Introduction to Lean Construction Charlotte, North ... · Introduction to Lean Construction...
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Introduction to Lean ConstructionCharlotte, North Carolina
August 3, 2011
The Lean Construction Institute and the Carolinas Community of Practice
Introduction to Lean Construction Carolinas Community of Practice
August 3, 2011
www.leanconstruction.org 1
The Lean Construction Institute
Introduction to Lean ConstructionConstruction
Dick Bayer
Lean Construction Institute
Carolinas Community of Practice
August 3, 2011
Introduction to Lean Construction Carolinas Community of Practice
August 3, 2011
www.leanconstruction.org 2
A New and Coherent Way to Manage Work in Projects
O A R
6
Change the observer
© 2011 Lean Construction Institute
Introduction to Lean Construction Carolinas Community of Practice
August 3, 2011
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Escalator woes
7© 2011 Lean Construction Institute
© 2010 Lean Construction Institute used with permission of IPD™
© 2011 Lean Construction Institute used with permission of IPD™
What do you see that is more or less the same as traditional practice?
Different from traditional practice?
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August 3, 2011
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© 2011 Lean Construction Institute used with permission of IPD™
What will it take to design & build this facility?
1,500 Ton Centrifugal Chiller© 2011 Lean Construction Institute used with permission of IPD™
Planning Considerations
• Delay decisions to last responsible moment
U P ll Pl i t C t S h d l• Use Pull Planning to Create Schedules
• Reliability of work flow
• Only do work to release downstream crews (important also in design)
© 2011 Lean Construction Institute used with permission of IPD™
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Site as it existed on Novem
© 2011 Lean Construction Institute used with permission of IPD™
© 2011 Lean Construction Institute used with permission of IPD™
Introduction to Lean Construction Carolinas Community of Practice
August 3, 2011
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© 2011 Lean Construction Institute used with permission of IPD™
© 2011 Lean Construction Institute used with permission of IPD™
© 2011 Lean Construction Institute used with permission of IPD™
Introduction to Lean Construction Carolinas Community of Practice
August 3, 2011
www.leanconstruction.org 7
© 2011 Lean Construction Institute used with permission of IPD™
© 2011 Lean Construction Institute used with permission of IPD™
© 2011 Lean Construction Institute used with permission of IPD™
Introduction to Lean Construction Carolinas Community of Practice
August 3, 2011
www.leanconstruction.org 8
© 2010 Lean Construction Institute used with permission of IPD™
© 2011 Lean Construction Institute used with permission of IPD™
Contract Date 12/30/03 DD Complete 01/26/04 Demolition Complete 01/07/04 Time lost to DDB 6 weeks Permit Issued 04/14/04 Work Begins on Site 04/16/04 Plant Ready to Go 07/28/04
GMP $6,000,000Final cost with normal markup $5,400,000IPD savings against GMP $600,000
© 2011 Lean Construction Institute used with permission of IPD™
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Lessons learned from Orlando:
• Where do we innovate?
• At the very beginning—structural design
waits for piping layout because we’re building a pipe
hanger
• As we learn from previous projects—we over
excavate the site, counter‐intuitively
• We learn about tolerances and eliminate
contingency
• We learn about site mobility and eliminate stub ups
© 2011 Lean Construction Institute used with permission of IPD™
A New and Coherent Way to Manage Work in Projects
© 2011 Lean Construction Institute used with permission of IPD™
Introduction to Lean Construction Carolinas Community of Practice
August 3, 2011
www.leanconstruction.org 10
28© 2011 Lean Construction Institute
RESULTS
Worst
40
1.2.2.5.5.6 1.2.3.4.5.6 2.2.3.4.5.5 2.3.3.4.4.5 3.3.3.4.4.41.1.1.6.6.6
Average
Best
40© 2009 Lean Construction Institute
41© 2011 Lean Construction Institute 41
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The gains are lost & the losses mount up
© 2009 Lean Construction Institute 42 42© 2011 Lean Construction Institute
“Shock Wave”
© 2009 Lean Construction Institute 43
Simulation
Actual Shock Wave
A brief history of project management
44© 2011 Lean Construction Institute
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How do we manage projects now?
• Determine client requirements including quality, time and budget limits. Design to meet them.
