ISO 14001 Webinar - Mervyn Group · ISO 14001 Webinar Pacific Northwest ... ISO 14004 EMS—General...

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ISO 14001 Webinar Pacific Northwest Defense Coalition August 12, 2014 Presented by Debra Mervyn- Mervyn Group Quality, Lean, and Project Management Systems [email protected] 08/12/2014

Transcript of ISO 14001 Webinar - Mervyn Group · ISO 14001 Webinar Pacific Northwest ... ISO 14004 EMS—General...

ISO 14001 Webinar

Pacific Northwest Defense Coalition

August 12, 2014

Presented by

Debra Mervyn- Mervyn Group

Quality, Lean, and Project Management Systems

[email protected]

08/12/2014

Agenda

• Business case and trends

• Benefits and drivers for registration

• Types of companies who benefit

• Regulatory frameworks and relationship to ISO 14001

standard

• Overview of ISO 14001 standard

• Key differences between ISO 14001(EMS) and ISO9001/

AS9100 (QMS)

• Leveraging ISO9001 or AS9100 to implement ISO 14001

• Resources and timeline

• Hints and pitfalls

Management Systems

Quality Management System (QMS)

• Business and quality processes used to ensure customer's

requirements are consistently met

Environmental Management System (EMS)

• Business and quality processes used to ensure

environmental and other requirements are consistently met

Business Case and Trends

• EU and Asia- Registrations increasing and becoming

requirement for business

• ISO 14001 with dual focus on Health and Safety

• US- Registrations low

• Significantly lower than EU

• Public perception driving some registrations

• Cross board- all industries and sectors

• Chemical industry focus on Responsible Care

Why US Companies Don’t Do ISO 14001 www.environmentalleader.com/2013/05/02/why-us-companies-dont-do-iso-14001/

Companies Which Benefit

Business case

• High risk operations

• Past track record and or incident cost

• No formal OSHA or EHS system

• EHS or OSHA costs high or want to reduce costs

• High profile customers who require EMS

• Entering markets requiring EMS (EU, Asia)

Benefits

• Minimize risk

• Decrease significance and growing costs associated

with “incidents”

• Improve operational consistency and efficiency

• Manage proactively- not just EHS department

• Reduce operating costs

• Improve public perception and/or gain market recognition

• Meet stakeholder and/or customer requirements

• Reduce regulatory burden

• Improve compliance with regulations or other requirements

• Reduce legal liabilities (civil/criminal)

