IP Communications Training

7900 Series

Getting to Know Your PhoneMessage Waiting

LCD Screen

Soft Keys

Footstand Adjustment

Speakerphone

Navigation Button

Features Buttons

Line or Speed Dial Buttons

Volume Control

Speaker ButtonMute Button

Headset Button

Placing a CallPlacing calls:

1. Do one of the following:• Lift the Handset• Press the Line button for

the line you wish to use (Speaker button lights)

• Press the New Call Softkey

• Press the Speaker button• Press the Headset button

if you use a headset

2. Dial the number

Handset

Line Buttons

SpeakerHeadset

Dialing the Number

Inside Calls: Dial the Four digit extension number

NOTE: Use *ext to dial VM directly during school hours.

Outside Calls: Dial “8” + the number

Emergency Calls: Dial 911 or 8911

Answering an Incoming Call

To Answer an incoming call:• Answer with the

speakerphone; either:– Press the Speaker button– Press the Answer Softkey– Press the Line Button for the

incoming call • To take a call off speaker

phone, lift the handset.• Answer with a handset:

– Lift the Handset just as you would with your old phone

Line Buttons

Handset

SpeakerHeadset

Soft Keys

Line Buttons

Handset

SpeakerHeadset

Soft Keys

Ending a Call

• Depending on how the call was placed (or accepted), do one of the following:– Press the Speaker button– Press the Headset button– Press the EndCall Softkey

Softkeys

Softkeys: first screen

Softkeys: when more button is pressed

Example: Softkeys when handset is lifted

Soft keys change depending on the status on the phone.

Examples of Soft Keys• New Call soft key will enable a

new call• The End Call soft key will end a

call• The Redial soft key redials the

last dialed number• Transfer soft key will enable you

to transfer a call• Confrn soft key allows three way

calling• Hold will place a call on hold• Resume will continue a call that

was on hold• DND – Do Not Disturb – Silences

the Ringer• CFwdALL – Forwards all calls to

entered number

Soft Keys

Call Park• While on a phone call, press the

“Park” soft key.• This will immediately clear the

phone of the call.• There will be a message on the LCD

screen that says “Call park At xxxx”• From any IP phone, dial the number

displayed on the screen where the call is parked to immediately pick up that call.

• If the call has not been picked up after a period of time, the system will call back the phone that placed the call into park.

Transferring Phone Calls• While on a phone call press the

“Transfer” soft key• This will place the person we were

talking to on hold and start a new call

• We dial the number of the party that we want to transfer the original call to.

• When we are ready to connect the two parties to each other we press the “Transfer” softkey again.

• All calls will clear from the screen and your phone is ready to make a call again

Making a Conference Call

• While on a phone call press the “Confrn” soft key

• This will place the person we were talking to on hold and start a new call

• We dial the number of the party that we want to conference into the original call.

• When we are ready to connect all three parties to each other we press the “Confrn” softkey again.

• The two calls will change to one on the screen and it will say “To Conference”.

Features Buttons

• There are four features buttons located on your IP Phone:– Messages – Allows you to access your voicemail– Services – Can be set up by customer preference– Directory – Allows each user to see Missed, Received and Placed Calls as

well as look up phone numbers in the Corporate Directory– Setting – This is where users can change their Ring Type and the contrast

on their IP Phones

Retrieving Voice MailPhone Light

If the phone light is lit red, then that means you have a new, unheard message.

To retrieve your new message, press the message feature button, and follow the prompts.

Using the Information Key

– Press ?– Press any key.– Explanation appears

on the screen.– To end, either:

• Press ? • Press the Exit Softkey

Information Key

?

Soft Keys