ISO9001 Quality Management in Small Company
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ISO9001 Quality Management in Small Company Runnan Li, Graduate Student, Industrial Engineering Advisor: Dr. Nadiye Erdil, Assistant Professor, Industrial and Systems Engineering Tagliatela College of Engineering Introduction Next Step References Quality is Free. New York: McGraw-Hill. ISBN 0-07- 014512-1. Wanghongyuan. ERP Quality Management Research Based on ISO9001[J]. Forward Position. No.6 2010 ISO 9001:2015 — This standard is based on a number of quality management principles including a strong customer focus, the motivation and implication of top management, the process approach and continual improvement. • Quality Manual • Process Manual & Flow Chart • Record & Form Steps: 1. Examine the existing processes 2. Check and organize company's existing standards and documents 3. Based on ISO 9001 standards requirements develop an Quality is free The investment made in Quality will generate savings more than the cost of the program. SMALL COMPANIES Advantages: • Simple organization structure • flexible management • quick reaction Disadvantages: • Focus on final product quality directly and ignore quality in process Example: • No standard process for delivery a CAD pattern to manufacturing department. If the pattern lost, manufacturing department will come to CAD room and request a new one again. Thanks for the simple organization structure, this re- request process is very quick. But this process still waste time, money and energy. Wastes of these kinds are hidden in all processes related to manufacturing. This project focuses on TQM (Total Quality Management) implementation in a small manufacturing company that targets reduction of such wastes by controlling all processes. ISO 9001 is the quality management system that will be used for this purpose. Thermaxx Jackets, founded over 25 years ago, manufacture many sizes of pipe and valve insulation blankets for dozens of common components. In addition, they design and implement custom insulation solutions for the most unique and complex insulation challenges. Organization Structure Thermaxx has functional organization structure. Each staff may hold multiple positions, which requires clear definitions of roles and responsibilities. Manufacturing Process Thermaxx makes custom products. Therefore, the manufacturing process of each product is different based on design and materials. ISO9001 in Thermaxx ISO 9001 is not just a set of files It is a management system which requires participation from all employees. Don’t just let it stay on paper. Most important thing is to use these standards and ideas to improve the quality in process. Localization Each company has it’s feature. Adjust the ISO9001 standards to fit the company. ISO 9001 is a tool to help company to improve quality management. Understanding the idea of ISO 9001 is more important than just follow and trust it blindly. Step by Step One of the advantages a small company has is to be able to react quickly. It’s easier to implement a new process, and the company can adopt to work with the new process quickly. But this doesn’t mean they can realize ISO 9001 quality management in one day. It will take time, becauseISO9001 affects all aspects of manufacturing in the company and people need time to understand and learn to use it. ISO 9001 Master Index Part of the ISO 9001 Master Index in Thermaxx is shown in Fig3. After an ISO9001 document is prepared, a document number is assigned and added in this index. Fig1.Organization Structure Fig2.Manufacturing Process Fig3.ISO 9001 Master Index Fig4. Document Control Procedure Procedure Manual According to ISO 9001, all the processes under control must include these documents. Fig4 is the procedure of documents control. 1. Continue working with each department to formalize documents and standardize processes to meet ISO 9001 requirements. 2. Check operation state of published ISO 9001 standards regularly. 3. Keep training and improving ISO 9001 idea in company. Let everyone be part of it. Archive: • Standardize quality management system. • Quality improvement and continues improvement. • Increase competitiveness. • Cost-effective production. Materials and Methods
Transcript of ISO9001 Quality Management in Small Company
ISO9001 Quality Management in Small CompanyRunnan Li, Graduate Student, Industrial Engineering
Advisor: Dr. Nadiye Erdil, Assistant Professor, Industrial and Systems Engineering Tagliatela College of Engineering
Introduction
Next Step
ReferencesQuality is Free. New York: McGraw-Hill. ISBN 0-07-014512-1.Wanghongyuan. ERP Quality Management Research Based on ISO9001[J]. Forward Position. No.6 2010
ISO 9001:2015 — This standard is based on a number of quality management principles including a strong customer focus, the motivation and implication of top management, the process approach and continual improvement.
• Quality Manual• Process Manual & Flow Chart• Record & Form
Steps:1. Examine the existing processes2. Check and organize company's existing standards
and documents3. Based on ISO 9001 standards requirements develop
an implementation plan
Quality is free The investment made in Quality will generate savings more than the cost of the program.
SMALL COMPANIESAdvantages: • Simple organization structure• flexible management• quick reactionDisadvantages:• Focus on final product quality directly and ignore
quality in processExample:• No standard process for delivery a CAD pattern to
manufacturing department. If the pattern lost, manufacturing department will come to CAD room and request a new one again. Thanks for the simple organization structure, this re-request process is very quick. But this process still waste time, money and energy.
Wastes of these kinds are hidden in all processes related to manufacturing.This project focuses on TQM (Total Quality Management) implementation in a small manufacturing company that targets reduction of such wastes by controlling all processes. ISO 9001 is the quality management system that will be used for this purpose.
Thermaxx Jackets, founded over 25 years ago, manufacture many sizes of pipe and valve insulation blankets for dozens of common components. In addition, they design and implement custom insulation solutions for the most unique and complex insulation challenges.
Organization StructureThermaxx has functional organization structure. Each staff may hold multiple positions, which requires clear definitions of roles and responsibilities.
Manufacturing ProcessThermaxx makes custom products. Therefore, the manufacturing process of each product is different based on design and materials.
ISO9001 in ThermaxxISO 9001 is not just a set of filesIt is a management system which requires participation from all employees. Don’t just let it stay on paper. Most important thing is to use these standards and ideas to improve the quality in process.
LocalizationEach company has it’s feature. Adjust the ISO9001 standards to fit the company. ISO 9001 is a tool to help company to improve quality management. Understanding the idea of ISO 9001 is more important than just follow and trust it blindly.
Step by StepOne of the advantages a small company has is to be able to react quickly. It’s easier to implement a new process, and the company can adopt to work with the new process quickly. But this doesn’t mean they can realize ISO 9001 quality management in one day. It will take time, becauseISO9001 affects all aspects of manufacturing in the company and people need time to understand and learn to use it.
ISO 9001 Master IndexPart of the ISO 9001 Master Index in Thermaxx is shown in Fig3. After an ISO9001 document is prepared, a document number is assigned and added in this index.
Fig1.Organization Structure Fig2.Manufacturing Process
Fig3.ISO 9001 Master Index Fig4. Document Control Procedure
Procedure ManualAccording to ISO 9001, all the processes under control must include these documents. Fig4 is the procedure of documents control.
1. Continue working with each department to formalize documents and standardize processes to meet ISO 9001 requirements.
2. Check operation state of published ISO 9001 standards regularly.
3. Keep training and improving ISO 9001 idea in company. Let everyone be part of it.
Archive:• Standardize quality management system.• Quality improvement and continues improvement.• Increase competitiveness.• Cost-effective production.
Materials and Methods
