SureM, Inc.

Introduction of SureM, Inc.

19 Years Messaging Specialized Company

1. Company Introduction

2. Major History and Awards List

3. Financial Statement

4. Organization

5. Business Introduction

6. Domestic Message and Allim Talk Reference

7. International Message and Allim Talk Reference

8. Major Service Features

Contents

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1. Company Introduction

- 19 consecutive years surplus growth “more than 3 years” - Net profit rate more than 10%

“19 Years of Experience in Mobile Service Specialized Company”

Continuous Growth/Strong Financial Structure

- 15th Tech innovation of SME Competition Award ’14

- Selected as High Seoul Brand Company (Recognized as Outstanding SME in Seoul)

International Recognized Venture Company

- 4,000 Companies • 50,000 Clients - Leader in International SMS Market - Expand New Business such as IP Camera

Stable/Expand New Business Gradually

- International Standard SMPP Protocol

- Leading Smartphone App Technology

- Technical advanced – 50% of the total employees

Constant Tech Development and Competitive

Hybrid Service Allim Talk Short Message Long Message

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3. Major History and Awards List (1)

March, 2000 CEO : Baek SeonRye

Establishment Date

(Scale: Total 45 people)

July 2016 Appointed as KakaoTalk Biz Message Official Dealer Company from Kakao February 2016 Seoul Regional Military Manpower Award March 2015 Best Seoul Taxpayer September 2014 Awarded in The 15th Technology Innovation SME Competition ‘Technology Innovation Business’ February 2014 Selected as ‘Hi Seoul Brand Company’ December 2013 Certified as Venture Company by Technology Guarantee Fund Company October 2013 Start International LMS Service March 2013 Selected as Promising Export Company by the Small and Medium Business Administration October 2011 Support International SMS Service for Facebook, KakaoTalk, Samsung ChatOn June 2011 Selected as Technology Innovation for SME (INNO-BIZ) November 2011 Establish & Operate MS OUTLOOK MOBILE SERVICE (OMS) January 2005 International SMS coverage expanded to over 200 countries in the world March 2003 Started as the first International SMS service in Korea (Support service for Hotmail Alert and MSN Messenger, Yahoo, FedEx)

Major History

“After founded in 2000, Consecutive Growth for 19 Years”

※ OMS(Outlook Messenger Service) - Allows to send SMS by Microsoft Outlook - Service supported for Korea, United Kingdom and India

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We provide messaging solutions to Public Institutions, Financial Institutions, Education Institutions, Broadcast•Media

Companies for 18 years and Boast of Solid Finance Structures and Technology.

Supply Records

Company Name : SureM, Inc.

Credit Rating : BB0

Rating Institution : NICE D&B

Rating Date : 2017-07-03

Validation : 2018-06-30

- Registered as Special Service Provider (Technical Support/Seoul Central Radio

Management Service)

- Mobile Callback URL Server (Program Reg. Number 2001-01-24-1958)

- Image AIR SENDER (Program Reg. Number 2001-01-2-2041)

- Mobile Postcard (Program Reg. Number 2001-01-240-001960)

- SMS, TTS G/W Server (Program Reg. Number 2004-01—249-002716)

- Excel Based Program (Program Reg. Number 2001-01-2-2915)

- SMS MMS G/W Server (Program Reg. Number 2004-01-29-002717)

- SMS MO G/W Server (Program Reg. Number 2004-01-249-002718)

- Portal site search ‘SMS/MMS Service System’ (Patent 10-1057363)

Credit Rating

Technology Patents and Certificates

3. Major History and Awards List (2)

2018 Establish Message, Alllim Talk & Provide Service for Industrial Human Resources

Corporation

2017 Establish Message, Alllim Talk & Provide Service for Shinhan Bank

2017 Establish Message , Alllim Talk & Provide Service for Korea Employment

Information Service

2017 Establish Message, Alllim Talk & Provide Service for National Police Hospital

2017 Establish Message, Alllim Talk & Provide Service for Alliance

2016 Establish Message, Alllim Talk & Provide Service for Daegu City Hall

2016 Service for Social Security Intelligence Service (Public Institutions)

2016 Service for FedEx Kakao Biz Message

2014 Interwork with International Global Messaging Company (SAP etc)

February ‘13 Provide service for Daum Communication International SMS

January ’11 Establish KakaoTalk Local/International SMS System & Provide Service

March’10 Provide Service for ING LIFE SMS Transmission

February’10 Provide Service for Korea Financial Investment Association

March’09 Provide SMS/MMS for National Information & Credit Evaluation

May’08 Establish System for Cheil Industries SMS Transmission

May’07 Provide SMS for Each DB Insurance Agencies

April’07 Provide SMS Service for Shinhan Life Insurance

October’10 Establish Message System & Provide Service for Daishin Securities

‘ Customer Safety

May’05 Establish SMS/LMS Transmit System & Provide Service for Korea Federation

Saving Banks

April’04 Establish SMS Transmit System & Provide Service for Hyundai Marine & Fire

Insurance

September’03 Establish SMS/MMS G/W Server & Provide Service for Korea Financial

Telecommunications & Clearings Institute

September’02 Supply SMS G/W Server System for BC Card, Standard Chartered Bank

April’04 Provide SMS G/W Server for Samsung SDS, Samsung Electronic

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3. Major History and Awards List (3)

SMEs Venture Company Award in 2005/2007

Selected as High Seoul Company Brand, February

2014

Seoul Venture Award (Commendation Mayor of

Seoul), September 2004

2004 Excellence Award in Information and

Communication for SMEs, January 2005

Excellence in Korea e-business

(Minister of Commerce, Industry and Energy),

October 2007

Award in Korea Digital Innovation

(KECR), February 2009

Technology Innovation of SMEs Award, September

2014

Best Seoul Taxpayer, March 2015

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19 Consecutive Years Profitable Business & Steady Growth Achieve continuous above 10% net profit rate

