ion Development Process Final

8/8/2019 ion Development Process Final

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ORGANISATION

DEVELOPMENT

PROCESS


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DEFINITION

Organization Development (OD) is the process

of improving organizations.

The process is carefully planned and

implemented to benefit the organization, itsemployees and its stakeholde


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WHY IS ORGANIZATION DEVELOPMENT IMPORTANT?

P rofitability, productivity, morale and quality of work life are of concern to most organizations

because they impact achievement of organizationgoals.There is an increasing trend to maximize an

organization's investment in its employees.

Jobs that previously required physical dexterity nowrequire more mental effort.Organizations need to "work smarter" and apply

creative ideas.


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B ENEFITS OF ORGANISATION DEVELOPMENT

Continuous capability improvementP rofits (cost reduction, for nonprofits).Innovation.Customer satisfaction.P roduct and service quality.Cost effectiveness.Organizational flexibility.P ersonal feelings of effectiveness.Job, work, and life satisfaction .


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Initial Diagnosis

Data Collection

Data Feedback

Selection of Interventions

Implementation of interventions

Action planning and problem

Solving

Team Building

Inter-Group Development

Evaluation and Follow up

ORGANISATIONAL DEVELOPMENT PROCESS


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CASE STUD Y


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CASE AT A GLANCE !!!!!

The case is a leading company whose growth has beensteadily declining over the years due to internal

problems .

The internal problems are both on part of the ;1. Top Management

2. Front line and Middle Management3. Employees.


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L ack of co-operation between the sub-units.

Increasing complaints from customers.

Sagging morale among the workforce.

Rapidly increasing costs.


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SOLUTIONS

L engthy dialogue with the CEO understand view pts, attitude, behaviour.

Observe reactions of sub-ordinates & employees toCEOs statements.

Conduct Interviews with all the CEOS subordinates

problem areas.

Group the feedback into general categories Boss,Meetings, Administrative Services, Customer relations . feedback, prioritize.


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Design workshop- time for stress free and recreationalactivities greater mutual understanding & better trust andrelationship among participants.

last day help team develop next action plan for the problems discussed in the workshop.

Fix a future date with the organization (mostly 3months) after which organizations progress is mapped &workshop or additional training to achieve the remaininggoals.

Work with Top management to institutionalize the process of Strategy with constant feedback & grievancesystems from employees HR in charge.


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CRITICAL ACTIONS

Work began with a plan to get the executive team tothink creatively about the company and its future.The executive team identified the core purpose, valuesand strategy for the company.

Realizing that the entire company needed to accepttheir work in order to implement it successfully, theleadership team engaged managers in defining actionsneeded to achieve the strategy.

The leadership team presented their work to allemployees in an energized, creative town hall meeting.The leadership team cascaded the strategies through theentire organization so all employees saw how their goals contributed to the core purpose of the company


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Thank you

ion Development Process Final

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