Issue 6 > June 2012

Newsl

Dear Valued Partners,

Welcome to the 6th Amadeus Jordan Newsletter, the 2nd in 2012.

First and foremost I want to take this opportunity to wish you all a very prosperous and successful summer season and to extend my early congratulations on the Holy month of

To recap on what was an extremely busy and exciting half of the current year reached new heights in number of customers acquired and new businesses developed.

On the products level, we also increased our online offerings and with the launch of a new B2B top-of-the-art solution, namely Amadeus Etravel agencies enjoy now using other different Amadeus products, such as Amadeus Customer Profiles, Master Pricer Expert, Amadeus Automated Ticket Changer and many others.

On the Sales & Marketing level, we have also increased our sales force by recruiting a new member, namely Miss Dana Khoulki who many of you know her before joining us. I am also sure that the finger prints of our Marketing executive, Miss Dina Maayeh are clear to all of you as she is on a weekly contact with you.

Amadeus participation in the ATM 2012 is another sound success, where we have been chosen by our partners as the preferred Global Distribution system for Hotel Booking platform, add to that the new products announced, such as Amadeus Offers and Amadeus Mobile solution. You will have more information on such event in the Newsletter.

On the Customer Service level, Mrs. Abeer Mustafa has recently joinknowledge of Amadeus system that will definitely add a great value to the daily support activities.

The second half of 2012 will be no different!!

We will continue to enhance and invest in our product offerings that will heland efficiency for our customers. In such direction, I am pleased to announce here that there will be a couple of workshops to be conducted after the Holy month of Ramadan.

We hope you find our newsletter both interesting and infolike to receive any feedback from you.

With warm regards,

Fadi Asal

General Manager

letter

in 2012.

First and foremost I want to take this opportunity to wish you all a very prosperous and successful summer season and to extend my early congratulations on the Holy month of Ramadan.

To recap on what was an extremely busy and exciting half of the current year 2012; Amadeus Jordan reached new heights in number of customers acquired and new businesses developed.

On the products level, we also increased our online offerings and web-services solutions deployment, art solution, namely Amadeus E-Consolidator. More and more

travel agencies enjoy now using other different Amadeus products, such as Amadeus Customer Amadeus Automated Ticket Changer and many others.

On the Sales & Marketing level, we have also increased our sales force by recruiting a new member, namely Miss Dana Khoulki who many of you know her before joining us. I am also sure that the finger

of our Marketing executive, Miss Dina Maayeh are clear to all of you as she is on a weekly contact

Amadeus participation in the ATM 2012 is another sound success, where we have been chosen by our stem for Hotel Booking platform, add to that the new

products announced, such as Amadeus Offers and Amadeus Mobile solution. You will have more

On the Customer Service level, Mrs. Abeer Mustafa has recently joined us, bringing with her a rich knowledge of Amadeus system that will definitely add a great value to the daily support activities.

We will continue to enhance and invest in our product offerings that will help improve the experience and efficiency for our customers. In such direction, I am pleased to announce here that there will be a couple of workshops to be conducted after the Holy month of Ramadan.

We hope you find our newsletter both interesting and informative and as always we would

Jordan

General Manager’s Note Page 2 – News Section Page 3 – ATM Coverage Page 4 – New Hire Announcement, New product promotion (Amadeus ePackages) Page 5 – Tip & Quiz 3 Winner Page 6 – Quiz #4

Issue 6 > June 2012

Amadeus chosen by travel agents as preferred Distribution System for hotel booking platform at A TM 2012

To read more, visit

http://www.amadeus.com/jo/x221333.html

Southwest Airlines and Amadeus IT Group sign contra ct to support the carrier’s plan to implement international service

To read more, visit

http://www.amadeus.com/jo/x221058.html

Amadeus strengthens its partnership with STA Travel with a long-term global agreement

To read more, visit

http://www.amadeus.com/jo/x221119.html

News Highlights

Amadeus chosen by travel agents as preferred Global Distribution System for hotel booking platform at A TM

Southwest Airlines and Amadeus IT Group sign contra ct carrier’s plan to implement international

