PRESENTATIONIP PBX

WHAT IS IP PBX ?WHAT IS IP PBX ?

A typical PBX consists of a set of external phone lines, a computer server system that manages call switching.

An IP PBX system is a software running on a server.

IP-PBX systems can come as software for you to install on an existing server of your own, or as preconfigured software on a server, or even as a turnkey box that is completely set up in advance to just connect to your existing network.

What is What is VoxSyVoxSy ??

• Voxsy is an IP-PBX (internet protocol private branch exchange) is basically an exchange and extension manager for calls based on internet protocol.

• The features and functionality that have only been affordable or available to large businesses till now, are now available for small to medium sized business at lower price.

•To run VoxSy system you need a standard server running at your location, and Voxsysoftware to run the phone and PBX services.

Introducing Syringa’s suite of IP Telephony solutions powered by Voxsy IP-PBX system with its complementary set of IP phones and soft-phones. VoxSyempowers small and medium enterprises with improved communications at a lower cost. Voxsy product line comes with ease of deployment, limitless scalability and offers secure media transmission for the next generation networks.

Ideal for small/medium enterprise business up to 100 users. Support both SIP IP telephony and traditional PSTN for external calls. Web – based configuration and monitoring

panel for managing netwrok and data settings. Support for multiple branch offices.

Syringa’sSyringa’s IP PBXIP PBX

Company Company Overview Overview

Syringa Communications is a Telecom Technology Venture, involved in developing a suite of next-generation IP convergence products that enables Telco's to roll out high value IP based voice, data & multimedia services on the wired and wireless networks.

Syringa offers end-to-end IP convergence solutions globally to Telecom Operators &, Stand-alone Private Networks that help them offer services to their rich customer base, Enterprises to bring efficiencies by realizing cost savings and to OEM's for bundling with multiple products.

Why do you need an IP PBX ?Why do you need an IP PBX ?

Any IP telephony setup that is for more than two or three lines needs a switching system to make it more efficient, allow internal calling and switching between users and to provide more advanced features like voicemail, call forwarding, call hold, conferencing and more.

Productivity Productivity

With an IP PBX you can deliver better customer service and better productivity, Since the telephone system is now computer-based you can integrate phone functions with business applications.

For example: Bring up the customer record of the caller automatically when you receive

his/her call, dramatically improving customer service and cutting cost by reducing time spent on each caller.

Outbound calls can be placed directly from Outlook, removing the need for the user to type in the phone number.

BENEFITS OF AN IP PBX BENEFITS OF AN IP PBX \\ VOIP PHONE SYSTEMVOIP PHONE SYSTEM

Much easier to install & configure than a proprietary phone system .

Easier to manage because of web/GUI based configuration interface .

Significant cost savings using VoIP providers .

No need for separate phone wiring can use computer network.

Eliminate vendor lock in .

Scalability , just add more phones to your network to expand!

Better customer service and productivity .

Twice the phone system features for half the price .

More features included as standard.

Better control via better reporting.

Better overview of current system status and calls.

Allow users to hot plug their phone anywhere in the office .

Much easier to install & configure than a Much easier to install & configure than a proprietary phone systemproprietary phone system

An IP PBX runs as software on a computer and can leverage the advanced processing power of the computer and user interface as well as Windows' features. Anyone proficient in networking and computers can install and maintain an IP PBX. But a EPABX system requires an Company trained engineer on that particular EPABX system

Easier to manage because of web/GUI Easier to manage because of web/GUI based configuration interfacebased configuration interface

An IP PBX can be managed via a web-based configuration interface or a GUI, allowing you to easily maintain and fine tune your PBX system. EPABX systems have difficult-to-use interfaces which are designed to be used only by the company service engineers.

With an IP PBX you can easily use a VoIP service provider for long distance and international calls. The monthly savings are significant. If you have branch offices, you can easily establish communication between branches and make free phone calls.

Significant savings using Significant savings using VoipVoip providersproviders

No need for separate phone wiring can use No need for separate phone wiring can use computer networkcomputer network

A VOIP Phone system allows you to connect hardware phones directly to a standard computer network port (which it can share with the adjacent computer). Software phones can be installed directly onto the PC. This means that you do not need to install & maintain a separate wiring network for the EPABX system, giving you much greater flexibility to add users/extensions. If you are moving into an office and have not yet installed phone wiring, you can save significantly by just installing a computer network.

