Projektmanagement auf der Grundlage von PRINCE2 - PRINCE2 ...
Introduction to PRINCE2 Dimitrovski Dejan M.B.A. Webster University Vienna Fall 2, 2011 1.
-
Upload
benny-tenison -
Category
Documents
-
view
225 -
download
0
Transcript of Introduction to PRINCE2 Dimitrovski Dejan M.B.A. Webster University Vienna Fall 2, 2011 1.
![Page 1: Introduction to PRINCE2 Dimitrovski Dejan M.B.A. Webster University Vienna Fall 2, 2011 1.](https://reader036.fdocuments.net/reader036/viewer/2022062417/55179edf5503463e368b5a56/html5/thumbnails/1.jpg)
1
Introduction to PRINCE2
Dimitrovski Dejan M.B.A.
Webster University Vienna
Fall 2, 2011
![Page 2: Introduction to PRINCE2 Dimitrovski Dejan M.B.A. Webster University Vienna Fall 2, 2011 1.](https://reader036.fdocuments.net/reader036/viewer/2022062417/55179edf5503463e368b5a56/html5/thumbnails/2.jpg)
2
What is PRINCE2 PRojects IN Controlled Environments Project management methodology Can be used to manage all
kinds of projects, but mainly used with IT related projects
![Page 3: Introduction to PRINCE2 Dimitrovski Dejan M.B.A. Webster University Vienna Fall 2, 2011 1.](https://reader036.fdocuments.net/reader036/viewer/2022062417/55179edf5503463e368b5a56/html5/thumbnails/3.jpg)
3
Why Project Management Methodology Imagine you are a Personal Assistant of a VIP You are assigned a very simple “project” to
take care of
“I have too much stress at work!!!I want to go away for a while very soon, so
please organize some trip for me. The price is not a problem but it has to be a
good value deal”
![Page 4: Introduction to PRINCE2 Dimitrovski Dejan M.B.A. Webster University Vienna Fall 2, 2011 1.](https://reader036.fdocuments.net/reader036/viewer/2022062417/55179edf5503463e368b5a56/html5/thumbnails/4.jpg)
4
A Failed Project Canadian Firearms Registry
System to register all gun owners in Canada Initial Cost Estimate (1995) - $119 million
$117 million from licensing fees $2 million taxpayers money
Cost over projects life time 2001 - $527 million 2002 - $629 million 2005 - around $2 billion (registration fees $140 million)
Initiative to abolish the Registry Discussion as early as 2006 2011 – A bill proposed that abolishes the Registry and
all records kept to date
![Page 5: Introduction to PRINCE2 Dimitrovski Dejan M.B.A. Webster University Vienna Fall 2, 2011 1.](https://reader036.fdocuments.net/reader036/viewer/2022062417/55179edf5503463e368b5a56/html5/thumbnails/5.jpg)
5
A Failed Project
![Page 6: Introduction to PRINCE2 Dimitrovski Dejan M.B.A. Webster University Vienna Fall 2, 2011 1.](https://reader036.fdocuments.net/reader036/viewer/2022062417/55179edf5503463e368b5a56/html5/thumbnails/6.jpg)
6
WHY Project Management Methodology Projects fail! Every project starts off with success in mind,
however many of them fail to deliver The bigger the scope of the
project, the more challenging it becomes to complete it successfully
Big projects = Big €€€
![Page 7: Introduction to PRINCE2 Dimitrovski Dejan M.B.A. Webster University Vienna Fall 2, 2011 1.](https://reader036.fdocuments.net/reader036/viewer/2022062417/55179edf5503463e368b5a56/html5/thumbnails/7.jpg)
7
Why do projects fail? Non existence of a valid Business Case for a
project Required project outcomes poorly defined Lack of communication among key
stakeholders and interested parties Poor estimation of duration and costs Inadequate resource planning and allocation Lack of quality control And the list goes on and on…
![Page 8: Introduction to PRINCE2 Dimitrovski Dejan M.B.A. Webster University Vienna Fall 2, 2011 1.](https://reader036.fdocuments.net/reader036/viewer/2022062417/55179edf5503463e368b5a56/html5/thumbnails/8.jpg)
8
Why projects wouldn’t fail with PRINCE2 PRINCE2 itself does not guarantee successful
projects but provides project managers with established and proven best practices for successful projects
PRINCE2 is about having control over the project life cycle, regardless of the final project outcome (positive or negative)
PRINCE2 has a proactive approach to project management that makes project managers able to accommodate sudden unexpected events
![Page 9: Introduction to PRINCE2 Dimitrovski Dejan M.B.A. Webster University Vienna Fall 2, 2011 1.](https://reader036.fdocuments.net/reader036/viewer/2022062417/55179edf5503463e368b5a56/html5/thumbnails/9.jpg)
