MAXIMIZE THE VALUE OF YOUR FAX ENVIRONMENT

Biscom Enterprise Fax Management allows organizations to take complete control of their

fax environment. Based on our experience deploying the largest and most complex faxing

solutions, Biscom built this tool to simplify fax monitoring and management. Enterprise

Fax Management gives users the power of a full dashboard, the ability to control fax

components, the capability of compliance oversight, and completely customizable views.

These combined tools give organizations the power to maximize the performance and

value of their fax environment.

SIMPLIFYING + STREAMLINING MANAGEMENT

Biscom Enterprise Fax Management simplifies managing large, complex, or mission-critical

fax environments. As fax continues to be a core communication tool due to its security and

flexibility, faxing environments have become increasingly complicated. Managing these

systems can require significant resources. Biscom has centralized and streamlined the most

critical management activities to reduce overall operational costs, improve system

performance, and maintain security and compliance.

CUSTOMIZABLE VIEWS

With Enterprise Fax Management , users have a ‘single pane of glass’ to view and manage

the entire fax environment. Users can also create groups of fax components, called

Consoles, based on deployment location, department, or any parameters relevant to the

organization. Each Console contains a fully configurable dashboard to monitor system

performance and configure real-time alarms as well as the functionality to create, deploy,

and monitor fax policies.

While Enterprise Fax Management allows organizations to centralize management tasks,

with Consoles organizations can separate and limit access to different parts of the fax

environment to specific administrators or users. This improves security by limiting access to

system components and allows organizations to distribute common or remote

management tasks to local teams.

Key Features

View and manage your entire

environment from a ‘single pane of

glass’

Streamline control with integrated

dashboard, management, and

compliance tools

Set alarms for real-time notification

Create and apply configuration policies

for fax servers, fax queues, and SMTP

gateways

Roll-back configuration changes with

log history

Manage from anywhere with browser-

based application

Develop policies and dynamically apply

changes across the environment

Control multiple levels of access— view

and manage, view, view specific

Distribute views to manage specific

parts of your system or applications

Use with on-premises, cloud, or hybrid

fax environments

DASHBOARD, MANAGEMENT, AND COMPLIANCE IN A SINGLE-PANE-OF-GLASS

Biscom Enterprise Fax Management

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registered trademarks of their respective companies.

www.biscom.com Email: info@biscom.com | Phone: 978.250.1800

DASHBOARD

Biscom Enterprise Fax dashboard allows you to monitor the real-time performance of servers, fax queues, and SMTP

gateways. It is highly flexible allowing you to view the activity of hundreds of services at once as well as allowing a user to

zoom in on a specific service. Alarms can be configured to monitor the most common fax system issues including: Server

Status, Traffic Levels, Queue Performance, Port Utilization, Delivery Performance, and Phone Line Quality. With the

dashboard information and real-time alarms, organizations can view the health and performance of the system and be

notified if an alarm condition is met.

POLICIES

Monitoring performance is only one part of managing a complex fax environment. The other is managing the configuration

of all the components of the system—servers, fax queues, and gateways. A dashboard will monitor for performance issues,

but misconfigured components can also cause problems that can be difficult to identify. Understanding configuration

status gives a more complete picture of system status. With the Console users can now quickly identify and correct

configuration issues.

Enterprise Fax Management uses Policies to group and customize configuration settings. Policies can be applied selectively

to all or specific components or parts of the system. If a new fax queue (service) is added, or an inbound route changes, the

necessary configuration changes can be quickly deployed to the entire system. To make changes easier, a history of each

Policy modification is stored and can be automatically rolled-back.

COMPLIANCE

Biscom Enterprise Fax Management monitors the compliance of configuration Policies. From the Console, users can

monitor the compliance of all objects. If an object becomes non-compliant, the user can determine who modified the

Policy, when it was modified, and any reasons for the modification. The user can then modify the policy (and roll it out) or

roll-back to the previous configuration.

INNOVATION FOR THE ENTERPRISE

Biscom Enterprise Fax Management is the latest tool in Biscom’s FAXCOM faxing platform. Built for the enterprise, FAXCOM

offers unmatched performance, scalability, and manageability. FAXCOM fax solutions offer on-premises, cloud, and hybrid

deployment options. The flexibility of the solution combined with our award-winning customer support team, gives

FAXCOM the best functionality, support, and value in enterprise fax.