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imageRUNNER 2422/2420UFR II Printer Guide

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Manuals for the MachineThe manuals for this machine are divided as follows. Please refer to them for detailed information.Depending on the system configuration and product purchased, some manuals may not be needed.

* The manual is needed only if the optional Network Kit is attached to the machine.

Guides with this symbol are printed manuals. CD-ROMGuides with this symbol are PDF manuals included on theaccompanying CD-ROM. (See footnote.)

Quick Reference for Basic Operations Easy Operation Guide CD-ROM

Setup Instructions Basic Operations Users Guide Basic Operations Troubleshooting Reference Guide CD-ROM

Copying InstructionsCopying Guide CD-ROM

Remote User Interface Instructions Remote UI Guide* CD-ROM

Network Connectivity and Setup Instructions Network Guide* CD-ROM

Color Network ScanGear Instructions(for Windows only) Network ScanGear Guide* CD-ROM

UFRII LT Printer Instructions UFR II Printer Guide(This Document)

CD-ROM

UFRII LT Printer Driver Instructionsfor Windows Windows Printer Driver

Guide CD-ROM

UFRII LT Printer Driver Instructionsfor Macintosh Mac Printer Driver Guide CD-ROM

To view the manual in PDF format, Adobe Reader/Adobe Acrobat Reader is required. If Adobe Reader/Adobe Acrobat Reader is not installed on yoursystem, please download it from the Adobe Systems Incorporated website.

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iv

Contents

Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vi

How to Use This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . viSymbols Used in This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . viKeys and Buttons Used in This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . viDisplays Used in This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . viiIllustrations Used in This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . viiiAbbreviations Used in This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . viiiTrademarks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix

Legal Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xCopyright . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xDisclaimers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . x

Chapter 1 Using the Machine as a Printer

Using the Printer Settings Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-2

Settings Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-4Default Paper Size . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-4Default Paper Type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-52-Sided Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-6

Enabling the Duplex Unit-A1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-7Print Quality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-11

Page Layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-12Combining the Binding and Margin Settings . . . . . . . . . . . . . . . . . . . . . .1-14

Finishing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-15Error Time Out . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-17Auto Size Detection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-18Initializing the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-18

Canceling a Print Job . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-19Using the Stop Key. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-19Using the System Monitor Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-20

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v

Chapter 2 Troubleshooting

Printing Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2Printer Trouble . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2Print Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-4

Other Print Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5Correcting Poor Print Quality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5

Chapter 3 Appendix

Printer Settings Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2

Symbol Sets Supported . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-3ISO Substitution Table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-3

Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5Controller Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5Software Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-6

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vi

PrefaceThank you for purchasing the Canon imageRUNNER 2422/2420. Please read this manualthoroughly before operating the machine to familiarize yourself with its capabilities, and tomake the most of its many functions. After reading this manual, store it in a safe place forfuture reference.

How to Use This Manual

Symbols Used in This ManualThe following symbols are used in this manual to explain procedures, restrictions,handling precautions, and instructions that should be observed for safety.

IMPORTANT Indicates operational requirements and restrictions. Be sure to readthese items carefully to operate the machine correctly, and avoiddamage to the machine or property.

NOTE Indicates a clarification of an operation, or contains additionalexplanations for a procedure. Reading these notes is highlyrecommended.

Keys and Buttons Used in This ManualThe following symbols and key/button names are a few examples of how keys andbuttons to be clicked or pressed are expressed in this manual:

Control Panel keys

Buttons on Computer Operation Screens

Control Panel Keys Example

[Key icon] [ ]

Key icon + (Key Name) (Additional Functions)

[Key Name] [OK]

UI Type Example

[Button Name] [OK]

[UI Name] + menu, icon, etc. [Start] menu, [CD-ROM] icon, etc.

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viii

Illustrations Used in This ManualThe machine illustrations used in this manual are those of the imageRUNNER 2420with the following optional equipment attached: the Feeder (DADF-P2),Finisher-U2, Additional Finisher Tray-C1, Cassette Feeding Module-J1, andCassette Feeding Module-K1.