9
History of PRINCE2 PRINCE established in 1989, CCTA* Developed from an existing project
management method PROMPTII Major revision PRINCE2 released in 1996 PRINCE2 revisions in 2005 and 2009 Nowadays it is the de facto standard used by
the UK Government and in many multi national corporations
*Central Computer and Telecommunications Agency (UK government organization)
![Page 10: Introduction to PRINCE2 Dimitrovski Dejan M.B.A. Webster University Vienna Fall 2, 2011 1.](https://reader036.fdocuments.net/reader036/viewer/2022062417/55179edf5503463e368b5a56/html5/thumbnails/10.jpg)
10
PRINCE2 Principles Continued business justification Learn from experience Defined roles and responsibilities Manage by stages Manage by exception Focus on products Tailored to suit the project environment
![Page 11: Introduction to PRINCE2 Dimitrovski Dejan M.B.A. Webster University Vienna Fall 2, 2011 1.](https://reader036.fdocuments.net/reader036/viewer/2022062417/55179edf5503463e368b5a56/html5/thumbnails/11.jpg)
11
Benefits of using PRINCE2 Benefits for the project Benefits for the project manager Benefits for other stakeholders Benefits for senior management
![Page 12: Introduction to PRINCE2 Dimitrovski Dejan M.B.A. Webster University Vienna Fall 2, 2011 1.](https://reader036.fdocuments.net/reader036/viewer/2022062417/55179edf5503463e368b5a56/html5/thumbnails/12.jpg)
12
Benefits of using PRINCE2
Benefits for the project Controlled and organized start, middle and end Good communication channels of all stakeholders Regular reviews of progress against the project plan
and the Business Case Benefits for the project manager Benefits for other stakeholders Benefits for senior management
![Page 13: Introduction to PRINCE2 Dimitrovski Dejan M.B.A. Webster University Vienna Fall 2, 2011 1.](https://reader036.fdocuments.net/reader036/viewer/2022062417/55179edf5503463e368b5a56/html5/thumbnails/13.jpg)
13
Benefits of using PRINCE2 Benefits for the project Benefits for the project manager
Established terms of reference Defined structure for delegation, authority and
communication Ensure resource commitment from key
stakeholders Keep meetings with management and
stakeholders to a minimum Benefits for other stakeholders Benefits for senior management
![Page 14: Introduction to PRINCE2 Dimitrovski Dejan M.B.A. Webster University Vienna Fall 2, 2011 1.](https://reader036.fdocuments.net/reader036/viewer/2022062417/55179edf5503463e368b5a56/html5/thumbnails/14.jpg)
14
Benefits of using PRINCE2 Benefits for the project Benefits for the project manager Benefits for other stakeholders
Participate in all the decision making of a project Have up-to-date project progress report Ensure their requirements are satisfied
Benefits for senior management
![Page 15: Introduction to PRINCE2 Dimitrovski Dejan M.B.A. Webster University Vienna Fall 2, 2011 1.](https://reader036.fdocuments.net/reader036/viewer/2022062417/55179edf5503463e368b5a56/html5/thumbnails/15.jpg)
15
Benefits of using PRINCE2 Benefits for the project Benefits for the project manager Benefits for other stakeholders Benefits for senior management
Management by exception Involvement only if a project deviates from it’s
plan
![Page 16: Introduction to PRINCE2 Dimitrovski Dejan M.B.A. Webster University Vienna Fall 2, 2011 1.](https://reader036.fdocuments.net/reader036/viewer/2022062417/55179edf5503463e368b5a56/html5/thumbnails/16.jpg)
16
PRINCE2 Terminology BUSINESS CASE Information (document) that justifies the
setting up, continuation or termination of the project
“Why should we sponsor this project?” It is updated at pre-defined key stages
throughout the project
![Page 17: Introduction to PRINCE2 Dimitrovski Dejan M.B.A. Webster University Vienna Fall 2, 2011 1.](https://reader036.fdocuments.net/reader036/viewer/2022062417/55179edf5503463e368b5a56/html5/thumbnails/17.jpg)
17
PRINCE2 Terminology PRODUCT Everything that the project has to create or
change, however physical or otherwise it may be
It can vary from physical items such as building, machinery, etc, to intangible things such as culture change, public perception, etc.
