Issue: 28

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Email: Email: businessl ine@wrexham.gov.ukbusinessl ine@wrexham.gov.uk

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www.wrexham.gov.uk/businessline

N ew s let t e rN ew s let t e r Oc t ob erOct ob er 20142014

Businessline updateBusinessline updateBusinessline updateBusinessline update

Wrexham Venues Directory Launch:Wrexham Venues Directory Launch:Wrexham Venues Directory Launch:Wrexham Venues Directory Launch:

A wide range of venues are available for hire in the Wrexham area. If you are in the process of arranging a conference, training session / seminar or simply require a room in which to hold a meeting for instance, the Businessline directory of venues, will allow you to identify many of the options available to you.

Where provided each listing details opening hours, the availability of facilities / equipment, refreshments and catering options, the number of car parking spaces and the maximum room capacity etc.

As well as being able to browse through the main directory, listing all the venues that have submitted details, individual directories are also available which will enable you to identify venues which can be used for the following purposes:

• Conference suites • Meeting rooms • IT suites • Training suites • Halls

Should you have any particular requirements in terms of room capacity, equipment and facilities, the number of car-parking spaces etc and online form is available, on completing this a directory consisting of venues which match your requirements will be created.

Please see the following link for further information. Additional venues will be added over the next few weeks:

http://bit.ly/wrexham-venues-directories

www.wrexham.gov.uk/360-networking

NEXT MEETING

5:00pm - 6:45pm Gresford Memorial Centre

Book your place to attend

www.wrexham.gov.uk/360-attend

OCTOBEROCTOBEROCTOBEROCTOBEROCTOBEROCTOBEROCTOBEROCTOBER

1414 • Meet and form relationships with local business professionals

• Promote your products and services

• Presentation by Ellis & Co - Organising your business to save tax

www.wrexham.gov.uk/businessline

http://bit.ly/business-discounts-Wrexham

Business-to-Business Discounts

Please click the link above for details of all

the discounts currently available through

Businesslines business-to-business discount

scheme.

The Varsity Pitch CompetitionThe Varsity Pitch CompetitionThe Varsity Pitch CompetitionThe Varsity Pitch Competition

This is your chance to win £10,000 for your This is your chance to win £10,000 for your This is your chance to win £10,000 for your This is your chance to win £10,000 for your business.business.business.business. If you’ve got a fresh, unique, and If you’ve got a fresh, unique, and If you’ve got a fresh, unique, and If you’ve got a fresh, unique, and innovative business (or even just a great innovative business (or even just a great innovative business (or even just a great innovative business (or even just a great idea) then this is the competition for you! It idea) then this is the competition for you! It idea) then this is the competition for you! It idea) then this is the competition for you! It is open to current students at a UK college is open to current students at a UK college is open to current students at a UK college is open to current students at a UK college or university, or those who graduated or university, or those who graduated or university, or those who graduated or university, or those who graduated anytime after 2009.anytime after 2009.anytime after 2009.anytime after 2009.

Entry is easy! Simply upload a 60 second video to YouTube of you pitching your idea and then fill out the application form. Good luck!

Entries close at midnight on October 18th!

To apply please see the following website for further information:

http://nacue.com/create-varsity-pitch/

Entries invited for the NatWest Everywoman

Awards

BBC TV Seeks Startup Business BBC TV Seeks Startup Business BBC TV Seeks Startup Business BBC TV Seeks Startup Business Case Studies Case Studies Case Studies Case Studies

As a leading specialist in funding solutions As a leading specialist in funding solutions As a leading specialist in funding solutions As a leading specialist in funding solutions for business, public and voluntary sector for business, public and voluntary sector for business, public and voluntary sector for business, public and voluntary sector organisations, Idox has been asked by the organisations, Idox has been asked by the organisations, Idox has been asked by the organisations, Idox has been asked by the BBC to highlight a call for case studies.BBC to highlight a call for case studies.BBC to highlight a call for case studies.BBC to highlight a call for case studies. The BBC is currently researching for a proposed television programme on the experiences of those who have started up their own business. The BBC would like to hear from any member of the public who has started up any kind of business. Those interested in sharing their story are invited to contact BBC researcher Emily Wakefield on: 020 361 40392 emily.wakefield@bbc.co.uk

Bootcamp to BusinessBootcamp to BusinessBootcamp to BusinessBootcamp to Business

The search for Wales' next top young entrepreneurs has started again. Big Ideas Wales is looking for 16-24 year olds who have the talent, drive and commitment to put their business on the fast track to success. Application deadline: 31st October 31st October 31st October 31st October For further information please see the following website: https://business.wales.gov.uk/bigidea

Why is NLP so important in running a successful business?Why is NLP so important in running a successful business?Why is NLP so important in running a successful business?Why is NLP so important in running a successful business?

