Investigating the potential of mobile phones for e governance in indonesia

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Investigating the potential of mobile phones for e-governance in Indonesia CPRafrica 2012 / CPRSouth 7 Sri Ranjini Mei Hua Ezmieralda Melissa

Transcript of Investigating the potential of mobile phones for e governance in indonesia

Page 1: Investigating the potential of mobile phones for e governance in indonesia

Investigating the potential of mobile phones for e-governance in Indonesia

CPRafrica 2012 / CPRSouth 7

Sri Ranjini Mei Hua

Ezmieralda Melissa

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Overview

• Background

• Research method

• Findings and discussion

• Conclusion

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Significance of e/m-governance

application of ICTs to government functions and processes so as to bring about ‘simple, moral, accountable, responsive and transparent’ (SMART) governance (Budhiraja, 2003; Heeks, 2001; Harris, 2004)

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Conditions for good governance

e-governance

Access

Leadership

Human capital

Regulatory environment

Organisational culture

Good governance

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Lowest internet penetration in SEA

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Highest mobile internet use

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Facebook growth

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Research method

Alexa: online analytics software

Web metrics:

i. top pages visited

ii. sources of upstream sites

iii. audience profile

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Ranking of internet traffic toward government sites

1. Ministry of Energy and Mineral Resources

2. Ministry of Agriculture

3. Ministry of Education and Culture

4. Ministry of Communications and Information Technology

5. Bank Indonesia

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Ministry of Energy and Mineral Resources

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Ministry of Energy and Mineral Resources

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Ministry of Agriculture

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Ministry of Agriculture

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Ministry of Education and Culture

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Ministry of Education and Culture

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Limitations / Future research

• Cross-country comparison

• Limited sample size

• Theoretical framework

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Conclusion / Policy Implications

• Optimise social media channels in communicating public information

• Education: Introduce ICTs into school curriculum

• Community development of mobile apps