![Page 18: Introduction to PRINCE2 Dimitrovski Dejan M.B.A. Webster University Vienna Fall 2, 2011 1.](https://reader036.fdocuments.net/reader036/viewer/2022062417/55179edf5503463e368b5a56/html5/thumbnails/18.jpg)
18
PRINCE2 Terminology CUSTOMER A person or group that has commissioned the
work and will be benefiting from the end results
![Page 19: Introduction to PRINCE2 Dimitrovski Dejan M.B.A. Webster University Vienna Fall 2, 2011 1.](https://reader036.fdocuments.net/reader036/viewer/2022062417/55179edf5503463e368b5a56/html5/thumbnails/19.jpg)
19
PRINCE2 Terminology SUPPLIER A person or group that is providing specialist
resources and skills to the project or is providing goods and services to create the project outcome required by the customer and/or users
![Page 20: Introduction to PRINCE2 Dimitrovski Dejan M.B.A. Webster University Vienna Fall 2, 2011 1.](https://reader036.fdocuments.net/reader036/viewer/2022062417/55179edf5503463e368b5a56/html5/thumbnails/20.jpg)
20
PRINCE2 Terminology USER Person or group who will use or operate the
final product In some situations, the customer and user
may be the same group of people
![Page 21: Introduction to PRINCE2 Dimitrovski Dejan M.B.A. Webster University Vienna Fall 2, 2011 1.](https://reader036.fdocuments.net/reader036/viewer/2022062417/55179edf5503463e368b5a56/html5/thumbnails/21.jpg)
21
PRINCE2 Terminology PROJECT MANAGER Person or group who will be responsible for
project planning, organizing and controlling The Project Manager selects people to do work
on the project and makes sure that the work is done properly and on time
![Page 22: Introduction to PRINCE2 Dimitrovski Dejan M.B.A. Webster University Vienna Fall 2, 2011 1.](https://reader036.fdocuments.net/reader036/viewer/2022062417/55179edf5503463e368b5a56/html5/thumbnails/22.jpg)
22
PRINCE2 Terminology PROJECT SUPPORT Person or group who are responsible for administrative
services, advise and guidance for Project related tasks On smaller projects this is typically the Project
Manager, but if the project is more complex it could be a separate person (PM Assistant)
CENTRE OF EXCELLENCE Person or group who can provide
Expertise on project management techniques Advise on project areas like Quality, Planning, Risk mngt,
etc. A central filing system for a project
![Page 23: Introduction to PRINCE2 Dimitrovski Dejan M.B.A. Webster University Vienna Fall 2, 2011 1.](https://reader036.fdocuments.net/reader036/viewer/2022062417/55179edf5503463e368b5a56/html5/thumbnails/23.jpg)
23
PRINCE2 Terminology PROJECT BOARD A group consisting of the Customer, a Senior
User and a Senior Supplier The Project Manager needs to report regularly
to the Project Board to keep them informed of progress and/or foreseeable problems
The Project Board needs to provide the Project Manager with the necessary project decisions
![Page 24: Introduction to PRINCE2 Dimitrovski Dejan M.B.A. Webster University Vienna Fall 2, 2011 1.](https://reader036.fdocuments.net/reader036/viewer/2022062417/55179edf5503463e368b5a56/html5/thumbnails/24.jpg)
24
PRINCE2 Terminology PROJECT A management environment that is created
for the purpose of delivering one or more business products according to a specified Business Case
![Page 25: Introduction to PRINCE2 Dimitrovski Dejan M.B.A. Webster University Vienna Fall 2, 2011 1.](https://reader036.fdocuments.net/reader036/viewer/2022062417/55179edf5503463e368b5a56/html5/thumbnails/25.jpg)
25
PRINCE2 Terminology PROJECT A management environment that is
created for the purpose of delivering one or more business products according to a specified Business Case
![Page 26: Introduction to PRINCE2 Dimitrovski Dejan M.B.A. Webster University Vienna Fall 2, 2011 1.](https://reader036.fdocuments.net/reader036/viewer/2022062417/55179edf5503463e368b5a56/html5/thumbnails/26.jpg)
26
PRINCE2 Terminology PROJECT A management environment that is created
for the purpose of delivering one or more business products according to a specified Business Case
![Page 27: Introduction to PRINCE2 Dimitrovski Dejan M.B.A. Webster University Vienna Fall 2, 2011 1.](https://reader036.fdocuments.net/reader036/viewer/2022062417/55179edf5503463e368b5a56/html5/thumbnails/27.jpg)
27
Project Characteristics A finite and defined life cycle Defined and measurable business products A corresponding set of activities to achieve
the business product A defined amount of resources An organization structure with defined
responsibilities to manage the project
![Page 28: Introduction to PRINCE2 Dimitrovski Dejan M.B.A. Webster University Vienna Fall 2, 2011 1.](https://reader036.fdocuments.net/reader036/viewer/2022062417/55179edf5503463e368b5a56/html5/thumbnails/28.jpg)
28
Product vs Project Life Cycle
IdeaStudyTrigger
SpecifyDesign
DevelopTest
Change Over
Asses valueUse
Scrap
Product life span
Project LifeCycle
![Page 29: Introduction to PRINCE2 Dimitrovski Dejan M.B.A. Webster University Vienna Fall 2, 2011 1.](https://reader036.fdocuments.net/reader036/viewer/2022062417/55179edf5503463e368b5a56/html5/thumbnails/29.jpg)
29
Product Benefits Projects are focused on delivering Products to
meet the specified Business Case The Product benefits can take different forms
Financial (increased profit, reduced costs) Strategic (move the organization towards it’s
goals) Legislative (fulfill a requirement laid down by a
head office or government)
![Page 30: Introduction to PRINCE2 Dimitrovski Dejan M.B.A. Webster University Vienna Fall 2, 2011 1.](https://reader036.fdocuments.net/reader036/viewer/2022062417/55179edf5503463e368b5a56/html5/thumbnails/30.jpg)
30
Feasibility study Recommended approach with PRINCE2 is to
carry out a feasibility study in a separate and distinct project
ProblemDefinition Investigation Development
of Options
Submission of Recommendatio
ns
![Page 31: Introduction to PRINCE2 Dimitrovski Dejan M.B.A. Webster University Vienna Fall 2, 2011 1.](https://reader036.fdocuments.net/reader036/viewer/2022062417/55179edf5503463e368b5a56/html5/thumbnails/31.jpg)
31
Process Based Approach PRINCE2 uses a process based approach to
project management Each process defines the management
activities to be carried out during the project PRINCE2 is based on certain principles and
themes (components) that are incorporated into the seven processes
![Page 32: Introduction to PRINCE2 Dimitrovski Dejan M.B.A. Webster University Vienna Fall 2, 2011 1.](https://reader036.fdocuments.net/reader036/viewer/2022062417/55179edf5503463e368b5a56/html5/thumbnails/32.jpg)
32
PRINCE2 Themes (Components)
Project
Business Case
Organization
Quality
PlansRisk
Changes
Progress
![Page 33: Introduction to PRINCE2 Dimitrovski Dejan M.B.A. Webster University Vienna Fall 2, 2011 1.](https://reader036.fdocuments.net/reader036/viewer/2022062417/55179edf5503463e368b5a56/html5/thumbnails/33.jpg)
33
PRINCE2 Principles Continued business justification Learn from experience Defined roles and responsibilities Manage by stages Manage by exception Focus on products Tailored to suit the project environment
![Page 34: Introduction to PRINCE2 Dimitrovski Dejan M.B.A. Webster University Vienna Fall 2, 2011 1.](https://reader036.fdocuments.net/reader036/viewer/2022062417/55179edf5503463e368b5a56/html5/thumbnails/34.jpg)
34
PRINCE2 Processes1. Starting up a Project2. Directing a Project3. Initiating a Project4. Controlling a Stage5. Managing Stage Boundaries6. Managing Product Delivery7. Closing a Project8. Planning*
*Planning as a separate stage is taken out from the Prince2 2009 Revision
![Page 35: Introduction to PRINCE2 Dimitrovski Dejan M.B.A. Webster University Vienna Fall 2, 2011 1.](https://reader036.fdocuments.net/reader036/viewer/2022062417/55179edf5503463e368b5a56/html5/thumbnails/35.jpg)
35
PRINCE2 Processes
![Page 36: Introduction to PRINCE2 Dimitrovski Dejan M.B.A. Webster University Vienna Fall 2, 2011 1.](https://reader036.fdocuments.net/reader036/viewer/2022062417/55179edf5503463e368b5a56/html5/thumbnails/36.jpg)
36
1. Starting Up a Project Pre-project process Ensure that the prerequisites for initiating a
