Is your council Government 2.0 ready?

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Fairfield City Council Managers’ Meeting 26 July 2011

Transcript of Is your council Government 2.0 ready?

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Fairfield City CouncilManagers’ Meeting

26 July 2011

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Kathy PhelanManaging DirectorSocial Media Education Groupwww.socialmediaeducationgroup.com

Welcome and introductions

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Presentation overview

Session time- 12:45pm to 2:15pmPart 1- 12:45pm to 1:30pmPart 2- 1:30pm to 2:15pm

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Part 1Introduction and Context12:45pm - 1:30pm

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There’s something for everyone online 1

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Advertisement2

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Pop Hat picture3

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Social Media-What is it? Video4

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- Facebook- Twitter- News & Current Affair- Blogs & Forums- Hobbies & Special Interest sites

What social media do you use?-audience poll5

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Would you like to see social media used more by the Council? SMS poll6

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Q & A7

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Part 2A window into social media use by Local Governments 1:30pm-2:15pm

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What is happening in local governments around the world?1

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http://www.facebook.com-coventrycc

Directory helps users find information on main website.

Stats show it’s a great way to reach young people.

-13-17 years= 23% of users-18-24 years = 29% of users

Case study 1- Coventry2

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Case study 2-City of Miami Beach3

http://facebook.com/city-ofmiamibeach

http://twitter.com/#!/miami-beachnews

Focus on bradcasting and information broadcasting

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Case study 3-NY City and Twitter4

http://twitter.com/#!/City-Minneapolis

http://twitter.com/#!/311NYC

Answer users’ questions and offers information about jobs, events, road closures, etc. Also retweets from agencies and other bodies that is relevant to users.

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NY City video5

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Internal communication- new trends

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Q & A7

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www.socialmediaeducationgroup.comCall 1300 308 468

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