ISA LLC Company Overview

International Systems of America, LLC • 1812 Cargo Court • Louisville, KY 40299 • P: 502.499.9485 • TF: 800.430.6013 • W: www.isa-net.com

ISA Provides New Parts,

Remanufactured Parts and

Repair Services For The

Following Fire System

Manufacturers and Others:

FIRE ALARM REPAIR BRANDS

http://www.hochiki.com/


MOBILE TEST UNIT


ISA Provides New Parts and Repair Services For The Following

Security and Nurse Call System Manufacturers and Others:

Security Nurse Call

SECURITY AND NURSE CALL BRANDS

http://www.pelco.com/


QUICK SHIP – AVAILABILITY IS THE GOAL

• 771 forecasted stocking items

• Over 3,500 SKU’s in inventory (new, reconditioned, and

salvage)

• Stock critical parts (motherboards, power supplies,

annunciators) for many brands and systems

• Willing to stock specific brands to support customer needs

International Systems of America, LLC • 1812 Cargo Court • Louisville, KY 40299 • P: 502.499.9485 • TF: 800.430.6013 • W: www.isa-net.com #

PARTS REPAIR LABORATORY


Repaired Parts• ISA has the ability to provide quality and timely repairs for fire

alarm products.

• ISA provides a 1-year warranty on all repaired parts

• Current 12 month average warranty rate is 0.8%

• All lab technicians are NICET certified or in process of NICET

certification

• ISO 9001-2008 Registered by

Underwriters Laboratories

RECONDITIONED PARTS AND REPAIR SERVICES

International Systems of America, LLC • 1812 Cargo Court • Louisville, KY 40299 • P: 502.499.9485 • TF: 800.430.6013 • W: www.isa-net.com #

MOBILE TEST UNIT


OPERATION TIMES AND SHIPPING CUTOFF TIMES

Operational Hours

•Operational hours from 8AM-6PM

Shipping Cutoff Times

•UPS and FedEx Ground – 4:30 PM (EST)

•UPS and FedEx Air – 5:30 PM (EST)

•UPS National Air Hub is about 8 miles from ISA.

Web Store

•In 2013, ISA will have an online web store to check prices and

inventory levels


PARTS REPAIR LABORATORY


PARTS CAPABILITIES

ISA Benefits:

• Inventory Management –– Availability and efficiency

• New Part Acquisition (Fire Alarm, Security-Access Control/CCTV,

Nurse Call) –– Reduction of Vendors – One vendor can provide all parts

– Availability

– Lower net costs

– Rebate program

• Reconditioned Parts/Repair Services –– Savings – 20-40% on reconditioned parts and 40-60% on repair services


Our long-term parts and

repairs customers include:

•SimplexGrinnell

•Siemens

•Cintas

•Red Hawk

•Stanley

•Schneider Electric

•Jones Lang LaSalle

•Hilton Hotels

•And many others

PARTS REPAIR CUSTOMERS


•All technicians are graduates of

accredited technical institutions

•Factory trained in maintenance and

programming of various ems and fire

alarm systems

•Combined experience of over 200 years in

the areas of application engineering,

troubleshooting, research and

development

•National Institute for Certification in

Engineering Technologies (NICET)

certified

TECHNICIAN QUALIFICATIONS


•Ability to generate full board

schematics

•Computer based automatic test

equipment allows full testing of

board including complex digital

circuitry

•Test runs power routine on

components applying every

possible configuration of

inputs and monitoring for

correct outputs

FULL FUNCTIONAL COMPONENT TESTING


•Only new UL approved components

used to replace defective parts.

•No design changes or modifications

made to original board design.

•Boards are repaired/updated to new

part specification.

•Quality assurance program follows

OEM application and function test.

•New part warranty covers the entire

board after repair.

QUALITY ASSURANCE


Over 10,000 square feet

of warehouse space,

with floor to ceiling

pallet racking.

Extensive inventory of

parts allows us to meet

delivery requirements,

including same day

turnaround

WAREHOUSE & INVENTORY

ISA LLC Company Overview

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