project are in place The project management team is designed Establishing of
Business Case Project Approach (in general terms how a solution
will be provided)
![Page 37: Introduction to PRINCE2 Dimitrovski Dejan M.B.A. Webster University Vienna Fall 2, 2011 1.](https://reader036.fdocuments.net/reader036/viewer/2022062417/55179edf5503463e368b5a56/html5/thumbnails/37.jpg)
37
2. Directing a Project This process runs from the ‘Starting up a
Project’ until the ‘Project Closure’ This process is aimed at the Project Board
(senior management) The project board is responsible for
Authorizing the initiation of a project Approving the Project Initiation Document Stage Plan Monitor progress, react to major project threats Project closure
![Page 38: Introduction to PRINCE2 Dimitrovski Dejan M.B.A. Webster University Vienna Fall 2, 2011 1.](https://reader036.fdocuments.net/reader036/viewer/2022062417/55179edf5503463e368b5a56/html5/thumbnails/38.jpg)
38
3. Initiating a Project At this stage it is defined how the required
Product quality will be achieved Plan and cost of the project is established Revise the Business Case (if necessary) Encourage the Project Board to take
ownership and commit resources for the Project
Key product of this process is a Project Initiation Document Includes a Project/Stage plan
![Page 39: Introduction to PRINCE2 Dimitrovski Dejan M.B.A. Webster University Vienna Fall 2, 2011 1.](https://reader036.fdocuments.net/reader036/viewer/2022062417/55179edf5503463e368b5a56/html5/thumbnails/39.jpg)
39
4. Controlling a Stage
This process is about monitoring and controlling each Stage of the project
In each Stage there is a cycle of Authorizing work to be done Gathering progress information about the work Watching for changes Reviewing Reporting Taking corrective action
The Stage Plan is updated throughout this cycle according to needs and/or unexpected events
![Page 40: Introduction to PRINCE2 Dimitrovski Dejan M.B.A. Webster University Vienna Fall 2, 2011 1.](https://reader036.fdocuments.net/reader036/viewer/2022062417/55179edf5503463e368b5a56/html5/thumbnails/40.jpg)
40
5. Managing Stage Boundaries This process produces information that will be
used by the Project Board to decide whether to continue with the project or not
The objective is to assure the Project Board that all the tasks in the current Stage Plan have been completed as defined
Outcomes of this process include End Stage Report The next Stage Plan If needed, revised Project Plan If needed, updated Business Case
![Page 41: Introduction to PRINCE2 Dimitrovski Dejan M.B.A. Webster University Vienna Fall 2, 2011 1.](https://reader036.fdocuments.net/reader036/viewer/2022062417/55179edf5503463e368b5a56/html5/thumbnails/41.jpg)
41
6. Managing Product Delivery This process is to ensure that planned
products are created and delivered in each Stage of the project
Outcomes of this process are Team Plans Quality Log updates Project Issues Checkpoint Reports
![Page 42: Introduction to PRINCE2 Dimitrovski Dejan M.B.A. Webster University Vienna Fall 2, 2011 1.](https://reader036.fdocuments.net/reader036/viewer/2022062417/55179edf5503463e368b5a56/html5/thumbnails/42.jpg)
42
7. Closing a Project The purpose of this process is to execute a
controlled close to the project Objectives of this process are
Assess the extent to which the objectives in the Project Initiation Document have been met
Assess to what extent the expected Products have been handed over and accepted by the Customer
Confirm maintenance and operation arrangements are in place
![Page 43: Introduction to PRINCE2 Dimitrovski Dejan M.B.A. Webster University Vienna Fall 2, 2011 1.](https://reader036.fdocuments.net/reader036/viewer/2022062417/55179edf5503463e368b5a56/html5/thumbnails/43.jpg)
43
Process and Component links
![Page 44: Introduction to PRINCE2 Dimitrovski Dejan M.B.A. Webster University Vienna Fall 2, 2011 1.](https://reader036.fdocuments.net/reader036/viewer/2022062417/55179edf5503463e368b5a56/html5/thumbnails/44.jpg)
44
Questions