Do you often set targets and goals within your business and some times it seems a bit hit and Do you often set targets and goals within your business and some times it seems a bit hit and Do you often set targets and goals within your business and some times it seems a bit hit and Do you often set targets and goals within your business and some times it seems a bit hit and

miss as to whether you achieve them? Do you find it easier to build rapport and relationships miss as to whether you achieve them? Do you find it easier to build rapport and relationships miss as to whether you achieve them? Do you find it easier to build rapport and relationships miss as to whether you achieve them? Do you find it easier to build rapport and relationships

with certain customers and others it often seems like such hard work? Do you find with certain customers and others it often seems like such hard work? Do you find with certain customers and others it often seems like such hard work? Do you find with certain customers and others it often seems like such hard work? Do you find

presenting to others about your business and services daunting and something you would presenting to others about your business and services daunting and something you would presenting to others about your business and services daunting and something you would presenting to others about your business and services daunting and something you would

prefer to not have to do and know that you need to, to get your message out there? Would prefer to not have to do and know that you need to, to get your message out there? Would prefer to not have to do and know that you need to, to get your message out there? Would prefer to not have to do and know that you need to, to get your message out there? Would

you like to understand how the minds of your customers work, so you can speak to them in a you like to understand how the minds of your customers work, so you can speak to them in a you like to understand how the minds of your customers work, so you can speak to them in a you like to understand how the minds of your customers work, so you can speak to them in a

language that they understand? Would you like to learn how to make the whole sales language that they understand? Would you like to learn how to make the whole sales language that they understand? Would you like to learn how to make the whole sales language that they understand? Would you like to learn how to make the whole sales

process, enjoyable and easy for both you and your customers?process, enjoyable and easy for both you and your customers?process, enjoyable and easy for both you and your customers?process, enjoyable and easy for both you and your customers?

If you answered yes to any of these questions, then please do read on to find out more about

how NLP can benefit you and your business.

What is NLP – NLP stands for Neuro Linguistic Programming and was formed from the study

of excellence, studying how humans create excellence, how to achieve excellence and how

to achieve excellence consistently! We all know that we have the ability to achieve goals as

some times we achieve them and some times we don’t. NLP is the difference that makes the

difference in knowing how to achieve your goals consistently. NLP enables us to understand

the workings of the human mind and how all of our minds work uniquely, the language

people use, how they behave, so we can use this to build better relationships within business

and with customers, creating value at every stage of their relationship with you.

You can understand peoples strategies, how they make decisions, how they are reassured

they have the right service and product, satisfying their values when they buy from you. NLP

also teaches you how to use language in your presentations, your brochures and on your

websites too, using language in a powerful way to communicate and really get your message

across in a unique and dynamic way

If you would like to learn how to present your message in a way that captivates your

audience, how to excel within your business, meet your sales targets, build rapport easily

with your customers and clients, building long lasting fulfilled relationships and really

drawing on the uniqueness of what your business is offering to make you “stand out from the

crowd” then NLP is the way to enable you to achieve this.

Claire presents her own weekly radio show “The Health Inspector” on Calon FM where you

can contact her for free advise and she will happily answer your questions

Article provided by:

Claire Hegarty Health and Lifestyle Expert

Telephone: 0151 678 3358 / 07714 853 524

E-mail: info@tranceformations-pbe.com

Website: www.clairehegarty.co.uk

Provide an article to feature within an edition of Businesslines monthly newsletter

Email: businessline@wrexham.gov.uk Telephone: 01978 292092

New eNew eNew eNew e----Exporting programme launchedExporting programme launchedExporting programme launchedExporting programme launched

UK Trade & Investment (UKTI) has launched a new eUK Trade & Investment (UKTI) has launched a new eUK Trade & Investment (UKTI) has launched a new eUK Trade & Investment (UKTI) has launched a new e----Exporting Programme to help Exporting Programme to help Exporting Programme to help Exporting Programme to help companies in the United Kingdom to sell products overseas through online channels.companies in the United Kingdom to sell products overseas through online channels.companies in the United Kingdom to sell products overseas through online channels.companies in the United Kingdom to sell products overseas through online channels.

