Introduction to Human Resource Management Class 9-HRM.pdf · Recruitment and selection of employees...
Transcript of Introduction to Human Resource Management Class 9-HRM.pdf · Recruitment and selection of employees...
Introduction to
Human Resource
Management
Class 9
Class Overview
Recruitment and selection of employees is
an essential component of an organization’s
short and long-term success. Organizations
that excel in understanding their individual
needs, as related to employees, often are
profitable and successful.
Labor Supply versus Labor
Demand
• Labor Supply - Availability of workers who
possess the required skills that an
employer might need.
• Labor Demand - The number of workers
an organization needs.
The Hiring Process
• Recruitment
• Selection
• Socialization
Recruitment
1. Determine the job needs by conducting a job
analysis.
2. Use several mediums to recruit and attract
qualified candidates.
Recruitment Practices
• Internal recruitment (i.e., existing employees)
• Employee referrals
• Organization’s HR Department assist with recruitment
• Utilization of an executive search firm
• Internet job boards
• Job search engines
• Social media
• Social networking
Video - Recruitment
Please click on the image above to view a video about recruitment.
Companies with Excellent
Recruitment Programs
Selection
After identifying potential candidates, though successful recruitment, the selection
process begins.
There are various types of selection practices. The goal of the recruitment,
selection, and socialization process is to identify the BEST candidate for the position
and organizational culture.
Importance of Selection
“Selective hiring is critical, because it
reduces future staff turnovers, reduces
costs, and increases morale and
productivity. To find the best fit, managers
create a list of relevant criteria composed of
critical skills, behaviors, and attitudes for
each position.”
Selection Techniques
Screen candidates through assessments
including:
– Resume evaluation
– Related job experience
– Behavior-based interviewing
– Knowledge assessments
– Personality tests
– Technical competency testing
Selection - Reliability and Validity
Are you selecting the candidates that you
intend to? Are your recruitment tools
measuring what you hope?
It’s important to examine two factors:
– Reliability: “The extent to which a selection
test provides consistent results.”
– Validity: “The extent to which a test measures
what it claims to measure.”
Reliability and Validity in Selection Tools
Socialization
“Socialization is one strategy for helping the new hire to feel comfortable in the organization
and, if properly done, can significantly strengthen their (his/her) loyalty and long-term
commitment to the company. Socialization is an essential ingredient of the on-boarding process in helping a new worker to gain their (his/her) “sea legs” in their section and company and can be accomplished in the ways described
below, among others.”
Socialization Tips
• Employee onboarding
• Material and resource presentation and explanation
• Mentorship programs
• Teambuilding
• 1-on-1 meetings with supervisor(s)
Socialization Topics to Address
Cost of Recruitment and Selection
• Acquisition of talent– Advertising
– Marketing
– External research
– Time
• Training process– Onboarding
– On-the-job training
– Departmental training
• Acclimation into new position– Time associated with acclimating to new role.
Challenges in Hiring
• Determining characteristics important to performance
• Measuring characteristics that determine performance
• Motivational Factors– Leadership style
– Rewards system
– Organizational climate
– Structure of the work
Motivational Factors
Performance = Ability x Motivation
“Ability is the physical, intellectual or emotional
capability of your employee to get the job done.
Is your employee even able to do what is
required in the job? Motivation, however, has
to do with desire and commitment. Does the
employee WANT to do the job at the level and
competence that is required?”
Video - Motivational Factors
Six Hidden Factors of Motivation
Please click on the link above for a video about
motivation.
Retention
“Hiring employees is just a start to creating a
strong work force. Next, you have to keep
them. High employee turnover costs
business owners in time and productivity.”
Keeping your employees happy, engaged,
excited, and productive is essential to
business strategy.
How to Retain EmployeesWhile there are a number of retention tips, The Wall Street Journal has provided one of the most comprehensive lists of tips, which include:
– Offer a competitive benefits package that fits your employees’ needs.
– Provide some small perks.
– Use contests and incentives to help keep workers motivated and feeling rewarded.
– Conduct “stay” interviews.
– Promote from within whenever possible.
– Foster employee development.
– Create open communication between employees and management.
– Get managers involved.
– Communicate your business’s mission.
– Offer financial rewards.
– Make sure employees know what you expect of them.
– Hire a human-resources professional.
Companies with Low Employee
Turnover
Companies with High Employee
Turnover
Steps to Improving Employee
Retention
Please click on the link above for a video about
employee retention.