Investigating the potential of mobile phones for e governance in indonesia
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Transcript of Investigating the potential of mobile phones for e governance in indonesia
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Investigating the potential of mobile phones for e-governance in Indonesia
CPRafrica 2012 / CPRSouth 7
Sri Ranjini Mei Hua
Ezmieralda Melissa
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Overview
• Background
• Research method
• Findings and discussion
• Conclusion
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Significance of e/m-governance
application of ICTs to government functions and processes so as to bring about ‘simple, moral, accountable, responsive and transparent’ (SMART) governance (Budhiraja, 2003; Heeks, 2001; Harris, 2004)
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Conditions for good governance
e-governance
Access
Leadership
Human capital
Regulatory environment
Organisational culture
Good governance
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Lowest internet penetration in SEA
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Highest mobile internet use
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Facebook growth
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Research method
Alexa: online analytics software
Web metrics:
i. top pages visited
ii. sources of upstream sites
iii. audience profile
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Ranking of internet traffic toward government sites
1. Ministry of Energy and Mineral Resources
2. Ministry of Agriculture
3. Ministry of Education and Culture
4. Ministry of Communications and Information Technology
5. Bank Indonesia
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Ministry of Energy and Mineral Resources
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Ministry of Energy and Mineral Resources
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Ministry of Agriculture
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Ministry of Agriculture
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Ministry of Education and Culture
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Ministry of Education and Culture
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Limitations / Future research
• Cross-country comparison
• Limited sample size
• Theoretical framework
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Conclusion / Policy Implications
• Optimise social media channels in communicating public information
• Education: Introduce ICTs into school curriculum
• Community development of mobile apps