Iresearch Introduction
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Transcript of Iresearch Introduction
iResearch Consulting GroupBusiness Profile
2008.04.01
iResearch Consulting GroupShanghai·Beijing·Guangzhou
www.iresearch.com.cn Internet Research, Insight Research
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Contents
Overview of iResearch
Research & Consulting Services
Data Products
Conferences and Medias
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Major Business Lines
Research and Consulting:iResearch Inc.
Data and info:iResearch Data+
IndustryConsulting
Ad Research User Behavior CustomizedResearch
Media and EventsiResearch.cn & Conferences
Website Advertising
Industry Events
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Milestones of iResearch
2002.12 Established in Shanghai with four employees2003.6 Launched official website, www.iresearch.com.cn2003.7 Published China Internet industry reports for the first time2003.7 iAdTracker2.0 online ad monitor system, a proprietary software, started
operation2003.8 Launched iUserSurvey online survey business2003.10 Beijing branch office established2004.2 Second release of China Internet industry reports2005.3 Launched iDataCenter, the iResearch research data bank2005.6 Launched iClick club to improve panel management of online survey business2005.10 Started data collection for iResearch Third Nationwide Research and Survey on
China Internet Economy2006.3 Launched the new version of iAdTracker 3.0…2006.4 Successful holding of iResearch New Economy Annual Conference2006.6 Launched iClick software, officially started continuous netizens behavior
tracking program2006.12 Launched iResearch.cn , an information center of China new economy. 2007.1 Launched iUserTracker after one year’s development2008.1 Guangzhou branch office established
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iResearch Personnel and Management
With offices in both Shanghai and Beijing, the company has about 80 employees, with over 40 dedicated researchers,10 technology staff,5 web design staff and 10 business and customer service staff.
• Henry Yang - Founder & President Henry is a renowned Internet economy expert and the sole founder of iResearch. He entered into online
advertising arena back into 1998. In late 1999, he participated in establishing WiseHorse, an Internet advertising and marketing firm. Henry founded iResearch in late 2002.
• Jason Hao - CTOAs an senior B/S system engineer, Jason entered into Internet industry in 1999 and obtained rich experience in project design and operation. Jason joined iResearch in early 2003.
• Lily Zou - Vice PresidentSince working in Wisecast as a marketing research manager in 2000, Lily has been in charge of many research reports regarding Internet economy. Lily Zou also participated in the initial set up of iResearch
• Kelly Huang - Vice PresidentSenior Analyst with years of professional experience in consulting. Joined iResearch in 2004.
• Michael Ruan – Vice PresidentTen years experience in market research industry, served as director of business in Sinomonitor and Chinalabs
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Contents
Overview of iResearch
Research & Consulting Services
Data Products
Conferences and Medias
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Research Scope of iResearch
New Economy
OnlineAdvertising
OnlineService
SearchEngine
DigitalRecreation
MobileValue-added
E-business
Online Advertising
Online Advertiser
Affiliate Advertising
Community Marketing
Online Video
SEM
Word-of-mouth Marketing
……
Online Recruitment
SNS
Online Video
Network Security
Digital Publishing
Domain Mainframe
……
Web Search
Map Search
Video Search
Wireless Search
Travel Search
Comparison Shopping
……
Game Industry
Online Game
Casual Game
Mobile Game
Online Animation
Digital Music
……
Mobile Business
Mobile Positioning
Mobile Payment
Mobile Search
WAP Service
3G Value-added
……
Online Shopping
B2B
Online Payment
Online Banking
SAAS
Online Reserving
……
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iResearch Consulting Advantage
•iResearch is the first company that focused on
Internet economy in China. iResearch has published
over 400 reports by now, with the important once
published both in Chinese and English•Quarterly reports for 9 main industries are released
every year
Quarterly Report Time
Online Advertising Mar, Jun, Sep, Dec
Search Engine Mar, Jun, Sep, Dec
Online Game Mar, Jun, Sep, Dec
B2B E-business Mar, Jun, Sep, Dec
Online Shopping Mar, Jun, Sep, Dec
Online Payment Mar, Jun, Sep, Dec
Online Recruitment Mar, Jun, Sep, Dec
Online Reserving Mar, Jun, Sep, Dec
Internet Economy Mar, Jun, Sep, Dec
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iResearch Customized Research Business
CustomizedResearch
– Online media‘s ad value research;– Ad effectiveness research;– Media plan stategy research;– ……
– Service using factor research;– Service/produt competitiveness reserach;– Website revision and new service
acceptance research
– ……
– Brand competition research;
– Brand diagnosis and planning;– Website satisfaction research
– ……
– Advertisers‘ online marketing strategy research;
– Online media‘s marketing strategy research
– ……
Online Media Research Online Service & Products Research
Brand and Satisfaction Research Online Marketing Research
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Offline Quantitative
– Street Interview• Street-intercept
Personal Interview• Appointed Interview
– CATI• Random Interview• Appointed Number
Interview
Offline Qualitative
– Focus Group• Offline• Online FCG
– In-depth interview
– Observation on product use
Online Quantitative
– Online Survey• Survey on client’s
websites• iClick Survey
– E-mail Survey• Invited via E-mail
– Software notified Survey• Notivied by iClick
iResearch Customized Research Advantage
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iResearch Customized Research Advantage
iClick Online Survey Panel Community
iClick Online Survey Panel Community
iUserSurvey DIY Survey SystemiUserSurvey DIY Survey System