Regulatory Relationships

• EPA, DEQ, Ecology Factor

• Performance for high visible market sectors

• Environmental agencies seeing benefit

• OSHA Factor

• Make sense to do Health and Safety with ISO 14001

• Easy and logical to integrate systems

• Kitchen Sink Factor

• ITAR

• REACH and RoHS

• Conflict Minerals

Environmental Management

Key Elements

• Understand potential environmental impacts and

regulatory and other requirements

• Define and document processes and improve

• Build reliability and repeatability into process

What is ISO 14000 Series?Set of Industry Standards defining a good environmental

management system

ISO 14001 EMS—Requirements with guidance for use

ISO 14004 EMS—General guidelines on principles, systems and support

ISO 14006 EMS—Guidelines for incorporating eco design

ISO 14015 Environmental assessment of sites and organizations

ISO 14020 series (14020 to 14025) Environmental labels and declarations

ISO 14030 discusses post-production environmental assessment

ISO 14031 Environmental performance evaluation—Guidelines

ISO 14040 series (14040 to 14049), Life Cycle Assessment, LCA

ISO 14050 terms and definitions

ISO 14062 discusses making improvements to environmental impact goals

ISO 14063 Environmental communication—Guidelines and examples

ISO 14064 Measuring, quantifying, and reducing Greenhouse Gas

ISO 14001 Elements

PlanEnvironmental policy

Environmental aspects

Legal requirements

Objectives and targetsDoStructure, responsibility

Training

Communication

Documentation

Document control

Operational control

Emergency preparedness

Act/ImproveManagement review

Check/CorrectMonitoring/measurement

Nonconformance/corrective/

preventive action

Records

Compliance Audits

Internal EMS Audits

ISO 14001 Plan

4.2 Policy

4.3 Planning

4.3.1 Environmental aspects

Aspect: Element of an organization’s activities, products or

services that can interact with the environment

Impact: Any change to the environment, whether adverse or

beneficial, resulting from an organization’s aspects

4.3.2 Legal and other requirements

4.3.3 Objectives, targets and programs

Objective - overall environmental goal, consistent with the

environmental policy, that an organization sets itself to achieve

Target - detailed performance requirement, …, that arises from

the environmental objectives and that needs to be set and met to

achieve those objectives

ISO 14001 Implementation/ Do

4.4 Implementing

4.4.1 Resources, roles, responsibility and authority

4.4.2 Competence, training, and awareness

4.4.3 Communication within and to organization

4.4.4 Documentation

4.4.5 Control of documents

4.4.6 Operational control

4.4.7 Emergency preparedness and response

ISO 14001 Check/ Correct and Act

4.5 Checking and Correcting

4.5.1 Monitoring and measurement

4.5.2 Evaluation of compliance

4.5.3 Nonconformity, corrective action and preventive

action

4.5.4 Control of records

4.5.5 Internal audit

4.6 Act- Management Review

ISO 14001 Distinct Processes

4.3 Planning

4.3.1 Environmental aspects and impacts

4.3.2 Legal and other requirements

4.3.3 Objectives, targets and programs

4.4 Implementation

4.4.3 Communication

4.4.7 Emergency preparedness and response

4.5 Checking

4.5.2 Evaluation of compliance

Required Procedures• Aspects and impacts- New

• Legal and other requirements- New

• Training and awareness- Leverage ISO AS

• Communication- New

• Control of documents- Leverage ISO AS

• Operational - Leverage ISO AS

• Emergency preparedness and response- New

• Monitoring and measurement- Leverage ISO AS

• Evaluation of compliance- New

• Nonconformity and corrective and preventive action-

Leverage ISO AS

• Control of records- Leverage ISO AS

• Internal audit- Leverage ISO AS

• Management review- Leverage ISO AS

Approach- Step by Step

Step 1 -Determine Significant Aspects and Impacts

• Map processes and/ or other technique

• Identify aspects and potential impacts and regulatory

requirements

• Apply simple scoring matrix or common sense to

determine significant aspects and impacts

• Establish Objectives and Targets

• Developed “Environmental Improvement Programs” or

Action Plans to work toward objectives and targets

Planning

ISO 14001 Planning Process

Identify Activities,

Products &

Services

Identify

Environmental

Aspects of

Operations

Determine

Significant

Environmental

Aspects/Impacts

Determine Legal &

Other Requirements

•Contractual

•Corporate

•Voluntary

Establish Objectives

& Targets

Develop

Environmental

Plan and

Programs

Consider Policy

Commitments

Determine

Controllable Impacts

Aspects and Impacts Analysis

Process

Activity

Product

Service

Aspect

Significance

and Score

Individual

Criteria

Develop Overall

Impact Score by

Activity,

Organization, etc.

Senior

Management

Review

Business

Process

Changes

Responsible

Parties

(Stakeholders)

Aspect

Aspect

Impact

Impact

Impact

Impact

Impact

Impact

Impact

Further

Communication

Documentation

Prioritization

Integrate

Planning

Budgeting

Process

Develop Recommendations &

Brainstorming Criteria

Consideration by EMS/Operations

Management Team (Brainstorming)

Development of Targets &

Objectives

Reports -

Prioritization &

Grouping of Impacts

Examples of Impacts• On wastewater

• On storm water

• Point source air emissions

• Fugitive air emissions

• Air, water, soil and groundwater contamination

• Waste generation

• On ecology

• On natural resources

• On humans

Evaluate Aspects, Impacts, Regulatory, and

O&M- At Same Time- Hint!