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Program Design to Program Price
Redesign to Match
Price
© 2011 Lean Construction Institute
How do we manage projects now?
• Break project into activities, estimating duration and resource requirements for each activity and placing them in a logical order with CPM
Demolition
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Grade & Fill
Foundations
© 2011 Lean Construction Institute
How do we manage projects now?
• Assign or contract each activity, give start notice and monitor safety, quality, time and cost standards. Act on negative variance from standards
47© 2011 Lean Construction Institute
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How do we manage projects now?
• Coordinate with master schedule and weekly meetings
48© 2011 Lean Construction Institute
How do we manage projects now?
• Reduce cost by productivity improvement
• Reduce duration by speeding each piece or changing logic
49© 2011 Lean Construction Institute
How do we manage projects now?
• Improve quality and safety with inspection and enforcement
50© 2011 Lean Construction Institute
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Traditional project management: A coherent common sense
Organization OperatingSystem Commercial
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Activity Centered(CPM)
Command & Control Transactional
© 2011 Lean Construction Institute
Three Connected Opportunities
Impeccable Coordination
Production System Design
Collective Enterprise
© 2011 Lean Construction Institute
Research Finding from early 1990’s
54 %
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Project Zeneca Ag Products - Building 196 Run Date: 2/21/00 12:57
Other CommentsContract Design Submittals RFI's Material Prereq Equipment Labor Weather
Demo CMU wall 28-Oct Cal-Wrecking X X X X X Concrete at E-10 must be up to strength.
Excavate footing 4-Nov Cal-Wrecking Possible delay caused by oversized footing.
Install bottom rebar mat 9-Nov McGrath X X X X X X X X X X
Install footing dowels 9-Nov NLB X X X X X X X X X X
Plumbing rough-in 10-Nov Perryman X X X X X X X X X X
Install top rebar mat and stirrups 11-Nov McGrath X X X X X X X X X X
Rebar inspection 12-Nov ICI, C of R X X X X X X X X X X
Place footing 16-Nov NLB X X X X X X X X X X
Install 1st floor wall rebar 19-Nov McGrath X X X X X X X X X X
Above sequence 2-Dec X X X X X X X X X X
Total Activities 27
Activities Ready 25
AMR Week - 1 Ratio 92.59%
InputsCriteria ResourcesID Activity Description Start Responsible
Lookahead Plan With Constraint Analysis
Master & Phase Schedules
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Weekly Work Planning
Planning System Measurement
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
PPC
4 Week Moving Average
© 2011 Lean Construction Institute
The Last Planner® System of Production Control5 - Connected Conversations
Set milestones & strategy Identify long lead items
Specify handoffs Identify operational conflicts
SHOULD
Master Scheduling
Milestones
Phase “Pull” Planning
© 2009 Lean Construction Institute 55
Make ready & Launch Replanning when needed
Promise
Measure PPC & act on reasons for failure to keep promises
CAN
WILL
DID
Weekly Work Planning
Make Work Ready Planning
Learning
From this . . .
© 2009 Lean Construction Institute 5656
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57© 2010 Lean Construction Institute
© 2010 Lean Construction Institute
Pulling Planning
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Project and Production Controls
© 2011 Lean Construction Institute
A new operating systemfor a new coherent common sense
Activity CenteredCommand &
Organization
Transactional
OperatingSystem Commercial
(CPM)Control Transactional
Flow Centered(Lean)
Collaborative Relational
© 2009 Lean Construction Institute with permission of Will Lichtig© 2011 Lean Construction Institute
Three Connected Opportunities
Impeccable Coordination
Production System Design
Collective Enterprise
© 2011 Lean Construction Institute
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Impeccable Coordination & Production System Design
© 2011 Lean Construction Institute
The Dot GameThe Dot Game
© 2011 Lean Construction Institute
Goals for Production System Design
• Match throughput rate to demand rate
• Minimize cycle time
• Reduce WIP to the minimum needed to maintain throughput
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maintain throughput
• Minimize resources required
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15 Storey Hotel in 6 days
Amazing
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Comments from the Peanut Gallery
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Production Systems in Construction
• The physical characteristics of production tend to be ignored.
• Variability in production systems is not taken into account.
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• Production is largely uncontrolled.
• Lack technical knowledge about production; e.g., work flow reliability, defect rates, process and operation designs.