4. Financial Statement

Financial Statement <Unit : Million Won>

Year 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017

Capital 302 445 905 1,098 1,200 1,596 2,147 1,695 2,481 1,995 2,418 2,591 4,249 3,974 2,395 3,007 3,716

Dept 162 755 875 1,481 1,678 3,033 2,439 2,491 2,494 1,938 2,322 2,351 3,151 3,431 2,714 2,929 3,509

Asset 464 1,200 1,780 2,579 2,878 4,629 4,586 4,186 4,975 3,933 4,740 4,942 7,400 7,405 5,110 5,936 7,225

Total Sales

929 2,178 3,730 4,971 5,945 9,393 10,270 9,644 12,686 15,173 14,295 15,846 19,100 15,980 11,905 11,286 13,801

Net Profit 39 352 460 507 311 711 1,307 566 1,542 1,025 1,430 1,685 3,321 3,001 840 602 964

(CAGR : Annual Growth)

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5. Organization Chart

“50% of Total Employees Technical Advanced, Leading-edge Technology SureM”

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• KakaoTalk Biz Message Service (Allim Talk, Friend Talk)

- Send Allim Talk (Informative Message) and Friend Talk (Advertising Messages) to KakaoTalk users

• SMS Service

- Send short message to mobile phone user

• LMS Service

- Send long message to mobile phone user

• MMS Service (Service: MMS Composite Service / Mobile Map)

- Up to send long message, multimedia contents such as photos, music, video, etc and URL to mobile phone user

• MO Service

- Receive SMS from mobile phone user

• Identity Verification Service

- Easy Verification Service : Send one-time password to mobile phone - Advanced Verification Service : Confirm mobile phone subscription information

5. Business Introduction (1)

1) Domestic Messaging Service

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• 2 Way SMS Service (Inbound / Outbound SMS)

- International SMS to 227 Countries (Support local language)

• Mobile Phone Verification Service

- Send verification code by SMS, Confirm mobile number validity and ownership

• ACS Service

- Linking customer mobile number to DB Server and Web Server to perform dialling

• Look-up Service

- The number requested is retrieved by Central DB which stores subscription information

• Japan International Message Service - Japan International Message allows to send in all languages

• China 2 Way Message Service

- Exchange SMS from Korea China

5. Business Introduction (2)

2) International Messaging Service

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“4,000 Companies and 50,000 Clients in Domestic”

6. Domestic Message and Allim Talk Reference

Public Institution

& University

Medical Institution

General Company

Financial Institutions

Distribution Company

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7. International Message and Allim Talk Reference

Overseas Company

Airlines

Embassy 주일본한국대사관 주프랑스한국대사관 주인도네시아 한국대사관

Duty Free

Game Company

General Company

Int’l SMS Since 2002 ~ : 1st Open in Korea

General Company

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8. Major Service Features (1)

A. Efficient System with Proven Reliability of Various Field Commercial Service

■ 19 Years of Messaging Expertise

• Since 2000, Focusing on Developing Message Services and Technologies Related

■ Provide International SMS with Successful Interwork with 227 Countries

• Overcome various communication environments in 227 countries and provide stable service

■ Verified Commercial System of 4,000 Domestic & International Companies / 50,000 Clients

■ Provide Service & Establish Various SMS G/W System

Major G/W Established Instance

Shinhan

Bank

BC Card Standard Chartered

Samsung Electronic

Korea Federation Saving Banks

Samsung Life Insurance Samsung Construction

Seoul Guarantee Insurance

Daishin Security ABL Insurance

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1) Support Local Language (In Korea Only)

• Allow to send SMS / LMS in chosen country language

• Support all languages such as English, Dutch, Spanish, Chinese, Arabic, etc

2) Support International Standard SMPP Protocol

• Industry-standard protocol of mobile message business in the world

• Provide interwork service with various supplier companies

3) Korea’s First Overseas Long Message (LMS)

• Open China LMS Service in 2013

• LMS Allowed Countries : China, Taiwan, Thailand, Indonesia, Philippines, etc

• Expand Service Supported Countries

• Allow to send any languages and Code

[Actual LMS Screenshot]

B. Outstanding International SMS Capability

8. Major Service Features (1)

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17 years accumulated DB/Routing Management Know-how = High Successful Rate

C. 17 Years of Know-how SMS Management

Systematic Network Management for Uninterrupted Service

1) Establish Numbering DB and Each Country Digits DB

• Exceptions before transmission addressed for fail numbers

2) Establish DB for Each Operator / Country & Success Rate

• Transmit to network with high success rate depends on destination country and operator

3) Real-time Monitoring System : Prompt respond when issue occurs by fault alarm management

4) Auto Routing : When retransmission rate over the standard, network change automatically

1) Dualization Service Provision System

• Establish dual system for fail provision and IDC

2) Systematic Alarm System

• Alarm management for each operator & each country / Establish fault handling procedures

and alarm representative for each situation

3) Quality Monitoring

• Monitoring network quality with regular transmission test

• The result is reflected on the Routing Policy immediately

8. Major Service Features (3)

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1) Various Customer Support

• Call, Skype, Email, Online 1:1 Consultation, etc

2) Operate Off Hours Call Customer Service (1588-4640)

• Customer Support 365 Days/24 Hours

• Prompt Respond when Issue Occurs

3) Remote Assistance Service

• Troubleshoot with Technician’s PC Remote Assistant Service

D. 365 Days 24 Hours Help Desk

8. Major Service Features (4)

Thank You.

SureM, Inc.

Tel. : 1588-4640 E-mail : mkt@surem.com