Activity (or process flow)diagrams summarize:

• Management of each activity

• Inputs and outputs which could have impact, liability or

regulated

• Operation and maintenance procedures

• Regulatory requirements, compliance, permits

• Record keeping

• Communication and reporting linkages

Allegheny County Department of Aviation Activity

Runway Maintenance: Airfield Deicing and Anti-icing

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Deicing/Anti-icing Materials Purchasing

Department

Field Maintenance

Department

Field Maintenance Department

The Field Maintenance Department conducts deicing

operations with two established procedures. Deicing

operations are initiated with anti-icing activities which are

conducted in anticipation of freezing rain. Anti-icing

involves the application of potassium acetate to the entire

airfield. Depending on conditions, potassium acetate is

distributed at a rate of 1 to 3 gals. per 1,000 sq. ft. Ramps

are each sprayed with 4,000 to 6,000 gals. of potassium

acetate, while approx. 8,000 gals. are used for runways

and taxiways. In the event that mechanical removal

methods are insufficient to remove all ice from the airfield,

the Field Maintenance Department utilizes airfield deicing

procedures. These operations involve the dispersion of

sodium acetate/sodium formate/urea over ramps.

Spent and residual deicing/anti-

icing materials flow overland into

stormwater drains to discharge

to the storm sewer system.

Sto

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Stormwater impacted through contact with

deicing materials flows overland into stormwater

drains to discharge to the storm sewer system.

Runway Pavement

Indoor Storage

Airfield deicing/anti-icing materials are stored in the

Quonset Hut

- Sodium acetate (Approx. 300 to 400 tons stored)

- Sodium formate (Approx. forty 1 ton bags stored)

- Urea (Approx. 200 tons stored)

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Deicing/Anti-

icing Material

Purchasing

Department

Field

Maintenance

Department

Storage Tanks

- Three 20,000 gal. Potassium Acetate AST (Tank

ID No. 02-12108 009A, other Tank IDs unknown)

- 10,000 gal. Potassium Acetate AST (Tank

ID No. 02-12108 013A)

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Operations Department

Monitors de-icing/anti-icing

events to ensure activities

are conducted safely.

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Air

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Drawing No. 5

Determine Significance

• Common sense

• Risk ranking

• Based on consequence multiplied by relative

probability

• CONSEQUENCE X RELATIVE PROBALITY=RISK

RANKING

• CONSEQUENCE = IMPACT INTENSITY +

GEOGRAPHIC EXTENT

Approach- Step by Step

Step 2 –Document and implement (including procedures)

• Aspects, Impacts, Objectives, Targets and Programs

• Environmental regulatory and other requirements

compilation and monitoring process

• Operation and maintenance controls (including

monitoring)

• Communications process

Approach- Step by Step

Step 3 – Augment and Development of Procedures

• Write required procedures and augment ISO 9000/

AS9100 procedures

• Expand Operational Controls including environmental

management

• Activities or tasks

• Monitoring and measuring requirements

• Records

• Training

• Train and implement

Approach- Step by Step

Step 4- Emergency Response Drills

Step 5- Internal Audits, Compliance Audit, and Corrective and

Preventive Actions

Step 6- Pre-registration Audit by Registrar

Step 7- Final Registration Audit by Registrar

Step 8- Continual Improvement

Resources and Timeframe

Resources

• Consultant- benefits of assistance

• Minimum in planning (Aspect and Impacts) stage

• Internal commitments

Timeframe with ISO or AS base

• 12 to 18 months

Hints• Leverage your QMS (ISO 9001 or AS9100 system)

• Aspects and impacts analysis- Use process flow diagram

• Keep it simple and don’t overcomplicate

• Include regulatory and other requirements and O&M

controls and monitoring

• Keep it simple for entire system

• Live with what you want to comply and make sure it

meets requirements

• Can always do more, can not do less

• Plan and manage project

• Use project management tools and establish buy in from

Team and implementation resources

• Understand EHS department limitations and experience

Additional Questions?

Contact

Debra A. [email protected], Lean Office and Manufacturing, Project Management Systems www.mervyngroup.comwww.linkedin.com/in/debramervyn/

Special Thanks to

• PNDC

• Marcia Buser

• Jay Slaughter/ ABS Lead Auditor