IS0/TS 16949 AN AUTOMOTIVE SECTOR QUALITY STANDARD

INTRODUCTION

• ISO/TS 16949:2009, in conjunction with 9001:2008 defines the quality management system requirements for the design and development, production and when relevant, installation and service of automotive related products.

• Today 30 percent of more than 100 existing automobile manufacturers affiliate the requirements of the norm but especially the large Asian manufacturers.

• ISO/TS 16949 was prepared by the International Automotive Task Force (IATF), with support from ISO/TC 176, Quality management and quality assurance.

• ISO/TS 16949:2009 can be applied throughout the automotive supply chain.

• ISO/TS 16949:2009 uses ISO 9001:2008 as its base.• The process-oriented approach to business processes

that is addressed in the ISO 9001:2008 is the base of the standard

Model of a process-based quality management system

ISO/TS 16949:2009 – Particular Requirements 

The eight main chapters of the standards are:• Introduction

– General– Process Approach– Relationship with ISO 9004– Goal of this Technical Specification

• Scope– General– Application

• Normative References• Terms and Definitions

– Terms and Definitions of Automotive Industry• Quality Management System

– General Requirements– Documentation Requirements

• Management Responsibility– Management Commitment– Customer Focus– Quality Policy– Planning– Responsibility, authority and communication– Management Review

• Resource Management• Product Realization

– Planning of product realization– Customer related processes– Design and Development– Purchasing– Production and service provision– Control of Monitoring and Measuring Equipment

ISO/TS 16949:2009 – Particular Requirements 

• Measurement, analysis and improvement– General– Monitoring and Measurement– Control of non confirming product– Analysis of data– Improvement

• Annex A Control Plan– Phase of Control plan– Elements of Control plan

ISO/TS 16949:2009 – Particular Requirements 

APPLICABILITY• The TS 16949 definition of supplier applicability must

apply to the organization seeking registration( see 3.1.6 in TS 16949) and rules for achieving and maintaining IATF Recognition section 1.0

• Any tier may be registered if it has a direct customer in the automotive supply chain (most affected are Tier1 and Tier2 suppliers)

• Distributors cannot be registered to TS 16949• Evidence of being a potential supplier to a customer

requiring TS 16949 could include a request for Quotation issued to the organization or the organization being on a current bid list of TS16949 subscribing customer.

TRAINING

• Supplier training courses relative to ISO/TS 16949:2009 application and certification are available from third party registrars. The most effective sources for public training have often shown to be the registrar that knows and has observed the TS criteria applied in a particular manner.

BENEFITS OF CERTIFICATION

• Customer satisfaction• Reduced operating costs• Improved stakeholder relationships • Improved risk management• Proven business credentials• Open doors to win more business

CONCLUSION

• Considerations include,• Evolving Customer Requirements• Shorter Delivery deadlines• Challenges in the Supply Chain• Global Outsourcing• Prevention of customer disruptions

Many of the OEM companies prefer suppliers with ISO/TS 16949:2009 certification when exploring global markets.

REFERENCES

• ISO/TS 16949:2009- www.iso.org.• ISO/TS 16949:2009- OBP, Particular

requirements- www.iso.org.• ISO/TS 16949:2009, Wikipedia.• SRI Quality Systems Registrar-

www.sriregistrar.com• Right to Information, Parliament of India,

Bureau of Indian Standards. (Particular Requirements)

THANK YOU