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Transcript of IT Asset Management - rfidjournal.net · IT Asset Management Best Practices Using RFID Stephen...
IT Asset Management Best Practices Using RFID
Stephen Schwartz
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Agenda
• IAITAM Functional Areas • ITAM Best Practice Areas for RFID • Asset Life Cycle Process • Understanding Your Policies & Processes • Suggested Areas for Improvement • Considerations
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12 Functional Areas of ITAM
• Acquisition Management*
• Asset ID Management* • Compliance
Management* • Communication
Management • Disposal Management* • Document Management
• Educa*on Management • Financial Management* • Legisla*on Management • Policy Management* • Vendor Management
Source: IAITAM
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ITAM – 8 Best Practice Areas for RFID
1. Receiving 2. Identification Tagging 3. Installs 4. Moves 5. Adds & Changes 6. Inventory Management 7. Discovery Tool Integration 8. Finance Integration
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Inventory and Audit Assets (DC)
Stakeholder Goals Solu/on Approach
Metrics
Audit Team Member
Accurately audit required assets and inspec*on criteria in efficient manner
Visi-‐Trac Audit Cart; Visi-‐Trac Mobile
# of correctly inspected DC assets per hour
Audit Team Manager
Effec*vely plan audits and manage mul*ple audit teams
Visi-‐Trac Web App (Planning, Repor*ng, Aler*ng); Visi-‐Trac Audit Cart (Supervising)
Days to complete Audit; # of audit team members required; accurately report on HW & SW compliance metrics
DC Manager Collaborate with and monitor the status of audit managers and teams. Inspect asset / soZware compliance policies
Visi-‐Trac Web (Repor*ng, Aler*ng); VT Mobile (Inspec*ng)
Report on compliance metrics; Adherence to asset / soZware compliance policies.
Ac/vi/es: Compliance inspec*ons; physical count of assets by loca*on
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Installs, Moves, Adds & Changes Ac/vi/es: SoZware and hardware upkeep; correc*ng deficiencies or mistakes
Stakeholder Goals Solu/on Approach
Metrics
DC IT Staff Accurately and efficiently maintain hardware and soZware assets
Visi-‐Trac Audit Cart, Visi-‐Trac Web
# of correctly completed IMAC tasks per hour
IMAC / Project Workers
Complete required remedia*on tasks accurately and efficiently.
Visi-‐Trac Audit Cart; Visi-‐Trac Web
# of correctly completed IMAC ac*ons per hour; Accurately report and advance follow-‐up requirements (EOL, Repair, Replacement)
DC Manager
Manager remedia*on ac*vi*es accurately and efficiently. Manage staff to perform rou*ne lifecycle management func*ons.
Visi-‐Trac Web (Repor*ng, Aler*ng); VT Mobile (Inspec*ng)
Report on compliance metrics; Adherence to asset / soZware compliance policies.
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Understanding Your Policies & Processes
Shelving
Project Room
STORAGE
Check-‐In/Out Inspec;on
Area
RECEIVING & SHIPPING
Staging Area
Entry Control Entry
Control BUILD ROOM Configure & Test
DATA HALL
MDF Data Removal & Disposal ADMIN
Shelving
Project Room
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Suggested Areas for Improvement Contractual Financial
§ Invoice Verification and Reconciliation
§ Cost Center Analysis
§ Budgeting § Chargeback § Refresh Planning § Fixed Asset
Reporting § Finance
Reporting
§ SoHware License Management
§ Lease Management § Warranty
Management
§ Maintenance Evalua/on
Inventory
§ Workflow
§ Coordina/on of Installs, Moves, Adds, Changes (IMAC)
§ Asset Loss Detec/on and Preven/on
§ Physical Inventories / Compliance Audits
§ Redeployment
§ Return of Lease
§ Disposal
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Considerations Iden/fy Areas of Concern
§ What outcome from an RFID implementa*on would have the greatest impact on your success?
§ What areas within your asset life cycle could yield the highest ROI?
§ How could an RFID ini*a*ve *e into your company’s strategic priori*es?
Priori/ze Your Benefits
Define your ROI metrics
§ Reduce capital expenditures?
§ Audit or SOX compliance issues?
§ Save *me and cut inventory costs?
§ Excessive shrink ? § Installs, moves,
adds and changes costly / inefficient?
§ Inventory / Audit Costs § % of Assets with
Discrepancies § Incorrect Rack
placement § Wrong Serial Number § Inaccurate Host Name
§ Costs of missing or lost assets
§ Time required to locate and deploy assets for key ini*a*ves
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