High quality panelistwww.iclick.cn
high automation survey systemwww.iusersurvey.com
•sample recruitment•sample management•lucky draw system•payment system•sample update
•survey project management•survey questionnaire design•instant alerting system•Email invitation/software alert•reply management
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Contents
Overview of iResearch
Research & Consulting Services
Data Products
Conferences and Medias
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Services and Solution For Major Clients by iResearch
Customer/Service Type
iResearch Data+ Research Service
Online AdResearch
Online MediaMeasurement
CompetitorAnalysis
Online Ad
Online media *** *** ***
Advertisers *** *** ***
Advertising agency *** ***
OnlineServices
Search engine *** ***
E-commerce ***
Digital entertainment ***
Mobile WVAS ***
Online payment ***
Application software ***
Others ***
Investment Companies
Venture capital *** ***
Investment bank *** ***
CorporateServices
Telecom industry
Others
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Product Target of iUserTracker
Panel : samples of home and office internet users in China
• Target: Reveal Internet use of Chinese netizens with most reliable
data• Definition of Netizens:
Mainland users aged between 7-60 and use their primary computer to access Internet at home or in o over 1 hour each week. Users who access Internet with public computer in internet cafe and at school are
eliminated
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①Overall Evaluation of China Netizens
② Internet Panel Recruit
③Monitoring Software installation
⑤Weight Samples
④Sample Screening
•Forecast number of netizens at home and work with forecast model•At the base of CNNIC’s published data before July 2006, take gender, age and area as sampling indicators
•Panel Recruitment1 ) Email invitation2 ) User recommendation3 ) Offline recruitment for infrequent samples
•Sample Maintenance1 ) 15% of the samples are renewed every 3 months2 ) Basic and advanced user features are updated every 6 months3 ) Confirm user information by phone randomly every 6 months
Tracking Internet and software usage with iClick software, a proprietary software. Keyboard usage is not included.
Samples with following cases will be excluded:1 ) Time spent on Internet less than 1 hour a week2 ) Access internet with public computer3 ) Computer is not used mainly by himself/herself4 ) Multi-accounts owned by same people5 ) Users who treated or visits single sites are excluded6 ) Users take survey with reward as profession7 ) Users with logical error questionnaires8 ) Users with other abnormities
•Start with computer•Non-mandatory software•0.1 Yuan/day reward for all the days online•Learn real user information by bank account
Weight samples according to gender, age area distribution
Sample select of iUserTracker
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Email invitation forwww.iclick.cn
registration
•A Non-mandatory software, can be uninstalled at any time
Software Registration Data Monitoring and Analysis Process
Log that records internet behavior is the basis for in-deep analysis
Install the softwareGet authentication
code
Submit personal information;Join customized research surveys
Tracking Internet and software usage with iClick software, a proprietary software. Keyboard usage is not included.
0.1 Yuan/day reward for all the days online
To get notice of survey with reward earlier
Account management and direct payments of cash
program renews list every 2 seconds to monitor all actions of users WebWeb
ServerServerWebWeb
ServerServerWebWeb
ServerServerWebWeb
ServerServer
iUserTracker data monitoring process
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iUserTrackeriUserTracker
Website and service
analysis
Website and service
analysis
Software analysis
Media PlanUser
Analysis
Website and Service AnalysisIndicators:Unique Visitor/Reach%
PV and market share
Visits and market share
Viewing Duration and market share
monthly/daily/per user indicators
Functions:Indicator comparison
Trends analysis
User profile analysis
Source and loss analysis
User stickiness analysis
Cross Visiting analysis
Software AnalysisIndicators:Unique Visitor/Reach%Running time/market share
Startups/market share
Using time/market share
monthly/daily/per user indicators
Functions:Indicator comparison
Trends analysis
User profile analysis
Source and loss analysis
User stickiness analysis
Duplication analysis
iUserTracker Functional Module and Core Indicators
Gender/Age/
Marriage Status
Education/Area
City
Personal/HH Income
Occupation/Industry
Work day/Holiday
Products Owned
Products to Purchase
Consumer Attitudes
Value Attitude
Media Touched
White Collar
High Income Family
Students
Office Lady
Blue Collar
Basic Features Advanced Features Special Group
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Available iUserTracker Functionalities for Different Versions
Level 1 Level 2Home and office
databaseInternet café
database
Website Ranking
General ranking √ √Ranking by company matrix √ √Ranking by service type √ √
Basic Website Analysis
Website overall analysis/Cross visiting √ √Service analysis/Cross visiting √ √
Media PlanningHelp client work out media planning with basic user features √
Advanced Media Planning
Help client work out media planning with advanced user features √
Advanced Website Analysis
Analysis on user stickiness/user return √Analysis on where do user come from/where do they go √
Analysis on software use of website users ***
Software User Analysis
General ranking/ranking by service type √ √User feature analysis/User preference analysis √
Crosstab analysis on user/User overlap analysis √
Crosstab analysis between website user and software user √
*** stands for: only those who buy both Site Analysis Advanced Version and Software Analysis Basic Version or up can get this functionality
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Value of iAdTracker
• Target:
Understand the ad launching effect of China online advertisers launching
ad on each online media.
