Is The Enemy at Your Door? | Identifying Unauthorized Sellers on Online Marketplaces
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Transcript of Is The Enemy at Your Door? | Identifying Unauthorized Sellers on Online Marketplaces
Channel IQ 350 W Ontario St, 6th & 7th Floors
Chicago, IL 60654 312.846.1199
www.channeliq.com
Channel IQ | Know What You Don’t Know Series:
Is The Enemy at Your Door? | Identifying Unauthorized Sellers on Online Marketplaces David Howell | Director, Brand Protection, Channel IQ Dustin Busmann | Investigation & Enforcement, Channel IQ Chris Vice | Global E-Commerce Manager, HARMAN Professional
David Howell Channel IQ
Introductions Today’s Guest Speakers
Chris Vice HARMAN Professional
Dustin Busmann Channel IQ
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KEY TOPICS Knowing when to say “when.”
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Survey
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Seven Key Topics
What are some techniques that 3P sellers use to hide their identity from the manufacturer?
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Seven Key Topics
What are some techniques 3P sellers use to source the products they are selling?
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Seven Key Topics
What are some techniques a manufacturer can take against a 3P seller, distributor, unauthorized, or authorized seller they identify?
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Seven Key Topics
Why is searching public domain sources the best source for information?
Why should you use them, from the BBB to state filings?
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Seven Key Topics
What about a case where an infringer was surprisingly identified, from a current authorized seller to even a trusted distributor?
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Seven Key Topics
The aftermath: What can, and usually does, happen when a manufacturer enforces their policy against sellers, unauthorized or authorized?
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Seven Key Topics
What preventative measures can a manufacturer take?
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Product Buys The Results
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Product Buys What were we looking for?
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What are We Looking For? If you can find a State, you know where to begin looking
By looking over the feedback portion of the site we find a feedback record with a postal tracking number.
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What are We Looking For? If you can find a State, you know where to begin looking
Using this tracking number, the point of origin is definitely California.
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What are We Looking For? Public sources yield a lot of information
By searching the California public business registration database we find a likely match
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What are We Looking For? Public sources yield a lot of information
Where there is one, there might be two…
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What are We Looking For? Public sources yield a lot of information …or three?
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What are We Looking For? Public sources yield a lot of information I wonder what else might be at these addresses
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What are We Looking For? Public sources yield a lot of information BBB is a great source of information.
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What are We Looking For? Public sources yield a lot of information Phone numbers can survive address changes.
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What are We Looking For? Public sources yield a lot of information Business registrations can reveal your aliases too if you are not careful.
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What Was the Outcome?
• Channel IQ connected the dots • Channel IQ handed the investigation to HARMAN • HARMAN chose to execute on the information
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Q&A Webinar Recap
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Enforcing Your Online Policy Who’s Duty is it to Police the Internet?
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Channel IQ 350 West Ontario Street, 6th & 7th Floors Chicago, IL 60654 www.channeliq.com
For More Information Please Contact:
Thank You
David Howell: [email protected]