An e-marketplace is an online location that provides a platform for companies of all sizes to do business through e-commerce. Popular e-marketplaces include amazon, Tmall and eBay. UKTI has identified over 400 e-marketplaces worldwide.

By selling through an eBy selling through an eBy selling through an eBy selling through an e----marketplace you can:marketplace you can:marketplace you can:marketplace you can:

• Find new customers • Analyse data and find out what customers are looking for • Build awareness of your brand

By joining the eBy joining the eBy joining the eBy joining the e----Exporting Programme you will benefit from:Exporting Programme you will benefit from:Exporting Programme you will benefit from:Exporting Programme you will benefit from:

• Meeting with an e-Exporting adviser to discuss export plans • Receiving help and advice on building your online and e-commerce presence • Increasing the reach of your brand globally • Identifying new e-marketplaces around the world • Setting up on e-marketplaces quickly • Attending events and webinars about retail/e-commerce opportunities

For more information and to join the e-Exporting Programme please see the following webpage:

https://www.gov.uk/e-exporting

Businessline Library: How to be great at the stuff you hateBusinessline Library: How to be great at the stuff you hateBusinessline Library: How to be great at the stuff you hateBusinessline Library: How to be great at the stuff you hate

How to be great at the stuff you hateHow to be great at the stuff you hateHow to be great at the stuff you hateHow to be great at the stuff you hate

The sales bible for nonThe sales bible for nonThe sales bible for nonThe sales bible for non----sales peoplesales peoplesales peoplesales people

If you’ve ever persuaded your mates to go for a curry rather

than a Chinese, or convinced your boss that you need next

Tuesday off, then you, my friend, have been selling.

All of us have to sell. Whether you’re a lawyer, an

accountant, or an entrepreneur, selling is a big part of what

you do. So why do so many of us love to hate it?

This book doesn’t promise to make you love selling - just to

make you great at it. It does that by breaking the sales

process down into a few simple steps you can repeat time

and again: from targeting and networking, to persuading and asking.

This book is available to loan from Businesslines business library, free of charge, for all

members of Wrexham Library service.

Please see the following link for further information on the range of business books

available via Businessline:

http://bit.ly/Businessline_library

Talking Business

Every Thursday

1:00pm - 2:00pm

2nd October Sarah Rugg - ViVa Virtual PA 9th October Georgina Jones - Bathing Beauty 16th October Business Question Time 23rd October Nick Brady - ShopWalk3D 30th October Sarah-Jane Lupton - Business Wales

01978 293393 info@calonfm.com www.calonfm.com

submit a question

Feature as a guest on the Talking Business Show

HMRC delays late payroll fines for small firmsHMRC delays late payroll fines for small firmsHMRC delays late payroll fines for small firmsHMRC delays late payroll fines for small firms

From 6 April 2013 employers started reporting PAYE information to HM From 6 April 2013 employers started reporting PAYE information to HM From 6 April 2013 employers started reporting PAYE information to HM From 6 April 2013 employers started reporting PAYE information to HM Revenue & Customs (HMRC) in real time. This is referred to as Real Time Revenue & Customs (HMRC) in real time. This is referred to as Real Time Revenue & Customs (HMRC) in real time. This is referred to as Real Time Revenue & Customs (HMRC) in real time. This is referred to as Real Time Information (RTI).Information (RTI).Information (RTI).Information (RTI).

RTI requires employers (or their accountant, bookkeeper or payroll bureau) to:

• send details to HMRC every time they pay an employee, at the time they pay them

• use payroll software to send this information electronically as part of their routine payroll process

HMRC has announced that from 6 October 2014, companies with 50 or more employees will face penalty charges for late filing of payroll reports through (RTI).

HMRC has however postponed the implementation for smaller businesses. Late charges will now not be imposed on firms with 49 employees or fewer until March 2015.

For further information please see the following link:

http://bit.ly/late-payments

Energy efficiency fundEnergy efficiency fundEnergy efficiency fundEnergy efficiency fund

The British Gas Energy Efficiency Fund is designed to help microThe British Gas Energy Efficiency Fund is designed to help microThe British Gas Energy Efficiency Fund is designed to help microThe British Gas Energy Efficiency Fund is designed to help micro----businesses manage their businesses manage their businesses manage their businesses manage their energy costs in the longenergy costs in the longenergy costs in the longenergy costs in the long----term, by providing free expert advice and energy efficiency term, by providing free expert advice and energy efficiency term, by providing free expert advice and energy efficiency term, by providing free expert advice and energy efficiency measures.measures.measures.measures.

