IP ManagementIP Management- Why, What and How -- Why, What and How -

25, April, 200125, April, 2001

Transport Systems GroupTransport Systems Group ，， Fujitsu Ltd.Fujitsu Ltd.Masayoshi EjiriMasayoshi Ejiri

ejiri@jp.fujitsu.comejiri@jp.fujitsu.com

IP Networking and MEDIACOM - 2004 Workshop / Geneva

Explosion of Data TrafficTr

affic

Year2000 ~ 2003

VoiceVoice

DataData

Evolution of Internet in Japan

Source: Infocom Research Inc. http://www.icr.co.jp/

1996 1997 200019991998 20022001 20030

20

40

60

80

100

120In

tern

et U

sers

(Mill

ion)

0.0%

20.0%

40.0%

60.0%

80.0%

100.0%

Rat

io o

f Use

rs/P

opul

atio

n

Mobile

Fix

Ratio

Number of Subscribers in Japan ---March 2001---

• Telephone : 129M Fixed : 62M ( Incl. ISDN : 10M) Mobile : 67M• Internet : 65M Fixed : 30M Mobile : 35M

Note: Population : 120M

color TV terminals: 100M, PCs : 100M

Paradigm Shift

Business eBusiness

Simple Network/Services

• Regulated Market• Dominant Carrier• Telecom Technology• Human Year

Multi, HeterogeneousNetwork/ Services

• Open Market• Multi/ Virtual SP•Information Technology• Dog Year

e-Business Model

CustomersCustomers

IP Services / NetworksIP Services / Networks

IP Management

IPResource

Logistics

EndUsers

Contents

ISP, BSPISP, BSP

CSP ASPCSP ASP

IP Services--for Speed, Simple and Smile eBusiness--

Customers’ Demand Providers’ Solution• Speedy / Easy Subscription On Line, Real Time Provisioning

• Non Stop Services Reliable & Scalable Networks / Systems

• Quick Response High Throughput Mechanism

• Secure Services Security Level Agreement

• Price Performance Negotiation

Target of IP ManagementTarget of IP Management

Competitive Service Creation

with

•Low Price•Managed Quality

for Customer Retention and Profit

Cost / Price Down Strategy

Customer Self Operationby Process Integration/

Automation

100% Resource Usage(24/7/365)

by Dynamic Service Negotiationwith Pricing Strategy

COTS/ PnP Products

Business Process Resource

OSS

SLA for IP Management

Public Network / ServicesPublic Network / Services IP network / ServicesIP network / Services

Fixed QoSFixed QoS Negotiated CoSNegotiated CoS

Network Performance OrientedNetwork Performance Oriented Human Interface OrientedHuman Interface Oriented

Internal within SPInternal within SP Open and Visible to CustomersOpen and Visible to Customers

<Best Effort SLA (Announcement)><Best Effort SLA (Announcement)> <Guaranteed SLA (Agreement)> <Guaranteed SLA (Agreement)>Based on Embedded Based on Embedded Based on Management Based on Management QoS Mechanism QoS Mechanism Excellence and NegotiationExcellence and Negotiation

Scope of IP Management

SP Policy Plane

IP Service Plane

Service Network

Human Finance

Operations

Resource

eBusiness(Customer)

Operator

OSS

IPTransmissionService

IPOperationsService

Partner

Policy

Manager

OSS

TMN to e-Business Management Solution

TMN

BM

NM

EM

NM

SM

EM

eMS

NM

BM

SM

RM

•Negotiation

•Policy

Visibility

•Network•Services•Contents•Human•Finance …...

TelecommunicationsManagementNetwork

e-BusinessManagementSolution

Functional Service ArchitectureSTB PC Telephone CPNClient

Layer

Service ApplicationLayer

Service ControlLayer

TrailLayer

MediumLayer

PDA Mobile

POTS VOD Conference xSP IN

access/callcontrol

connectioncontrol

configurationcontrol

sessioncontrol

QoScontrol

SONET SDH FDDI WLL xDSL PON FWAWDM

Optical COX pair Radio

IP Management ArchitectureLayerLayer MOMO FunctionFunction

IP Customer Care IP Customer Care LayerLayer

IP Application LayerIP Application Layer

IP Service LayerIP Service Layer

IP Transport LayerIP Transport Layer

Service NegotiationService NegotiationSelf OperationSelf Operation

Application Dependent Application Dependent TransportTransport

IP dependent / AP IP dependent / AP Independent TransportIndependent Transport

IP Independent IP Independent TransportTransport

Customer Interaction Process

VOIP, Conference, e-Business, Multicast, etc.

Router, IP Service Node, etc

Photonic, SDH, ATM, POTS LAN, WAN, Access, etc.

