Investor Presentation February 2016

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Presentation Team

Bob Dechant CEO Joined IBEX in May 2015 CSO, Qualfon; CSO & COO, Stream Fairfield University BA

Bob has over 25 years of executive leadership experience, of which 15 years has been in the contact centre industry. Bob has served in a variety of functional leadership roles including Chief Operating Officer and Executive Vice President of Sales and Marketing at Stream Global Services, an $850 million provider which was acquired by Convergys. Most recently, Bob was the Chief Sales, Marketing and Client Services Officer at Qualfon, which is a rapidly growing global BPO provider with a particular focus on nearshore service delivery capabilities from locations in Central America and the Caribbean. Bob has extensive experience in delivering top and bottom line growth, strengthening operations in organisations and engaging with the investment community, both at public and private companies. Bob received his undergraduate education from Fairfield University.

Karl Gabel CFO Joined IBEX in 1997 VP Finance, Telespectrum Penn State BS, St Joseph’s MBA

Karl has over 16 years of experience in the contact centre industry, commencing with his first role in 1997 as a Director of Revenue at TeleSpectrum, a predecessor company to IBEX. Prior to joining TeleSpectrum, Karl spent approximately 7 years at SEI Investments where he held various accounting roles. Karl has passed the Commonwealth of Pennsylvania Certified Public Accounting Examination.

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Complete suite of customer interaction BPO solutions

BPO Services: • Inbound Customer

Care, Billing, Outbound, Retention

• Sales & Service to Sales

• Technical Support, Level 1,2,3

• Interactive Voice Response

Value Add Services: • Account

Management • Finance & Accounting • Analytics • Customer Interaction

Technology • Personality Matching

Software

Email Voice Chat IVR

Clients: • Blue Chip Client Base • Key Market Segments:

- Telco/Satellite/Content - Technology - Consumer Electronics - Financial Services - Insurance - “Silicon Valley Apps”

Key IBEX Attributes

Above market revenue growth

– $239M (FY15) from $104M (FY12)

– Good momentum gives confidence for FY16

Good trajectory on profitability improvements

– EBITDA $16.6M (FY15) from $1M (FY12)

Attractive dividend distributions to shareholders

Investing back into our employees, sites and technology

Proven track record of outperforming our competition

Opportunities to gain market share

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Strategy

Diversification

Margin Expansion

Key Investments

Repeatable & Sustainable

• Client Diversification – new clients and new lines of business • Invest into client relationships (Secure Top 5, Next 10) • New markets to drive profitability & growth (i.e. Nearshore, Senegal)

• Improvements in agent efficiency (Absenteeism & Attrition) • Higher growth in profitable markets (Nearshore, Philippines) • Challenge organisation to attain “market benchmark” numbers

• Senior leadership team • Technology for reliability and innovation • Sites & Markets – “Just in Time” model of build-outs

• Transform contracts to more recurring repeatable business • Less dependency on one-time projects or high seasonal ramps • Balanced portfolio for clients in multiple geographies

US Global HQ 10 Sites

Pakistan 8 Sites

Philippines 4 Sites

UK 1 Site

Senegal 1 Site

Jamaica 1 Site Nicaragua

1 Sites

Strategic Footprint: 10,000 seats

3900

Onshore

1000 Seats

Nearshore 3600 Seats

Offshore

1500

International

Note: At IPO time footprint was 3000 Onshore, 1500 Offshore, 1000 International

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Operations Centre Reception Room

IBEX Nicaragua – 460 Seats

Bistro – Cyber Cafe Board Room

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IBEX Paranaque – 800 Seats & Command Centre

Industry Landscape: $65bn +

Large Cap Providers:

Teleperformance

Convergys

Xerox

Atento

Teletech

Sykes

Sitel

EGS

Alorica

• Top 10 providers are less than 25% of industry

• Leader is <4% of total market

• Low single digit growth

– Teleperformance – 2% Growth (US market)

– Convergys – 1% Growth

– Sykes – 1% Growth

– Teletech – 1% Growth

• SG&A 22-28%

IBEX Global:

• Double digit growth

• Similar clients

• Outperforming its larger peers

• SG&A 12-13%

• Opportunity to rapidly grow market share and become top alternative

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Highlights of the period

• Key client wins in Financial Services and Consumer Electronics sectors

• Successful launches in the Nearshore market – Nicaragua for bi-lingual – Jamaica for high volume English

