversations will be interrupted until voice services have been restarted

• What do I need to do?– Nothing, the system upon restart will establish

connectivity so that your telephones will operate as they do today

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Service & Feature Enhancements

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What’s New

• Location Field - added to station administration form, this can be leveraged to better track users if they inform UTS of changes in their work location

• Licensing Tool update - geek heaven as we will be able to move licensing more actively than in the past

• QSIG over SIP - easier administration using protocols and programming that are more familiar to the administration team

• Native IPv6

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How it fits together and what to expect

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MIN Update

Stan BrooksManager, Wireless Team, Infrastructure

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Migration of Wireless to New Core Routers

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MIN Update

?Questions

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Blackboard Upgrade

Alan CattierDirector, Academic Technology Services

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A Complete System Downtime

• Blackboard will be unavailable from 6 a.m. on June 15 to 6 a.m. on June 16

• During this interval, all aspects of the Blackboard system will be unavailable

• When the system comes back up, it will have been patched to Service Pack 11

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What Are We Getting Out of the Upgrade?

• A totally new look:

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With a Totally New Navigational Paradigm

• Global Navigation Menu:

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New Navigation Allows Targeted Access

• Courses, Settings• Profiles, Posts, People• Updates• My Grades• My Calendar• My Blackboard

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A New Focus on Profiles

• The Emergence of the Cloud Profile:

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A Finished Profile

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Which Prepares The Way for BB Social

• Users at Emory can connect with users at other institutions

• Users can create “Spaces” where they can host online meetings

• Users can “follow” and/or message users across institutions

• Blackboard Social will NOT be enabled on June 16, though any user will be able to construct a profile that can be used within Emory’s Blackboard instance at that time

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Other Cool New Features

• Retention Center gives Faculty and Advisors, if they are set up, a window into a student’s online activity (or a lack, thereof)

• Improved Discussion Boards which are accessible in the new navigation structure

• Enterprise Surveys• Video Everywhere, which allows any user with a

YouTube profile to record and embed a video response into the Blackboard system

• A new content editor that vastly improves the text handling capabilities of Blackboard, including pasting from Word documents

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A Lot of New Stuff…

• Which people have been clamoring for for a while!

• The beginnings of a community architecture• Lots of opportunities for training with special

sessions coordinated by the ECIT team• Online video resources to complement the

introduction of the new product• And the always excellent team powering Emory’s

Blackboard

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Blackboard Upgrade

?Questions

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Network Access Control

Alan WhiteCommunications Architect II, UTS Architecture

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What is NAC

• NAC: Network Access Control• Unregistered devices redirected to web portal • Posture checks for Windows and Mac• Place devices in the correct core• Similar to NetReg/CAT

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Project To Replace NetReg/CAT

• Limited functionality with NetReg/CAT• CAT is being discontinued • Need an enterprise capable solution

• POC: Aruba, Bradford, and PacketFence• Bradford chosen – best client experience

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When and Where?

• Initial implementation for ResNet wireless on May 15

• Goal to implement on EmoryUnplugged over the summer

• Future implementation on wired networks• Future implementation on other wireless

networks

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The Client Experience

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The Client Experience

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Authentication

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Persistent and Dissolvable Agent

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Scanning

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Page 32: IT Briefing IT... · 16/05/2013  · • POC: Aruba, Bradford, and PacketFence • Bradford chosen – best client experience 25. 16-May-13 When and Where? • Initial implementation

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Scan Passed – Full Access Granted

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Scan Failed

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Page 34: IT Briefing IT... · 16/05/2013  · • POC: Aruba, Bradford, and PacketFence • Bradford chosen – best client experience 25. 16-May-13 When and Where? • Initial implementation

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Failed Scan

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Common Problems

• Hard coded DNS• Browser Cache• Computer not compliant

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Network Access Control

?Questions

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IT Security Update

Derek SpransySr Information Security Specialist, Information Security

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Security Awareness

May:• Information security travel tips

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Security Update

?Questions

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Thank you for coming!

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