Eligible businesses will receive a free on-site energy survey, as well as fully-funded installations of energy saving measures valued up to £6,000 per business, helping you save money on your energy bill.

Site surveys will be carried out by trained professionals and will identify the right range of measures that can be delivered at your site – this could include new LED lighting, a boiler replacement, new insulation or other methods to control your energy use.

Please see the following website for further information:

https://www.britishgas.co.uk/business/energyefficiencyfund#

Pitch Your Biz competition toPitch Your Biz competition toPitch Your Biz competition toPitch Your Biz competition to winwinwinwin £10,000£10,000£10,000£10,000

To enter the Moonfruit Pitch your Biz To enter the Moonfruit Pitch your Biz To enter the Moonfruit Pitch your Biz To enter the Moonfruit Pitch your Biz competition for a chance of winning £10,000, competition for a chance of winning £10,000, competition for a chance of winning £10,000, competition for a chance of winning £10,000, simply complete the online application form via simply complete the online application form via simply complete the online application form via simply complete the online application form via the following link:the following link:the following link:the following link: http://ubt.moonfruit.com/pitchyourbiz/ Deadline: 20th October

Business Debtline launches Business Debtline launches Business Debtline launches Business Debtline launches new website new website new website new website

The Business Debtline offers free expert The Business Debtline offers free expert The Business Debtline offers free expert The Business Debtline offers free expert and professional advice about business and professional advice about business and professional advice about business and professional advice about business debts, cashflow problems and personal debts, cashflow problems and personal debts, cashflow problems and personal debts, cashflow problems and personal debts. debts. debts. debts.

They also offer self help solutions such as debt-management plans, debt relief orders and individual voluntary arrangements. Please see the following link for further information:

http://bit.ly/business-debtline

Complying with the Telephone Preference Service:Complying with the Telephone Preference Service:Complying with the Telephone Preference Service:Complying with the Telephone Preference Service:

The Telephone Preference Services are opt-out registers through which individuals and organisations can choose not to receive unsolicited sales and marketing calls and faxes. It is unlawful for any business, including charities and voluntary organisations, to make unsolicited marketing calls or send unsolicited faxes to numbers on the service registers.

What must a business involved in direct marketing do to comply? Any business that makes direct marketing calls or sends direct marketing faxes must screen their call lists against the Telephone Preference Service registers to ensure that they do not contact registered numbers. Both prospect lists and in-house customer lists should be screened. An exception exists where customers have previously indicated that they do not object to receiving direct marketing calls or faxes from the business.

The TPS register contains residential numbers as well as some numbers of sole traders and business partnerships. The CTPS register contains business numbers only. Therefore if your business makes direct marketing calls solely to individuals you need only screen your call lists against the TPS register. However, if you make direct marketing calls to other businesses you must screen numbers against both registers.

As the registers are updated daily, screening must be carried out at least every 28 days to ensure that new additions to the register are taken into account.

How can a business involved in direct marketing access the registers?

There are three ways that businesses can screen their call lists against the Telephone Preference Service registers:

1) Apply for a licence to access the data directly. 2) Use a low volume call screening service. 3) Contract a third party list cleanser.

Alternatively Businessline can provide telesales lists which exclude businesses listed on the Telephone Preference Service, please see the following link for further information: http://bit.ly/marketing_lists

How are the requirements enforced and what are the penalties for non-compliance?

The Information Commissioner's Office (ICO) is responsible for enforcing the regulations regarding the telephone preference services. Where a registered individual or organisation receives an unsolicited sales or marketing call or fax, in the first instance they can make a complaint to the TPS, CTPS or FPS. The respective organisation will record the complaint and include it in a report, which is then sent to the ICO. However, the telephone preference services are not able to take enforcement action themselves.

In some cases, formal enforcement notices are served against more serious offenders. In very serious cases of non-compliance, offenders may be prosecuted, with the maximum penalty being a fine of £5,000. However, prosecutions related to the telephone preference services are extremely rare.

Please contact Businessline to obtain a full copy of this factsheet:

Telephone: Telephone: Telephone: Telephone: 01978 292092 or email: email: email: email: businessline@wrexham.gov.uk