IRIS general presentation - status 31-03-2008 IRIS general presentation - status 31-03-2008 7 What...

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IRIS general presentation - status 31-03-2008 IRIS - International Railway Industry Standard The global Quality Standard for the Railway Industry

Transcript of IRIS general presentation - status 31-03-2008 IRIS general presentation - status 31-03-2008 7 What...

Page 1: IRIS general presentation - status 31-03-2008 IRIS general presentation - status 31-03-2008 7 What makes the difference to ISO? 1. An adequate level of formalization : 14 procedures

IRIS general presentation - status 31-03-2008

IRIS -International Railway Industry StandardThe global Quality Standard for theRailway Industry

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IRIS History 1/21999: During the UITP General Assembly in Hong Kong, Operators have complained about poor product quality and bad reliability of some Rolling Stock and requested to improve the quality of the Supply Chain.2000: In Germany most of the railway equipment manufacturers complained about the number of different requirements and audits from system integrators and operators and requested rationalization.2000 – 2004: two different Working Groups set by Alstom and Siemens-Bombardier worked independently to find solutions.April 2004: Alstom, Bombardier and Siemens started cooperation.2004: birth of the RIC (Railway Industry Cooperation) with the objective to develop a system to increase the quality of processes and products in the railway supply chain. As soon as a draft of the standard was developed the name was changed into IRIS (International Railway Industry Standard) in early 2005.

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IRIS History 2/2May 2005: UNIFE General Assembly accepted the integration of IRIS Group.

July 2005: Constitution of IRIS Group with participation of system integrators and equipment manufacturers.

Sept-Oct. 2005: Validation phase of the IRIS System (pilot audits).

March 2006: The IRIS Management Centre was fully staffed and the system was fine tuned according to the feedbacks from the validation phase.

May 2006: IRIS Rev00 was officially launched on the UNIFE General Assembly in Geneva.

November 2007: IRIS Rev01 was launched on the market (incl. Signalling).

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objective

IRIS aims to continue to develop and implement a common global system for the evaluation of Business Management Systems specific to the railway industry, comprising:

an international standard based on the principles of ISO 9001 for the business management systems requirements in the railway industry

derived from the standard a questionnaire,

an evaluation process with an assessment guideline to be performed by approved certification bodies,

a web-based IRIS Portal (database) and Audit-Tool(Software).

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Industry trends

globalisation concentration

innovation standardisation

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The Organization

IRIS Technical Forum For

Improvement

UNIFE Presiding Board

IRIRIIS Steering S Steering CommitteeCommitteeRules of Procedure

UNIFENomination AgreementNomination

AgreementNomination Agreement

Operators

IRIRIIS S ManagementManagement

CentreCentre (UNIFE)(UNIFE)

Certification Body 1 *

Certification Body x *

Client nRequest for Certification

Client 3Client 2Client 1

Framework Agreement

Approval & Contract

Auditor ValidationCommittee (AVC)

Approval, Validation & Follow up

Auditor Pool

Auditors tied up

with CBs

Permanent or ad hoc

IRIS Working Groups

System Integrators

Equipment Manufacturers

IRIS Advisory Board (IAB)Operators and

IRISSteering

Committeerepresentatives

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What makes the difference to ISO?

1. An adequate level of formalization :

14 procedures to be documented (ISO 9001: 6)19 processes required (ISO 9001: 3)

2. A pre-requisite before starting the audit :

Readiness review12 KO questions

3. Specific rules controlling:

Actors (CB – global presence, railway experience, targets to meet, auditors – auditing and railway experience, training and exams conduct by IMC, case study renewal... )Certification process (remote functions, auditor evaluation, compensative and rewarding approach, software support...)Assessment guideline (readiness review, CARs and IARs, questionnaire and maturity levels...)

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0102030405060708090

100General requirements

Documentation requirementsKnowledge management

Management of Multisite projectsManagement commitment

Customer focus

Quality policy

Planning

Responsibility, authority and communication

Management review

Provision of resources

Human resources

Infrastructure

Contingency plan

Work environmentPlanning of production realization

Customer related processesTender ManagementDesign and developmentPurchasingproduction and service

provisions

Production scheduling

Control of monitoring and measuring devices

Project management

Configuration management

First article inspection

Commissioning / customer service

RAMS / LCC

Obsolescence Management

Measurement, analysis and improvement

Monitoring and measurement

Control of nonconforming productsControl of nonconforming processes

Analysis of dataImprovement

max IRIS Rev01 min IRIS rev01 min IRIS Rev00 ISO

What makes the difference to ISO?

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Maturity levels and scoring

Cla

use

Question POOR DEFINED QUALIFIED OPTIMIZED

7.2.4 Tender management

7.2.4-1

How is the tender management process defined and implemented?

- Process defined, documented and implemented.- multi-disciplinary approach, prior to the submission of the quotation and records maintained.

Plus:- formal review and defined process available- risks and opportunities are identified, controlled and validated.

Plus:Process effectiveness was analysed on a regular basis.

Plus:Continuous improvement of the process including tools.

7.2.4-4

As a minimum, are project / product requirements identified, controlled and validated?

Identification of requirements as before plus:- formal validation process- formal approval process.

∑ of points / max points ≥ Threshold (~ 50 % )

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Corrective and improvement actions

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100% of the requirements from ISO 9001:2000

we built on a large and recognized foundationbut we are convinced about the specificities of Railways

Imposing processes will force the companies to secure their knowledge and bring confidence for the customer

12 KO questions as a first step11 are linked to processes1 is linked to a procedure

IRIS is process oriented

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Some current data about IRIS

IRIS Standard Rev 01 was officially launchedon November 1st, 2007

60 certificates issued,

209 auditors trained and approved,

1007 booklets Rev 01 and 239 Audit-tool sold by end of March,

13 global Certification Bodies approved,

222 companies active in the IRIS Portal,

4 languages questionnaire

now!!!

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It’s a global standard!

4 official languages (EN, FR, GE, IT) :Additional translations will be performed under National associations responsibility (signed for Russian and Spanish)

A powerful Audit-tool :We push for internal assessment by the companies

A dedicated website-database :Different access areas are existing (Public area, Members, Certification Bodies, Auditors)

Facilitating solutions: training schedule, advisories…

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Where are we going?

Certificates evolution by CBs

020406080

100120140160180200

Janu

ary 07

April 0

7Ju

ly 07

Octobe

r 07

Janu

ary 08

April 0

8Ju

ly 08

Octobe

r 08

Janu

ary 09

April 0

9Ju

ly 09

Octobe

r 09

Janu

ary 09

Total N° of certificates N° of signed contractsN° of contracts under negociation Total N° of certificates targeted

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Next steps

Communication actions:

IRIS Conference (Bruxelles, Belgium) - May 21st –22nd, 2008

InnoTrans (Berlin, Germany) - Sept. 23th- 26th, 2008

Rail Tech Asia (New Dehli, India) - Dec. 3rd – 5th, 2008

Maintenance as a scope of activity by mid of 2008

Operators are working to improve the current Standard for the benefit of all Railway stakeholders => rev 02 in 2009

Spanish translation available soon.

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Your contacts

Avenue Louise, 2211050 BruxellesBelgium

Bernard KaufmannGiuseppe GrecoNevena PetrovaTel: +32 2 642 23 26Fax: +32 2 626 12 61Mail: [email protected]: www.iris-rail.org

UNIFE – IRIS Management Centre

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Thank you for your attention

See you soon on the IRIS website on the certified companies list….

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