© 2011 Lean Construction Institute
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Production Systems in Construction
• There is no systematic process for learning from experience.
• Extreme fragmentation, even within single companies
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companies.
• Central control fantasy—push system.
© 2011 Lean Construction Institute
• Central Control Facility is in Toronto
Production Systems in Construction
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Ohno’s 7 Types of Waste
• Engineer Ohno
94© 2011 Lean Construction Institute
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Ohno’s 7 Types of Waste
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1. Defects in products
© 2011 Lean Construction Institute
Ohno’s 7 Types of Waste
962. Overproduction of goods not needed
© 2011 Lean Construction Institute
Ohno’s 7 Types of Waste
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3. Inventories of goods awaiting processing or consumption
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Ohno’s 7 Types of Waste
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4. Unnecessary processing
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Ohno’s 7 Types of Waste
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5. Unnecessary movement of people
© 2011 Lean Construction Institute
Ohno’s 7 Types of Waste
100
6. Unnecessary transport of goods
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Ohno’s 7 Types of Waste
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7. Waiting by employees for process equipment to finish work or for an upstream activity to complete.
© 2011 Lean Construction Institute
Additional Wastes in Construction
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8. Underutilizing human talent
Additional Wastes in Construction
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9. Information—too much, too little etc
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Additional Wastes in Construction
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10. Make do
Key Terms
•Work Flow‐the movement of information and materials through networks of interdependent specialists.
•Release of work ‐making work available to the next specialist.
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•Dependence ‐ waiting on release of work.
•Variation ‐ the range of work completed each day or week.
•Buffer ‐ a verb: “to isolate one activity from the next.”
•WIP ‐Work in process.© 2011 Lean Construction Institute
Key Terms
•Point Speed ‐ how fast each assignment or activity is completed.
•Throughput ‐ the amount of the project completed each period.
•Capacity ‐ amount of work that can be done b h i li l d d i i
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by the specialist, related to productivity.
•Push ‐ Advancing work based on central schedule
•Pull ‐ Signaling for components of work to arrive when they will be required.
© 2011 Lean Construction Institute
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Learning to see
1. Minimize the movement of materials and workers by sequencing and positioning of workstations (layout) and by maintaining materials at the workstations.
2. Release work (materials or information) from k t ti ( i li t) t th t b
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one workstation (specialist) to the next by pull versus push.
3. Minimize batch sizes to reduce cycle time.
4. Make everyone responsible for product quality.
© 2011 Lean Construction Institute
Learning to see
5. Balance the workload at connected workstations.
6. Encourage and enable specialists to help one another as needed to maintain steady work flow (multi‐skilling).
7. Stop the line rather than release bad product to your
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p p y‘customer’.
8. Minimize changeover (“setup”) time to allow one piece flow.
9. Make the process transparent so the state of the system can be seen by anyone from anywhere.
© 2011 Lean Construction Institute
What batches are found in construction projects?
• Drawings for review and approval; e.g., Construction Documents, permit sets
• Requests for Information (RFIs)
• Requests from one specialist to another for more
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q pinformation than is needed at the time:
– ‘I need your design for the chillers’ when what’s actually needed is footprint and weight.
– ‘I need to know all penetrations through load bearing walls’ when what’s actually needed is to identify penetrations > 1 square meter.
© 2011 Lean Construction Institute
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What batches are found in construction projects?
• The spacing between ‘lessons learned’; end of project, end of phase—long feedback loops
• Spacing between trades
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• Orders for materials
• ???
© 2011 Lean Construction Institute
Where might we look for ‘pull’ or ‘push’?
How does work product flow through networks of interdependent specialists…
– in design?
i ifi ti f b i ti d d li f
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– in specification, fabrication and delivery of engineered‐to‐order products?
– in site assembly and commissioning?
How does each work group decide what work to do next?