Eliminate vendor lock inEliminate vendor lock in

IP PBXs are based on the open SIP standard. You can now mix and match any SIP hardware or software phone with any SIP-based IP PBX, PSTN gateway or VoIP provider. But in a EPABX system often requires proprietary phones to use advanced features, and proprietary extension modules to add features.

ScalabilityScalability

•In an EPABX adding more phone lines or extensions requires expensive hardware modules. In some cases you need an entirely new EPABX system.

• Not so with an IP PBX: a standard computer can easily handle a large number of phone lines and extensions -- just add more phones to your network to expand.

• Even the software can also be easily upgraded to the new version.

Better customer service Better customer service

•Any complaint given can be Handled and solved remotely, which saves a lot of man hours.

• Cutting cost by reducing time spent on each complaint.

• Immediate solution for the complaint given, by which there would be no Break down of your system.

Allow users to hot plug their phone anywhere Allow users to hot plug their phone anywhere in the office .in the office .

The process of being able to easily move offices/desks based on the task at hand, has become very popular. Unfortunately traditional PBXs require extensions to be re-patched to the new location. With an IP PBX the user simply takes his phone to his new desk -- no patching required!

Better overview of current system status and Better overview of current system status and callscalls

• EPABX systems often require expensive system phones to get an idea what is going on your phone system. Even then, status information is Limited.

• With VOIP systems you can define which users can see phone system status graphically via a web browser.

Since an IP PBX is software-based, it is easier for developers to add and improve feature sets. Most VoIP phone systems come with a rich feature set, including auto attendant, voice mail, ring groups, advanced reporting and more. These options are often very expensive in Normal EPABX systems.

Twice the phone system for half the price!Twice the phone system for half the price!

Since a VOIP phone system is software based, it's more easy for the developers to develop, add and improve feature sets. Therefore most VOIP phone systems come with a rich feature set, including auto attendant, voice mail, call queuing and more. These options are often very expensive in EPABX systems.

More featured included as standardMore featured included as standard

Better control via better reportingBetter control via better reporting

VOIP settings store inbound and outbound call information in a database on your server, allowing for much more powerful reporting of call costs and call traffic.

Can monitor all the calls by authorized persons from any part of the world.

How IP PBX works How IP PBX works

Multi Location OverviewMulti Location Overview

FeaturesFeatures

• VoxSy PBX service that allows small to medium-sized businesses anywhere in the world to employ an unlimited number of extension options while enjoying geographic independence and flexibility.

• VoxSy options include maximum 250 extensions.

• VoxSy is designed with simple self-service tools for complete system and extension control. For organizations that require a full-service configuration and change contract, these features are included in VoxSy.

• Automated attendant - An automatic system to answer phones.

• Call menus - Flexible call management menus with user selectable options. A better quality system will allow you to have multiple sets of menus and even change them based on time or on information gleaned from caller ID.

• Managing extensions - Allowing the addition of new extensions, removal of unneeded extensions and much more from a web-based control panel.

•Voicemail and voice mailboxes - More advanced features would include the ability to record ALL incoming and outgoing conversations automatically.

• Conferencing - Allows the caller and other parties to speak together on one connection.

• Call Transfer - Transfer enables a user to forward an incoming call to another telephone or extension.

• Call Park - When a call is placed in “park” it is put on hold at a specific extension number to be resumed by someone at another phone. That person can pick up the call by keying the displayed extension number. If no one is available to take the call at the other location, it will “ring back" to the original extension alerting the person who originally parked the call.

• Blacklist - Prevents callers from making outgoing calls but allows them to receive incoming calls.

• Queues - Pickup groups may be defined with a group of extensions. Any phone in the office can be used to answer a call that is ringing on another extension within the queues.

• Call forwarding - Automatic, programmed or manual call forwarding to any number.

• Call hold - Placing callers properly on hold with no drop off in queues and programmable options about handling hold time length.

• Branch office support - The ability to manage and remotely administer extensions at other offices just as easily as if they were local.

• Web-based management and administration - To make it quick and easy to manage your phone system directly from a web browser.

Conclusion : Conclusion : --

• Voxsy IP PBX phone system are much easier to install, maintain and manage.

• Voxsy IP PBX optimize the performance and productivity of the organization.

• And it also greatly assists the administrator by automating complex routine task of an IP PBX.

• It removes all unnecessary and complex steps thus making calling process a smooth sail.

For More Details Visit : www.voxsy.comFor More Details Visit : www.voxsy.com