Abbreviations Used in This ManualIn this manual, product names are abbreviated as follows:

Microsoft Windows 2000 operating system: Windows 2000

Microsoft Windows XP Home Edition operating system: Windows XP HomeEdition

Microsoft Windows XP Professional Edition operatingsystem:

Windows XPProfessional Edition

Microsoft Windows XP operating system: Windows XP

Microsoft Windows Vista operating system: Windows Vista

Microsoft Windows 7 operating system: Windows 7

Microsoft Windows Server 2003 operating system: Windows Server 2003Microsoft Windows Server 2008 operating system: Windows Server 2008

Microsoft Windows operating system: Windows

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x

Legal Notices

CopyrightCopyright 2012 by Canon Inc. All rights reserved.

No part of this publication may be reproduced or transmitted in any form or by anymeans, electronic or mechanical, including photocopying and recording, or by anyinformation storage or retrieval system without the prior written permission ofCanon Inc.

DisclaimersThe information in this document is subject to change without notice.

CANON INC. MAKES NO WARRANTY OF ANY KIND WITH REGARD TO THISMATERIAL, EITHER EXPRESS OR IMPLIED, EXCEPT AS PROVIDED HEREIN,INCLUDING WITHOUT LIMITATION, THEREOF, WARRANTIES AS TOMARKETABILITY, MERCHANTABILITY, FITNESS FOR A PARTICULARPURPOSE OR USE OR NON-INFRINGEMENT. CANON INC. SHALL NOT BELIABLE FOR ANY DIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES OFANY NATURE, OR LOSSES OR EXPENSES RESULTING FROM THE USE OFTHIS MATERIAL.

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Using the Printer Settings Menu1-2

UsingtheMachineasaPrinter

1

Using the Printer Settings Menu

The menu enables you to access common features. Below is anabbreviated outline of the menu structure.

NOTEDepending on the printer environment, some settings may not be available.

A sequence of steps for selecting the Printer Settings is illustrated below. Fordetails on the available printer settings, see Settings Menu, on p. 1-4 .

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Using the Printer Settings Menu 1-3

1 Press (Additional Functions).The Additional Functions menu appears.

Referring to the descriptions of the following settings, select the option best suited toyour preferences:

- Default Paper Size (See Default Paper Size, on p. 1-4.)- Default Paper Type (See Default Paper Type, on p. 1-5.)- 2-Sided (See 2-Sided Printing, on p. 1-6.)

- Print Quality (See Print Quality, on p. 1-11.)- Page Layout (See Page Layout, on p. 1-12.)- Finishing (See Finishing, on p. 1-15.)- Error Time Out (See Error Time Out, on p. 1-17.)- Auto Size Detection (See Auto Size Detection, on p. 1-18.)- Initialize Printer (See Initializing the Printer, on p. 1-18.)

4 Press (Reset) to return to the Standby display.

2 Use [ ] or [ ] to select press [OK].The Printer Settings menu appears.

3 Use [ ] or [ ] to select thesetting that you want to change press [OK].

Audible Tones

Common Settings

Copy Settings

Printer Settings

Additional Functions

Default Paper Size

Default Paper Type

2-Sided

Print Quality

Printer Settings

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Settings Menu1-4


1

Settings Menu

This section provides detailed information on the Printer Settings.

NOTEThe default settings are indicated in bold.

Default Paper Size

A4 , A4R, A3, A5R, B4, B5, B5R, LTR, LTRR, LGL, STMTR, EXEC, COM10,Monarch, DL, ISO-C5, ISO-B5

This setting defines the default paper size used when the paper size cannot be setfrom the printer driver in the computer, or when no paper source is specified.

To select an option, use [ ] or [ ] to select the desired paper size press [OK].

IMPORTANTIf you are printing from a computer that does not have the appropriate printer driverfor the machine, make sure that the paper loaded in the paper drawer matches thepaper size selected for this setting. If paper of the selected size is missing in any ofthe paper sources, the machine displays an error message on the LCD display andsuspends to perform further printing. If no paper source has been selected throughthe application, the machine automatically selects the default printer setting for thepaper size. (See Chapter 3, Useful Functions and Settings, in the ReferenceGuide .)

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Settings Menu 1-5

Default Paper Type

Plain , Recycled, Color, Bond, Heavy Paper, Tracing Paper, Transparency, Labels

This setting sets the default paper type to be used for print jobs. This machine hasinternally defined optimal print modes for each specified paper type.


IMPORTANTIf you are printing from a computer that does not have the appropriate printer driverfor the machine, make sure that the paper loaded in the paper drawer matches thepaper type selected for this setting. If paper of the selected type is missing in any ofthe paper sources, the machine displays an error message on the LCD display andsuspends to perform further printing. If no paper source has been selected throughthe application, the machine automatically selects the default printer setting for thepaper type. (See Chapter 3, Useful Functions and Settings, in the ReferenceGuide .)

NOTE Use the following figures as a guideline to decide whether paper should be

specified as Plain Paper or Heavy Paper:- Plain Paper: 64 g/m 2 to 80 g/m 2

- Heavy Paper 1: 81 g/m 2 to 90 g/m 2



Canon transparency film is recommended for printing on transparencies. Canon label paper is recommended for printing on labels.

Two-sided printing is not available for Heavy Paper, Transparency, or Labels.

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Settings Menu1-6


1

2-Sided Printing

Off , On

This setting selects one- or two-sided printing. In the 2-Sided Printing mode, thedocument is printed on both sides of the paper.


IMPORTANT The 2-Sided Printing mode is available only when the optional Duplex Unit-A1 is

attached. To perform 2-Sided Printing from a computer that is connected to the machine with

a USB cable, you must enable the optional Duplex Unit-A1 from the printer driver.For help, see Enabling the Duplex Unit-A1, on p. 1-7 .

NOTE In the 2-Sided Printing mode, you can use either the paper drawers or stack bypass

as the paper source, with the A4, A3, A5R, B4, B5, B5R, LTR, LGL, STMTR, orEXEC paper loaded.

In the 2-Sided Printing mode, you can use the 64 g/m 2 to 90 g/m 2 paper. When printing on letterhead paper, or paper with a logo (such as a cover sheet),

pay attention to the printing surface as illustrated below.- If the paper is fed from a paper drawer, the printing surface should be face down.

- If the paper is fed from the stack bypass, the printing surface should be face up.

You can switch the paper feed method for paper loaded in the machine. (SeeChapter 3, Useful Functions and Settings, in the Reference Guide .)

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Settings Menu 1-7

Enabling the Duplex Unit-A1 To perform 2-Sided Printing, enabling the Duplex Unit-A1 manually on the printerdriver is required on some cases, such as when the machine is connected to acomputer with a USB cable. You can also check whether the Duplex Unit-A1 isenabled by the procedure below.

For Windows:

1 Open the printer properties dialog box. For Windows 2000

Click on the [Start] menu point to [Settings] click [Printers].

For Windows XP Professional Edition/Server 2003

Click on the [Start] menu [Printers and Faxes].

Windows XP Home EditionClick on the [Start] menu point to [Control Panel] [Printers and Other Hardware]

click [Printers and Faxes].

Windows Vista

Click on the [Start] menu [Control Panel] [Hardware and Sound] [Printers].

Windows Server 2008

Click on the [Start] menu [Control Panel] [Printers].

Windows 7

Click on the [Start] menu [Devices and Printers].

2 Right-click the icon of the printer you installed click [PrinterProperties] (or [Properties]).

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Settings Menu1-8


1

3 Click the [Device Settings] tab to display the [Device Settings]sheet select the [Duplex Unit] check box click [OK].

For Windows 7

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Settings Menu 1-9

For Macintosh:

NOTEThe screen shots in the procedure below are from Mac OS X 10.4.

1 Open [System Preferences] click [Print & Fax].

2 Click [Printing] select your printer click [Printer Setup].For Mac OS X 10.5 or later, select your printer click [Options and Supplies].

3 Select [Installable Options] select the [Duplex Unit] check box click [Apply Changes].

NOTE For Mac OS X 10.4, if you close the [Printer Info] dialog box without clicking [Apply

Changes], the settings you have made will not be saved. For Mac OS X 10.5 or later, click [Driver] confirm that the printer driver corresponding

to your printer is selected for [Print Using] enable [Duplex Unit] click [OK].

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Settings Menu1-10


1

IMPORTANTConfirm also that the options other than the Duplex Unit-A1 are properly configured. Besure to select only those options that are actually installed in the machine.

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Settings Menu 1-11

Print Quality Image Refinement

On , Off

This setting smoothes the jagged outlines of characters and graphics.

Use [ ] or [ ] to select or press [OK]. If is selected,smoothing is performed before printing. Select to disable the function.

NOTEThe effects of image refinement may vary depending on the types of charactersand graphics on the printed document.

Density

-4 to +4; 0

This setting adjusts the print density.

Pressing [ ] or [ ] makes the print image lighter or darker respectively. You canselect from nine levels, with level 0 (middle) being the default setting.

Toner Saver

Off , On

This setting enables or disables the toner saving feature. Enabling this featureuses less toner to print documents and may result in longer toner life.

Use [ ] or [ ] to select or press [OK].

NOTEIf is selected for , very light or finely detailed images may notbe printed clearly.

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Settings Menu1-12


1

Page Layout Binding

Long Edge , Short Edge

This setting determines whether the binding position is along the long edge or theshort edge of the paper. When binding for two-sided printing, the imageorientation is automatically adjusted for correct layout.

When the binding position is on the long edge of the paper:

When the binding position is on the short edge of the paper:

Use [ ] or [ ] to select the desired page layout press [OK].

NOTE You cannot create a binding margin with this setting alone. Use this setting in

combination with the Margin setting (described below) to create a binding margin. For two-sided printing, the orientation of the image on the back side of the page

may be changed by this setting.

Two-sided printingin portrait orientation

Two-sided printingin landscape orientation

Front Back Front Back

Two-sided printingin portrait orientation

Two-sided printingin landscape orientation

Front Back Front Back

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Settings Menu 1-13

Margin

-50.0 mm to +50.0 mm (in increments of 0.5 mm); 0.0 mm

This setting sets the page margin in millimeters or inches. The settings can be setbetween -50.0 mm and +50.0 mm in increments of 0.5 mm.

Press [ ] to increase the width of the inside margin.

Press [ ] to increase the width of the outside margin.

You can specify the edge along which the margin will be created in the setting. To create a margin along one of the edges of the paper, use this setting incombination with the setting.

IMPORTANTIf this setting moves the image outside the printable area, part of the image may becut off.

NOTE

Pressing [ ] increases the setting value in 0.5 mm increments. Pressing [ ]decreases the value by 0.5 mm. Hold down [ ] or [ ] to quickly and continuouslyscroll through the values.

[0 mm] [ + ] [ - ]

Center Center Center

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Settings Menu1-14


1

Combining the Binding and Margin Settings The figures below illustrate how the Binding and Margin settings are combined. Youcan set the paper orientation using the printer driver. (See the Windows PrinterDriver Guide , Mac Printer Driver Guide , or the help on the printer driver.)

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Settings Menu 1-15

Finishing

Group , Collate, Staple, Rotate + Group, Rotate + Collate, Offset + Group,Offset + Collate

Use [ ] or [ ] to select the desired finishing mode press [OK].

Some of the above options require the optional Finisher-U2 and are not availableunless the Finisher-U2 is attached to the machine:

: Available

N/A: Not Available

You can select from several features when collating printed matter.

GroupThis setting prints all copies of the same page before printing the next page.

CollateThis setting prints all pages of each copy before printing the next copy.

StapleThis setting prints all pages of each copy (collating), and staples them togetherbefore printing the next copy.

Rotate + GroupThis setting prints all copies of the same page before printing the next page. Itrotates every other complete set of pages to indicate where each new set starts.

When Finisher-U2 IsNot Attached

When Finisher-U2 IsAttached

Group

Collate

Staple N/A

Rotate + Group N/A

Rotate + Collate N/A

Offset + Group N/A

Offset + Collate N/A

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Settings Menu1-16


1

Rotate + CollateThis setting prints all pages of each copy (collating), and rotates every othercomplete copy 90 degrees to indicate where each copy starts.

Offset + GroupThis setting prints all copies of the same page before printing the next page. Itoffsets every other complete set of pages to indicate where each new set starts.

Offset + CollateThis setting prints all pages of each copy (collating), and offsets every othercomplete copy to indicate where each copy starts.

Examples of each Finishing option when printing three copies of a three pagedocument:

CollateGroup

Rotate + CollateRotate + Group

Offset + Group

Staple

Offset + Collate

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Settings Menu 1-17

NOTE Rotate modes are not available if the machine is equipped with the optional

Finisher-U2. To use the Staple or Offset mode, the optional Finisher-U2 must be attached. Rotate + Group and Rotate + Collate are available for selection if the paper size is

A4, A4R, B5, B5R, LTR, or LTRR. If Rotate + Group or Rotate + Collate is selected, part of the print image may be cut

off when the image is rotated. You need to load the same size paper as the originalin the paper drawers in both landscape and portrait positions. If you do not, all thesheets will be printed in the orientation that the loaded paper is in.

Offset + Group and Offset + Collate are available for the following paper sizes:A4, A4R, A3, B4, B5, LTR, LTRR, LGL, or 11" 17".

When you are stapling paper in landscape orientation, the image orientation andthe staple position may not match.

The Staple mode is available for selection if the paper size is A4, A4R, A3, B4, B5,LTR, LTRR, LGL, or 11" 17".

The maximum number of sheets that can be stapled is 30 for A4R, A3, B4, LTRR,LGL, and 11" 17", and 50 for A4, B5, and LTR. If the number of sheets is greaterthan the limit, they will not be stapled.

Error Time Out

Off, On (1 to 300 sec); 15 Sec

The Error Time Out setting enables the machine to discard a print job thatremains in the machines memory after a specified period of time.

This setting is useful when the data for the current job has some error andprevents the machine from performing further printing. In this case, the machinewill not receive other print commands because it performs printing in thechronological order; the first job received is printed first, then the second jobreceived printed next, etc.

If the Error Time Out setting is enabled, the current job will be discardedautomatically in the specified period of time. For example, if isset to On and 20 sec, the data for the current job will be erased from themachines memory 20 seconds after the machine starts processing the data.

If is set to Off, the machine will not discard jobs automatically.

IMPORTANT If a job that consists of a large amount of data is sent from a computer, the function

may cause the machine to end a print job before the complete data is received. Inthis case, set a longer error time out period (in seconds).

If is selected, you will not be able to make copies until print jobs that use theStaple mode are complete.

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Settings Menu1-18


1

NOTEWhen a job is being processed, the Processing/Data indicator blinks on the controlpanel.

Auto Size Detection

Off , On

Paper of the selected size in the printer driver may be absent in any of themachines paper drawers. If the Auto Size Detection setting is enabled, themachine will automatically substitute paper of an available size for the missing,according to the following table:

NOTEThe machine does not use substitute paper if the above substitute paper is notloaded in the machines paper drawers.

Initializing the Printer

No, Yes

The menu settings can be returned to the factory defaults by initializing the printersettings.

If is selected, the settings are initialized. If is selected, the settingsare not initialized.

IMPORTANTDo not turn OFF the machine while the settings are being initialized, as this maydamage the machines memory.

Printer Driver Setting Substitute Paper

Letter A4

A4 Letter

11" 17" A3

A3 11" 17"

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Canceling a Print Job 1-19

Canceling a Print Job

There are several ways to cancel a job. This section describes how to cancel a jobusing the Stop key and using the System Monitor screen.

NOTESeveral prints may be output even after you canceled a job.

Using the Stop KeyYou can cancel a print job using the Stop key.

1 Press (Stop). If the machine is handling only one job :

Proceed to step 4.

If the machine has multiple jobs :

Proceed to step 2.

NOTE The current job is listed first on the Status screen. The LCD display can display characters in ASCII code. Using other character codes may

cause characters garbled on the LCD display. The messages displayed on the Status screen are as follows:

- = Current job- = Current job that has been temporarily stopped by pressing (Stop).- = Reserved jobs

2 Use [ ] or [ ] to select the jobyou want to cancel press [OK].

Copy Paused

Printer Waiting

Report Waiting

Copy Waiting

Status

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Canceling a Print Job1-20


1

NOTE If you do not want to cancel the job, press [ ] or [ ] to select press [OK]. Pressing (Stop) while the machine is scanning an original placed in the optional

feeder may cause a paper jam. For instructions on clearing paper jams in the optionalfeeder, see Chapter 7, Troubleshooting, in the Reference Guide .

You cannot select multiple jobs and cancel them all at once. Select and cancel one job ata time.

Using the System Monitor ScreenYou can cancel a print job from the System Monitor screen during printing or while it

is waiting to be processed.

1 Press (System Monitor).The System Monitor screen appears on the LCD.

3 Use [ ] or [ ] to select press [OK].

The Cancel screen appears.


The job is canceled.


The Print Status/Log screen appears.

Cancel

Status: Waiting

Dept. ID: 0000001

Type: Printer

Job Status Details

Yes No

Cancel?

Device

Copy

Print Network Information

Check System Status

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Canceling a Print Job 1-21

NOTE The current job is listed first on the Status screen. The LCD display can display characters in ASCII code. Using other character codes may

cause characters garbled on the LCD display. The messages displayed on the Status screen are as follows:

- = Current job- = Current job that has been temporarily stopped by pressing (Stop).- = Reserved jobs

NOTEOn the Job Status Details screen, you can also check the details of the selected job. Formore information, see Chapter 2, Basic Operations, in the Reference Guide .


The Status screen appears.

4 Use [ ] or [ ] to select the jobyou want to cancel press [OK].

If there is only one print job, just press [OK].

The Job Status Details screen appears.


The Cancel screen appears.

Status Log

Print Status/Log

Copy Printing

Printer Waiting Report Waiting

Copy Waiting

Status

Cancel Status: Waiting

Dept. ID: 0000001 Type: Printer

Job Status Details

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Canceling a Print Job1-22


1 NOTE You cannot select multiple jobs and cancel them all at once. Select and cancel one job at

a time. The LCD display can display characters in ASCII code. Using other character codes may

cause characters garbled on the LCD display.

7 Press (Reset) to return to the Standby display.


If you do not want to cancel the job, select to return to the previous display.

The selected job is canceled.

Repeat steps 4 and 6 to cancel another job.

Yes No

Cancel?

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CHAPTER

2-1

2TroubleshootingThis chapter describes printing problems that can be solved by following a few simpleprocedures. Do not attempt to solve problems other than those described in this chapter. If youcannot solve a problem, contact your local authorized Canon dealer.

Printing Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2Printer Trouble . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-2Print Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-4

Other Print Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5Correcting Poor Print Quality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-5

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Printing Problems2-2

Troubleshooting

2

Printing Problems

If you have difficulties in printing, we recommend that you resolve with the followingremedies.

NOTEPlease contact your local authorized Canon dealer if a problem persists, or if youencounter problems not listed in the following sections.

Printer Trouble

Indicators off and display blank.

Cause 1 Power switch is not turned ON.

Remedy Check the power switch to ensure that the machine is turned ON.

Cause 2 Power cord is not connected.

Remedy Check the power cord and be sure it is connected at both ends.

Cause 3 No power at the AC outlet.

Remedy Check the AC outlet. Consult an electrician or the local power company. If you

are using a power strip, ensure that the power lead is connected at the sourceand turned ON.

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Printing Problems2-4

Troubleshooting

2

Paper excessively curled after coming out of the machine.

Cause You may be using paper that curls too easily.

Remedy Ensure that the paper you are using meets the specifications. (See Chapter 8,Appendix, in the Reference Guide .) Remove the paper stack, turn it over,reload in the drawer and try again. (See Chapter 2, Basic Operations, in theReference Guide .)

Print Problems

Printer not using the font you want.

Cause You have specified a font that is not available.

Remedy Check whether the font you specified is available with the machine. (See

Symbol Sets Supported, on p. 3-3.)

One edge of the document is cut off.

Cause You are trying to print something outside the printable area of the page.

Remedy Use your software application to adjust the margins of the page. Check andensure that your software application is not trying to print graphics or textoutside the printable area. (See the application software manual.)

High jam rates, incorrect feeding, or multiple sheet feed errors.

Cause You may be using unsuitable paper.

Remedy Always use paper that is suitable for the machine. (See Chapter 2, BasicOperations, in the Reference Guide .)

Printing garbled text.

Cause 1 If different portions of the text are garbled every time you print, the interfacecable may be too long, and spurious noise is corrupting the data.

Remedy Using a USB cable of 3 meters or shorter is recommended. If your USB cable islonger than this, replace it with a shorter one.

Cause 2 The machine is plugged into an outlet shared with another electrical devicecapable of generating noise, such as a photocopier, shredder or air conditioner.

Remedy Plug the machine into a different outlet or consult a qualified technician to installa noise filter.

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Other Print Problems 2-5

Other Print Problems

Correcting Poor Print Quality

Printed text faded or streaked with white.

Cause The level of toner remaining in the toner cartridge may be low, or the toner is notevenly distributed inside the cartridge.

Remedy Replace the Toner Cartridge. (See Chapter 6, Routine Maintenance, in theReference Guide .)

Printed pages are dirty or have white specks.

Cause The fixing roller inside the fixing assembly has become dirty with toner dust.

Remedy Clean the fixing assembly inside the machine. (See Chapter 6, RoutineMaintenance, in the Reference Guide .)

The printout is too light or too dark.

Cause 1 The toner density settings are not correct.

Remedy Adjust the toner density and print the data again. (See Print Quality, onp. 1-11.)