Amadeus strengthens its partnership with STA Travel with

Issue 6 > June 2012

ATM 2012 coverage

This year was another great success for Amadeus at the Amadeus has had the opportunity of being heard by this regions airlihighly busy stand of over 600 registered visitors. Amadeus Mobile Traveller, a fully intergrated and complete mobile application designed to supporttrip functionalities, during a press conference where more than 20 media publications had attended. On the very last day of the ATM, a seminar discussion was organized by the three major GDS’s GDS”. Following the discussion, we were deeply honored choice for our hotel booking platform (Amadues Content Store) in the MENA region, according to a poll among the audience. We are very pleased to have our content store as the best nonair solution and strongly urge those of you who are not familiar with this solution to direvenue! For more info on Amadeus Content Store

wasn’t just all work and no fun at our stand. Several entertainment included an incredible acrobats performance, Dubai Drums that everyone took part in. We attracted a great audience to our stand and put smiles on lots of faces after a long eventful day!

To wrap up, we are very pleased with the results of our participationanother great showing at the ATM next year.

To view photos from the ATM, kindly visit our Facebook page whole album fully covering the course of the event. On your way there, online friend of Amadeus Jordan.

This year was another great success for Amadeus at the Arabian Travel Market, Dubai. For the 11Amadeus has had the opportunity of being heard by this regions airline and travel agency community where w

visitors. During those 3 busy days, we had the opportunity to annouce the launch of a fully intergrated and complete mobile application designed to support

trip functionalities, during a press conference where more than 20 media publications had attended. On the very last day of the ATM, a seminar discussion was organized by the three major GDS’s in which the topic was on “How to

deeply honored to know that Amadeus was chosen as the technology provider of for our hotel booking platform (Amadues Content Store) in the MENA region, according to a poll

We are very pleased to have our content store as the best nonair solution and strongly urge those of solution to dig deeper and discover how it can benefit your business and drive greater

Amadeus Content Store, visit http://www.amadeus.com/jo/x217274.html

everal exciting activies were organized for our dear customers an incredible acrobats performance, a beautiful violenist piece and a stimulating performance by

attracted a great audience to our stand and put smiles on lots of faces after a

we are very pleased with the results of our participation, had a great time networking and

, kindly visit our Facebook page www.facebook.com/AmadeusJordanfully covering the course of the event. On your way there, don’t forget to “Like” our page

For the 11th consecutive time, ne and travel agency community where we wtinessed a

e had the opportunity to annouce the launch of a fully intergrated and complete mobile application designed to support pre-trip, in-trip, and post-

trip functionalities, during a press conference where more than 20 media publications had attended. On the very last day of the topic was on “How to fully utilise the

the technology provider of for our hotel booking platform (Amadues Content Store) in the MENA region, according to a poll that was conducted

We are very pleased to have our content store as the best nonair solution and strongly urge those of g deeper and discover how it can benefit your business and drive greater

http://www.amadeus.com/jo/x217274.html. Business aside, it

for our dear customers each day. The violenist piece and a stimulating performance by the

attracted a great audience to our stand and put smiles on lots of faces after a

and are looking forward to

www.facebook.com/AmadeusJordan, where you will find a forget to “Like” our page and become an

Like us on

Facebook!

Issue 6 > June 2012

New Hire AnnouncementWelcome on board

We are pleased to announce that team!

Prior to joining us, Abeer had served 2 years with Royal Jordanian Airlines. Fluent in Arabic, English and German, Abeer brings experience and a proven track record invaluable in meeting our departmental goals and objectives.

Please join us in welcoming her on board and wish her all the success in her future endeavors with Amadeus Jordan! Contact Details:

Email : abeer.mustafa@amadeus.com Tel:

We know that you are facing pressure to prove your value to your web-savvy consumers who can create tailor-made holidays online. increasingly using low-price internet fares and rates to put together their own holiday packages, selecting their own combinations of hotel, transfer, flight and excursions. As a result, winning customers poses new challenges for you. We havyour answer! With Amadeus ePackages

• Enhance your online offering• Sell your own content • Increase your sales volume

To learn more, contact our Sales Manager; Osama.masri@amadeus.com or call on 568 5454

Announcement

We are pleased to announce that Mrs. Abeer Mustafa has recently joined our

Prior to joining us, Abeer had served 2 years with Royal Jordanian Airlines. Fluent in Arabic, English and German, Abeer brings experience and a proven track record of success to Amadeus Jordan which will be invaluable in meeting our departmental goals and objectives.