• Purpose:
To provide instant and dynamic data on ad format, expenditure and effectiveness of online advertisers of different industries.
To provide important data reference for online media, advertising companies and online advertisers to understand the lad launching behavior of itself and its competitors.
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•Image doesn’t fit ad standard is screened
Ad capture and monitoring success
Automatically captures ad in websites with iAdCapture, a proprietary software
Judge by historical data
Judge by page linked to
Judge by monitoring codes
iAdTracker data collection process
②Manually classification
Data classification
•Media/channel•Page link to•Size•Period•Expense
•Advertiser•Product•Campaign•Ad format
①Automatically classification All data upload to server at 24:00 every day
WebWebServerServerWebWeb
ServerServerWebWeb
ServerServerWebWeb
ServerServer
•Make capture plan according to website structure
•Captures Ads 24 hours a day
•Monitoring 130 main websites, including homepages , inner pages, etc.
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Ad types iAdTracker tracking
PIPskyscraper
adcouplet adSuspend
Ad
Banner Rich Media
Pop-up Ad
Button
Video Ad
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iAdTracker Function List
Level 1 Level 2Ad launchingBasic version
Ad launchingAdvanced
Version
Brand Survey Data Version
Report Download
Version
Industry navigationanalysis
Entire online ad launching status √ √
Ad launching ranking of different industries √ √
Ad launching tendencies of different industries √ √
Medianavigation analysis
Media ad launching status √ √
Channel ad launching status √ √
Difference comparison of different media √ √
Advertiser analysisLaunching record of advertisers √ √
Media plan of advertisers √ √
Ad effectivenessanalysis
Analysis on Netizens that have reached a specific ad creative
√
Analysis on Netizens That have reached ad of aspecific advertiser
√
Comparison analysis on advertisers regarding Netizens reach
√
Analysis on ad effectiveness √
Brand surveyanalysis
Analysis on durable consumer goods √
Analysis on nondurable consumer goods √
Brand preference analysis of website uses √
Brand preference inquiry of specific netizens √
Advertising Research Report
Advertising research report download version (10-20 reports)
√
Research data about advertising and netizens(thousands of data)
√
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Value of iWebSpeed
• Target:Learn access speed of China online medias in all regions to optimize user experience
• Purpose: A third-party monitoring system provides access speed to
websites and pages in all regions at different time dynamically and timely, which is indispensable reference for improving user experience
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Why need iWebSpeed?
•Do you know users in some areas spend long time opening your site?•Do you know users in some areas even can’t open your site ?
•Do you know user experience declines and user is losing in some areas?
For website operator——
•Do you know users in some areas can’t open your ad?•Do you know users in main areas can’t see your sales promotion?•Do you know brand favorability declines if user can’t open or spent a long time opening the official website?
For marketing staff——
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iWebSpeed data monitoring process
More than 40,000 long-term samples
Simulate page download
Send data back to server for analysis
Collecting data from samples
WebWebServerServerWebWeb
ServerServerWebWeb
ServerServerWebWeb
ServerServerWebWeb
ServerServerWebWeb
ServerServer
Send web page request
Panel Recruitment
Panel Screening
Software Install
Panel Maintaince
•Steady Panel
•Accurately reflects user experience
•User’s normal visiting will not be affected by iWebSpeed
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Contents
Overview of iResearch
Research & Consulting Services
Data Products
Conferences and Medias
27
iResearch Conferences
iResearch Conferences•iResearch Annual Conferences•iResearch Salon•iResearch Party
iResearch Media
iResearchConference & Media
iResearch Medias•http://English.iresearch.com.cn
iResearch Conferences and Medias
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iResearch Conferences planning
Type Theme Time Location Scale
Annual Meeting
2008 iResearch New Economy Annual Conference 2008-4 Beijing 800
2008 iResearch Online Marketing Annual Conference 2008-7 Beijing 800
2008 iResearch Online Marketing Annual Conference 2008-9 Shanghai 600
2008 iResearch Online Marketing Annual Conference 2008-10 Guangzhou 300
Awards Dinner
2008 iResearch New Economy Awards Dinner & highlevel Dinner
2008-4 Beijing 200
2008 iResearch Online Marketing Awards Dinner & highlevel Dinner
2008-7 Beijing 200
Highlevel Diner
2008 iResearch Online Marketing highlevel dinner 2008-9 Shanghai 80
2008 Highlevel dinner in south China 2008-10 Guangzhou 80
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iResearch Clients
Internet Enterprises
Advertising Agencies
Investment related
iResearch has hundreds of clients from various fields
Traditional Enterprises
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iResearch Consulting GroupiResearch Consulting Group
China’s Leading Internet Data Product ProviderChina’s Leading Research Provider Focuses on Internet BusinessChina’s Leading Research Provider Focuses on Online Advertising