Introduction to MVNO
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Transcript of Introduction to MVNO
Introduction to MVNO
Private & Confidential property of Shilpin Pvt. Ltd.
www.shilpin.in
MVNO
Index
o Concept
o Definition
o Formation of MVNO
o MVNO and other Players in Market
o Types of MVNO
o Generic Model of MVNO
o Opportunities and Risks
o Case study : - ESPN mobile
- Virgin mobile India
Concept
• Mobile Virtual Network Operators: Introducing the business concept of
"One doesn’t need to own a cow to milk a cow”
An MVNO does not own spectrum, it
leases it from a network operator with
whom it has a relationship
What is an MVNO?
An MVNO supplies the SIM card and
has full control over its subscribers and
handles its own billing
An MVNO buys network capacity, usually
as close to the base level as possible, and
invests in a service infrastructure of its own
The MVNO thereby establishes a more
independent position and is able to
compete directly with other mobile
network operators in the market by
offering advanced services
Definition
US Federal Communications Commission Resellers offering service to consumers by purchasing airtime at wholesale rates from facilities-based
providers and reselling it at retail prices
European Commission
A mobile operator, which does not have a license to use radio spectrum, but has access to the radio infrastructure of one or more mobile operators and is able to offer services to customers using that infrastructure and its own network
Industry Analysts
An arrangement where a network operator acts as a wholesaler of airtime to another firm, which then markets itself to users just like an independent operator with its own network infrastructure
Study Definition: Companies that buy network capacity from at least one mobile network operator in order to offer their own branded mobile subscriptions and value-added services
Formation of MVNO
An MNO does not have the content and applications to succeed in a wide variety
of services.
Formation of MVNO contd…
MVNO and Other Players in Market
Y N
Service
Available
Service Not
Available
Service Provider
N
Y
Y
Y
N
N
Y
Service
License and Infrastructure
Customer Base
Customer Services
Customer Billing
Roaming Agreement
Routing Mechanism
Instrument/ Sim
MVNO
N
Y
Y
Y
Y
Y
Y
MNO
Y
Y
Y
Y
Y
Y
Y
Different Players:
– MNO
– MVNO
– Service Provider
– Reseller
Reseller
N
Y
N
N
N
N
N
Types of MVNO:
Various MVNOs network and operational components:
Access Network
Core Network
Service Platform
Pricing and Billing
Customer Care
Marketing Sales
Base stations and transceiver
equipment that provides access to
spectrum
All network elements apart from the
access network, including switching
and transmission, home location
registers (HLRs), intelligent network
platform, etc.
All activities and equipment aimed at
the design and provision of services.
All activities and equipment that are
required to design and implement the
pricing policy and billing options.
Activities relating to after-sale
customer care
Marketing, sales and customer
acquisition activities
Fu
ll M
VN
O
En
ha
nc
ed
MV
NO
Ba
sic
MV
NO
UK
AUS
Generic Model of MVNO
Opportunities
Participating in mobile boom
Differentiate and expand own services
Covering a niche which MNOs do not serve
Developing a sustained customer relationship
Distribution of own content
Cross selling to existing customer base
Leveraging own distribution network
Leveraging existing strong brand
Risks
MVNO introduces additional competition into the market.
Network quality level cannot be controlled
High customer acquisition cost if no brand and distribution available
Network operators will prioritize their own subscribers above those of an
MVNO if bandwidth is a limiting factor, this could lead to non-renewal of
an MVNO agreement in order to recoup the network capacity
ESPN Mobile
• Launched in February 2006,
• Parent company: Walt Disney Corporation
• MNO: Sprint
• Offer: Sports information services
• Brand value: high
• Telecom experience: none
• closed in September 2006
• Reasons for closure: insufficient subscriber growth
• Main contributors to failure:
– High prices of handsets
– Insufficient service differentiation
– Technical limitations of video download
• Re-launched by Verizon in May 2007
ss
• On 1st March 2008, Virgin Mobile has entered the Indian Market,
Virgin is primarily an MVNO company, and retail distribution is only
a part of the overall strategy.
MNO: Tata Teleservices.
• Brand value: high
• Telecom experience: 15 million customers over 4 continent.
• Virgin India Strategy : Target Segment - Urban Youth
- There are more than 215 million Indians aged between 14 - 25 years old. Over the next three years, this segment to be adding over 50 million new youth subscribers.
- Focus exclusively on a single segment and by continuing to deliver innovative services that cater to this segment's distinct needs.
• Sales Objectives : - Revenues of Rs. 35000 Crores by 2011
(including connections, handsets and accessories)
Strengths
– Strong Global Brand
– Limited overlap with Tata’s existing customers
– Very low fixed costs as it leases Network Time
–
– Not tied to a particular Technology
Threats
– Lack of number portability - switching barriers
– Unclear Government Policy on MVNO
– Limited 3G services
– Falling Handset prices - lower margins
– Non serious image may not go well with conservative Indian consumer.
– Limited understanding of India Market
MVNO
Abbreviations
MVNO- Mobile Virtual Network Operator
MNO- Mobile Network Operator
SP- Service Provider
SIM Cards- Subscriber Identity Module Card