Please join us in welcoming her on board and wish her all the success in her future endeavors with Amadeus

Tel: 5685454

We know that you are facing pressure to prove your savvy consumers who can

Travellers are price internet fares and rates

to put together their own holiday packages, selecting their own combinations of hotel, transfer, flight and excursions. As a result, winning customers poses new challenges for you. We have

Amadeus ePackages , you can:

Enhance your online offering

To learn more, contact our Sales Manager; or call on 568 5454.

Amadeus e

Packages is the ideal

solution for selling:

� Desert safari

� Hajj & Umrah packages

� Events & attractions

� Pyramid Light & Sound

show

� Custom travel products

and services

� Holiday packages and

more.

has recently joined our Help Desk

Prior to joining us, Abeer had served 2 years with Royal Jordanian Airlines. Fluent in Arabic, English and of success to Amadeus Jordan which will be

Please join us in welcoming her on board and wish her all the success in her future endeavors with Amadeus

Amadeus e-

Packages is the ideal

solution for selling:

Desert safari

Hajj & Umrah packages

Events & attractions

Pyramid Light & Sound

Custom travel products

and services

Holiday packages and

Issue 6 > June 2012

#Amadeus Tip

Do you know that some airlines process a big number of tickets to be issued in ONE TTP ENTRY in a ONE PNR? For example, in a PNR created on Turkish Airlines that holds more than 5 passengers, there is a big possibility that the TTP entry will fail and you will see CANN tickets registered into your Sales Report (TJQ/SOF). To avoid such problem, we advise you issue the tickets in more than ONE TTP entry:

Winner Announcement

The winner of the raffle for Quiz 3, eNewsletter issue 4, is:

« Kholoud Adham – UNITAG

Congratulations!Congratulations!Congratulations!Congratulations! We

like your new Camera.

New Quiz found below

Do you know that some airlines CANNOT process a big number of tickets to be issued

ONE PNR?

For example, in a PNR created on Turkish Airlines that holds more than 5 passengers, there is a big possibility that the TTP entry

and you will see CANN tickets registered into your Sales Report

To avoid such problem, we advise you to issue the tickets in more than ONE TTP

Winner Announcement

The winner of the raffle for Quiz 3,

UNITAG »

We hope you

Example: TTP/P1-3 passengers 1 to 3 TTP/P4-6 passengers 4 to 6 in the same PNR TTP/P7-9 passengers 7 to 9 in the same PNR For more information on TTP entries with passenger selection, check the information page under HE TTP and then enter MS 463

Issue tickets for

Issue tickets for passengers 4 to 6 in the same PNR

Issue tickets for passengers 7 to 9 in the same PNR

For more information on TTP entries with passenger selection, check the information page under HE TTP and then enter MS 463

Issue 6 > June 2012

Don’t miss your chance to be one of our lucky winners!

Q1. During the ATM 2012, Amadeus was chosen as the preferred GDS for our hotel booking platform. What is

the name of such platform??? Send us your answer!

Q2. What is the Entry to quote the Best Available Fare pricing while creating a PNR and BEFORE End of Transaction (ET/ER)?? a. FXX b. FXB c. FXR d. FXC

Q3. What is the Entry to print WHOLE PNR history?? a. IBP b. IEP c. WRA/RT d. WRA/RH

Email your answers to Marketing.jo@amadeus.com OR Dina.maayeh@amadeus.com

& enter the draw where the winners will be randomly chosen!

…

Editor:

Dina Maayeh

Marketing & Communication

T: +962 6 568 5454

E: Dina.maayeh@amadeus.com

For any suggestions, send an e-mail to: Marketing.jo@amadeus.com

www.amadeus.com/jo

www.facebook.com/AmadeusJordan