Involving Citizens in the Child Protection System.
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Transcript of Involving Citizens in the Child Protection System.
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Involving Citizens in the Child Protection System
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Working with the Citizen Review Panels
Liz Dodge,
Chisago County Health
and Human Services
Rick Backman,
Washington County
Community Services
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Why Chisago and Washington Counties?
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Administrators County Board
Staff
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• Visible
• Accessible
• Informed
• Responsive
– Anna M. Shafor
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State Role
• The State provides
administrative support
• Facilitates multi-panel
training, steering
workgroup, member
recognition, etc.
• Keeps the Panels going!
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“…is essential to responsive planning and policy making, and
making decisions that are understood and supported by the
public are crucial to implementation.”
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Four essential ingredients to community involvement:
• Communication
• Relevance
• Immediacy of Response
• Demonstration of Change
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Citizen Participation
In the child protection system:
“Agents for Change”
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“The safety and well-being of all
children will be achieved when
everyday citizens invest
themselves in community
services and child protection.”
Why Involve Citizens?
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Citizen Review Panel Activities• Mandated reporter survey• Participate in Administrative Reviews• Review requests for reconsideration of findings of
maltreatment• Study financing child safety in Minnesota and
make recommendations to county commissioners and state legislators
• Review cases to determine assessments and services provided
• Conduct focus groups to get community feedback on CPS
• Shadow workers
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Citizen Review Panel Activities cont.
• Provide formal recognition to child protection workers• Conduct public awareness campaigns (It’s Not Safe Under
8)• Participate in Child and Family Service Reviews (federal
and state) and monitor county Program Improvement Plans • Form committees that are relevant to the county CPS• Help define community standards. For example,
guidelines for intervening when young children are left unattended.
• Coordinate with local CJI, etc. • Present annual reports to county boards and DHS.
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What keeps a citizen engaged?
• It’s Voluntary – is this the best use of the volunteer’s time?
• It’s not easy to describe the work of the Panel – as one member says… “ this is not an easy volunteering gig.”
• Make a difference in their community.• Want to be more informed.• Professionals who have been a position of
reporting child maltreatment.
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Working with Citizen Review Panels
• What has been most difficult in working with the Citizen Review Panel?
• What has been most rewarding?
• What is (are) the most significant contribution(s) your panel has made?
• Would you recommend Citizen Review Panels to other counties? Why or why not?
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What has been most difficult in working with the Citizen Review
Panel?
• Making it a priority
• Keeping it Relevant
• Defining boundaries and roles
• Recruitment
• Led by the members
• Media issues
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What has been most rewarding?
• Make a Difference
• Ready access to a community perspective
• Support of the Panel has encouraged staff
• Increasing awareness of local child protection issues
• Seeing members develop leadership skills
• Annual Report to the Board
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What are some significant contributions of the panels?
• Community Education
• “Under 8” campaign
• Supervision Bookmarks
• Community Panel presentation
• Youth aging out of foster care focus groups and report
• Reconsideration of maltreatment determinations
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Would you recommend Citizen Review Panels to other counties?
Why or why not?• Yes, if organization values citizen input.
• Yes, if management staff will make this a priority.
• Yes, if there is buy in by top management, elected officials and state department.
• No, if none of the above.
• No, if not willing/able to share private information.
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Questions?Liz Dodge, Social Service Director
Chisago County Healthand Human Services
Rick Backman, Social Service Division Mgr.
Washington CountyCommunity Services