Welcome to Welcome to Interpersonal Interpersonal

CommunicationsCommunications

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Non Verbal Social ArtifactsNon Verbal Social ArtifactsClassroom Seat AnalyzerClassroom Seat Analyzer

Click image below – where would you sit in a classroom?

A little about me……and a word about self-

disclosure

A little about myself…six kids six grand kids

Retired President & CEO of Retired President & CEO of Choice TechnologiesChoice Technologies

Ray Brannon, Ph.D. (ABD)Ray Brannon, Ph.D. (ABD)www.inspectyourgadgets.comwww.inspectyourgadgets.com

A long time ago in a distant galaxy ……I began to program with IBM cards on very big computers that didn’t have the power of your cell phone.

Introduce yourself: Two truths and a lie.

A lot has changed!A lot has changed!Our need to connect with others Our need to connect with others

may determine your future.may determine your future.

Our need to connect with others……

https://www.youtube.com/watch?v=g1NJ9Vv-Y6Q

Education may fail us at times…but you are the master of your destiny.

http://www.ted.com/talks/ken_robinson_changing_education_paradigms.html

Social Media is Radically Altering the Way Social Media is Radically Altering the Way We Communicate with OthersWe Communicate with Others

Why bother?Why bother?Your emotional and physical health is at stake. Your emotional and physical health is at stake.

Its not just talk…..Its not just talk…..We are communicating constantly through non verbal cues….we create social artifacts in real life and on line

that send messages whether we intended it or not.

Are you beyond improvement?Are you beyond improvement?Become a more effective communicator. Become a more effective communicator.

DonDon’’t be Popeye!t be Popeye!

Noise can compete with our ability to communicateNoise can compete with our ability to communicate

Physiological Physiological

Psychological Psychological

and Semantic and Semantic

There Are No Jokes!There Are No Jokes!““I was just jokingI was just joking””

Freud describes jokes as letting in forbidden thoughts and feelings which society suppresses into the conscious mind.

Communication Theoretical PerspectivesCommunication Theoretical Perspectives

Social Learning TheorySocial Learning Theory

We model the behavior of others.We model the behavior of others.

Transactional Communication Systems TheoryTransactional Communication Systems Theory

A change in one element affects all of the other elements.

No single cause explains why you interpret messages the way you do.

The Communication Butterfly EffectThe Communication Butterfly EffectSmall changes can have profound

consequences.

Communication operates as an entity.Communication operates as an entity.

Visual, tactile, olfactory (aroma), intonational

Only 20% is communicated by words- Whoa!!

It is irreversible - you cannot hit undo. Crap!

Nonverbal Social Artifacts:Nonverbal Social Artifacts:Your Facebook images can Your Facebook images can ““saysay”” a lot about you. a lot about you.

The Children of Cyberspace: The Children of Cyberspace: Old Fogies by Their 20sOld Fogies by Their 20s

http://www.nytimes.com/2010/01/10/weekinreview/10stone.html

Click on link below and relate you personal impressions to me by emailClick on link below and relate you personal impressions to me by email.

Generation differences? Generation differences?

Communication as an Communication as an evolutionary advantageevolutionary advantage

Better interpersonal communication = better Better interpersonal communication = better jobs + better relationships + better health.jobs + better relationships + better health.

Many human interpersonal problems Many human interpersonal problems are rooted in communication.are rooted in communication.

But not all…But not all…I don’t like you.

I have an opinion different than you.

Your message is understood…but I reject it.

Conflict of ethics. We don’t always have to tell people what they want to hear. That is manipulation.

Communication is a process Communication is a process

It is learned and culturally dependent

Sender to receiver - on average we interrupt others every 12 seconds – learn to listen.

““ I didnI didn’’t mean what you thought I saidt mean what you thought I said””““Blind spotsBlind spots”” are the source of many communication problems. are the source of many communication problems.

Why text messages can go horribly wrong and hurt relationships.

Emphasis and tonal qualities can change the message:

““I didn‘t say she stole my money.I didn‘t say she stole my money.”” I didn't say she stole my money - someone else said it

I didn't say she stole my money - I didn't say it

I didn't say she stole my money - I only implied it

I didn't say she stole my money - I said someone did, not necessarily her

I didn't say she stole my money - I considered it borrowed, even though she didn't ask

I didn't say she stole my money - only that she stole money

I didn't say she stole my money - she stole stuff which cost me money to replace