INTRODUCTION TO BUSINESS

CHAPTER 11

Hiring, Training and Evaluating Employees

Human Resource Planning

Human Resource Planning: planning to satisfy a firm’s needs for employees.

Forecasting Staffing Needs Job Analysis: the analysis used to determine

the tasks and the necessary credentials for a particular position. Job specification: states the credentials

necessary to qualify for a job position.

jan feb march april may june july aug sept oct nov dec

f/t employees

p/t employees(or contract)

wages

tax (12%*)

benefits (RESEARCH)

TOTAL

*payroll-taxes.com

inc lude variation due to 1. seasonality and 2. growth

Cite spec ific research for estimates on tax and insurance

Insurance

http://www.cbs.state.or.us/external/ins/sehi/gars.html

Google.: Major medical insurance, small business, Oregon, $ (or similar…500,000 sites)

Human Resource Planning

Job description: states the tasks and responsibilities of a job position.

Recruiting Human resource manager: helps each

specific department recruit candidates for its open positions.

Internal versus External Recruiting Internal recruiting: an effort to fill open

positions with persons already employed by the firm.

Human Resource Planning

Promotion: the assignment of an employee to a higher-level job with more responsibility and compensation.

External recruiting: an effort to fill positions with applicants from outside the firm.

Screening Applicants Employment test: a test of a job candidate’s

abilities. Make the Hiring Decision

Human Resource PlanningSteps for Screening Job Applicants

Activity

Needed 4 volunteers (2 male, 2 female) Hard Rock Café – Part time Asst. Manager.

$18 per hour, full benefits. 30 hrs. per week, evenings.

Handout

Providing Equal Opportunity

Federal Laws Related to Discrimination Equal Pay Act of 1963 Civil Rights Act of 1964 Age Discrimination in Employment Act of

1967, amended in 1978 Americans with Disabilities Act (ADA) of 1990 Civil Rights Act of 1991

Providing Equal OpportunitySummary of Tasks Involved in Human Resource Planning

Compensation Packages That Firms Offer

Compensation Package: the total monetary compensation and benefits offered to employees

Salary (or wages): the dollars paid for a job over a specific period.

Stock Options: a form of compensation that allows employees to purchase shares of their employer’s stock at a specific price.

Compensation

Salary

Stock Options

Commissions

BonusesProfit Sharing

Benefits

Perquisites

Developing Skills of Employees

Technical Skills Decision-Making Skills Customer Service Skills Safety Skills Human Relations Skills

Developing Skills of EmployeesHow Forms of Compensation Can Vary Across Job Descriptions

Evaluation of Employee Performance

Segmenting the Evaluation into Different Criteria Objective versus Subjective Criteria

Using a Performance Evaluation Form Assigning Weights to the Criteria

WHY IS FEEDBACK HELPFUL and/or NECESSARY?

Evaluation of Employee Performance

Steps for Proper Performance Evaluation Communicate job responsibilities Inform employees of deficiencies Consistency

Action Due to Performance Evaluations Dealing with Lawsuits by Fired Employees

Evaluation of Employee Performance

Managers periodically meet with their employees on an individual basis in order to provide an evaluation of their progress and to pinpoint deficiencies (if any). The managers may provide a formal evaluation in writing, but it is also helpful to communicate the key points directly to employees and to allow them to respond to the evaluation.

Business Plan Eval. FormBusiness Plan Project - Peer Evaluation Form(Individual and group )

Please provide an overall number grade between one and ten for each of your group members based on the following criteria: Ten means they were outstanding in every area, zero means they did not participate (two consecutive zero averages equals elimination from group). In addition to the grade, please add comments that support your grading decision. Individual evaluations will be kept confidential. Please feel free to share additional comments on the back.

Attendance: Did they attend group meetings and class sessions Consideration of Others: Were they respectful of everyone’s time, contribution and

perspective? Participation: Did they participate in discussions and make contributions to the project

both vocally and in writing? Time and Effort: How serious were they in contributing to the success of the project? Follow-through and Results: Ultimately, what was the quality and depth of the output that

was produced through their efforts?

LIST ALL TEAM MEMBERS ALPHABETICAL BY LAST NAME (INCLUDE YOURSELF)

Name: __________________________ Points Earned: _________ (0-10)

Comments supporting your grading decision: