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CIOREVIEW.COMFEBRUARY 16, 2017

ERP SPECIAL

ANTHONY J. SCRIFFIGNANO, SVP/CHIEF DATA SCIENTIST, DUN & BRADSTREET

SCOTT SPRADLEY, CIO, HEWLETT

PACKARD ENTERPRISE

IN MY OPINION CIO INSIGHTS

Capturing the Nerve of Manufacturing

IQMSSteve Bieszczat, CMO

Gary Nemmers, President & CEO

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COVER STORY

Gary Nemmers, President & CEO

Steve Bieszczat, CMO

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Capturing the Nerve of Manufacturing

IQMS:2017

By Syeda Tina Tabin

We understand that in manufacturing, money is made on the shop floor and therefore our EnterpriseIQ manufacturing software is developed on the foundation of shop floor control

“We are disrupting the manufacturing industry by bringing Tier One functionality to the mid-market manufacturers at an affordable price,” states Gary Nemmers, President and CEO, IQMS. Creating such a niche in

an industry where Enterprise Resource Planning (ERP) implementation is no longer a luxury, but an inevitable need for organizations to thrive and succeed, is a tremendous achievement. IQMS has become the backbone for many manufacturers by offering an innovative, end-to-end ERP solution. Unique to IQMS is its combination of ERP and Manufacturing Execution Software (MES) functionality in a single integrated system with all the data managed by an Oracle database. This comprehensive solution is developed specifically for mid-market, repetitive, discrete and batch process manufacturers for addressing strict customer and regulatory certification and compliance, all the while guaranteeing real-time performance and desired scalability.

Headquartered in Paso Robles, CA, IQMS’ comprehensive ERP software solution, EnterpriseIQ, enables manufacturers to monitor, track, trace, and communicate production processes and data throughout the supply chain faster than any other software in the market today. IQMS achieves this through the scalable and modular architecture of

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EnterpriseIQ that provides manufacturers the flexibility to take advantage of more advanced ERP and manufacturing software features and functionality, without costly third-party requirements.

Creating Real-Time Visibility“We understand that in manufacturing, money is made on the shop floor and hence, EnterpriseIQ is developed on the foundation of shop floor control,” expresses Steve Bieszczat, CMO, IQMS. The manufacturing software includes modules to plan, schedule, monitor, manage, analyze, and create reports based on the company's end-to-end manufacturing process, giving clients real-time visibility and control over their entire manufacturing supply chain. Complementing ERP software’s functionality to deliver the required data while increasing visibility and transparency into every aspect of the client’s manufacturing operation is IQMS’ robust MES software that can be tailored to meet client-specific requirements. Be it a single facility or multiple global facilities, necessary information from the shop floor is passed back and forth between the client’s ERP system and IQMS’ MES software through proprietary IQMS data sharing tools.

In addition to unrivalled manufacturing intelligence, Enter-priseIQ’s supply chain management software is the perfect solu-tion to monitor production, increase manufacturing throughput, reduce inventory, and streamline the order-to-cash lifecycle. IQMS ensures that clients gain customers for life by minimizing handling costs while maximizing warehouse efficiency with its Warehouse Management System (WMS), an extension of Enter-priseIQ ERP software. It consists of features that range from basic product picking and inventory movement tracking to advanced Tier One operations, such as rules-based pick and put away, re-plenishment, one piece flow, calcu-lating takt times, work order stag-ing, wave planning, and palletizing.

Quality at the CoreIQMS understands that having a state-of-the-art manu-facturing process may sometimes not be enough to sat-isfy clients if quality standards are not met. Perhaps one of the most critical aspects of a manufacturing

operation, and certainly one of the most concerning, is quality management. EnterpriseIQ's Quality Management software helps clients to control and comply with the most stringent quality standards, with modules that link directly to all enterprise plan-ning and production data, including Return Merchandise Authori-zation (RMAs), non-conforming inventory, and Bill of Materials (BOMs), with no redundant data entry. This embedded quality system reduces errors, which simplifies the audit process, im-proving decision-making and increasing communication across the entire supply chain.

Playing in the background to process all business transactions electronically, EnterpriseIQ’s Electronic Data Interchange (EDI) software assists and expedites the exchange of critical business data. It’s a two-way hands-off information exchange system that translates incoming files directly into EnterpriseIQ and automatically generates outgoing files for transfer back to customers and suppliers. By meeting all the stringent requirements, EnterpriseIQ is one of the few ERP software solutions that is approved by Honda of North America to meet its EDI requirements in multiple functional areas. Used by many automotive manufacturers, the IQMS Honda of North America Implementation Program is a single-source, comprehensive solution to ensure compliance with Honda Star, Delta, and GPCS certification. This includes all required EDI templates, all required label creation, and creation of Advanced Shipping Notices (ASNs) to verify software installation and supplier capability.

A Customer Centric ApproachOften, providing just a solid service or product is not enough for

companies to gain and retain a customer. They succeed by building long-term relation-ships with clients, which can be facilitated through EnterpriseIQ Customer Relationship Management (CRM) software. From the initial marketing cam-paign and sales contacts to customer and techni-cal support calls, Enter-priseIQ CRM captures, manages, and tracks the details of every customer, partner, and

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vendor interaction in a single system. “Our CRM is incorporated with the entire EnterpriseIQ manufacturing ERP suite, eliminat-ing time waste from utilizing various unrelated a n d stand-alone packages,” states Bieszczat.

IQMS maintains a continual and collaborative dialog and development environment with its EnterpriseIQ customer base. Through custom-er-centric resources, such as MyIQMS community forum, IQMS users play a major role in the software’s evolution, resulting in a solution that is developed by manufacturers for manufacturers. “As a customer-centric organization, our focus is on listening to our customers and creating manufacturing-focused, easy-to-use systems that enable our customers to achieve operational excellence throughout the pro-duction process,” expresses Nemmers.

Lean Manufacturing through EnterpriseIQWith offices across North America, Mexico, Europe, and Asia, IQMS’ EnterpriseIQ manufacturing ERP software is enabling tens of thousands of customers to stay lean, competitive, and profitable. In one instance, Plastic Components Inc. (PCI), a global injection molder of plastic parts, was struggling to keep track of production scheduling, inventory, and true manufacturing

costs because its data was either unavailable or inaccurate with no standards for reporting. By partnering with IQMS, PCI was able to combine MES and ERP functionality into a single integrated system for end-to-end automation, enabling the company to expand into a second facility, triple its headcount,

and achieve a historic growth rate of 22.4 percent over the last six fiscal years.

In addition to evolving with technology, IQMS stands apart

from its competitors for its unique ERP deployment options through ‘Choice

is the New Cloud’ deployment program.

IQMS offers clients the flexibility to choose the

best solution: on-premise or hosted Cloud ERP deployment

via hosted managed services or Software as a Service (SaaS).

Through this hosting flexibility, IQMS is able to maintain a 98 percent

customer retention rate, which is well above the industry standard.

A Future-Proof SolutionAccording to Bieszczat, IQMS is set to make more innovations in its software. The company is preparing to launch its WebIQ interface for EnterpriseIQ manufacturing ERP system. The User Interface (UI) is designed to run on any device that has a stand-ard browser and internet connection, giving IQMS customers the flexibility to access EnterpriseIQ anywhere from their com-puter, mobile, or tablet of choice. “With WebIQ, our customers will now have a single web-based interface for accessing Enter-priseIQ software from any location using the device that best sup-ports their needs,” says Bieszczat. WebIQ eliminates the need to update client-side software while maintaining terminal services functionality, thereby helping manufacturers get rid of significant IT cost. Additionally, WebIQ will allow mix and match of IQMS’ current UI, giving current EnterpriseIQ users the option to adopt the new interface incrementally or all at once.

“We have built our ERP software over a period of 28 years as a single solution on a single platform, which is transparent and seamless to our end-users or customers on any level of their manufacturing enterprise,” says Nemmers. Bieszczat adds, “From wireless and mobile capabilities to the ever increasing need for instantaneous visibility, collaboration and communication, IQMS and EnterpriseIQ will continue to secure a strategic place in manufacturing as the only total, enterprise-wide solution.”

We have built our ERP software over a period of 28 years as a single solution on a single platform that is transparent and seamless to our end-users or customers on any level of their manufacturing enterprise

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CIOREVIEW.COMFEBRUARY 16, 2017ERP SPECIAL

20 Most Promising ERP Solution Providers 2017

Company:IQMS

Description:Combining Enterprise Resource Planning (ERP) and Manufacturing Execution System (MES) functionality in a single integrated system with all the data managed by an Oracle database

Key Person:Gary NemmersPresident & CEOSteve BieszczatCMO

Website:iqms.com

IQMS

recognized by magazine as

An annual listing of 20 companies that are at the forefront of providingERP solutions and impacting the marketplace

2017

CIOReviewT h e N a v i g a t o r f o r E n t e r p r i s e S o l u t i o n s

Today, the scope of ERP systems has extended to a number of business functions within an organization. This has boosted the increased adoption of cloud-based ERPs to access and store real-time data from anywhere

around the world with low investment cost. The increase in use of cloud ERP can further be attributable to the increasing popularity of social media platforms and mobile technology. Social media’s integration with ERP allows companies to connect with customers in real time, and enables them to analyze and report on the company’s social activity.

Modern ERP systems are branching out from capturing data from various departments to providing business intelligence for a strategic advantage. ERPs are also embracing artificial intelligence that is quickly becoming an integral part of business functions.

Today, providers are focusing on tools and services that extend ERP functionalities to meet the consumer demands. This calls for integration with CRM, expense management, and human capital

management. The convergence of ERP and consumer interest has enhanced the capability of such ERP solutions to collaborate various touch points of an organization. While supporting latest technologies, ERP providers are ensuring end to end security of data with sophisticated features and restricted access to sensitive information.

In this edition of CIOReview, we present you the “20 Most Promising ERP Solution Providers 2017,” featuring the best solution and service providers offering tools and services in the ERP landscape. In the last few months, a distinguished panel comprising of CEOs, CIOs, VCs, and analysts including CIOReview editorial board reviewed the top companies in the ERP domain, and shortlisted the ones that are at the forefront of tackling ERP challenges. The companies compiled in this issue have exhibited extensive business process knowledge, along with in-depth, integrated, and innovative strategies in the ERP space.

We present to you “20 Most Promising ERP Solution Providers 2017”.