• Expansion into new geographies with 2 of our top 4 clients plus one high growth

client into Jamaica

• 92% Employee Satisfaction – key to driving performance

• Rev: $124.4M (7.4% Sequential Growth); EBITDA: $7.8M (99% Sequential Increase) • Improved Gross Margins in Philippines to 31% from 18% in 2H FY15 • Strong management team built to drive business to next level • Positioned for strong second half of FY16

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1H FY16 Summary of Financial Results

• Modest revenue growth H1 2016 vs. H1 2015

• However, H1 2015 included $5.2m revenue and margin from profitable one-off

project work with one client

• H1 2016 vs. H2 2015 – Solid momentum with revenue growth and margin

improvements gives confidence for FY 2016

• Net Debt decreased to $22.3 million from $26.1 million (H1 2015)

• Interim Dividend of 5.1 cents, targeting annual dividend in line with market

consensus for the full year

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Results: P&L Highlights

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Results: P&L Highlights

• Strong momentum into H2 2016 reinforces Board’s confidence in affirming FY 16 expectations

H1 2016 H2 2015 H2 to H1 LFL

$m % $m % %

Revenue 124.4 115.8 7.4%

Adjusted Gross Profit 23.9 19.2% 17.7 15.3% 35.4%

SG&A 16.2 13.0% 13.8 11.9% 17.3%

Adjusted EBITDA 7.8 6.3% 3.9 3.4% 99.3%

Other income/(expenses)

Depreciation and amortisation (4.6) (4.5)

Share based payment (0.1) (0.3)

Finance costs (0.8) (0.7)

Other income 0.6 0.7

Profit/(loss) before income tax 2.9 2.3% (0.8) -0.7%

Income tax (0.5) (0.1)

Net income/(loss) 2.4 1.9% (0.9) -0.8% 354.6%

1 Reclassification has been made to conform with the presentation of an exceptional item and other income in the audited

financial statements for the fiscal year 2015.

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Results: Balance Sheet Highlights

$m H1 2016 H1 2015 FY 2015

Property and equipment 15.4 13.7 16.6

Other non-current assets 18.1 20.6 19.6

Non-current assets 33.5 34.3 36.2

Trade and other receivables 42.5 50.6 32.3

Deferred expenses 3.3 3.3 3.3

Due from affiliates 1.8 3.3 4.2

Cash and cash equivalents 4.8 3.7 3.0

Current assets 52.3 61.0 42.8

Obligation under finance lease - non-current 5.5 6.2 7.2

Long-term financing 3.0 4.1 4.3

Other non-current liabilities 1.6 2.8 2.5

Non-current liabilities 10.1 13.1 13.9

Line of credit 12.0 14.0 3.3

Obligation under finance lease - current 3.1 3.1 3.7

Current portion of financing 3.5 2.4 3.2

Trade and other payables 26.6 29.7 25.3

Deferred revenue - current 5.1 3.5 4.1

Due to affliliates - current 0.1 0.2 0.0

Current liabilities 50.3 53.0 39.6

Net assets 25.4 29.2 25.5

Net debt (22.3) (26.1) (18.6)

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2H 2016 Outlook & Summary

Robust Growth

Margin Expansion

Operational Execution

Structurally Sound

• Large scale ramps underway in Philippines, Jamaica, Nicaragua and US with new clients and new lines of business

• Leveraging our #1 ranking for our largest client • Strong pipeline

• Continued Gross Margin expansion in Philippines (31% from 18% in H1) • Nearshore becoming fully ramped in 2H FY16 – Healthy Gross Margins • US improvements

• Ahead of plan on aggressive hiring in Philippines • Cost Per Workstation down 20% • Employee health leads to improved agent retention

• Repeatable business model • Double digit growth – Trajectory toward double digit EBITDA • Positioned for 2017 and beyond

Thank You.

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Non-Executive Board of Directors

Zia Chishti Non-executive Chairman Chairman & CEO The Resource Group Columbia AB; Stanford MBA Zia represents The Resource Group’s 75% interest in IBEX. Zia has served as the Chairman & CEO of Align Technology (NASDAQ: ALGN) which he led from inception to a $500+ million public valuation. Prior to Align, Zia worked in executive positions at Morgan Stanley and McKinsey. Zia serves on multiple corporate and non profit boards, including as Chairman of the Board of Digital Globe Services, an AIM listed company.

Gerard Kleisterlee Non-executive Director Chairman, Vodafone Group Plc Eindhoven University of Tech; Wharton MBA Gerard was for 10 years the President, CEO and Chairman of the Board of Management of Royal Philips Electronics N.V., a company with which he spent more than thirty years. Gerard is a member of the supervisory board of Daimler AG and a non- executive director and member of the audit committee of Royal Dutch Shell. He also was an independent director of Dell Inc. from 2011 until its delisting in November 2013.

