I/O: Intelligent Outsourcing 2016 | Hugo Messer
-
Upload
beam-bridge-events-meets -
Category
Business
-
view
214 -
download
0
Transcript of I/O: Intelligent Outsourcing 2016 | Hugo Messer
![Page 1: I/O: Intelligent Outsourcing 2016 | Hugo Messer](https://reader035.fdocuments.net/reader035/viewer/2022062412/5871a2ec1a28ab044e8b74c1/html5/thumbnails/1.jpg)
Emerging outsourcing trends in Europe
& how to win
byHugo Messer
![Page 2: I/O: Intelligent Outsourcing 2016 | Hugo Messer](https://reader035.fdocuments.net/reader035/viewer/2022062412/5871a2ec1a28ab044e8b74c1/html5/thumbnails/2.jpg)
1.About Hugo2.Outsourcing stages3.The European market4.Trends5.Agile6.Pitfalls7.Distributed Agile Path
![Page 3: I/O: Intelligent Outsourcing 2016 | Hugo Messer](https://reader035.fdocuments.net/reader035/viewer/2022062412/5871a2ec1a28ab044e8b74c1/html5/thumbnails/3.jpg)
About Hugo
![Page 4: I/O: Intelligent Outsourcing 2016 | Hugo Messer](https://reader035.fdocuments.net/reader035/viewer/2022062412/5871a2ec1a28ab044e8b74c1/html5/thumbnails/4.jpg)
![Page 5: I/O: Intelligent Outsourcing 2016 | Hugo Messer](https://reader035.fdocuments.net/reader035/viewer/2022062412/5871a2ec1a28ab044e8b74c1/html5/thumbnails/5.jpg)
![Page 6: I/O: Intelligent Outsourcing 2016 | Hugo Messer](https://reader035.fdocuments.net/reader035/viewer/2022062412/5871a2ec1a28ab044e8b74c1/html5/thumbnails/6.jpg)
![Page 7: I/O: Intelligent Outsourcing 2016 | Hugo Messer](https://reader035.fdocuments.net/reader035/viewer/2022062412/5871a2ec1a28ab044e8b74c1/html5/thumbnails/7.jpg)
2004: TRIP TO INDIA
![Page 8: I/O: Intelligent Outsourcing 2016 | Hugo Messer](https://reader035.fdocuments.net/reader035/viewer/2022062412/5871a2ec1a28ab044e8b74c1/html5/thumbnails/8.jpg)
My office?
![Page 9: I/O: Intelligent Outsourcing 2016 | Hugo Messer](https://reader035.fdocuments.net/reader035/viewer/2022062412/5871a2ec1a28ab044e8b74c1/html5/thumbnails/9.jpg)
![Page 10: I/O: Intelligent Outsourcing 2016 | Hugo Messer](https://reader035.fdocuments.net/reader035/viewer/2022062412/5871a2ec1a28ab044e8b74c1/html5/thumbnails/10.jpg)
2008
INDIA
![Page 11: I/O: Intelligent Outsourcing 2016 | Hugo Messer](https://reader035.fdocuments.net/reader035/viewer/2022062412/5871a2ec1a28ab044e8b74c1/html5/thumbnails/11.jpg)
![Page 12: I/O: Intelligent Outsourcing 2016 | Hugo Messer](https://reader035.fdocuments.net/reader035/viewer/2022062412/5871a2ec1a28ab044e8b74c1/html5/thumbnails/12.jpg)
![Page 13: I/O: Intelligent Outsourcing 2016 | Hugo Messer](https://reader035.fdocuments.net/reader035/viewer/2022062412/5871a2ec1a28ab044e8b74c1/html5/thumbnails/13.jpg)
![Page 14: I/O: Intelligent Outsourcing 2016 | Hugo Messer](https://reader035.fdocuments.net/reader035/viewer/2022062412/5871a2ec1a28ab044e8b74c1/html5/thumbnails/14.jpg)
Outsourcing stages
![Page 15: I/O: Intelligent Outsourcing 2016 | Hugo Messer](https://reader035.fdocuments.net/reader035/viewer/2022062412/5871a2ec1a28ab044e8b74c1/html5/thumbnails/15.jpg)
India 1.0: providing ‘hands’
India 1.0
![Page 16: I/O: Intelligent Outsourcing 2016 | Hugo Messer](https://reader035.fdocuments.net/reader035/viewer/2022062412/5871a2ec1a28ab044e8b74c1/html5/thumbnails/16.jpg)
India 2.0: providing ‘solutions’
India 2.0
![Page 17: I/O: Intelligent Outsourcing 2016 | Hugo Messer](https://reader035.fdocuments.net/reader035/viewer/2022062412/5871a2ec1a28ab044e8b74c1/html5/thumbnails/17.jpg)
India 3.0: providing ‘innovation’
India 3.0
![Page 18: I/O: Intelligent Outsourcing 2016 | Hugo Messer](https://reader035.fdocuments.net/reader035/viewer/2022062412/5871a2ec1a28ab044e8b74c1/html5/thumbnails/18.jpg)
The European Market
The European Market