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Key Features of Lean Production Systems in Projects
• The larger system is the focus of management attention, not local optimization
• Stakeholder interests are aligned through relational contracts
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• All product life cycle stages are considered in design
• Product and process are designed together; indeed, all design criteria are considered when generating and selecting from design options
© 2011 Lean Construction Institute
Key Features of Lean Production Systems in Projects
• Downstream players are involved in upstream work, and vice‐versa
• Necessity, the mother of invention, is self‐imposed to cause innovation and learning
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• Variation is attacked and reduced —variation in work load, in process durations, in product quality, in plan reliability, …
© 2011 Lean Construction Institute
Key Features of Lean Production Systems in Projects
• Inventory, capacity, schedule and financial buffers are sized and located to perform their function of absorbing variability that cannot yet be eliminated
• The rule followed for release of work between
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connected specialists is: Flow where you can, Pull where you can’t, Push where you must
• Activities are performed at the last responsible moment
© 2011 Lean Construction Institute
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© 2011 Lean Construction Institute
© 2011 Lean Construction Institute
Big Room - Prefabrication
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© 2011 Lean Construction Institute
Courtesy of DPR, Inc© 2011 Lean Construction Institute
Courtesy of DPR, Inc© 2011 Lean Construction Institute
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Purposes
Constraints
DesignConcepts
ProcessDesign
ProductDesign
DetailedEngineering
Fabrication& Logistics
Installation
Commissioning
Operations & Maintenance
Alteration &Alteration &DecommissioningDecommissioning
Lean Project Delivery System
122
Project Definition Lean Design Lean Supply Lean Assembly Use
Production ControlWork Structuring
LearningLoops
© 2011 Lean Construction Institute
Three Connected Opportunities
Impeccable Coordination
Production System Design
Collective Enterprise
© 2011 Lean Construction Institute
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OperatingSystem
Collaborate;Really Collaborate
Networks ofCommitment
Tightly CoupleLearning w/ Action
OptimizeThe Whole
IncreaseRelatedness
© 2011 Lean Construction Institute used with permission of Will Lichtig
Why? What? How?
© 2011 Lean Construction Institute used with permission of Will Lichtig
OperatingSystem
Why?What?What?
How?© 2011 Lean Construction Institute used with permission of Will Lichtig
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Architect
Civil
Structural
Mechanical
CM/GC
Site
Steel
Mechanical
Owner
Geotech
Food Service
TrafficMechanical
Electrical
Plumbing
Landscape
Elevators
Interior
Parking
Mechanical
Electrical
Plumbing
LandscapeFraming
Floor CoverPainting
Materials
Food Service
Medical Equip
Pharmacy
Admin
Operations
Diagnostics
© 2010 Lean Construction Institute used with permission of Will Lichtig
OperatingSystem
Owner
Core Group
Civil Framing
Landscape
OtherOther
Integrated Project Delivery TeamDiagnostics
Imaging
Stakeholder
CM/GC’s PMArchitect’s PM
Owner Rep
Structural
Mechanical
Electrical
Plumbing
Site
Steel
Mechanical
Electrical
Plumbing
Framing
Landscape
Material Mgt
Plant Operations
Admin
Food Service
© 2010 Lean Construction Institute used with permission of Will Lichtig
Co
mm
Un
dersta
Pre-Construction Services
Architect Hired
≤100%
Construction
Traditional Level of Common Understanding
Owner
mo
nan
din
g
CM/GC Hired
Major Trades Hired
Engineers Hired
SD DD CD
Time
© 2010 Lean Construction Institute used with permission of Will Lichtig
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OperatingSystem
Co
Un
de
Construction
A hit t Hi d
100%
Pre-Construction Services
Owner
Time
om
mo
nrstan
din
g
CM/GC Hired
Concept Design Implementation
Architect Hired
Engineers Hired
Major Trades Hired
Valid.
© 2010 Lean Construction Institute used with permission of Will Lichtig
Desirability
OperatingSystem
Viability Feasibility
Change by Design© 2010 Lean Construction Institute used with permission of Will Lichtig
OperatingSystem
Programming Decisions:What’s
© 2011 Lean Construction Institute used with permission of Dick Bayer
What’s Desirable?
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OperatingSystem
Programming Decisions:What’s
© 2011 Lean Construction Institute used with permission of Dick Bayer
What’s Feasible?
OperatingSystem
Programming Decisions:What’s Viable?
© 2011 Lean Construction Institute used with permission of Dick Bayer
What’s Viable?TargetValue Design
Levels of TVD
Detailing
Production Plan
Concept Design Implementation
ConstructionPre-Construction ServicesValid.