Cause 2 is set to On.

Remedy Set to Off and print the data again. (See Print Quality, onp. 1-11.)

Black spots on the front and back of the printed pages

Cause The fixing roller inside the fixing assembly unit may be dirty.

Remedy Clean the fixing roller. (See Chapter 6, Routine Maintenance, in the ReferenceGuide .)

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Other Print Problems2-6

Troubleshooting

2

Black stripes appear on multiple sheets in sequence

Cause The life of the cartridge is old or damaged.

Remedy Contact your local authorized Canon dealer.

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CHAPTER

3-1

3AppendixThis chapter summarizes the specifications of the machine and contains the index.

Printer Settings Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2

Symbol Sets Supported . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-3ISO Substitution Table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-3

Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5Controller Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-5

Software Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-5Index. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-6

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Printer Settings Menu3-2

Appendix

3

Printer Settings Menu

The following table lists all settings of the Printer Settings menu. (The defaultsettings are indicated in bold.)

*1 The 2-Sided Printing mode is available only when the optional Duplex Unit-A1 is attached.

*2 The Staple and Offset modes are available only when the optional Finisher-U2 is attached.

*3 The Rotate modes are not available when the optional Finisher-U2 is attached.

Additional Functions Available Settings ApplicablePage

Printer Settings

Default Paper SizeA4 , A4R, A3, A5R, B4, B5, B5R, LTR, LTRR,LGL, STMTR, EXEC, COM10, Monarch, DL,ISO-C5, ISO-B5

p. 1-4

Default Paper Type Plain , Recycled, Color, Bond, Heavy Paper,

Tracing Paper, Transparency, Labelsp. 1-5

2-Sided* 1 Off , On p. 1-6

Print Quality

Image Refinement On , Off p. 1-11

Density -4 to +4; 0 p. 1-11

Toner Saver Off , On p. 1-11

Page Layout

Binding Long Edge , Short Edge p. 1-12

Margin mm: -50.0 mm to +50.0 mm; 0.0 mm p. 1-13

FinishingGroup , Collate, Staple* 2, Rotate + Group* 3,Rotate + Collate* 3, Offset + Collate* 2,Offset + Group* 2

p. 1-15

Error Time Out On (1 to 300 sec), Off; 15 sec p. 1-17

Auto Size Detection Off , On p. 1-18

Initialize Printer Select or . p. 1-18

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Symbol Sets Supported 3-3

Symbol Sets Supported

This section provides a list of the character code tables for the characters in eachsymbol set.

ISO Substitution Table

The shaded characters in the table are replaced with the corresponding ones in thefollowing table according to the graphic set used.

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Symbol Sets Supported3-4

Appendix

3

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Specifications 3-5

Specifications

This section lists the specifications of the machine.

Controller Specifications

Software Specifications

CPU ARC 128 MHz

Memory Capacity(RAM) DDR: 64 MB

(ROM) Flash: 8 MB

Host interface One USB2.0 High Speed connector

Printer Language UFRII LT

Effective PrintableArea

Reduced to 5 mm from the top, bottom, left, and right edges of thepaper, and 10 mm from the top, bottom, left, and right edges of theenvelope.

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CANON INC.30-2, Shimomaruko 3-chome, Ohta-ku, Tokyo 146-8501, JapanCANON U.S.A., INC.One Canon Plaza, Lake Success, NY 11042, U.S.A.CANON CANADA INC.63 9 0 Dixie Road Mississauga, Ontario L5T 1P7, CanadaCANON EUROPA N.V.Bovenkerkerweg 5 9 -61 1185 XB Amstelveen, The Netherlands(See http://www.canon-europe.com/ for details on your regional dealer)CANON LATIN AMERICA, INC.703 Waterford Way Suite 400 Miami, Florida 33126 U.S.A.CANON AUSTRALIA PTY. LTD1 Thomas Holt Drive, North Ryde, Sydney, N.S.W. 2113, AustraliaCANON CHINA CO., LTD

15F Jinbao Building No.89

Jinbao Street, Dongcheng District, Beijing 100005, ChinaCANON SINGAPORE PTE. LTD.1 HarbourFront Avenue #04-01 Keppel Bay Tower, Singapore 0 9 8632CANON HONGKONG CO., LTD19 /F., The Metropolis Tower, 10 Metropolis Drive, Hunghom, Kowloon, Hong Kong

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