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ISO 14001:2015

ISO 14001:2015WHO’S INTERESTED

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ISO 14001:2015

GLOBAL REACH – LOCAL EXPERTISE

Buildings TransportEnvironment

& HealthEnergyWater Oil & Gas

Planning & Urban Design

Management Consulting

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ISO 14001:2015

ENVIRONMENT, HEALTH AND WATER

Air Quality Management

Applied Epidemiology

Building Forensics and Property Loss

Climate Change and Energy Management

Compliance Assistance

Ecology and Sediment Management

EHS Management

EHS Information Management

Environmental Due Diligence

Environmental Master Planning

Expert Services

Exposure Reconstruction and Analysis

Human Health Sciences

Impact Assessment and Planning

Industrial Wastewater Management

International Finance

Landscape and Urban Design

Nanotechnology

Occupational Health and Safety

Product Safety and Stewardship

REACH

Resource Scarcity

Risk Assessment and Risk Management

Site Investigation and Remediation

Sustainability

Toxicological Sciences

Urban Water Management

Waste Management

Water Resources

WEEE, RoHS and EcoDesign

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ISO 14001:2015

WHY THE NEW REQUIREMENT?

THE REQUIREMENT OF 4.2

HOW CAN WE MAKE A SUCCESS OF IT?

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ISO 14001:2015

WHY THE NEW REQUIREMENT?

• Stakeholders know more and expect more

• Informed business

• Standards

ISO 14001:2004

• Insular and defensive

• Environmental policy, complaints and evaluating significance

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ISO 14001:2015

WHEN DO WE HAVE TO BE INTERESTED?

LEADERSHIP

PLANNING

PERFORMANCE EVALUATION

SUPPORT AND OPERATION

IMPROVEMENT DO

CHECK

PLAN

ACT

Communication

Lifecycle perspective

Risk and opportunities

Intended Outcomes of the EMS

Needs and expectations of interested

parties

Internal and external

issues

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ISO 14001:2015

1. Grab leaders attention

2. Understand your context

3. Identify and communicate with stakeholders

4. Know your risks

5. Think lifecycle

5 STEPS TO TRANSITION

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ISO 14001:2015

THE REQUIREMENT OF 4.2

• Person or organisation that can affect, be affected by, or perceive itself to be affected by a decision or activity

• Term stakeholder can also be used

8

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ISO 14001:2015

IDENTIFY AND COMMUNICATING WITH STAKEHOLDERS

Interested parties Requirements

Monitoring and measurement

procedureInternal audit

Needs

Communication?How, when, with whom?

Expectations

Indicators

Which of these become compliance

obligations?

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ISO 14001:2015

IDENTIFY AND COMMUNICATING WITH STAKEHOLDERS

For example

Increase the amount of

returnable packaging

Reduce wasteto landfill

Communicate howmuch returnable

packaging provided

Purchasing data/sales data

Customer

Internal audit of monitoring and

measurement process

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ISO 14001:2015

7.4 COMMUNICATION

• Maintain a process including:

a) on what to communicate;

b) when to communicate;

c) with whom to communicate;

d) how to communicate.

• Base communication on your compliance obligations;

• Ensure that environmental information communicated is consistent with information generated within the environmental management system, and is reliable.

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ISO 14001:2015

HOW CAN WE MAKE A SUCCESS OF IT?

• Keep it simple

• Make it relevant

• Internal and external

• Think about what your organisation already does

• Cross functional input

• Consider a workshop approach

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ISO 14001:2015

IDENTIFY INTERESTED PARTIES

RELATIONSHIP

By responsibility

By influence or representation

By proximity

By dependency

By authority

By diverse perspectives

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ISO 14001:2015

IDENTIFY INTERESTED PARTIES

RELATIONSHIP EXAMPLES OF INTERESTED PARTY

By responsibility Investors

By influence or representationNon-governmental organisations (NGO), industry membership organisations

By proximity Neighbours, community

By dependency Employees, suppliers

By authority Regulatory or statutory agencies

By diverse perspectives Research centre, think tanks

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ISO 14001:2015

DETERMINE THEIR REQUIREMENTS

RELATIONSHIP EXAMPLES OF INTERESTED PARTY EXAMPLES OF NEEDS AND EXPECTATIONS

By responsibility InvestorsExpect the organisation to manage its risks and opportunities that can affect an investment

By influence or representationNon-governmental organizations (NGO), industry membership organisations

Need the organisation's cooperation to achieve the NGO's environmental goals

By proximity Neighbours communityExpect socially acceptable performance, honesty and integrity

By dependency Employees, suppliersExpect to work in a safe and healthy environment

By authority Regulatory or statutory agencies Expect demonstration of legal compliance

By diverse perspectives Research centre, think tanks Funding, case studies, support

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ISO 14001:2015

WORKED EXAMPLE

INTERESTED PARTY NEEDS AND EXPECTATIONS

Employees Stable and safe employment. Prospects

Corporate body Good environmental news, risk management, environmental reporting, costs

Shareholders Good environmental news, risk management, environmental reporting

Local community individuals groups, businesses Stable work, good environment, clean air, good neighbour, business, charitable support (£ and time)

Customers Reliability, compliance, not linked to poor publicity, ISO14001, tender specific requirements, achievement of sustainability objectives

Competitors Ethical, partner on lobbying eg carbon

Suppliers Clear environmental requirements and standards

Trade bodies Membership, data, opinion

Government Compliance, data, tax (including environmental), UK manufacturing and export

Education providers Long term commitment, mentors, trainers, work placements, PhD sponsorship

NGOs Data, support, opinion, above and beyond compliance

Future employees Good opportunities. Training, education

Energy providers Flexible energy use

Technology centres Funding, projects to work on, vision

Regulators Compliance, competence, data reporting, best practice

Insurance Manage risk

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ISO 14001:2015

WHICH OF THESE BECOME COMPLIANCE OBLIGATIONS?

• Gain a broad level knowledge

• Understand risks and opportunities associated with requirements

• Further developed and documented in 6.1.3: Compliance Obligations

Legal requirements that an organisation has to comply with and other requirements that an organisation has to or chooses to comply with

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ISO 14001:2015

KNOW YOUR RISKS AND OPPORTUNITIES

Environmental Aspects

Compliance Obligations

Other issues and requirements

Risks and Opportunities that need to be addressed

Actions to address

• Achieve intended outcomes

• Prevent undesired effects• Continual improvement

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ISO 14001:2015

KNOW YOUR RISKS AND OPPORTUNITIES

Environmental Aspects

Compliance Obligations

Other issues and requirements

Risks and Opportunities that need to be addressed

• Achieve intended outcomes

• Prevent undesired effects• Continual improvement

Actions to address

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ISO 14001:2015

USEFUL RESOURCES

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ISO 14001:2015

RECAP

• Establish good practice already occurring

• Cross functional

• Consider a workshop

• Risks and opportunities

• Develop a compliance obligations

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ISO 14001:2015

THANK YOUQUESTIONS?Greg RobertsRamboll Environ – Manager

07921056516

gproberts@ramboll.com

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