Planning & Programming
Design
Detailing
© 2010 Lean Construction Institute used with permission of Will Lichtig
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OperatingSystem
Create Analyze Converge Decide
© 2010 Lean Construction Institute
Define Problem
Brainstorm Cull O ti Research Evaluate
Ideas Options Research Evaluate
Choose
© 2010 Lean Construction Institute used with permission of Will Lichtig
OperatingSystem
M/E/P
Structure
Building Envelope
Cluster Leaders
Landscape
Material Handling
Vertical Transp.
Site Improvements
Interior/ Finishes
© 2010 Lean Construction Institute used with permission of Will Lichtig
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Design - System Selection
• Steel Structure• Previous (2005) ~ 27psf
• Validation ~ 22psf
• Current Design ~ 18psf
• Viscous Wall Damper• Ultimate Reduction in
Damping Budget of $9M
• Domestic versus Import Steel
Details - Parts and Pieces
• Attachment Bolts per VWD• Previous 102 ~ 1-9/16 bolts
• Current 36 ~ 1-9/16
66 ~ 1-3/16
• Savings 2 man-day eachg y
•Fewer Hangers•Fewer Seismic Restraints
Details - Parts & Pieces
Restraints•Fewer Deck Inserts•Error-proofs layout•Multi-Trade Prefabrication
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Multi-Trade Prefab
“Buildings Leak at the Intersection of Contracts”
Roofing
Wi d
CaulkingWall stud
Waterproofing
Structural steel
Window
Masonry
Concrete
Excavation
Foundation
Todd Zabelle© 2010 Lean Construction Institute
OperatingSystem
© 2011 Lean Construction Institute used with permission of Dick Bayer
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OperatingSystem
CM/GC
Architect
Mechanical
Electrical
EngineeringDrywall
Glazing
Mechanical
Steel Conc. Civil
Profit
Contingency
© 2010 Lean Construction Institute used with permission of Will Lichtig
Basic Commercial Model
ExpectedCost
EstimatedMaximum
Price
TargetCost
ActualCost +FixedFees
DESIGN CONSTRUCT
© 2010 Lean Construction Institute used with permission of Will Lichtig
Management of Risk
Losses or Cost Overruns
Negligence
(Insurance $$)
orOwner
© 2010 Lean Construction Institute used with permission of Will Lichtig
Owner $$(IPD Cont.)
IPD $$(Profit Pool)
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Sharing Project’s Innovation and Success
Production
Savings $$
Validated Expected Cost
Actual CostDesign
Incentive Pool =
Metrics
Owner =
Contingency
Production
© 2010 Lean Construction Institute used with permission of Will Lichtig
Lean Construction Observations
© 2011 Lean Construction Institute
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Observations
• Project work is affected by dependence and variation
• Project work is coordinated in words
• Work flow reliability is not addressed by current planning and control systems
• Excluding the “makers” from participating in design results in higher cost, lower quality, and diminished safety
• Safety is more a system design problem, than an individual behavior, motivation and and control systems
• Decomposition model has led to sub‐optimization
• Project complexity outstrips individual competence
• Traditions of craft and contract constrain how work is conceived, designed, fabricated & installed
,training problem
• Projects are temp social orgs.
• People are intrinsically motivated
• People respond to external feedback
System Design Principles
• Increase Relatedness
• Collaborate, Really Collaborate
• Projects are Networks of Commitments
• Optimize the Whole, not the Piece
• Tightly Couple Learning with Action
Actions to Take
• Implement the Last Planner System
• Organize and manage the project as a Collective Enterprise
• Use Target Value Design from concept to completion to focus on value
• Adopt a commercial structure that supports the organization and operating system
• Institutionalize Rapid Learning as part of the project culture
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Three Connected Opportunities
• Impeccable Coordination
• Production System Design• Production System Design
• Collective Enterprise
Anticipated Results
• Higher Value to Owner (better fit between need/want & solution)
• Lower cost per unit of value
f l h l• Greater financial return on human capital
• Improved safety
• Improved quality (defect free production)
• Greater human satisfaction
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Strategyfor
LeanDeliveryA
B
Paths to ImplementationPaths to Implementation
158
Person(Company)
OperatingSystems
Control
Focus of Attention
Success
CurrentPractice
C
B
© 2010 Lean Construction Institute
Will You Be Ready?
Operating System