Service Negotiation

ResourcesResourcesCustomerCustomer

OSF

Pricing DB

Resource DB

Class of Service DB

Traffic/ QoS

DB

1. Negotiation1. Negotiation

3. Agreed Service3. Agreed Service

Status ReportStatus Report

2. Service P2. Service Provisionrovision

4. Service Report4. Service Report

Operation

Service Negotiation FunctionService Negotiation Function

Policy

Negotiation?

TimingTiming FeaturesFeatures

・ ・ Static (long terStatic (long term)m)

・ ・ Pre AssignedPre Assigned

・ ・ On DemandOn Demand

・ ・ PricePrice・ ・ Qos / CosQos / Cos・ ・ BandwidthBandwidth・ ・ Delivery TimeDelivery Time・ ・ Security Security

etc.etc.

Customers Operators

OSSOSS

ResourceManagement

Interactive Negotiation

Policy Management

Policy Descriptor

Policy Editor

Policy Executor

Policy DecisionFunction

Policy Repository

Ｐｏｌｉｃｙ　Ｍａｎａｇｅｍｅｎｔ-for Flexible and Dynamic Service Creation-

Operation Window(e.g XML)

Negotiation Agent(e.g Java applet)

IT Capable Terminal

JVMWeb Browseretc.

Negotiation Agent(e.g Java applet)

Operation Window(e.g XML)

Customer Service Provider

NegotiationAgent

OperationWindow

Service/ResourceStatus Catalogue

NegotiationInquiry

・・ SoftwareSoftwareArchitectureArchitecture

・・ PlatformPlatform・ ・ COTS/ PnPCOTS/ PnP

・・ Business ProcessBusiness Process・・ FunctionalFunctional

ArchitectureArchitecture・ ・ Information ModelInformation Model

IP ManagementIP ManagementSystemsSystems

IP Management Systems Development

•Customer Demand•Industry Consensus•Strategy/ Policy

Consensus of Business Process and OSSConsensus of Business Process and OSS

・・ COTS:Commercial Off the Shelf SoftwareCOTS:Commercial Off the Shelf Software

・・ Proof of InteroperabilityProof of Interoperability

Plug and Play Software Packages and ManagemenPlug and Play Software Packages and Management Systems in Global Market t Systems in Global Market

----> Not Built but Buy----> Not Built but Buy

For Faster, Cheaper and Better OSS

Resource

Resource faced Operation

AM : Account ManagementSO : Service OrderPM : Performance ManagementTM : Trouble ManagementRP : Resource Provisioning

Basic Process and Functional Architecture

TM PM SO

AM

RP

Mediation

Customer

Customer faced Operation

‘FAB’ High-level process breakdown

Order Handling

Sales Invoicing/

Customer Care Processes

Service Development and Operations Processes

Network and Systems Management Processes

Collections

Fulfillment Assurance Billing

ServicePlanning/

Development

CustomerQOS

Management

ServiceConfiguration

ServiceProblem

Resolution

ServiceQuality

Management

ProblemHandling

Rating andDiscounting

NetworkPlanning/

Development

NetworkProvisioning

NetworkInventory

Management

NetworkMaintenance& Restoration

NetworkData

Management

Process Specific Foundation

Technology Specific Foundation

Business Specific Foundation

Telco / IT Common Foundation (C.F)

Telco C.F. I T C.F.

SM / NM C.F. EM C.F

A BusinessB BusinessC Business

NM C.FSM C.F

SO F. TT F. SDH F. ATM F.

FoundationCore NWF.

Access NWF.

NW Domain Specific Foundation

NGOSS™ Framework

Process Integration

DB

DB

AP AP AP AP

WFE

AP AP

WFE

DB DB

- Directory- Interface Conversion- Logical Gate AND/OR Split Multicast- Correlation, Filtering . . .

AP

PolicyManagement

PolicyManagement

WFE : Work Flow Engine WFE : Work Flow Engine

Connection ManagementMulti-Protocol Demonstration

Conclusion

Why ?Why ? Support eBusiness by Competitive ServiceSupport eBusiness by Competitive Service

Creation in New ParadigmCreation in New Paradigm What ?What ? Negotiation for Customer Defined ServiceNegotiation for Customer Defined Service

ss

and SLAand SLA How ?How ? Policy Based Management and COTS/ PnPPolicy Based Management and COTS/ PnP

OSSOSS

New Paradigm• TMN to eBusiness Management Solution

• Speed ,Dynamic and Flexible Operations -Policy Based Management -Customer Self Operation

• Negotiation( Customer Participated) based SLA

• Consensus among Industries and Customers

Consensus

Migration to New Millennium

Existing(Real)World

New(Ideal?)World

BPR

OSS20th Century 21st Century

Consortia ITU

Customers eBusiness

““Excellence of Excellence of

Telecommunications ManagementTelecommunications Management

is the Key Differentiateris the Key Differentiater

In 2000s Telecom Business.”In 2000s Telecom Business.”