![Page 19: I/O: Intelligent Outsourcing 2016 | Hugo Messer](https://reader035.fdocuments.net/reader035/viewer/2022062412/5871a2ec1a28ab044e8b74c1/html5/thumbnails/19.jpg)
![Page 20: I/O: Intelligent Outsourcing 2016 | Hugo Messer](https://reader035.fdocuments.net/reader035/viewer/2022062412/5871a2ec1a28ab044e8b74c1/html5/thumbnails/20.jpg)
Growth started again
![Page 21: I/O: Intelligent Outsourcing 2016 | Hugo Messer](https://reader035.fdocuments.net/reader035/viewer/2022062412/5871a2ec1a28ab044e8b74c1/html5/thumbnails/21.jpg)
EU will lack 900.000 IT people
by 2020India = the
key
![Page 22: I/O: Intelligent Outsourcing 2016 | Hugo Messer](https://reader035.fdocuments.net/reader035/viewer/2022062412/5871a2ec1a28ab044e8b74c1/html5/thumbnails/22.jpg)
Market segments
ISV ‘s Solutions providers
End Client
s
![Page 23: I/O: Intelligent Outsourcing 2016 | Hugo Messer](https://reader035.fdocuments.net/reader035/viewer/2022062412/5871a2ec1a28ab044e8b74c1/html5/thumbnails/23.jpg)
ISV’s: Eastern Europe, dedicated teams
ISV’sEastern Europe
Dedicated teams
![Page 24: I/O: Intelligent Outsourcing 2016 | Hugo Messer](https://reader035.fdocuments.net/reader035/viewer/2022062412/5871a2ec1a28ab044e8b74c1/html5/thumbnails/24.jpg)
SSV’s: everywhere, project based
Solutions providers
![Page 25: I/O: Intelligent Outsourcing 2016 | Hugo Messer](https://reader035.fdocuments.net/reader035/viewer/2022062412/5871a2ec1a28ab044e8b74c1/html5/thumbnails/25.jpg)
End clients
Small & Startups
SME
Enterprise
TCS, Infosys, hcl, wipro > India
providers > local
Freelancers, small firms > global
![Page 26: I/O: Intelligent Outsourcing 2016 | Hugo Messer](https://reader035.fdocuments.net/reader035/viewer/2022062412/5871a2ec1a28ab044e8b74c1/html5/thumbnails/26.jpg)
Trends
![Page 27: I/O: Intelligent Outsourcing 2016 | Hugo Messer](https://reader035.fdocuments.net/reader035/viewer/2022062412/5871a2ec1a28ab044e8b74c1/html5/thumbnails/27.jpg)
![Page 28: I/O: Intelligent Outsourcing 2016 | Hugo Messer](https://reader035.fdocuments.net/reader035/viewer/2022062412/5871a2ec1a28ab044e8b74c1/html5/thumbnails/28.jpg)
Local offices
![Page 29: I/O: Intelligent Outsourcing 2016 | Hugo Messer](https://reader035.fdocuments.net/reader035/viewer/2022062412/5871a2ec1a28ab044e8b74c1/html5/thumbnails/29.jpg)
Local delivery
![Page 30: I/O: Intelligent Outsourcing 2016 | Hugo Messer](https://reader035.fdocuments.net/reader035/viewer/2022062412/5871a2ec1a28ab044e8b74c1/html5/thumbnails/30.jpg)
Value: from ‘hands’ towards ‘innovation’
Local offices
![Page 31: I/O: Intelligent Outsourcing 2016 | Hugo Messer](https://reader035.fdocuments.net/reader035/viewer/2022062412/5871a2ec1a28ab044e8b74c1/html5/thumbnails/31.jpg)
![Page 32: I/O: Intelligent Outsourcing 2016 | Hugo Messer](https://reader035.fdocuments.net/reader035/viewer/2022062412/5871a2ec1a28ab044e8b74c1/html5/thumbnails/32.jpg)
Value: creating & selling products together
![Page 33: I/O: Intelligent Outsourcing 2016 | Hugo Messer](https://reader035.fdocuments.net/reader035/viewer/2022062412/5871a2ec1a28ab044e8b74c1/html5/thumbnails/33.jpg)
Organization: from ‘black box’ towards ‘agile collaboration’
![Page 34: I/O: Intelligent Outsourcing 2016 | Hugo Messer](https://reader035.fdocuments.net/reader035/viewer/2022062412/5871a2ec1a28ab044e8b74c1/html5/thumbnails/34.jpg)
Tele 2 case
![Page 35: I/O: Intelligent Outsourcing 2016 | Hugo Messer](https://reader035.fdocuments.net/reader035/viewer/2022062412/5871a2ec1a28ab044e8b74c1/html5/thumbnails/35.jpg)
Agile
![Page 36: I/O: Intelligent Outsourcing 2016 | Hugo Messer](https://reader035.fdocuments.net/reader035/viewer/2022062412/5871a2ec1a28ab044e8b74c1/html5/thumbnails/36.jpg)
Agile: hype?
