IT IT APPLICATIONSAPPLICATIONS

ROLE OF ROLE OF WEB BASED SYSTEMSWEB BASED SYSTEMS IN VARIOUS AREASIN VARIOUS AREAS

E- GOVERNANCEE- GOVERNANCEIt is the application of electronic It is the application of electronic

means in governance ie.means in governance ie.

The interaction between The interaction between

government and citizensgovernment and citizens

and and

government and businessesgovernment and businesses

OBJECTIVES:OBJECTIVES: Provide access to information and Provide access to information and

knowledge about the political process knowledge about the political process and servicesand services

Fulfill public’s needs and expectations Fulfill public’s needs and expectations in the front office side.in the front office side.

To facilitate efficient and effective To facilitate efficient and effective process for administrative activities.process for administrative activities.

MAJOR MAJOR EGOVERNANCE EGOVERNANCE

PROJECTS IN PROJECTS IN INDIAINDIA

1.1. MCA 21, services portalMCA 21, services portal

It provides secure online access It provides secure online access to various services like:to various services like:

downloading e-formsdownloading e-forms

registration of new companiesregistration of new companies

annual fillingsannual fillings

payment of penalty etc.payment of penalty etc.

www.mca.gov.inwww.mca.gov.in

2. Indian Passport Office2. Indian Passport Office

It helps citizens in passport It helps citizens in passport related tasks and queries by related tasks and queries by providing them services and providing them services and information at their homes information at their homes

www.passport.gov.inwww.passport.gov.in

3. Income Tax Portal 3. Income Tax Portal It helps in the following:It helps in the following:preparing and filling of individual preparing and filling of individual Income tax returns and TDS returnsIncome tax returns and TDS returns filling and tracking of PAN filling and tracking of PAN applicationsapplications status enquiry of taxes paid in banksstatus enquiry of taxes paid in banks access to taxation rulesaccess to taxation ruleswww.incometaxindia.gov.inwww.incometaxindia.gov.in

4.4. National Portal of IndiaNational Portal of India

The objective is to enable a The objective is to enable a single window access to single window access to information and services being information and services being provided by the various Indian provided by the various Indian government entities.government entities.

www.india.gov.inwww.india.gov.in

Other E-Governance sites are:Other E-Governance sites are:

1. www.drdo.nic.in

2. www.supremecourtofindia.nic.in

3.3. www.indiancourts.nic.inwww.indiancourts.nic.in

4.4. Indianairforce.nic.inIndianairforce.nic.in

Societal ImpactsSocietal Impacts

Reducing number of trips to govt offices Reducing number of trips to govt offices Reducing waiting time Reducing waiting time Reducing bribesReducing bribes Portals like rti.gov.in provide information Portals like rti.gov.in provide information

that was kept under wraps earlier.that was kept under wraps earlier. Makes authorities answerable for their Makes authorities answerable for their

responsibilities and dutiesresponsibilities and duties

Positive impacts Positive impacts of e-governanceof e-governance

1.1. These programs have improved the These programs have improved the efficiency of service delivery.efficiency of service delivery.

2.2. It has resulted in reduced waiting time.It has resulted in reduced waiting time.

3.3. Led to reduced cost of availing services.Led to reduced cost of availing services.

4.4. Helped in keeping tab on corruptionHelped in keeping tab on corruption

5.5. It has resulted in increased transparency It has resulted in increased transparency and accountability of the government and accountability of the government officials.officials.

Not so positive Not so positive impacts……….impacts……….

1.1. Lack of awareness has prevented people in Lack of awareness has prevented people in remote and rural areas to benefit from it.remote and rural areas to benefit from it.

2.2. Incompatibility of hardware and software Incompatibility of hardware and software has prevented people to fully benefit from has prevented people to fully benefit from it.it.

3.3. Online payments have security issues.Online payments have security issues.

4.4. At times the web sites are really working At times the web sites are really working slow.slow.

E- BUSINESSE- BUSINESS

Electronic Commerce or E-business describes Electronic Commerce or E-business describes the process of buying, selling, transferring the process of buying, selling, transferring or exchanging products, services and / or or exchanging products, services and / or information via computer networks, information via computer networks, including the internet. including the internet.

For example:For example:

Online direct marketing, online auctions, Online direct marketing, online auctions, Electronic marketplaces etc.Electronic marketplaces etc.

Types of business organizations:Types of business organizations:

1.1. Brick and Mortar organization: pure Brick and Mortar organization: pure physicalphysical

2.2. Virtual organization: companies engaged Virtual organization: companies engaged only in E-businessonly in E-business

3.3. Click and mortar organizations: are Click and mortar organizations: are companies involved in both physical as companies involved in both physical as well as e-businesswell as e-business

Major E-business Major E-business portals...portals...

1.1. IRCTC portal: www.irctc.co.inIRCTC portal: www.irctc.co.in

The The IIndian ndian RRailways ailways CCatering and atering and TTourism ourism CCorporation offer service of orporation offer service of online railway ticketing in India.online railway ticketing in India.

2.2. Yatra.com portal: www.yatra.com Yatra.com portal: www.yatra.com

It provides online airline reservation along It provides online airline reservation along with hotels, tourist packages etc.with hotels, tourist packages etc.

3. Life Insurance Corporation of India: 3. Life Insurance Corporation of India: www.licindia.com It caters to various life www.licindia.com It caters to various life insurance needs of people. insurance needs of people.

Other Important e-business sites:Other Important e-business sites:

4.4. State Bank of India: State Bank of India: www.statebankofindia.com www.statebankofindia.com

5.5. Online store Amazon.comOnline store Amazon.com

6.6. Online shopping site: www.ebay.in Online shopping site: www.ebay.in

7.7. Online stock trading site: Online stock trading site: www.sharekhan.com www.sharekhan.com

8.8. Western Union Money Transfer:Western Union Money Transfer:

www.westernunion.com www.westernunion.com

Societal Impacts of E-business:Societal Impacts of E-business:

1.1. Increase internet usageIncrease internet usage

2.2. Middle class attracted towards low cost Middle class attracted towards low cost flightsflights

3.3. Change in online shopping habitsChange in online shopping habits

4.4. Increase in online paymentsIncrease in online payments

5.5. Increase in non-metro shoppersIncrease in non-metro shoppers

6.6. Easy access to international marketsEasy access to international markets

7.7. Reduction in transaction and other costsReduction in transaction and other costs

Negative Impacts…Negative Impacts…

1.1. Even after telecom boom internet Even after telecom boom internet connectivity is still slow, access costs are connectivity is still slow, access costs are high and connections are unreliable.high and connections are unreliable.

2.2. Multiple issues of trust.Multiple issues of trust.

3.3. Online buyers do not get the quality Online buyers do not get the quality

4.4. At times havoc is caused on innocent lives At times havoc is caused on innocent lives with their private informationwith their private information

E- LEARNINGE- LEARNING

E-learning is a flexible term used to E-learning is a flexible term used to describe a means of teaching through describe a means of teaching through technology such as a network, browser, technology such as a network, browser, CDROM or DVD multimedia CDROM or DVD multimedia platforms. platforms.

Major E-Learning Major E-Learning portals...portals...

MAJOR E-LEARNING SITESMAJOR E-LEARNING SITES

1.1. www.moodle.org: Also known as learning www.moodle.org: Also known as learning management system. The focus is always management system. The focus is always on giving educators the best tools to on giving educators the best tools to manage and promote learning.manage and promote learning.

2.2. www.W3schools.com: It is a free e-www.W3schools.com: It is a free e-learning portal containing online web learning portal containing online web tutorials regarding web building. tutorials regarding web building.

3. www.exelearning.org: It assists teachers 3. www.exelearning.org: It assists teachers and academics to publish web content and academics to publish web content without being proficient in HTML or XML.without being proficient in HTML or XML.

4. www.coffee-soft.org: It helps us create a 4. www.coffee-soft.org: It helps us create a digital classroom. It can be easily installed digital classroom. It can be easily installed on any local network and thus help us on any local network and thus help us create a face to face problem solving create a face to face problem solving challenge.challenge.

Benefits to the trainer:Benefits to the trainer:

Reduce overall costReduce overall cost They progress faster than traditional They progress faster than traditional

coursescourses Easily managed for large group of Easily managed for large group of

studentsstudents It can be updated easily and quicklyIt can be updated easily and quickly

Benefits to the learner:Benefits to the learner: The lessons are available any time and at The lessons are available any time and at

any location.any location. Learning is self paced hence various Learning is self paced hence various

programs can be taken whenever neededprograms can be taken whenever needed The self motivation engages users, pushing The self motivation engages users, pushing

them through trainingthem through training Reference material is available on just one Reference material is available on just one

click.click.

Disadvantages for the trainer:Disadvantages for the trainer:

Huge investment is required due to Huge investment is required due to development and maintenance costsdevelopment and maintenance costs

Technological issues regarding the Technological issues regarding the ever changing hardware and softwares ever changing hardware and softwares in case of compatibilityin case of compatibility

Cultural acceptance is a major issueCultural acceptance is a major issue

Disadvantages for the learner:Disadvantages for the learner:

Unavailability of technology Unavailability of technology everywhereeverywhere

The technology is also dependant on The technology is also dependant on availability of electricityavailability of electricity

No interpersonal interaction involved No interpersonal interaction involved between the student and the teacher between the student and the teacher

Societal Impacts of E-LearningSocietal Impacts of E-Learning

Availability of the same course to Availability of the same course to everybody across the globe.everybody across the globe.

The flexibility offered by e-learning in The flexibility offered by e-learning in terms of time and learning pace has proved terms of time and learning pace has proved to be a boon to the working class.to be a boon to the working class.

Examples used in the course might result in Examples used in the course might result in a cultural shock for many.a cultural shock for many.

High dropout rate of studentsHigh dropout rate of students