Mohammed Khaishgi Non-executive Director COO, The Resource Group EME College BS; Oxford MA; Harvard MBA Rhodes Scholar Mohammed has over 20 years of experience in technology, media, and telecommunications business and in BPO operations and is responsible for the day to day oversight and operations of TRG’s entire portfolio of BPO and BPO-related businesses. Earlier Mohammed was responsible for global CRM operations for Align Technology where he oversaw a distributed set of onshore and offshore facilities. Prior to joining Align, Mohammed was responsible for the International Finance Corporation’s investments in the Asian TMT sector.

Joel Wyler Non-executive Director Chairman, Granaria Holdings B.V. University of McGill; University of Rotterdam Joel is Chairman of Granaria Holdings B.V, a holding company for investments in companies in Europe, the USA, South America and Asia. He is Chairman of the European Advisory Board of SATMAP Inc., a contact centre technology company, and a director of ACPI Investments Limited. In 2000, Mr Wyler was appointed Officer of the Order of Orange Nassau and in 2009 Chevalier de la Legion d'Honneur .

John Leone Non-executive Director MD Pinebridge Investments SUNY Binghamton BA; GWU JD As a Managing Director at Pinebridge, John works on sourcing, negotiating, and executing private equity transactions in Europe, Latin America, the Middle East, and Africa. Prior to taking this role, John was General Counsel of Pinebridge Investments Emerging Markets Private Equity operations. Earlier in his career, John was an attorney at Kirkland & Ellis where he focused on advising private equity clients. John serves on several private and public company boards.

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Disclaimer

These presentation slides (the "Slides") do not comprise an admission document, listing particulars or a prospectus relating to IBEX Global Solutions Limited (to be re-registered as IBEX Global Solutions PLC) ("the Company") or any subsidiary of the Company, do not constitute an offer or invitation to purchase or subscribe for any securities of the Company and should not be relied on in connection with a decision to purchase or subscribe for any such securities. The Slides and the accompanying verbal presentation do not constitute a recommendation regarding any decision to sell or purchase securities in the Company.

The Slides and the accompanying verbal presentation are confidential and the Slides are being supplied to you solely for your information and may not be reproduced or distributed to any other person or published, in whole or in part, for any purpose. No reliance may be placed for any purpose whatsoever on the information contained in the Slides and the accompanying verbal presentation or the completeness or accuracy of such information. No representation or warranty, express or implied, is given by or on behalf of the Company or their respective shareholders, directors, officers or employees or any other person as to the accuracy or completeness of the information or opinions contained in the Slides and the accompanying verbal presentation, and no liability is accepted for any such information or opinions (including in the case of negligence, but excluding any liability for fraud).

The Slides may contain forward-looking statements, which relate, inter alia, to the Company's proposed strategy, plans and objectives. Such forward-looking statements involve known and unknown risks, uncertainties and other important factors beyond the control of the Company that could cause the actual performance or achievements of the Company to be materially different from such forward-looking statements. Accordingly, you should not rely on any forward-looking statements and the Company accepts no obligation to disseminate any updates or revisions to such forward-looking statements.

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The Securities have not been, and will not be, registered under the United States Securities Act of 1933, as amended (the "US Securities Act") or with any securities regulatory authority of any state or other jurisdiction of the United States and may not be offered or sold within the United States or to, or for the account or benefit of, any US Person as that term is defined in Regulation S under the US Securities Act. The Company has not been registered and will not register under the United States Investment Company Act of 1940, as amended.

The Slides and their contents are confidential and should not be copied, distributed, published or reproduced (in whole or in part) or disclosed by recipients to any other person.

Liberum Capital Limited ("Liberum") and Cenkos Securities PLC ("Cenkos"), both authorised and regulated by the Financial Conduct Authority, are advising the Company in their capacity as nominated adviser and joint-broker and joint-broker respectively, and no one else in relation to the proposed placing and admission and will not be responsible to anyone other than the Company for providing the protections afforded to customers of Liberum and/or Cenkos. Any other person should seek their own independent legal, investment and tax advice as they see fit. Liberum’s responsibilities as the Company’s nominated adviser under the AIM Rules for Companies and the AIM Rules for Nominated Advisers will be owed solely to London Stock Exchange PLC and not to the Company, to any of its directors or any other person in respect of a decision to subscribe for or acquire shares or other securities in the Company. Neither Liberum nor Cenkos have authorised the contents of, or any part of, the Slides and no representation or warranty, express or implied, is made by either of them as to any of its contents or any associated written or oral statement.

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