![Page 37: I/O: Intelligent Outsourcing 2016 | Hugo Messer](https://reader035.fdocuments.net/reader035/viewer/2022062412/5871a2ec1a28ab044e8b74c1/html5/thumbnails/37.jpg)
![Page 38: I/O: Intelligent Outsourcing 2016 | Hugo Messer](https://reader035.fdocuments.net/reader035/viewer/2022062412/5871a2ec1a28ab044e8b74c1/html5/thumbnails/38.jpg)
Step by step processes
Letting go of...
![Page 39: I/O: Intelligent Outsourcing 2016 | Hugo Messer](https://reader035.fdocuments.net/reader035/viewer/2022062412/5871a2ec1a28ab044e8b74c1/html5/thumbnails/39.jpg)
Letting go of...
Hierarchy
![Page 40: I/O: Intelligent Outsourcing 2016 | Hugo Messer](https://reader035.fdocuments.net/reader035/viewer/2022062412/5871a2ec1a28ab044e8b74c1/html5/thumbnails/40.jpg)
Letting go of...
Fixed roles
![Page 41: I/O: Intelligent Outsourcing 2016 | Hugo Messer](https://reader035.fdocuments.net/reader035/viewer/2022062412/5871a2ec1a28ab044e8b74c1/html5/thumbnails/41.jpg)
Let teams figure out stuff
Team = client + you
![Page 42: I/O: Intelligent Outsourcing 2016 | Hugo Messer](https://reader035.fdocuments.net/reader035/viewer/2022062412/5871a2ec1a28ab044e8b74c1/html5/thumbnails/42.jpg)
Pitfalls
![Page 43: I/O: Intelligent Outsourcing 2016 | Hugo Messer](https://reader035.fdocuments.net/reader035/viewer/2022062412/5871a2ec1a28ab044e8b74c1/html5/thumbnails/43.jpg)
Pitfall 1: The black box
![Page 44: I/O: Intelligent Outsourcing 2016 | Hugo Messer](https://reader035.fdocuments.net/reader035/viewer/2022062412/5871a2ec1a28ab044e8b74c1/html5/thumbnails/44.jpg)
Pro activityPitfall 2
![Page 45: I/O: Intelligent Outsourcing 2016 | Hugo Messer](https://reader035.fdocuments.net/reader035/viewer/2022062412/5871a2ec1a28ab044e8b74c1/html5/thumbnails/45.jpg)
Pitfall 3: time
India: Time is a circle, keeps coming back
Europe: Time is a line, it passes away
Pitfall 3: time
![Page 46: I/O: Intelligent Outsourcing 2016 | Hugo Messer](https://reader035.fdocuments.net/reader035/viewer/2022062412/5871a2ec1a28ab044e8b74c1/html5/thumbnails/46.jpg)
Pitfall 4: quality
![Page 47: I/O: Intelligent Outsourcing 2016 | Hugo Messer](https://reader035.fdocuments.net/reader035/viewer/2022062412/5871a2ec1a28ab044e8b74c1/html5/thumbnails/47.jpg)
Distributed Agile path
![Page 48: I/O: Intelligent Outsourcing 2016 | Hugo Messer](https://reader035.fdocuments.net/reader035/viewer/2022062412/5871a2ec1a28ab044e8b74c1/html5/thumbnails/48.jpg)
Strategy: re-design your business
Business model canvas
Business model canvas
![Page 49: I/O: Intelligent Outsourcing 2016 | Hugo Messer](https://reader035.fdocuments.net/reader035/viewer/2022062412/5871a2ec1a28ab044e8b74c1/html5/thumbnails/49.jpg)
Relationships: empathy map
Empathy map
![Page 50: I/O: Intelligent Outsourcing 2016 | Hugo Messer](https://reader035.fdocuments.net/reader035/viewer/2022062412/5871a2ec1a28ab044e8b74c1/html5/thumbnails/50.jpg)
The empathy plan
![Page 51: I/O: Intelligent Outsourcing 2016 | Hugo Messer](https://reader035.fdocuments.net/reader035/viewer/2022062412/5871a2ec1a28ab044e8b74c1/html5/thumbnails/51.jpg)
Agile collaboration: distributed team canvasThe Distributed team canvas
![Page 52: I/O: Intelligent Outsourcing 2016 | Hugo Messer](https://reader035.fdocuments.net/reader035/viewer/2022062412/5871a2ec1a28ab044e8b74c1/html5/thumbnails/52.jpg)
![Page 53: I/O: Intelligent Outsourcing 2016 | Hugo Messer](https://reader035.fdocuments.net/reader035/viewer/2022062412/5871a2ec1a28ab044e8b74c1/html5/thumbnails/53.jpg)
![Page 54: I/O: Intelligent Outsourcing 2016 | Hugo Messer](https://reader035.fdocuments.net/reader035/viewer/2022062412/5871a2ec1a28ab044e8b74c1/html5/thumbnails/54.jpg)